@incollection{AtmaneHirechKassmietal.2020, author = {Atmane, Ilias and Hirech, Kamal and Kassmi, K. and Mahdi, Zahra and Alexopoulos, Spiros and Schwarzer, Klemens and Chayeb, H. and Bachiri, N.}, title = {Design and realization of a pilot solar desalination plant in Douar El Hamri in the province of Berkane (Morocco)}, series = {Sustainable entrepreneurship, renewable energy-based projects, and digitalization}, booktitle = {Sustainable entrepreneurship, renewable energy-based projects, and digitalization}, editor = {Omrane, Amina and Kassmi, Khalil and Akram, Muhammad Wasim and Khanna, Ashish and Mostafiz, Imtiaz}, publisher = {CRC Press}, address = {Boca Raton, Fa.}, isbn = {9781000292541 (E-Book)}, pages = {18 Seiten}, year = {2020}, abstract = {Producing fresh water from saline water has become one of the most difficult challenges to overcome especially with the high demand and shortage of fresh water. In this context, as part of a collaboration with Germany, the authors propose a design and implementation of a pilot multi-stage solar desalination system (MSD), remotely controlled, at Douar Al Hamri in the rural town of Boughriba in the province of Berkane, Morocco. More specifically, they present their contribution on the remote control and supervision system, which makes the functioning of the MSD system reliable and guarantees the production of drinking water for the population of Douar. The results obtained show that the electronic cards and computer communication software implemented allow the acquisition of all electrical (currents, voltages, powers, yields), thermal (temperatures of each stage), and meteorological (irradiance and ambient temperature), remote control and maintenance (switching on, off, data transfer). By comparing with the literature carried out in the field of solar energy, the authors conclude that the MSD and electronic desalination systems realized during this work represent a contribution in terms of the reliability and durability of providing drinking water in rural and urban areas.}, language = {en} } @incollection{SchultLosseCzarneckietal.2023, author = {Schult, Prince Garcia and Losse, Ann-Kathrin and Czarnecki, Christian and Sultanow, Eldar}, title = {Proposing a Framework to address the Sustainable Development Goals}, series = {EnviroInfo 2023}, booktitle = {EnviroInfo 2023}, publisher = {GI - Gesellschaft f{\"u}r Informatik}, address = {Bonn}, isbn = {978-3-88579-736-4}, issn = {1617-5468}, doi = {10.18420/env2023-022}, pages = {243 -- 249}, year = {2023}, abstract = {Reducing poverty, protecting the planet, and improving life on earth for everyone are the essential goals of the "2030 Agenda for Sustainable Development"committed by the United Nations (UN). Achieving those goals will require technological innovation as well as their implementation in almost all areas of our business and day-to-day life. This paper proposes a high-level framework that collects and structures different uses cases addressing the goals defined by the UN. Hence, it contributes to the discussion by proposing technical innovations that can be used to achieve those goals. As an example, the goal "Climate Action{\"i}s discussed in detail by describing use cases related to tackling biodiversity loss in order to conservate ecosystems.}, language = {en} } @incollection{AbeleKleefeld2020, author = {Abele, Daniel and Kleefeld, Andreas}, title = {New Numerical Results for the Optimization of Neumann Eigenvalues}, series = {Computational and Analytic Methods in Science and Engineering}, booktitle = {Computational and Analytic Methods in Science and Engineering}, editor = {Constanda, Christian}, publisher = {Birkh{\"a}user}, address = {Cham}, isbn = {978-3-030-48185-8 (Print)}, doi = {10.1007/978-3-030-48186-5_1}, pages = {1 -- 20}, year = {2020}, abstract = {We present new numerical results for shape optimization problems of interior Neumann eigenvalues. This field is not well understood from a theoretical standpoint. The existence of shape maximizers is not proven beyond the first two eigenvalues, so we study the problem numerically. We describe a method to compute the eigenvalues for a given shape that combines the boundary element method with an algorithm for nonlinear eigenvalues. As numerical optimization requires many such evaluations, we put a focus on the efficiency of the method and the implemented routine. The method is well suited for parallelization. Using the resulting fast routines and a specialized parametrization of the shapes, we found improved maxima for several eigenvalues.