@article{EggertMoulen2020,
  author    = {Eggert, Mathias and Moulen, Tobias},
  title     = {Selektion von Gesch{\"a}ftsprozessen zur Anwendung von Robotic Process Automation am Beispiel einer Versicherung},
  series = {HMD Praxis der Wirtschaftsinformatik},
  volume    = {57},
  journal   = {HMD Praxis der Wirtschaftsinformatik},
  number    = {6},
  publisher = {Springer},
  address   = {Weinheim},
  issn      = {1436-3011},
  doi       = {10.1365/s40702-020-00665-0},
  pages     = {1150 -- 1162},
  year      = {2020},
  abstract  = {H{\"a}ufig bremsen geringe IT-Ressourcen, fehlende Softwareschnittstellen oder eine veraltete und komplex gewachsene Systemlandschaft die Automatisierung von Gesch{\"a}ftsprozessen. Robotic Process Automation (RPA) ist eine vielversprechende Methode, um Gesch{\"a}ftsprozesse oberfl{\"a}chenbasiert und ohne gr{\"o}ßere Systemeingriffe zu automatisieren und Medienbr{\"u}che abzubauen. Die Auswahl der passenden Prozesse ist dabei f{\"u}r den Erfolg von RPA-Projekten entscheidend. Der vorliegende Beitrag liefert daf{\"u}r Selektionskriterien, die aus einer qualitativen Inhaltanalyse von elf Interviews mit RPA-Experten aus dem Versicherungsumfeld resultieren. Das Ergebnis umfasst eine gewichtetet Liste von sieben Dimensionen und 51 Prozesskriterien, welche die Automatisierung mit Softwarerobotern beg{\"u}nstigen bzw. deren Nichterf{\"u}llung eine Umsetzung erschweren oder sogar verhindern. Die drei wichtigsten Kriterien zur Auswahl von Gesch{\"a}ftsprozessen f{\"u}r die Automatisierung mittels RPA umfassen die Entlastung der an dem Prozess mitwirkenden Mitarbeiter (Arbeitnehmer{\"u}berlastung), die Ausf{\"u}hrbarkeit des Prozesses mittels Regeln (Regelbasierte Prozessteuerung) sowie ein positiver Kosten-Nutzen-Vergleich. Praktiker k{\"o}nnen diese Kriterien verwenden, um eine systematische Auswahl von RPA-relevanten Prozessen vorzunehmen. Aus wissenschaftlicher Perspektive stellen die Ergebnisse eine Grundlage zur Erkl{\"a}rung des Erfolgs und Misserfolgs von RPA-Projekten dar.},
  language  = {de}
}
@misc{Golland2020,
  author    = {Golland, Alexander},
  title     = {Rezension zu: Sydow - Bundesdatenschutzgesetz, Handkommentar (2020)},
  series = {DSB Datenschutz-Berater},
  volume    = {44},
  journal   = {DSB Datenschutz-Berater},
  number    = {3},
  publisher = {DFV Mediengruppe},
  address   = {Frankfurt a.M.},
  issn      = {0170-7256},
  pages     = {76 -- 76},
  year      = {2020},
  language  = {de}
}
@misc{Golland2020,
  author    = {Golland, Alexander},
  title     = {Rezension zu: Spiecker gen. D{\"o}hmann/Bretthauer - Dokumentation zum Datenschutz (2019)},
  series = {DSB Datenschutz-Berater},
  volume    = {44},
  journal   = {DSB Datenschutz-Berater},
  number    = {2},
  publisher = {DFV Mediengruppe},
  address   = {Frankfurt a.M.},
  issn      = {0170-7256},
  pages     = {52 -- 52},
  year      = {2020},
  language  = {de}
}
@misc{Golland2020,
  author    = {Golland, Alexander},
  title     = {Rezension zu: Kipker - Rechtshandbuch Cybersecurity (2020)},
  series = {DSB Datenschutz-Berater},
  volume    = {44},
  journal   = {DSB Datenschutz-Berater},
  number    = {7-8},
  publisher = {DFV Mediengruppe},
  address   = {Frankfurt a.M.},
  issn      = {0170-7256},
  pages     = {192},
  year      = {2020},
  language  = {de}
}
@misc{Golland2020,
  author    = {Golland, Alexander},
  title     = {Rezension zu: Hansen-Oest - Datenschutzbeauftragte (2020)},
  series = {DSB Datenschutz-Berater},
  volume    = {44},
  journal   = {DSB Datenschutz-Berater},
  number    = {9},
  publisher = {DFV Mediengruppe},
  address   = {Frankfurt a.M.},
  issn      = {0170-7256},
  pages     = {228},
  year      = {2020},
  language  = {de}
}
@misc{Golland2020,
