@article{Fabo2003,
  author    = {Fabo, Sabine},
  title     = {{\"U}ber Nahtgenossen und andere Verd{\"a}chtige : Parasitenmode},
  series = {Spex : das Magazin f{\"u}r Popkultur (2003)},
  journal   = {Spex : das Magazin f{\"u}r Popkultur (2003)},
  isbn      = {0178-6830},
  pages     = {64 -- 65},
  year      = {2003},
  language  = {de}
}
@article{Rexforth2004,
  author    = {Rexforth, Matthias},
  title     = {Zweckm{\"a}ßig - f{\"u}r Kantine, Seminar und Saal},
  series = {MD - International magazine of design (2004)},
  journal   = {MD - International magazine of design (2004)},
  isbn      = {0343-0642},
  pages     = {77},
  year      = {2004},
  language  = {de}
}
@article{Mohr2000,
  author    = {Mohr, Klaus},
  title     = {Wo kommen wir her, wo gehen wir hin und was machen wir in der Zwischenzeit?},
  series = {Boxhorn. 4 (2000), H. Boxenstop},
  journal   = {Boxhorn. 4 (2000), H. Boxenstop},
  pages     = {38 -- 39},
  year      = {2000},
  language  = {de}
}
@article{Schuermann1976,
  author    = {Sch{\"u}rmann, Wilhelm},
  title     = {Wilhelm Sch{\"u}rmann},
  series = {Kunstforum International},
  volume    = {1976},
  journal   = {Kunstforum International},
  number    = {18},
  publisher = {Kunstforum International},
  address   = {K{\"o}ln},
  pages     = {151 -- 156},
  year      = {1976},
  abstract  = {Geboren 1946, lebt und arbeitet in Aachen. Studium der Chemie an der Technischen Hochschule Aachen. Danach als freiberuflicher Photograph t{\"a}tig f{\"u}r verschiedene Tageszeitungen. Seit 1972 Lehrer f{\"u}r Photographie am Reiff Museum der TH-Aachen, Institut f{\"u}r Architektur. Seit 1973 Dozent f{\"u}r Photographie an der Volkshochschule Aachen. Ende 1973 Gr{\"u}ndung der Galerie Lichttropfen in Aachen. Organisator zahlreicher Ausstellungen historischer und zeitgen{\"o}ssischer Photographie im In- und Ausland.},
  language  = {de}
}
@article{Wrede2005,
  author    = {Wrede, Oliver},
  title     = {Wer nicht h{\"o}ren will muss sehen : ein Pl{\"a}doyer f{\"u}r eine entwurfsbezogene Bildwissenschaft},
  series = {Boxhorn. 12 (2005), H. Sehsturz},
  journal   = {Boxhorn. 12 (2005), H. Sehsturz},
  pages     = {24 -- 25},
  year      = {2005},
  language  = {de}
}
@article{Fabo2002,
  author    = {Fabo, Sabine},
  title     = {Welcome to the training: Actionist Respoke interaktiv by Michael Jonoschek und R{\"u}diger Schl{\"o}mer},
  series = {Bilder-Codes : Internationaler Medienkunstpreis 2002},
  journal   = {Bilder-Codes : Internationaler Medienkunstpreis 2002},
  editor    = {K{\"o}nches, Barbara},
  publisher = {ZKM},
  address   = {Karlsruhe},
  isbn      = {3-928201-28-X},
  pages     = {41 -- 48},
  year      = {2002},
  language  = {en}
}
@article{Kurz2018,
  author    = {Kurz, Melanie},
  title     = {Was heißt: Verantwortung im Design? Historische Positionen},
  series = {Boxhorn: das Magazin aus dem Fachbereich Gestaltung der FH Aachen},
  journal   = {Boxhorn: das Magazin aus dem Fachbereich Gestaltung der FH Aachen},
  number    = {34},
  address   = {Aachen},
  pages     = {26 -- 33},
  year      = {2018},
  language  = {de}
}
@article{Fabo1999,
  author    = {Fabo, Sabine},
  title     = {Vom imagin{\"a}ren zum digitalen Museum?},
  series = {Konfigurationen : zwischen Kunst und Medien},
  journal   = {Konfigurationen : zwischen Kunst und Medien},
  editor    = {Schade, Sigrid},
  publisher = {Fink},
  address   = {M{\"u}nchen},
  isbn      = {3-7705-3348-8},
  pages     = {413 -- 425},
  year      = {1999},
  language  = {de}
}
@article{Fabo2004,
  author    = {Fabo, Sabine},
