TY  - JOUR
A1  - Beverungen, Daniel
A1  - Eggert, Mathias
A1  - Voigt, Matthias
A1  - Rosemann, Michael
T1  - Augmenting Analytical CRM Strategies with Social BI
T2  - International Journal of Business Intelligence Research (IJBIR)
Y1  - 2013
UR  - https://opus.bibliothek.fh-aachen.de/opus4/frontdoor/index/index/docId/8500
SN  - 1947-3591
VL  - 4
IS  - 3
SP  - 32
EP  - 49
PB  - IGI Global
CY  - Hershey
ER  -