}, language = {en} } @incollection{PieronekKleefeld2019, author = {Pieronek, Lukas and Kleefeld, Andreas}, title = {The Method of Fundamental Solutions for Computing Interior Transmission Eigenvalues of Inhomogeneous Media}, series = {Integral Methods in Science and Engineering: Analytic Treatment and Numerical Approximations}, booktitle = {Integral Methods in Science and Engineering: Analytic Treatment and Numerical Approximations}, editor = {Constanda, Christian and Harris, Paul}, publisher = {Birkh{\"a}user}, address = {Cham}, isbn = {978-3-030-16077-7}, doi = {10.1007/978-3-030-16077-7_28}, pages = {353 -- 365}, year = {2019}, abstract = {The method of fundamental solutions is applied to the approximate computation of interior transmission eigenvalues for a special class of inhomogeneous media in two dimensions. We give a short approximation analysis accompanied with numerical results that clearly prove practical convenience of our alternative approach.}, language = {en} } @incollection{Kleefeld2020, author = {Kleefeld, Andreas}, title = {Numerical calculation of interior transmission eigenvalues with mixed boundary conditions}, series = {Computational and Analytic Methods in Science and Engineering}, booktitle = {Computational and Analytic Methods in Science and Engineering}, editor = {Constanda, Christian}, publisher = {Birkh{\"a}user}, address = {Cham}, isbn = {978-3-030-48185-8 (Hardcover)}, doi = {10.1007/978-3-030-48186-5_9}, pages = {173 -- 195}, year = {2020}, abstract = {Interior transmission eigenvalue problems for the Helmholtz equation play an important role in inverse wave scattering. Some distribution properties of those eigenvalues in the complex plane are reviewed. Further, a new scattering model for the interior transmission eigenvalue problem with mixed boundary conditions is described and an efficient algorithm for computing the interior transmission eigenvalues is proposed. Finally, extensive numerical results for a variety of two-dimensional scatterers are presented to show the validity of the proposed scheme.}, language = {en} } @incollection{NiendorfWinterFrauenrath2012, author = {Niendorf, Thoralf and Winter, Lukas and Frauenrath, Tobias}, title = {Electrocardiogram in an MRI environment: Clinical needs, practical considerations, safety implications, technical solutions and fFuture directions}, series = {Advances in Electrocardiograms - Methods and Analysis}, booktitle = {Advances in Electrocardiograms - Methods and Analysis}, editor = {Millis, Richard}, publisher = {IntechOpen}, address = {London}, isbn = {978-953-307-923-3 (print)}, doi = {10.5772/24340}, pages = {309 -- 324}, year = {2012}, language = {en} } @incollection{SchneiderWisselinkCzarneckietal.2024, author = {Schneider, Dominik and Wisselink, Frank and Czarnecki, Christian and N{\"o}lle, Nikolai}, title = {Benefits and framework conditions for information-driven business models concerning the Internet of Things}, series = {Digitalization in companies}, booktitle = {Digitalization in companies}, publisher = {Springer}, address = {Wiesbaden}, isbn = {978-3-658-39093-8 (Print)}, doi = {10.1007/978-3-658-39094-5_5}, pages = {59 -- 75}, year = {2024}, abstract = {In the context of the increasing digitalization, the Internet of Things (IoT) is seen as a technological driver through which completely new business models can emerge in the interaction of different players. Identified key players include traditional industrial companies, municipalities and telecommunications companies. The latter, by providing connectivity, ensure that small devices with tiny batteries can be connected almost anywhere and directly to the Internet. There are already many IoT use cases on the market that provide simplification for end users, such as Philips Hue Tap. In addition to business models based on connectivity, there is great potential for information-driven business models that can support or enhance existing business models. One example is the IoT use case Park and Joy, which uses sensors to connect parking spaces and inform drivers about available parking spaces in real time. Information-driven business models can be based on data generated in IoT use cases. For example, a telecommunications company can add value by deriving more decision-relevant information - called insights - from data that is used to increase decision agility. In addition, insights can be monetized. The monetization of insights can only be sustainable, if careful attention is taken and frameworks are considered. In this chapter, the concept of information-driven business models is explained and illustrated with the concrete use case Park and Joy. In addition, the benefits, risks and framework conditions are discussed.