@article{CzarneckiWinkelmannSpiliopoulou2013,
  author    = {Czarnecki, Christian and Winkelmann, Axel and Spiliopoulou, Myra},
  title     = {Referenzprozessabl{\"a}ufe f{\"u}r Telekommunikationsunternehmen: Eine Erweiterung des eTOM-Modells},
  series = {Wirtschaftsinformatik},
  volume    = {55},
  journal   = {Wirtschaftsinformatik},
  number    = {2},
  publisher = {Springer Fachmedien},
  address   = {Wiesbaden},
  issn      = {1861-8936},
  doi       = {10.1007/s11576-013-0351-9},
  pages     = {83 -- 97},
  year      = {2013},
  abstract  = {Der Telekommunikationsmarkt erf{\"a}hrt substanzielle Ver{\"a}nderungen. Neue Gesch{\"a}ftsmodelle, innovative Dienstleistungen und Technologien erfordern Reengineering, Transformation und Prozessstandardisierung. Mit der Enhanced Telecom Operation Map (eTOM) bietet das TM Forum ein international anerkanntes de facto Referenz-Prozess-Framework basierend auf spezifischen Anforderungen und Auspr{\"a}gungen der Telekommunikationsindustrie an. Allerdings enth{\"a}lt dieses Referenz-Framework nur eine hierarchische Sammlung von Prozessen auf unterschiedlichen Abstraktionsebenen. Eine Kontrollsicht verstanden als sequenzielle Anordnung von Aktivit{\"a}ten und daraus resultierend ein realer Prozessablauf fehlt ebenso wie eine Ende-zu-Ende-Sicht auf den Kunden. In diesem Artikel erweitern wir das eTOM-Referenzmodell durch Referenzprozessabl{\"a}ufe, in welchen wir das Wissen {\"u}ber Prozesse in Telekommunikationsunternehmen abstrahieren und generalisieren. Durch die Referenzprozessabl{\"a}ufe werden Unternehmen bei dem strukturierten und transparenten (Re-)Design ihrer Prozesse unterst{\"u}tzt. Wir demonstrieren die Anwendbarkeit und N{\"u}tzlichkeit unserer Referenzprozessabl{\"a}ufe in zwei Fallstudien und evaluieren diese anhand von Kriterien f{\"u}r die Bewertung von Referenzmodellen. Die Referenzprozessabl{\"a}ufe wurden vom TM Forum in den Standard aufgenommen und als Teil von eTOM Version 9 ver{\"o}ffentlicht. Dar{\"u}ber hinaus diskutieren wir die Komponenten unseres Ansatzes, die auch außerhalb der Telekommunikationsindustrie angewandt werden k{\"o}nnen.},
  language  = {de}
}
@article{DigelAkimbekovTuralievaetal.2013,
  author    = {Digel, Ilya and Akimbekov, Nuraly S. and Turalieva, M. and Mansurov, Z. and Temiz Artmann, Ayseg{\"u}l and Eshibaev, A. and Zhubanova, A.},
  title     = {Usage of Carbonized Plant Wastes for Purification of Aqueous Solutions},
  series = {Journal of Industrial Technology and Engineering},
  volume    = {2},
  journal   = {Journal of Industrial Technology and Engineering},
  number    = {07},
  pages     = {47 -- 54},
  year      = {2013},
  language  = {en}
}
@article{DuttaHartkopfFroederWitteetal.2013,
  author    = {Dutta, Suryendu and Hartkopf-Fr{\"o}der, Christoph and Witte, Karin and Brocke, Rainer and Mann, Ulrich},
  title     = {Molecular characterization of fossil palynomorphs by transmission micro-FTIR spectroscopy: implications for hydrocarbon source evaluation},
  series = {International journal of coal geology},
  volume    = {Vol. 115},
  journal   = {International journal of coal geology},
  publisher = {Elsevier},
  address   = {Amsterdam},
  issn      = {1872-7840 (E-Journal); 0166-5162 (Print)},
  pages     = {13 -- 23},
  year      = {2013},
  language  = {en}
}
@article{DoeringKendrickLawson2013,
  author    = {D{\"o}ring, Bernd and Kendrick, C. and Lawson, R. M.},
  title     = {Thermal capacity of composite floor slabs},
  series = {Energy and buildings},
  volume    = {Vol. 67},
  journal   = {Energy and buildings},