  title     = {Vom Abbild zum Selbstbild : Voyeure, Netzspanner und Stoffk{\"u}nstler},
  series = {Spex : das Magazin f{\"u}r Popkultur},
  journal   = {Spex : das Magazin f{\"u}r Popkultur},
  number    = {10},
  isbn      = {0178-6830},
  pages     = {78 -- 79},
  year      = {2004},
  language  = {de}
}
@article{Schuermann1983,
  author    = {Sch{\"u}rmann, Wilhelm},
  title     = {v.l.n.r. - 17 Fotografien von Wilhelm Sch{\"u}rmann},
  series = {Kunstforum International (1983)},
  journal   = {Kunstforum International (1983)},
  pages     = {222},
  year      = {1983},
  language  = {de}
}
@article{Fabo2005,
  author    = {Fabo, Sabine},
  title     = {Sturz aus der Vogelperspektive},
  series = {Sehsturz (Boxhorn ; 12)},
  volume    = {2005},
  journal   = {Sehsturz (Boxhorn ; 12)},
  publisher = {FH Aachen, Fachbereich Gestaltung},
  address   = {Aachen},
  pages     = {12},
  year      = {2005},
  language  = {de}
}
@article{MatheisRoethWagner2005,
  author    = {Matheis, Anton and R{\"o}th, Thilo and Wagner, Manfred},
  title     = {Studentenprojekt "Capro" - eine virtuelle Sportwagenstudie "Vision 2015"},
  year      = {2005},
  abstract  = {Design- und Karosseriebaustudenten der FH Aachen entwickeln gemeinsam mit externen Fachleuten unter Einsatz virtueller Entwicklungswerkzeuge ein Konzept f{\"u}r einen Sportwagen},
  subject      = {Karosseriebau},
  language  = {de}
}
@article{Fabo2004,
  author    = {Fabo, Sabine},
  title     = {Sound Intermedia : ein Musikprojekt mit Mouse on Mars},
  series = {Boxenstop (Boxhorn ; 4)},
  volume    = {2004},
  journal   = {Boxenstop (Boxhorn ; 4)},
  publisher = {FH Aachen, Fachbereich Gestaltung},
  address   = {Aachen},
  pages     = {18 -- 19},
  year      = {2004},
  language  = {de}
}
@article{Fabo2010,
  author    = {Fabo, Sabine},
  title     = {Sisyphus wird Steiff},
  series = {Pr{\"a}dikat spießig (Boxhorn ; 21)},
  volume    = {2010},
  journal   = {Pr{\"a}dikat spießig (Boxhorn ; 21)},
  editor    = {Mohr, Klaus},
  publisher = {FH Aachen, Fachbereich Gestaltung},
  address   = {Aachen},
  issn      = {1864-2535},
  pages     = {58 -- 61},
  year      = {2010},
  abstract  = {Eine Reise durch die fremde Welt eines Kaufhaus-Schaufensters. Pl{\"u}schtiere mit eingebauter Bewegungstechnik - knuffig oder nur eine Ausformulierung des Ernst des Lebens?},
  language  = {de}
}
@article{HueningHillgaertnerReke2019,
  author    = {H{\"u}ning, Felix and Hillg{\"a}rtner, Michael and Reke, Michael},
  title     = {Rolling Labs - Teaching Vehicle Electronics from the Beginning},
  series = {International Journal of Engineering Pedagogy (iJEP)},
  volume    = {9},
  journal   = {International Journal of Engineering Pedagogy (iJEP)},
  number    = {1},
  issn      = {2192-4880},
  doi       = {10.3991/ijep.v9i1.9241},
  pages     = {34 -- 49},
  year      = {2019},
  language  = {en}
}
@article{Fabo1992,
  author    = {Fabo, Sabine},
  title     = {Roaratorio : John Cage},
  series = {Diagonal : Zeitschrift der Universit{\"a}t Siegen},
  volume    = {4(1992)},
  journal   = {Diagonal : Zeitschrift der Universit{\"a}t Siegen},
  number    = {Heft "Experimente"},
  address   = {Siegen},
  isbn      = {0938-7161},
  pages     = {201 -- 210},
  year      = {1992},
  language  = {de}
}
@article{Gaiser2013,
  author    = {Gaiser, Lorenz},
  title     = {Rapidshare Kinocharts},
  series = {Idiopendent Lyfestile (Boxhorn ; 27)},
  journal   = {Idiopendent Lyfestile (Boxhorn ; 27)},
  editor    = {Mohr, Klaus},
  publisher = {FH},
  address   = {Aachen},
  issn      = {1864-2535},