  author    = {Golland, Alexander},
  title     = {Rezension zu: Gabel/Heinrich/Kiefner - Rechtshandbuch Cyber-Security (2019)},
  series = {K\&R Kommunikation \& Recht},
  journal   = {K\&R Kommunikation \& Recht},
  number    = {6},
  issn      = {1434-6354},
  pages     = {VII},
  year      = {2020},
  language  = {de}
}
@misc{Golland2020,
  author    = {Golland, Alexander},
  title     = {Rezension zu: Auernhammer - DSGVO/BDSG, Kommentar (7. Auflage, 2020)},
  series = {DSB Datenschutz-Berater},
  volume    = {44},
  journal   = {DSB Datenschutz-Berater},
  number    = {10},
  publisher = {DFV Mediengruppe},
  address   = {Frankfurt a.M.},
  issn      = {0170-7256},
  pages     = {260},
  year      = {2020},
  language  = {de}
}
@incollection{Timme2020,
  author    = {Timme, Michael},
  title     = {Kommentierung zu den \S\S 24 - 27},
  series = {M{\"u}nchener Kommentar zum Wettbewerbsrecht Bd. 2: Gesetz gegen Wettbewerbsbeschr{\"a}nkungen (GWB) \S\S 1-96, 185, 186, Verfahren vor den europ{\"a}ischen Gerichten},
  booktitle = {M{\"u}nchener Kommentar zum Wettbewerbsrecht Bd. 2: Gesetz gegen Wettbewerbsbeschr{\"a}nkungen (GWB) \S\S 1-96, 185, 186, Verfahren vor den europ{\"a}ischen Gerichten},
  edition   = {3. Auflage},
  publisher = {C.H. Beck},
  address   = {M{\"u}nchen},
  isbn      = {978-3-406-72772-6},
  year      = {2020},
  language  = {de}
}
@book{Golland2020,
  author    = {Golland, Alexander},
  title     = {Kirchliches Datenschutzrecht: Datenschutz-Grundverordnung, Datenschutzvorschriften der Kirchen in Deutschland, Durchf{\"u}hrungsverordnungen und Verfahrensgesetze : Tetxsammlung / herausgegeben von Alexander Golland, mit der Stiftung Datenschutz},
  edition   = {2. Auflage},
  publisher = {DFV Mediengruppe},
  address   = {Frankfurt a.M.},
  isbn      = {978-3-8005-1710-7},
  pages     = {XIII, 341 Seiten},
  year      = {2020},
  abstract  = {Textsammlung mit allen f{\"u}r den Datenschutz in Kirchen maßgeblichen Regelwerken: DSGVO, KDG, KDR-OG, DSG-EKD sowie begleitende Verordnungen (KDG-DVO, KDR-OG-DVO und ITSVO-EKD) und Verfahrensgesetze (KDSGO und KiGG.EKD). Die vorliegende Textsammlung enth{\"a}lt die f{\"u}r den Datenschutz der beiden großen Kirchen in Deutschland maßgeblichen Vorschriften: Dies sind, neben der Datenschutz-Grundverordnung, die Normen des kirchlichen Rechts, die neu erlassen bzw. ge{\"a}ndert wurden. Weiter sind die verschiedenen Durchf{\"u}hrungsverordnungen f{\"u}r die kirchlichen Datenschutzgesetze und die maßgeblichen Normen des kirchlichen Verfahrensrechts abgedruckt. Erg{\"a}nzt wird das Werk durch Verweise auf maßgebliche Ver{\"o}ffentlichungen der weltlichen und kirchlichen Datenschutzaufsichtsbeh{\"o}rden und weitere Materialien.},
  language  = {de}
}
@article{Olbertz2020,
  author    = {Olbertz, Klaus},
  title     = {Jahresr{\"u}ckblick Arbeitsrecht 2019 : Gesetzes{\"a}nderungen und insbesondere im Zeichen des Befristungs- und Urlaubsrechts stehende h{\"o}chstrichterliche Rechtsprechung},
  series = {NWB - Steuer- und Wirtschaftsrecht},
  journal   = {NWB - Steuer- und Wirtschaftsrecht},
  number    = {8},
  publisher = {NWB-Verl.},
  address   = {Herne},
  issn      = {0028-3460},
  pages     = {557 -- 569},
  year      = {2020},
  abstract  = {In Fortschreibung des Jahresr{\"u}ckblicks 2018 (Olbertz, NWB 5/2019 S. 266 ) skizziert der vorliegende Beitrag die j{\"u}ngsten nennenswerten Entwicklungen im Arbeitsrecht des Jahres 2019. Im Bereich der Gesetzgebung, mit dem sich der erste Teil des Beitrags befasst, betrifft dies etwa das Fachkr{\"a}fteeinwanderungsgesetz, die angestoßenen Schutzvorschriften f{\"u}r Whistleblower oder das gesetzlich verankerte Recht auf Br{\"u}ckenteilzeit. In der arbeitsrechtlichen h{\"o}chstrichterlichen Rechtsprechung stand das Jahr 2019 insbesondere im Zeichen des Befristungs- und des Urlaubsrechts. Was hier und dar{\"u}ber hinaus wegweisend war, zeigt der zweite Teil des Beitrags.},