  publisher = {Elsevier},
  address   = {Amsterdam},
  issn      = {1872-6178 (E-Journal); 0378-7788 (Print)},
  pages     = {531 -- 539},
  year      = {2013},
  language  = {en}
}
@article{EdipGarevskiButenwegetal.2013,
  author    = {Edip, Kemal and Garevski, Mihail and Butenweg, Christoph and Sesov, Vlatko and Cvetanovska, Julijana and Gjorgiev, Igor},
  title     = {Numerical simulation of geotechnical problems by coupled finite and infinite elements},
  series = {Journal of civil engineering and architecture},
  volume    = {7},
  journal   = {Journal of civil engineering and architecture},
  number    = {1},
  publisher = {David Publishing},
  address   = {Libertyville},
  issn      = {1934-7359 (E-Journal)},
  pages     = {68 -- 77},
  year      = {2013},
  language  = {en}
}
@article{EggertKnackstedtFleischeretal.2013,
  author    = {Eggert, Mathias and Knackstedt, Ralf and Fleischer, Stefan and Becker, J{\"o}rg},
  title     = {The Potential of Configurative Reference Modeling for Business to Government Reporting - A Modeling Technique and its Evaluation},
  series = {e-Service Journal},
  volume    = {9},
  journal   = {e-Service Journal},
  number    = {1},
  publisher = {Indiana University Press},
  address   = {Bloomington},
  issn      = {1528-8234},
  pages     = {28 -- 59},
  year      = {2013},
  language  = {en}
}
@article{EilmanndeVriesdenOudenetal.2013,
  author    = {Eilmann, Britta and de Vries, Sven M. G. and den Ouden, Jan and Mohren, Godefridus M. J. and Sauren, Pascal and Sass-Klaassen, Ute G. W.},
  title     = {Origin matters! Difference in drought tolerance and productivity of coastal Douglas-fir (Pseudotsuga menziesii (Mirb.)) provenances},
  series = {Forest Ecology and Management},
  volume    = {2013},
  journal   = {Forest Ecology and Management},
  number    = {302},
  publisher = {Elsevier},
  address   = {Amsterdam},
  issn      = {1872-7042 (Online)},
  doi       = {doi:10.1016/j.foreco.2013.03.031},
  pages     = {133 -- 143},
  year      = {2013},
  language  = {en}
}
@article{EilmannDobbertinRigling2013,
  author    = {Eilmann, Britta and Dobbertin, Matthias and Rigling, Andreas},
  title     = {Growth response of Scots pine with different crown transparency status to drought release},
  series = {Annals of Forest Science},
  volume    = {70},
  journal   = {Annals of Forest Science},
  number    = {7},
  publisher = {Springer},
  address   = {Cham},
  issn      = {1286-4560 (Print)},
  doi       = {10.1007/s13595-013-0310-z},
  pages     = {685 -- 693},
  year      = {2013},
  language  = {en}
}
@article{Fabo2013,
  author    = {Fabo, Sabine},
  title     = {Pepr{\"a}sentatives D{\"o}sen},
  series = {Idiopendent Lyfestile (Boxhorn ; 27)},
  journal   = {Idiopendent Lyfestile (Boxhorn ; 27)},
  editor    = {Mohr, Klaus},
  publisher = {FH},
  address   = {Aachen},
  issn      = {1864-2535},
  pages     = {134 -- 139},
  year      = {2013},
  language  = {de}
}
@article{FeuchtSchoenbachLanzletal.2013,
  author    = {Feucht, Nikolaus and Sch{\"o}nbach, Etienne Michael and Lanzl, Ines and Kotliar, Konstantin and Lohmann, Chris Patrick and Maier, Mathias},
  title     = {Changes in the foveal microstructure after intravitreal bevacizumab application in patients with retinal vascular disease},
  series = {Clinical Ophthalmology},
  volume    = {7},
  journal   = {Clinical Ophthalmology},
  publisher = {Dove Medical Press},
  address   = {Auckland, New Zealand},
  issn      = {1177-5483},
  pages     = {173 -- 178},
  year      = {2013},
  language  = {en}
}