@article{Pietsch2015,
  author    = {Pietsch, Wolfram},
  title     = {Augmenting voice of the customer analysis by analysis of belief},
  series = {QFD-Forum},
  journal   = {QFD-Forum},
  number    = {30},
  issn      = {1431-6951},
  pages     = {1 -- 5},
  year      = {2015},
  language  = {en}
}
@article{HerzwurmKramsPietschetal.2012,
  author    = {Herzwurm, Georg and Krams, Benedikt and Pietsch, Wolfram and Schockert, Sixten},
  title     = {Report from the 3rd international workshop on requirements prioritization for customer oriented software development (RePriCo'12)},
  series = {ACM SIGSOFT Software Engineering Notes},
  volume    = {37},
  journal   = {ACM SIGSOFT Software Engineering Notes},
  number    = {4},
  publisher = {Association for Computing Machinery},
  address   = {New York},
  issn      = {0163-5948},
  doi       = {10.1145/2237796.2237817},
  pages     = {32 -- 34},
  year      = {2012},
  abstract  = {Prioritization is an essential task within requirements engineering to cope with complexity and to establish focus properly. The 3rd Workshop on Requirements Prioritization for customer oriented Software Development (RePriCo'12) focused on requirements prioritization and adjacent themes in the context of customer oriented development of bespoke and standard software. Five submissions have been accepted for the proceedings and for presentation. The report summarizes and points out key findings.},
  language  = {en}
}
@article{HerzwurmFehlmannPietschetal.2011,
  author    = {Herzwurm, Georg and Fehlmann, Thomas and Pietsch, Wolfram and Schockert, Sixten},
  title     = {Der Qualit{\"a}t ein Haus. Best-Practice-Analyse des Quality Function Deployments},
  series = {Qualit{\"a}t und Zuverl{\"a}ssigkeit : QZ},
  volume    = {56},
  journal   = {Qualit{\"a}t und Zuverl{\"a}ssigkeit : QZ},
  number    = {8},
  publisher = {Hanser},
  address   = {M{\"u}nchen},
  issn      = {0720-1214},
  pages     = {23 -- 27},
  year      = {2011},
  language  = {de}
}
@article{Pietsch2008,
  author    = {Pietsch, Wolfram},
  title     = {Der IT-Produktkompass - Ein Instrument f{\"u}r die Analyse von Gesch{\"a}ftsmodellen und die strategiekonforme Positionierung von IT-Produkten},
  series = {Industrialisierung des Software-Managements},
  journal   = {Industrialisierung des Software-Managements},
  publisher = {Ges. f{\"u}r Informatik},
  address   = {Bonn},
  isbn      = {978-3-88579-233-8},
  pages     = {73 -- 88},
  year      = {2008},
  language  = {de}
}
@article{Pietsch2007,
  author    = {Pietsch, Wolfram},
  title     = {IT Service Deployment},
  series = {QFD : transactions from International Symposium on QFD 2007 - Williamsburg, the Nineteenth Symposium on Quality Function Deployment ; September 7 - 8, 2007, Williamsburg, VA ; [companion document to the Thirteenth International and Nineteenth North American Symposium on Quality Function Deployment (ISQFD'07)] / [organized and hosted by the QFD Institute]},
  journal   = {QFD : transactions from International Symposium on QFD 2007 - Williamsburg, the Nineteenth Symposium on Quality Function Deployment ; September 7 - 8, 2007, Williamsburg, VA ; [companion document to the Thirteenth International and Nineteenth North American Symposium on Quality Function Deployment (ISQFD'07)] / [organized and hosted by the QFD Institute]},
  publisher = {QFD Inst.},
  address   = {Ann Arbor, Mich.},
  isbn      = {1-889477-19-2},
  pages     = {203 -- 212},
  year      = {2007},
  language  = {en}
}
@article{PietschHerzwurmJesse2006,
  author    = {Pietsch, Wolfram and Herzwurm, Georg and Jesse, Stefan},
  title     = {Der IT-Koordinator / Georg Herzwurm; Stefan Jesse; Wolfram Pietsch},
  series = {Das Wirtschaftsstudium : wisu ; Zeitschrift f{\"u}r Ausbildung, Examen, Berufseinstieg und Weiterbildung. 35 (2006), H. 2},
  journal   = {Das Wirtschaftsstudium : wisu ; Zeitschrift f{\"u}r Ausbildung, Examen, Berufseinstieg und Weiterbildung. 35 (2006), H. 2},
  isbn      = {0340-3084},
  pages     = {184 -- 187},
  year      = {2006},
  language  = {de}
}
@article{Pietsch2006,
  author    = {Pietsch, Wolfram},
  title     = {Gesch{\"a}ftsmodelle als Grundlage f{\"u}r das Software-Produktmanagement},
  series = {Multikonferenz Wirtschaftsinformatik 2006 / Franz Lehner ... (Hrsg.). Bd. Tagungsband 2},
  journal   = {Multikonferenz Wirtschaftsinformatik 2006 / Franz Lehner ... (Hrsg.). Bd. Tagungsband 2},
  publisher = {GITO},
  address   = {Berlin},
  isbn      = {3-936771-62-6},
  pages     = {211 -- 222},
  year      = {2006},
  language  = {de}
}
@article{PietschSchulteZurhausen2005,
  author    = {Pietsch, Wolfram and Schulte-Zurhausen, Manfred},
  title     = {Grundlagenforschung: L{\"a}sst sich Kreativit{\"a}t strukturieren?},
  series = {Wissenschaftsmanagement special. 2 (2005)},
  journal   = {Wissenschaftsmanagement special. 2 (2005)},
  isbn      = {0947-9546},
  pages     = {20 -- 23},
  year      = {2005},
  language  = {de}
}
@article{Pietsch2005,
  author    = {Pietsch, Wolfram},
  title     = {Customer-Oriented Specification and Evaluation of IT Service Level Agreements},
  series = {Software process improvement : Elektronische Ressource : 12th European conference ; proceedings / EuroSPI 2005, Budapest, Hungary, November 9 - 11, 2005. Ita Richardson ... (ed.)},
  journal   = {Software process improvement : Elektronische Ressource : 12th European conference ; proceedings / EuroSPI 2005, Budapest, Hungary, November 9 - 11, 2005. Ita Richardson ... (ed.)},
  publisher = {Springer},
  address   = {Berlin [u.a.]},
  isbn      = {3-540-30286-7},
  pages     = {83 -- 94},
  year      = {2005},
  language  = {en}
}
@article{Pietsch2004,
  author    = {Pietsch, Wolfram},
  title     = {IT Service Level Agreements},
  series = {Das Wirtschaftsstudium : wisu ; Zeitschrift f{\"u}r Ausbildung, Examen, Berufseinstieg und Weiterbildung (2004)},
  journal   = {Das Wirtschaftsstudium : wisu ; Zeitschrift f{\"u}r Ausbildung, Examen, Berufseinstieg und Weiterbildung (2004)},
  isbn      = {0340-3084},
  pages     = {1366 -- 1369},
  year      = {2004},
  language  = {de}
}