  language  = {de}
}
@article{EmhardtJarodzkaBrandGruweletal.2020,
  author    = {Emhardt, Selina and Jarodzka, Halszka and Brand-Gruwel, Saskia and Drumm, Christian and Gog, Tamara van},
  title     = {Introducing eye movement modeling examples for programming education and the role of teacher's didactic guidance},
  series = {ETRA '20 Short Papers: ACM Symposium on Eye Tracking Research and Applications},
  journal   = {ETRA '20 Short Papers: ACM Symposium on Eye Tracking Research and Applications},
  number    = {Art. 52},
  publisher = {ACM},
  address   = {New York},
  doi       = {10.1145/3379156.3391978},
  pages     = {1 -- 4},
  year      = {2020},
  abstract  = {In this article, we introduce how eye-tracking technology might become a promising tool to teach programming skills, such as debugging with 'Eye Movement Modeling Examples' (EMME). EMME are tutorial videos that visualize an expert's (e.g., a programming teacher's) eye movements during task performance to guide students' attention, e.g., as a moving dot or circle. We first introduce the general idea behind the EMME method and present studies that showed first promising results regarding the benefits of EMME to support programming education. However, we argue that the instructional design of EMME varies notably across them, as evidence-based guidelines on how to create effective EMME are often lacking. As an example, we present our ongoing research on the effects of different ways to instruct the EMME model prior to video creation. Finally, we highlight open questions for future investigations that could help improving the design of EMME for (programming) education.},
  language  = {en}
}
@misc{Golland2020,
  author    = {Golland, Alexander},
  title     = {Immaterieller Schadensersatz f{\"u}r die Weiterleitung von Daten {\"u}ber ein berufsbezogenes soziales Netzwerk},
  series = {DSB Datenschutz-Berater},
  volume    = {44},
  journal   = {DSB Datenschutz-Berater},
  number    = {11},
  publisher = {DFV Mediengruppe},
  address   = {Frankfurt a.M.},
  issn      = {0170-7256},
  pages     = {286 -- 288},
  year      = {2020},
  language  = {de}
}
@article{DrummEmhardtKoketal.2020,
  author    = {Drumm, Christian and Emhardt, Selina N. and Kok, Ellen M. and Jarodzka, Halzka and Brand-Gruwel, Saskia and van Gog, Tamara},
  title     = {How Experts Adapt Their Gaze Behavior When Modeling a Task to Novices},
  series = {Cognitive science},
  volume    = {44},
  journal   = {Cognitive science},
  number    = {9},
  publisher = {Wiley},
  address   = {Weinheim},
  issn      = {1551-6709},
  doi       = {10.1111/cogs.12893},
  pages     = {26},
  year      = {2020},
  abstract  = {Domain experts regularly teach novice students how to perform a task. This often requires them to adjust their behavior to the less knowledgeable audience and, hence, to behave in a more didactic manner. Eye movement modeling examples (EMMEs) are a contemporary educational tool for displaying experts' (natural or didactic) problem-solving behavior as well as their eye movements to learners. While research on expert-novice communication mainly focused on experts' changes in explicit, verbal communication behavior, it is as yet unclear whether and how exactly experts adjust their nonverbal behavior. This study first investigated whether and how experts change their eye movements and mouse clicks (that are displayed in EMMEs) when they perform a task naturally versus teach a task didactically. Programming experts and novices initially debugged short computer codes in a natural manner. We first characterized experts' natural