@article{LindemannRunge2013,
  author    = {Markus Lindemann and Alexander Runge},
  title     = {Permanent IT-support in electronic commerce transactions},
  journal   = {Electronic markets : the international journal of networked business. Vol. 7 (1997), iss. 1},
  pages     = {18 -- 20},
  year      = {2013},
}