@article{PietschHerzwurmJesse2006,
  author    = {Pietsch, Wolfram and Herzwurm, Georg and Jesse, Stefan},
  title     = {Der IT-Koordinator / Georg Herzwurm; Stefan Jesse; Wolfram Pietsch},
  series = {Das Wirtschaftsstudium : wisu ; Zeitschrift f{\"u}r Ausbildung, Examen, Berufseinstieg und Weiterbildung. 35 (2006), H. 2},
  journal   = {Das Wirtschaftsstudium : wisu ; Zeitschrift f{\"u}r Ausbildung, Examen, Berufseinstieg und Weiterbildung. 35 (2006), H. 2},
  isbn      = {0340-3084},
  pages     = {184 -- 187},
  year      = {2006},
  language  = {de}
}
@article{Pietsch2006,
  author    = {Pietsch, Wolfram},
  title     = {Gesch{\"a}ftsmodelle als Grundlage f{\"u}r das Software-Produktmanagement},
  series = {Multikonferenz Wirtschaftsinformatik 2006 / Franz Lehner ... (Hrsg.). Bd. Tagungsband 2},
  journal   = {Multikonferenz Wirtschaftsinformatik 2006 / Franz Lehner ... (Hrsg.). Bd. Tagungsband 2},
  publisher = {GITO},
  address   = {Berlin},
  isbn      = {3-936771-62-6},
  pages     = {211 -- 222},
  year      = {2006},
  language  = {de}
}
@inproceedings{PietschHerzwurmZander2006,
  author    = {Pietsch, Wolfram and Herzwurm, Georg and Zander, Dietmar},
  title     = {Assuring quality of QFD-education in Germany},
  series = {ISQFD'06: 12th International Symposium on QFD : Tokyo, 07.-09.2006},
  booktitle = {ISQFD'06: 12th International Symposium on QFD : Tokyo, 07.-09.2006},
  organization    = {International Symposium on QFD <12, 2006, Tokyo>},
  pages     = {1 -- 6},
  year      = {2006},
  language  = {en}
}
@incollection{Pietsch2006,
  author    = {Pietsch, Wolfram},
  title     = {Kundenorientierte Positionierung von IT-Services},
  series = {IT-Kostenfaktor oder strategische Waffe? : Gesch{\"a}ftsziele und IT in Einklang bringen / Hrsg. Georg Herzwurm},
  booktitle = {IT-Kostenfaktor oder strategische Waffe? : Gesch{\"a}ftsziele und IT in Einklang bringen / Hrsg. Georg Herzwurm},
  publisher = {Lemmens},
  address   = {Bonn},
  isbn      = {9783932306778},
  pages     = {105 -- 124},
  year      = {2006},
  language  = {de}
}
@article{PietschSchulteZurhausen2005,
  author    = {Pietsch, Wolfram and Schulte-Zurhausen, Manfred},
  title     = {Grundlagenforschung: L{\"a}sst sich Kreativit{\"a}t strukturieren?},
  series = {Wissenschaftsmanagement special. 2 (2005)},
  journal   = {Wissenschaftsmanagement special. 2 (2005)},
  isbn      = {0947-9546},
  pages     = {20 -- 23},
  year      = {2005},
  language  = {de}
}
@article{Pietsch2005,
  author    = {Pietsch, Wolfram},
  title     = {Customer-Oriented Specification and Evaluation of IT Service Level Agreements},
  series = {Software process improvement : Elektronische Ressource : 12th European conference ; proceedings / EuroSPI 2005, Budapest, Hungary, November 9 - 11, 2005. Ita Richardson ... (ed.)},
  journal   = {Software process improvement : Elektronische Ressource : 12th European conference ; proceedings / EuroSPI 2005, Budapest, Hungary, November 9 - 11, 2005. Ita Richardson ... (ed.)},
  publisher = {Springer},
  address   = {Berlin [u.a.]},
  isbn      = {3-540-30286-7},
  pages     = {83 -- 94},
  year      = {2005},
  language  = {en}
}
@article{Pietsch2004,
  author    = {Pietsch, Wolfram},
  title     = {IT Service Level Agreements},
  series = {Das Wirtschaftsstudium : wisu ; Zeitschrift f{\"u}r Ausbildung, Examen, Berufseinstieg und Weiterbildung (2004)},
  journal   = {Das Wirtschaftsstudium : wisu ; Zeitschrift f{\"u}r Ausbildung, Examen, Berufseinstieg und Weiterbildung (2004)},
  isbn      = {0340-3084},
  pages     = {1366 -- 1369},
  year      = {2004},
  language  = {de}
}
@article{PietschHerzwurm2003,
  author    = {Pietsch, Wolfram and Herzwurm, G.},
  title     = {QFD for Customer-Focused Requirements Engineering / Herzwurm, G., Pietsch, W.},
  series = {Proceedings : 8 - 12 September 2003, Monterey Bay, California, USA / sponsored by IEEE Computer Society Technical Council on Software Engineering (TCSE) ... In cooperation with ACM SigSOFT},
  journal   = {Proceedings : 8 - 12 September 2003, Monterey Bay, California, USA / sponsored by IEEE Computer Society Technical Council on Software Engineering (TCSE) ... In cooperation with ACM SigSOFT},
  publisher = {IEEE Computer Society},
  address   = {Los Alamitos, Calif. [u.a.]},
  isbn      = {0769519806},
  pages     = {330 -- 338},
  year      = {2003},
  language  = {en}
}
@book{Pietsch1999,
  author    = {Pietsch, Wolfram},
  title     = {ExperPraxis : ExperTeam-Jahrbuch f{\"u}r die Praxis der Informationsverarbeitung},
  isbn      = {0944-2863},
  year      = {1999},
  language  = {de}
}
@article{Pietsch1999,
  author    = {Pietsch, Wolfram},
  title     = {Risk-based Deployment of Standard Software Rollout Processes - a pragmatic approach},
  series = {QFD : transactions from the Eleventh Symposium on Quality Function Deployment, [June 12 - 18, 1999, Novi, Michigan] / QFD Institute},
  journal   = {QFD : transactions from the Eleventh Symposium on Quality Function Deployment, [June 12 - 18, 1999, Novi, Michigan] / QFD Institute},
  publisher = {QFD Institute},
  address   = {Ann Arbor, Mich.},
  isbn      = {1889477117},
  pages     = {349 -- 359},
  year      = {1999},
  language  = {en}
}