}, language = {en} } @incollection{Dachwald2017, author = {Dachwald, Bernd}, title = {Light propulsion systems for spacecraft}, series = {Optical nano and micro actuator technology}, booktitle = {Optical nano and micro actuator technology}, editor = {Knopf, George K. and Otani, Yukitoshi}, publisher = {CRC Press}, address = {Boca Raton}, isbn = {9781315217628 (eBook)}, pages = {577 -- 598}, year = {2017}, language = {en} } @incollection{FreyerKempt2023, author = {Freyer, Nils and Kempt, Hendrik}, title = {AI-DSS in healthcare and their power over health-insecure collectives}, series = {Justice in global health}, booktitle = {Justice in global health}, editor = {Bhakuni, Himani and Miotto, Lucas}, publisher = {Routledge}, address = {London}, isbn = {9781003399933}, doi = {10.4324/9781003399933-4}, pages = {38 -- 55}, year = {2023}, abstract = {AI-based systems are nearing ubiquity not only in everyday low-stakes activities but also in medical procedures. To protect patients and physicians alike, explainability requirements have been proposed for the operation of AI-based decision support systems (AI-DSS), which adds hurdles to the productive use of AI in clinical contexts. This raises two questions: Who decides these requirements? And how should access to AI-DSS be provided to communities that reject these standards (particularly when such communities are expert-scarce)? This chapter investigates a dilemma that emerges from the implementation of global AI governance. While rejecting global AI governance limits the ability to help communities in need, global AI governance risks undermining and subjecting health-insecure communities to the force of the neo-colonial world order. For this, this chapter first surveys the current landscape of AI governance and introduces the approach of relational egalitarianism as key to (global health) justice. To discuss the two horns of the referred dilemma, the core power imbalances faced by health-insecure collectives (HICs) are examined. The chapter argues that only strong demands of a dual strategy towards health-secure collectives can both remedy the immediate needs of HICs and enable them to become healthcare independent.}, language = {en} } @incollection{GrossHeckenRenz1999, author = {Groß, Rolf Fritz and Hecken, M. and Renz, Ulrich}, title = {Hot gas filtration with ceramic filter candles: experimental and numerical investigations on fluid flow during element cleaning}, series = {High temperature gas cleaning. Vol. 2}, booktitle = {High temperature gas cleaning. Vol. 2}, editor = {Dittler, A. and Hemmer, G. and Kasper, G.}, publisher = {KIT Institut f{\"u}r Mechanische Verfahrenstechnik und Mechanik}, address = {Karlsruhe}, isbn = {3-9805220-1-6}, pages = {862 -- 873}, year = {1999}, abstract = {Ceramic hot gas filters are widely used in combined cycles based on pressurised fluidised beds. They fulfil most of the demands with respect to cleaning efficiency and long time durability, but their operation regarding the consumption of pulse gas and energy still has to be optimised. Experimental investigations were carried out to measure the flow field, the pressure and the gas temperature inside the filter candle during pulse jet cleaning. These results are compared with the results of a numerical procedure based on a solution of the two - dimensional conservation equations for momentum and energy. The observed difficulties handling different flow regimes like highly turbulent flow as well as Darcy flow simultaneously are discussed.}, language = {en} } @incollection{EggertZaehlWolfetal.2023, author = {Eggert, Mathias and Z{\"a}hl, Philipp M. and Wolf, Martin R. and Haase, Martin}, title = {Applying leaderboards for quality improvement in software development projects}, series = {Software Engineering for Games in Serious Contexts}, booktitle = {Software Engineering for Games in Serious Contexts}, editor = {Cooper, Kendra M.L. and Bucchiarone, Antonio}, publisher = {Springer}, address = {Cham}, isbn = {978-3-031-33337-8 (Print)}, doi = {10.1007/978-3-031-33338-5_11}, pages = {243 -- 263}, year = {2023}, abstract = {Software development projects often fail because of insufficient code quality. It is now well documented that the task of testing software, for example, is perceived as uninteresting and rather boring, leading to poor software quality and major challenges to software development companies. One promising approach to increase the motivation for considering software quality is the use of gamification. Initial research works already investigated the effects of gamification on software developers and come to promising. Nevertheless, a lack of results from field experiments exists, which motivates the chapter at hand. By conducting a gamification experiment with five student software projects and by interviewing the project members, the chapter provides insights into the changing programming behavior of information systems students when confronted with a leaderboard. The results reveal a motivational effect as well as a reduction of code smells.