@article{GoergensGreubelMoosdorf2013,
  author    = {G{\"o}rgens, Stefan and Greubel, Steffen and Moosdorf, Andreas},
  title     = {How to mobilize 20,000 people: Perspectives on retail and consumer goods},
  pages     = {52 -- 58},
  year      = {2013},
  language  = {en}
}
@article{EggertKnackstedtFleischeretal.2013,
  author    = {Eggert, Mathias and Knackstedt, Ralf and Fleischer, Stefan and Becker, J{\"o}rg},
  title     = {The Potential of Configurative Reference Modeling for Business to Government Reporting - A Modeling Technique and its Evaluation},
  series = {e-Service Journal},
  volume    = {9},
  journal   = {e-Service Journal},
  number    = {1},
  publisher = {Indiana University Press},
  address   = {Bloomington},
  issn      = {1528-8234},
  pages     = {28 -- 59},
  year      = {2013},
  language  = {en}
}
@article{BeverungenEggertVoigtetal.2013,
  author    = {Beverungen, Daniel and Eggert, Mathias and Voigt, Matthias and Rosemann, Michael},
  title     = {Augmenting Analytical CRM Strategies with Social BI},
  series = {International Journal of Business Intelligence Research (IJBIR)},
  volume    = {4},
  journal   = {International Journal of Business Intelligence Research (IJBIR)},
  number    = {3},
  publisher = {IGI Global},
  address   = {Hershey},
  issn      = {1947-3591},
  doi       = {10.4018/ijbir.2013070103},
  pages     = {32 -- 49},
  year      = {2013},
  language  = {en}
}