@article{HagemannBreitschuhGraberetal.2004,
  author    = {Hagemann, Hans-J{\"u}rgen and Breitschuh, S. and Graber, S. and Schmitz, G{\"u}nter},
  title     = {Internet Laboratory Courses with Remote Access and Control of Real Measurements on Sensors and Electronic Components},
  series = {Mechatronics \& Robotics 2004 : Aachen, Germany, September 13 - 15, 2004 / [APS - European Centre for Mechatronics]. P. Drews (ed.)},
  journal   = {Mechatronics \& Robotics 2004 : Aachen, Germany, September 13 - 15, 2004 / [APS - European Centre for Mechatronics]. P. Drews (ed.)},
  publisher = {Eysoldt},
  address   = {Aachen},
  isbn      = {3-938153-30-X},
  pages     = {1280 -- 1284},
  year      = {2004},
  language  = {en}
}
@article{Ritz2000,
  author    = {Ritz, Thomas},
  title     = {Information Channels},
  series = {Information Technology. Nr. 52 (2000), H. 08. Mai 2000},
  journal   = {Information Technology. Nr. 52 (2000), H. 08. Mai 2000},
  pages     = {15 -- 15},
  year      = {2000},
  language  = {en}
}
@article{Ritz2002,
  author    = {Ritz, Thomas},
  title     = {Modelling mass customization of digital news services},
  series = {International journal of e-business strategy management},
  volume    = {3},
  journal   = {International journal of e-business strategy management},
  number    = {3},
  year      = {2002},
  language  = {en}
}
@inproceedings{Ritz2001,
  author    = {Ritz, Thomas},
  title     = {DISMED - an innovation portal for printing and media industry},
  series = {CRIS 2000 : the fifth conference on Current Research Information Systems in Europe, in Helsinki (Finland), 25-27 May 2000},
  booktitle = {CRIS 2000 : the fifth conference on Current Research Information Systems in Europe, in Helsinki (Finland), 25-27 May 2000},
  publisher = {CORDIS Archive},
  address   = {[s.l.]},
  pages     = {9 S. : graph. Darst.},
  year      = {2001},
  language  = {en}
}
@article{Ritz2000,
  author    = {Ritz, Thomas},
  title     = {Personalized information services : an electronic information commodity and its production},
  series = {International Journal of E-Business Strategy Management},
  volume    = {2},
  journal   = {International Journal of E-Business Strategy Management},
  number    = {2},
  issn      = {1467-0305},
  year      = {2000},
  language  = {en}
}
@inproceedings{Ritz2001,
  author    = {Ritz, Thomas},
  title     = {Personalized information services : an electronic information commodity and its production},
  series = {Electronic publishing '01 : 2001 in the digital publishing odyssey ; proceedings of an ICCC/IFIP conference held at the University of Kent at Canterbury, Kent, United Kingdom, 5 - 7 July, 2001 ; [proceedings of the Fifth Conference on Electronic Publishing]},
  booktitle = {Electronic publishing '01 : 2001 in the digital publishing odyssey ; proceedings of an ICCC/IFIP conference held at the University of Kent at Canterbury, Kent, United Kingdom, 5 - 7 July, 2001 ; [proceedings of the Fifth Conference on Electronic Publishing]},
  publisher = {IOS Press [u.a.]},
  address   = {Amsterdam},
  isbn      = {1-58603-191-0},
  pages     = {48 -- 58},
  year      = {2001},
  language  = {en}
}
@article{Ritz2002,
  author    = {Ritz, Thomas},
  title     = {Mass Customized Production of Information Services - The combination of economies-of-scale with economies-of-scope},
  series = {Media firms : structures, operations, and performance ; [World Media Economics Conference, 5th : 2002 : Turku, Finland] / ed. by Robert G. Picard},
  journal   = {Media firms : structures, operations, and performance ; [World Media Economics Conference, 5th : 2002 : Turku, Finland] / ed. by Robert G. Picard},
  publisher = {Erlbaum},
  address   = {Mahwah, NJ [u.a.]},
  isbn      = {0-8058-4165-2},
  pages     = {267 S. : graph. Darst.},
  year      = {2002},
  language  = {en}
}
@article{Ritz2002,
  author    = {Ritz, Thomas},
  title     = {Modelling Production of personalized information services and their delivery on multiple distribution channels},
  series = {Personalization Techniques in Electronic Publishing on the Web. Workshop in the Framework of the 2nd international conference on Adaptive Hypermedia and adaptive web based systems (AH2002) in Malaga (ES)},
  journal   = {Personalization Techniques in Electronic Publishing on the Web. Workshop in the Framework of the 2nd international conference on Adaptive Hypermedia and adaptive web based systems (AH2002) in Malaga (ES)},
  pages     = {19 -- 30},
  year      = {2002},
  language  = {en}
}
@article{Ritz2002,
  author    = {Ritz, Thomas},
  title     = {Personalized Information Services: Production and Distribution of these Services employing Mass-Customization},
  year      = {2002},
  language  = {en}
}
@book{RitzBenzStender2003,
  author    = {Ritz, Thomas and Benz, Axel and Stender, Michael},
  title     = {Marktstudie mobile CRM-Systeme},
  publisher = {Fraunhofer-IRB-Verl.},
  address   = {Stuttgart},
  isbn      = {3-8167-6361-8},
  pages     = {244 S. : Ill., graph. Darst.},
  year      = {2003},
  language  = {en}
}