problem-solving behavior by contrasting it with that of novices. Then, we explored the changes in experts' behavior when being subsequently instructed to model their task solution didactically. Experts became more similar to novices on measures associated with experts' automatized processes (i.e., shorter fixation durations, fewer transitions between code and output per click on the run button when behaving didactically). This adaptation might make it easier for novices to follow or imitate the expert behavior. In contrast, experts became less similar to novices for measures associated with more strategic behavior (i.e., code reading linearity, clicks on run button) when behaving didactically.},
  language  = {en}
}
@article{Olbertz2020,
  author    = {Olbertz, Klaus},
  title     = {GmbH-Gesch{\"a}ftsf{\"u}hrer: das eine Mal Arbeitnehmer, das andere Mal nicht : Arbeits- und sozialrechtliche Anwendung von Schutzvorschriften auf den Gesch{\"a}ftsf{\"u}hrer von A bis Z},
  series = {NWB - Steuer- und Wirtschaftsrecht},
  journal   = {NWB - Steuer- und Wirtschaftsrecht},
  number    = {19},
  publisher = {NWB-Verl.},
  address   = {Herne},
  issn      = {0028-3460},
  pages     = {1431 -- 1441},
  year      = {2020},
  language  = {de}
}
@inproceedings{EggertEdelbauer2020,
  author    = {Eggert, Mathias and Edelbauer, Thomas Rudolf},
  title     = {Gamified Information Systems for Assisted Living Facilities - Relevant Design Guidelines, Affordances and Adoption Barriers},
  publisher = {GITO},
  address   = {Berlin},
  doi       = {10.30844/wi_2020_f3-eggert},
  pages     = {16 Seiten},
  year      = {2020},
  abstract  = {Gamification and gamified information systems (GIS) apply video game elements to encourage the work on boring and everyday tasks. Meanwhile, several research works provide evidence that gamification increases efficiency and effectivity of such tasks. The paper at hand investigates the health care sector, which is challenged with cost pressure and suffers in process efficiency. We hypothesize that GIS may improve the efficiency and quality of care processes. By applying an interview-based content analysis, the paper at hand evaluates gamification elements in an assisted living environment and provides three research contributions. First, insights into relevant GIS affordances and application examples for assisted living facilities are given. Second, assisted living experts evaluate GIS design guidelines. Both the relevant affordances and design principles comprise a basis for the development of a GIS for social workers in assisted living facilities. Third, potential adoption barriers and design guidelines for GIS in assisted living are presented.},
  language  = {en}
}
@article{EggertAlberts2020,
  author    = {Eggert, Mathias and Alberts, Jens},
  title     = {Frontiers of business intelligence and analytics 3.0: a taxonomy-based literature review and research agenda},
  series = {Business Research},
  volume    = {2020},
  journal   = {Business Research},
  number    = {13},
  publisher = {Springer},
  address   = {Heidelberg},
  issn      = {2198-2627},
  doi       = {10.1007/s40685-020-00108-y},
  pages     = {685 -- 739},
  year      = {2020},