  pages     = {150 -- 153},
  year      = {2013},
  language  = {de}
}
@article{Fabo2013,
  author    = {Fabo, Sabine},
  title     = {Pepr{\"a}sentatives D{\"o}sen},
  series = {Idiopendent Lyfestile (Boxhorn ; 27)},
  journal   = {Idiopendent Lyfestile (Boxhorn ; 27)},
  editor    = {Mohr, Klaus},
  publisher = {FH},
  address   = {Aachen},
  issn      = {1864-2535},
  pages     = {134 -- 139},
  year      = {2013},
  language  = {de}
}
@article{Fabo2007,
  author    = {Fabo, Sabine},
  title     = {Parasit{\"a}re Strategien : Einf{\"u}hrung},
  series = {Kunstforum International},
  volume    = {2007},
  journal   = {Kunstforum International},
  number    = {185},
  isbn      = {0177-3674},
  pages     = {46 -- 59},
  year      = {2007},
  language  = {de}
}
@article{Fabo2007,
  author    = {Fabo, Sabine},
  title     = {Parasit{\"a}re Strategien : die Kunst der (un)freundlichen {\"U}bernahme},
  series = {Kunstforum International},
  volume    = {2007},
  journal   = {Kunstforum International},
  number    = {185},
  isbn      = {0177-3674},
  pages     = {138 -- 163},
  year      = {2007},
  language  = {de}
}
@article{Fabo1998,
  author    = {Fabo, Sabine},
  title     = {Parallelprozess Literatur : Joseph Beuys' Zeichnungen zum Ulysses},
  series = {Kunstforum international},
  volume    = {1998},
  journal   = {Kunstforum international},
  number    = {140},
  isbn      = {0177-3674},
  pages     = {84 -- 95},
  year      = {1998},
  language  = {de}
}
@article{Helmig2010,
  author    = {Helmig, Ilka},
  title     = {Nitty - fontnames illustrated},
  series = {Slanted},
  journal   = {Slanted},
  number    = {11},
  publisher = {Slanted Publishers},
  address   = {Karlsruhe},
  issn      = {1867-6510},
  pages     = {68 -- 69},
  year      = {2010},
  language  = {en}
}
@article{Fabo2008,
  author    = {Fabo, Sabine},
  title     = {Neue Arten - im Biokosmos des Wahrscheinlichen},
  series = {Neue Arten},
  journal   = {Neue Arten},
  editor    = {Prohaska, Steffi},
  pages     = {4 -- 7},
  year      = {2008},
  abstract  = {Vorwort zu einer Fotoserie, die im Rahmen einer Diplomarbeit (Studierende: Steffi Prohaska, Betreuer: Prof. Wilhelm Sch{\"u}rmann, SS 2008) entstand.},
  subject      = {Photographie},
  language  = {de}
}
@article{Fabo1997,
  author    = {Fabo, Sabine},
  title     = {Museen und neue Medien},
  series = {Zwischen Malkurs und interaktivem Computerprogramm : Vortr{\"a}ge des Internationalen Colloquiums zur Vermittlungsarbeit an Kunstmuseen, 2.-5. Mai 1996 in K{\"o}ln},
  journal   = {Zwischen Malkurs und interaktivem Computerprogramm : Vortr{\"a}ge des Internationalen Colloquiums zur Vermittlungsarbeit an Kunstmuseen, 2.-5. Mai 1996 in K{\"o}ln},
  editor    = {Noelke, Peter},
  publisher = {Stadt K{\"o}ln},
  address   = {K{\"o}ln},
  pages     = {163 -- 166},
  year      = {1997},
  language  = {de}
}
@article{Fabo2007,
  author    = {Fabo, Sabine},
  title     = {Mouse on Mars : Wir suchen den Sound, den es noch nicht gibt},
  series = {Kunstforum international},
  volume    = {2007},
  journal   = {Kunstforum international},
  number    = {185},
  issn      = {0177-3674},
  pages     = {220},
  year      = {2007},
  language  = {de}
}
@article{Wrede1996,
  author    = {Wrede, Oliver},
  title     = {Mnemotechnik in graphischen Benutzeroberfl{\"a}chen},
  series = {Form <Basel> / Form-Diskurs : Zeitschrift f{\"u}r Design und Theorie. 1 (1996), H. 2},
  journal   = {Form <Basel> / Form-Diskurs : Zeitschrift f{\"u}r Design und Theorie. 1 (1996), H. 2},
  year      = {1996},
  language  = {en}
}