}, language = {en} } @incollection{DachwaldUlamecKowalskietal.2023, author = {Dachwald, Bernd and Ulamec, Stephan and Kowalski, Julia and Boxberg, Marc S. and Baader, Fabian and Biele, Jens and K{\"o}mle, Norbert}, title = {Ice melting probes}, series = {Handbook of Space Resources}, booktitle = {Handbook of Space Resources}, editor = {Badescu, Viorel and Zacny, Kris and Bar-Cohen, Yoseph}, publisher = {Springer}, address = {Cham}, isbn = {978-3-030-97912-6 (Print)}, doi = {10.1007/978-3-030-97913-3_29}, pages = {955 -- 996}, year = {2023}, abstract = {The exploration of icy environments in the solar system, such as the poles of Mars and the icy moons (a.k.a. ocean worlds), is a key aspect for understanding their astrobiological potential as well as for extraterrestrial resource inspection. On these worlds, ice melting probes are considered to be well suited for the robotic clean execution of such missions. In this chapter, we describe ice melting probes and their applications, the physics of ice melting and how the melting behavior can be modeled and simulated numerically, the challenges for ice melting, and the required key technologies to deal with those challenges. We also give an overview of existing ice melting probes and report some results and lessons learned from laboratory and field tests.}, language = {en} } @incollection{GohTopcuMadabhushietal.2023, author = {Goh, Kheng Lim and Top{\c{c}}u, Murat and Madabhushi, Gopal S. P. and Staat, Manfred}, title = {Collagen fibril reinforcement in connective tissue extracellular matrices}, series = {Handbook of the extracellular matrix}, booktitle = {Handbook of the extracellular matrix}, editor = {Maia, Fatima Raquel Azevedo and Miguel Oliveira, J. and Reis, Rui L.}, publisher = {Springer Nature}, address = {Cham}, isbn = {978-3-030-92090-6 (Print)}, doi = {10.1007/978-3-030-92090-6_6-1}, pages = {1 -- 20}, year = {2023}, abstract = {The connective tissues such as tendons contain an extracellular matrix (ECM) comprising collagen fibrils scattered within the ground substance. These fibrils are instrumental in lending mechanical stability to tissues. Unfortunately, our understanding of how collagen fibrils reinforce the ECM remains limited, with no direct experimental evidence substantiating current theories. Earlier theoretical studies on collagen fibril reinforcement in the ECM have relied predominantly on the assumption of uniform cylindrical fibers, which is inadequate for modelling collagen fibrils, which possessed tapered ends. Recently, Top{\c{c}}u and colleagues published a paper in the International Journal of Solids and Structures, presenting a generalized shear-lag theory for the transfer of elastic stress between the matrix and fibers with tapered ends. This paper is a positive step towards comprehending the mechanics of the ECM and makes a valuable contribution to formulating a complete theory of collagen fibril reinforcement in the ECM.}, language = {en} } @incollection{BaierBraunerBrillowskietal.2023, author = {Baier, Ralph and Brauner, Philipp and Brillowski, Florian and Dammers, Hannah and Liehner, Luca and P{\"u}tz, Sebastian and Schneider, Sebastian and Schollemann, Alexander and Steuer-Dankert, Linda and Vervier, Luisa and Gries, Thomas and Leicht-Scholten, Carmen and Mertens, Alexander and Nagel, Saskia K. and Schuh, G{\"u}nther and Ziefle, Martina and Nitsch, Verena}, title = {Human-centered work design for the internet of production}, series = {Internet of production - fundamentals, applications and proceedings}, booktitle = {Internet of production - fundamentals, applications and proceedings}, editor = {Brecher, Christian and Schuh, G{\"u}nther and van der Alst, Wil and Jarke, Matthias and Piller, Frank T. and Padberg, Melanie}, publisher = {Springer}, address = {Cham}, isbn = {978-3-030-98062-7}, doi = {10.1007/978-3-030-98062-7_19-1}, pages = {1 -- 23}, year = {2023}, abstract = {Like all preceding transformations of the manufacturing industry, the large-scale usage of production data will reshape the role of humans within the sociotechnical production ecosystem. To ensure that this transformation creates work systems in which employees are empowered, productive, healthy, and motivated, the transformation must be guided by principles of and research on human-centered work design. Specifically, measures must be taken at all levels of work design, ranging from (1) the work tasks to (2) the working conditions to (3) the organizational level and (4) the supra-organizational level. We present selected research across all four levels that showcase the opportunities and requirements that surface when striving for human-centered work design for the Internet of Production (IoP). (1) On the work task level, we illustrate the user-centered design of human-robot collaboration (HRC) and process planning in the composite industry as well as user-centered design factors for cognitive assistance systems. (2) On the working conditions level, we present a newly developed framework for the classification of HRC workplaces. (3) Moving to the organizational level, we show how corporate data can be used to facilitate best practice sharing in production networks, and we discuss the implications of the IoP for new leadership models. Finally, (4) on the supra-organizational level, we examine overarching ethical dimensions, investigating, e.g., how the new work contexts affect our understanding of responsibility and normative values such as autonomy and privacy. Overall, these interdisciplinary research perspectives highlight the importance and necessary scope of considering the human factor in the IoP.