@article{Hagemann2004,
  author    = {Hagemann, Hans-J{\"u}rgen},
  title     = {INGMEDIA - E-Learning f{\"u}r Laborpraktika},
  series = {Evaluation von E-Learning : Zielrichtungen, methodologische Aspekte, Zukunftsperspektiven / Dorothee M. Meister ... (Hrsg.)},
  journal   = {Evaluation von E-Learning : Zielrichtungen, methodologische Aspekte, Zukunftsperspektiven / Dorothee M. Meister ... (Hrsg.)},
  publisher = {Waxmann},
  address   = {M{\"u}nster [u.a.]},
  isbn      = {3-8309-1311-7},
  pages     = {217 -- 222},
  year      = {2004},
  language  = {de}
}
@article{HagemannBreitschuhGraberetal.2004,
  author    = {Hagemann, Hans-J{\"u}rgen and Breitschuh, S. and Graber, S. and Schmitz, G{\"u}nter},
  title     = {Internet Laboratory Courses with Remote Access and Control of Real Measurements on Sensors and Electronic Components},
  series = {Mechatronics \& Robotics 2004 : Aachen, Germany, September 13 - 15, 2004 / [APS - European Centre for Mechatronics]. P. Drews (ed.)},
  journal   = {Mechatronics \& Robotics 2004 : Aachen, Germany, September 13 - 15, 2004 / [APS - European Centre for Mechatronics]. P. Drews (ed.)},
  publisher = {Eysoldt},
  address   = {Aachen},
  isbn      = {3-938153-30-X},
  pages     = {1280 -- 1284},
  year      = {2004},
  language  = {en}
}
@article{RitzBenz2004,
  author    = {Ritz, Thomas and Benz, Axel},
  title     = {Informationserfassung im Außendienst},
  series = {CRM-Systeme in produzierenden Unternehmen. - (IAO-Forum : mit Anwenderberichten)},
  volume    = {2004},
  journal   = {CRM-Systeme in produzierenden Unternehmen. - (IAO-Forum : mit Anwenderberichten)},
  editor    = {Spath, Dieter},
  publisher = {IRB-Verl.},
  address   = {Stuttgart},
  year      = {2004},
  language  = {de}
}
@phdthesis{Ritz2004,
  author    = {Ritz, Thomas},
  title     = {Die werkzeuggest{\"u}tzte Produktion von personalisierten Informationsdienstleistungen. - (IPA-IAO Forschung und Praxis ; 389)},
  publisher = {Jost-Jetter},
  address   = {Heimsheim},
  isbn      = {3-936947-23-6},
  pages     = {151 S. : Ill., graph. Darst.},
  year      = {2004},
  language  = {de}
}
@article{RitzStender2004,
  author    = {Ritz, Thomas and Stender, Michael},
  title     = {Ad-hoc Anwendungsintegration mit mobilen CRM-Systement},
  series = {Electronic Business : Innovationen, Anwendungen und Technologien},
  journal   = {Electronic Business : Innovationen, Anwendungen und Technologien},
  editor    = {Weisbecker, Anette},
  publisher = {Fraunhofer-IRB-Verl.},
  address   = {Stuttgart},
  isbn      = {3-8167-6621-8},
  pages     = {92 -- 97},
  year      = {2004},
  language  = {de}
}