  abstract  = {Researching the field of business intelligence and analytics (BI \& A) has a long tradition within information systems research. Thereby, in each decade the rapid development of technologies opened new room for investigation. Since the early 1950s, the collection and analysis of structured data were the focus of interest, followed by unstructured data since the early 1990s. The third wave of BI \& A comprises unstructured and sensor data of mobile devices. The article at hand aims at drawing a comprehensive overview of the status quo in relevant BI \& A research of the current decade, focusing on the third wave of BI \& A. By this means, the paper's contribution is fourfold. First, a systematically developed taxonomy for BI \& A 3.0 research, containing seven dimensions and 40 characteristics, is presented. Second, the results of a structured literature review containing 75 full research papers are analyzed by applying the developed taxonomy. The analysis provides an overview on the status quo of BI \& A 3.0. Third, the results foster discussions on the predicted and observed developments in BI \& A research of the past decade. Fourth, research gaps of the third wave of BI \& A research are disclosed and concluded in a research agenda.},
  language  = {en}
}
@article{Golland2020,
  author    = {Golland, Alexander},
  title     = {EDPB: Europ{\"a}ische Aufsichtsbeh{\"o}rden mit neuen Guidelines zur datenschutzkonformen Einwilligung},
  series = {DSB Datenschutz-Berater},
  volume    = {44},
  journal   = {DSB Datenschutz-Berater},
  number    = {6},
  publisher = {DFV Mediengruppe},
  address   = {Frankfurt a.M.},
  isbn      = {0170-7256},
  pages     = {151 -- 153},
  year      = {2020},
  language  = {de}
}
@article{Golland2020,
  author    = {Golland, Alexander},
  title     = {Die „private" Datenverarbeitung im Internet. Verantwortlichkeiten und Rechtm{\"a}ßigkeit bei Nutzung von Plattformdiensten durch nat{\"u}rliche Personen},
  series = {ZD Zeitschrift f{\"u}r Datenschutz},
  volume    = {10},
  journal   = {ZD Zeitschrift f{\"u}r Datenschutz},
  number    = {8},
  editor    = {Hoeren, Thomas and Schneider, Jochen and Selmayr, Martin and Spies, Axel and Wybitul, Tim},
  publisher = {Beck},
  address   = {M{\"u}nchen},
  isbn      = {2192-5593},
  pages     = {397 -- 403},
  year      = {2020},
  language  = {de}
}
@article{Golland2020,
  author    = {Golland, Alexander},
  title     = {Die Zukunft internationaler Datentransfers: Quo vadis?},
  year      = {2020},
  abstract  = {Nach dem Scheitern des Privacy Shield hofft der Datenschutzberater Alexander Golland, dass die europ{\"a}ischen Beh{\"o}rden bald konkrete Maßnahmen f{\"u}r den Datentransfer in Drittl{\"a}nder vorschlagen. Auch kleine Unternehmen m{\"u}ssten die Herausforderung bew{\"a}ltigen - sonst w{\"a}re das Urteil nur Wasser auf die M{\"u}hlen jener, die ohnehin {\"u}ber den Datenschutz schimpfen.},
  language  = {de}
}
@article{Golland2020,
  author    = {Golland, Alexander},
  title     = {Datenschutzrechtliche Fragen personalisierter Preise — Herausforderungen von Algorithmen im Schnittbereich von Ethik, {\"O}konomie und Datenschutz},
  series = {CR Computer und Recht},
  volume    = {36},
  journal   = {CR Computer und Recht},
  number    = {3},
  publisher = {Verlag Dr. Otto Schmidt},
  address   = {K{\"o}ln},
  isbn      = {2194-4172},
  doi       = {10.9785/cr-2020-360313},
  pages     = {186 -- 194},
  year      = {2020},
  language  = {de}
}
@article{Golland2020,
  author    = {Golland, Alexander},
  title     = {Datenschutzrechtliche Anforderungen an internationale Datentransfers},
  series = {NJW - Neue Juristische Wochenschrift},
  volume    = {2020},
  journal   = {NJW - Neue Juristische Wochenschrift},
  number    = {36},
  publisher = {Beck},
  address   = {M{\"u}nchen},
  issn      = {0341-1915},
  pages     = {2593 -- 2596},
  year      = {2020},
  language  = {de}
}
@misc{OhrtmannGolland2020,
  author    = {Ohrtmann, Jan-Peter and Golland, Alexander},
  title     = {Daten- und Privatsph{\"a}reschutz im Wandel der 2020er-Jahre},
  pages     = {33 -- 38},
  year      = {2020},
  language  = {de}
}
@misc{Golland2020,
  author    = {Golland, Alexander},
  title     = {Anspruch gegen einen Suchmaschinenbetreiber auf L{\"o}schung von Suchergebnissen},
