@article{JacobsGrobKethers2005,
  author    = {Stephan Jacobs and Robert Grob and Stefanie Kethers},
  title     = {Towards CIS in Quality Management - Integration of Agents and Methods / Robert Grob, Stephan Jacobs, Stefanie Kethers},
  journal   = {Proceedings of the Second International Conference on Cooperative Information Systems : May 17 - 20, 1994, Toronto, Canada / sponsored by the University of Toronto. Editors: Michael Brodie},
  year      = {2005},
}