}, language = {en} } @incollection{GkatzogiasVeljkovivPohorylesetal.2022, author = {Gkatzogias, Konstantinos and Veljkoviv, Ana and Pohoryles, Daniel A. and Tsionis, Georgios and Bournas, Dionysios A. and Crowley, Helen and Norl{\´e}n, Hedvig and Butenweg, Christoph and Gervasio, Helena and Manfredi, Vincenzo and Masi, Angelo and Zaharieva, Roumiana}, title = {Policy practice and regional impact assessment for building renovation}, series = {REEBUILD Integrated Techniques for the Seismic Strengthening \& Energy Efficiency of Existing Buildings}, booktitle = {REEBUILD Integrated Techniques for the Seismic Strengthening \& Energy Efficiency of Existing Buildings}, editor = {Gkatzogias, Konstantinos and Tsionis, Georgios}, publisher = {Publications Office of the European Union}, address = {Luxembourg}, isbn = {978-92-76-60454-9}, issn = {1831-9424}, doi = {10.2760/883122}, pages = {1 -- 68}, year = {2022}, abstract = {The work presented in this report provides scientific support to building renovation policies in the EU by promoting a holistic point of view on the topic. Integrated renovation can be seen as a nexus between European policies on disaster resilience, energy efficiency and circularity in the building sector. An overview of policy measures for the seismic and energy upgrading of buildings across EU Member States identified only a few available measures for combined upgrading. Regulatory framework, financial instruments and digital tools similar to those for energy renovation, together with awareness and training may promote integrated renovation. A framework for regional prioritisation of building renovation was put forward, considering seismic risk, energy efficiency, and socioeconomic vulnerability independently and in an integrated way. Results indicate that prioritisation of building renovation is a multidimensional problem. Depending on priorities, different integrated indicators should be used to inform policies and accomplish the highest relative or most spread impact across different sectors. The framework was further extended to assess the impact of renovation scenarios across the EU with a focus on priority regions. Integrated renovation can provide a risk-proofed, sustainable, and inclusive built environment, presenting an economic benefit in the order of magnitude of the highest benefit among the separate interventions. Furthermore, it presents the unique capability of reducing fatalities and energy consumption at the same time and, depending on the scenario, to a greater extent.}, language = {en} } @incollection{Czarnecki2018, author = {Czarnecki, Christian}, title = {Establishment of a central process governance organization combined with operational process improvements : Insights from a BPM Project at a leading telecommunications operator in the Middle East}, series = {Business process management cases : digital innovation and business transformation in practice}, booktitle = {Business process management cases : digital innovation and business transformation in practice}, editor = {vom Brocke, Jan and Mendling, Jan}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-58306-8}, doi = {10.1007/978-3-319-58307-5}, pages = {57 -- 76}, year = {2018}, abstract = {Because of customer churn, strong competition, and operational inefficiencies, the telecommunications operator ME Telco (fictitious name due to confidentiality) launched a strategic transformation program that included a Business Process Management (BPM) project. Major problems were silo-oriented process management and missing cross-functional transparency. Process improvements were not consistently planned and aligned with corporate targets. Measurable inefficiencies were observed on an operational level, e.g., high lead times and reassignment rates of the incident management process.}, language = {en} } @incollection{SchmitzDietzeCzarnecki2019, author = {Schmitz, Manfred and Dietze, Christian and Czarnecki, Christian}, title = {Enabling digital transformation through robotic process automation at Deutsche Telekom}, series = {Enabling digital transformation through robotic process automation at Deutsche Telekom}, booktitle = {Enabling digital transformation through robotic process automation at Deutsche Telekom}, editor = {Urbach, Nils and R{\"o}glinger, Maximilian}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-95272-7}, doi = {10.1007/978-3-319-95273-4_2}, pages = {15 -- 33}, year = {2019}, abstract = {Due to the high number of customer contacts, fault clearances, installations, and product provisioning per year, the automation level of operational processes has a significant impact on financial results, quality, and customer experience. Therefore, the telecommunications operator Deutsche Telekom (DT) has defined a digital strategy with the objectives of zero complexity and zero complaint, one touch, agility in service, and disruptive thinking. In this context, Robotic Process Automation (RPA) was identified as an enabling technology to formulate and realize DT's digital strategy through automation of rule-based, routine, and predictable tasks in combination with structured and stable data.