@article{VerbanellaFabo2012,
  author    = {Verbanella, Stresa and Fabo, Sabine},
  title     = {Mit Pinsel und Farbe hacken : Interview mit Sabine Fabo},
  series = {Remotewords.net},
  journal   = {Remotewords.net},
  year      = {2012},
  abstract  = {Remotewords makes its mark on the picturesque "Bar Verbanella", located in Stresa near Isola Bella on Lago Maggiore. The words CUM GRANO SALIS (with a grain of salt) by Sabine Fabo, art theorist on media contexts, were applied to its roof in collaboration with the German-Italian art organization "Lo spirito del Lago".},
  language  = {de}
}
@article{Fabo1995,
  author    = {Fabo, Sabine},
  title     = {Metamorphose und Morphing},
  series = {Diagonal : Zeitschrift der Universit{\"a}t Siegen},
  volume    = {11 (1995)},
  journal   = {Diagonal : Zeitschrift der Universit{\"a}t Siegen},
  number    = {Heft "Metamorphosen"},
  isbn      = {0938-7161},
  pages     = {201 -- 213},
  year      = {1995},
  language  = {de}
}
@article{Mohr2004,
  author    = {Mohr, Klaus},
  title     = {Mein Gott bist du gut},
  series = {Boxhorn. 11 (2004), H. Inflation},
  journal   = {Boxhorn. 11 (2004), H. Inflation},
  pages     = {24 -- 25},
  year      = {2004},
  language  = {de}
}
@article{Fabo2007,
  author    = {Fabo, Sabine},
  title     = {Marti Guix{\´e} : Parasitisierung durch das Objekt als Fata Morgana der Funktion},
  series = {Kunstforum international},
  volume    = {2007},
  journal   = {Kunstforum international},
  number    = {185},
  isbn      = {0177-3674},
  pages     = {164},
  year      = {2007},
  language  = {de}
}
@article{Fabo2002,
  author    = {Fabo, Sabine},
  title     = {Learning from Brachelen},
  series = {Freistil (Boxhorn ; 8)},
  journal   = {Freistil (Boxhorn ; 8)},
  publisher = {FH Aachen, Fachbereich Gestaltung},
  address   = {Aachen},
  pages     = {2,1 -- 2,31},
  year      = {2002},
  language  = {en}
}
@article{Fabo1999,
  author    = {Fabo, Sabine},
  title     = {Kunst und Design - Jenseits von Eden},
  series = {G{\"a}nsehaut (Boxhorn ; 3)},
  volume    = {1999},
  journal   = {G{\"a}nsehaut (Boxhorn ; 3)},
  publisher = {FH Aachen, Fachbereich Gestaltung},
  address   = {Aachen},
  pages     = {32 -- 35},
  year      = {1999},
  language  = {de}
}
@article{Fabo1997,
  author    = {Fabo, Sabine},
  title     = {Konzepte des Gesamtkunstwerks in den neuen Medien},
  series = {Lab : Jahrbuch ... f{\"u}r K{\"u}nste und Apparate},
  volume    = {3.1996/97},
  journal   = {Lab : Jahrbuch ... f{\"u}r K{\"u}nste und Apparate},
  isbn      = {0947-0417},
  pages     = {76 -- 87},
  year      = {1997},
  language  = {de}
}
@article{Fabo1991,
  author    = {Fabo, Sabine},
  title     = {Joseph Beuys und das Kapital : zur Erweiterung eines Begriffs},
  series = {Diagonal : Zeitschrift der Universit{\"a}t Siegen},
  volume    = {2 (1991)},
  journal   = {Diagonal : Zeitschrift der Universit{\"a}t Siegen},
  number    = {Heft "Geld"},
  isbn      = {0938-7161},
  pages     = {145 -- 152},
  year      = {1991},
  language  = {de}
}
@article{Fabo1997,
  author    = {Fabo, Sabine},
  title     = {Irit Batsry - Neither there nor here : Bild-Differenzen},
  series = {Lab : Jahrbuch ... f{\"u}r K{\"u}nste und Apparate},
  volume    = {3.1996/97},
  journal   = {Lab : Jahrbuch ... f{\"u}r K{\"u}nste und Apparate},
  issn      = {0947-0417},
  pages     = {149 -- 161},
  year      = {1997},
  language  = {de}
}
@article{Kurz2019,
  author    = {Kurz, Melanie},
  title     = {Images of Sweden in Germany: from Sundborn and Bullerby to Ikea},
