@incollection{HarlacherAltepostElsenetal.2024, author = {Harlacher, Markus and Altepost, Andrea and Elsen, Ingo and Ferrein, Alexander and Hansen-Ampah, Adjan and Merx, Wolfgang and Niehues, Sina and Schiffer, Stefan and Shahinfar, Fatemeh Nasim}, title = {Approach for the identification of requirements on the design of AI-supported work systems (in problem-based projects)}, series = {AI in Business and Economics}, booktitle = {AI in Business and Economics}, editor = {Lausberg, Isabel and Vogelsang, Michael}, publisher = {De Gruyter}, address = {Berlin}, isbn = {9783110790320}, doi = {10.1515/9783110790320}, pages = {87 -- 99}, year = {2024}, abstract = {To successfully develop and introduce concrete artificial intelligence (AI) solutions in operational practice, a comprehensive process model is being tested in the WIRKsam joint project. It is based on a methodical approach that integrates human, technical and organisational aspects and involves employees in the process. The chapter focuses on the procedure for identifying requirements for a work system that is implementing AI in problem-driven projects and for selecting appropriate AI methods. This means that the use case has already been narrowed down at the beginning of the project and must be completely defined in the following. Initially, the existing preliminary work is presented. Based on this, an overview of all procedural steps and methods is given. All methods are presented in detail and good practice approaches are shown. Finally, a reflection of the developed procedure based on the application in nine companies is given.}, language = {en} }