}, language = {en} } @incollection{BensbergBuscherCzarnecki2019, author = {Bensberg, Frank and Buscher, Gandalf and Czarnecki, Christian}, title = {Digital transformation and IT topics in the consulting industry: a labor market perspective}, series = {Advances in consulting research : recent findings and practical cases}, booktitle = {Advances in consulting research : recent findings and practical cases}, editor = {Nissen, Volker}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-95998-6}, doi = {10.1007/978-3-319-95999-3_16}, pages = {341 -- 357}, year = {2019}, abstract = {Information technologies, such as big data analytics, cloud computing, cyber physical systems, robotic process automation, and the internet of things, provide a sustainable impetus for the structural development of business sectors as well as the digitalization of markets, enterprises, and processes. Within the consulting industry, the proliferation of these technologies opened up the new segment of digital transformation, which focuses on setting up, controlling, and implementing projects for enterprises from a broad range of sectors. These recent developments raise the question, which requirements evolve for IT consultants as important success factors of those digital transformation projects. Therefore, this empirical contribution provides indications regarding the qualifications and competences necessary for IT consultants in the era of digital transformation from a labor market perspective. On the one hand, this knowledge base is interesting for the academic education of consultants, since it supports a market-oriented design of adequate training measures. On the other hand, insights into the competence requirements for consultants are considered relevant for skill and talent management processes in consulting practice. Assuming that consulting companies pursue a strategic human resource management approach, labor market information may also be useful to discover strategic behavioral patterns.}, language = {en} } @incollection{SchneiderWisselinkNoelleetal.2020, author = {Schneider, Dominik and Wisselink, Frank and N{\"o}lle, Nikolai and Czarnecki, Christian}, title = {Influence of artificial intelligence on commercial interactions in the consumer market}, series = {Automatisierung und Personalisierung von Dienstleistungen : Methoden - Potenziale - Einsatzfelder}, booktitle = {Automatisierung und Personalisierung von Dienstleistungen : Methoden - Potenziale - Einsatzfelder}, editor = {Bruhn, Manfred and Hadwich, Karsten}, publisher = {Springer Gabler}, address = {Wiesbaden}, isbn = {978-3-658-30167-5 (Print)}, doi = {10.1007/978-3-658-30168-2_7}, pages = {183 -- 205}, year = {2020}, abstract = {Recently, novel AI-based services have emerged in the consumer market. AI-based services can affect the way consumers take commercial decisions. Research on the influence of AI on commercial interactions is in its infancy. In this chapter, a framework creating a first overview of the influence of AI on commercial interactions is introduced. This framework summarizes the findings of comparing numerous customer journeys of novel AI-based services with corresponding non-AI equivalents.}, language = {en} } @incollection{CroonCzarnecki2021, author = {Croon, Philipp and Czarnecki, Christian}, title = {Liability for loss or damages caused by RPA}, series = {Robotic process automation : Management, technology, applications}, booktitle = {Robotic process automation : Management, technology, applications}, editor = {Czarnecki, Christian and Fettke, Peter}, publisher = {De Gruyter}, address = {Oldenbourg}, isbn = {9783110676778}, doi = {10.1515/9783110676693-202}, pages = {135 -- 151}, year = {2021}, abstract = {Intelligent autonomous software robots replacing human activities and performing administrative processes are reality in today's corporate world. This includes, for example, decisions about invoice payments, identification of customers for a marketing campaign, and answering customer complaints. What happens if such a software robot causes a damage? Due to the complete absence of human activities, the question is not trivial. It could even happen that no one is liable for a damage towards a third party, which could create an uncalculatable legal risk for business partners. Furthermore, the implementation and operation of those software robots involves various stakeholders, which result in the unsolvable endeavor of identifying the originator of a damage. Overall it is advisable to all involved parties to carefully consider the legal situation. This chapter discusses the liability of software robots from an interdisciplinary perspective. Based on different technical scenarios the legal aspects of liability are discussed.}, language = {en} }