@article{Ritz2005,
  author    = {Thomas Ritz},
  title     = {Modelling Production of personalized information services and their delivery on multiple distribution channels},
  journal   = {Personalization Techniques in Electronic Publishing on the Web. Workshop in the Framework of the 2nd international conference on Adaptive Hypermedia and adaptive web based systems (AH2002) in Malaga (ES)},
  pages     = {19 -- 30},
  year      = {2005},
}