  series = {ZD Zeitschrift f{\"u}r Datenschutz},
  volume    = {2020},
  journal   = {ZD Zeitschrift f{\"u}r Datenschutz},
  number    = {10},
  publisher = {Beck},
  address   = {M{\"u}nchen},
  issn      = {2192-5593},
  pages     = {531 -- 532},
  year      = {2020},
  language  = {de}
}
@article{BiewendtBlaschkeBoehnert2020,
  author    = {Biewendt, Marcel and Blaschke, Florian and B{\"o}hnert, Arno},
  title     = {An evaluation of corporate sustainability in context of the Jevons paradox},
  series = {SocioEconomic Challenges},
  volume    = {4},
  journal   = {SocioEconomic Challenges},
  number    = {3},
  publisher = {ARMG Publishing},
  address   = {Sumy},
  issn      = {2520-6214},
  doi       = {10.21272/sec.4(3).46-65.2020},
  pages     = {46 -- 65},
  year      = {2020},
  abstract  = {The successful implementation and continuous development of sustainable corporate-level solutions is a challenge. These are endeavours in which social, environmental, and financial aspects must be weighed against each other. They can prove difficult to handle and, in some cases, almost unrealistic. Concepts such as green controlling, IT, and manufacturing look promising and are constantly evolving. This paper aims to achieve a better understanding of the field of corporate sustainability (CS). It will evaluate the hypothesis by which Corporate Sustainability thrives, via being efficient, increasing the performance, and raising the value of the input of the enterprises to the resources used. In fact, Corporate Sustainability on the surface could seem to contradict the idea, which supports the understanding that it encourages the reduction of the heavy reliance on the use of natural resources, the overall environmental impact, and above all, their protection. To understand how the contradictory notion of CS came about, in this part of the paper, the emphasis is placed on providing useful insight to this regard. The first part of this paper summarizes various definitions, organizational theories, and measures used for CS and its derivatives like green controlling, IT, and manufacturing. Second, a case study is given that combines the aforementioned sustainability models. In addition to evaluating the hypothesis, the overarching objective of this paper is to demonstrate the use of green controlling, IT, and manufacturing in the corporate sector. Furthermore, this paper outlines the current challenges and possible directions for CS in the future.},
  language  = {en}
}
@inproceedings{EggertStanke2020,
  author    = {Eggert, Mathias and Stanke, Max-Alexander},
  title     = {Adoption of Integrated Voice Assistants in Health Care- Requirements and Design Guidelines},
  publisher = {GITO},
  address   = {Berlin},
  doi       = {10.30844/wi_2020_k2-eggert},
  pages     = {16 Seiten},
  year      = {2020},
  abstract  = {Integrated voice assistants (IVA) receive more and more attention and are widespread for entertainment use cases, such as radio hearing or web searches. At the same time, the health care segment suffers in process inefficiency and missing staff, whereas the usage of IVA has the potential to improve caring processes and patient satisfaction. By applying a design science approach and based on a qualitative study, we identify IVA requirements, barriers and design guidelines for the health care sector. The results reveal three important IVA functions: the ability to set appointments with care service staff, the documentation of health history and the communication with service staff. Integration, system stability and volume control are the most important nonfunctional requirements. Based on the interview results and project experiences, six design and implementation guidelines are derived.},
  language  = {en}
}