  series = {nomad: the magazine for new design culture, business affairs and contemporary lifestyle},
  journal   = {nomad: the magazine for new design culture, business affairs and contemporary lifestyle},
  number    = {8},
  isbn      = {2513-0714},
  pages     = {136 -- 147},
  year      = {2019},
  language  = {en}
}
@article{Fabo2011,
  author    = {Fabo, Sabine},
  title     = {Im Reich der Sinne},
  series = {Die Dreiundzwanzigste (Boxhorn ; 23)},
  journal   = {Die Dreiundzwanzigste (Boxhorn ; 23)},
  editor    = {Mohr, Klaus},
  publisher = {Fachhochschule},
  address   = {Aachen},
  issn      = {1864-2535},
  pages     = {42 -- 44},
  year      = {2011},
  abstract  = {Nach einer halben Stunde Vorf{\"u}hrzeit im H{\"o}rsaal h{\"o}rt man das Zuschlagen der T{\"u}r, die ersten genervten Zuschauer fliehen. In den n{\"a}chsten 30 Minuten werden ihnen noch viele folgen, bis letztlich wenige Interessierte bis zum Abspann des Films bleiben.},
  subject      = {Pornographie},
  language  = {de}
}
@article{Fabo1997,
  author    = {Fabo, Sabine},
  title     = {Focus Artaud : Textcollage},
  series = {Lab : Jahrbuch ... f{\"u}r K{\"u}nste und Apparate},
  volume    = {3.1996/97},
  journal   = {Lab : Jahrbuch ... f{\"u}r K{\"u}nste und Apparate},
  issn      = {0947-0417},
  pages     = {235 -- 240},
  year      = {1997},
  language  = {de}
}
@article{Gasteier2004,
  author    = {Gasteier, Klaus},
  title     = {Fiat money : Design und das liebe Geld},
  series = {Boxhorn. 11 (2004), H. Inflation},
  journal   = {Boxhorn. 11 (2004), H. Inflation},
  pages     = {28 -- 33},
  year      = {2004},
  language  = {de}
}
@article{Damrau2000,
  author    = {Damrau, Karin},
  title     = {Fantastic Spatial Combinations in Film},
  series = {Architectural design : AD. 70 (2000), H. 1},
  journal   = {Architectural design : AD. 70 (2000), H. 1},
  isbn      = {0003-8504},
  pages     = {58 -- 61},
  year      = {2000},
  language  = {en}
}
@article{Fabo1998,
  author    = {Fabo, Sabine},
  title     = {Exhibition review: Documenta X and its media concept},
  series = {Leonardo},
  volume    = {31},
  journal   = {Leonardo},
  number    = {4},
  isbn      = {0024-094x},
  pages     = {330},
  year      = {1998},
  language  = {en}
}
@article{Fabo1998,
  author    = {Fabo, Sabine},
  title     = {Ephemeriden : Mode, Kunst, Medien ; Strategien des Fl{\"u}chtigen},
  series = {Kunstforum international},
  volume    = {1998},
  journal   = {Kunstforum international},
  number    = {141},
  isbn      = {0177-3674},
  pages     = {162 -- 171},
  year      = {1998},
  language  = {de}
}
@article{Fabo1991,
  author    = {Fabo, Sabine},
  title     = {Entgrenzung und Vereinnahmung : zum Verh{\"a}ltnis von Kunst und Kunstbetrieb in den 80er Jahren},
  series = {Aufbruch in die Neunziger : Ideen, Entwicklungen, Perspektiven der achtziger Jahre / Christian W. Thomsen (Hrsg.)},
  journal   = {Aufbruch in die Neunziger : Ideen, Entwicklungen, Perspektiven der achtziger Jahre / Christian W. Thomsen (Hrsg.)},
  publisher = {DuMont},
  address   = {K{\"o}ln},
  isbn      = {3-7701-2512-6},
  pages     = {303 -- 333},
  year      = {1991},
  language  = {de}
}
@article{ReichertDeLucchi2001,
  author    = {Reichert, Gerhard and De Lucchi, Michele},
  title     = {Diffuse Reflexe / Des. Michele De Lucchi, Gerhard Reichert},
  series = {MD - Internatioal magazine of design (2001)},
  journal   = {MD - Internatioal magazine of design (2001)},
  isbn      = {0343-0642},
  pages     = {26 -- 27},
  year      = {2001},
  language  = {en}
}
@article{Kurz2006,
  author    = {Kurz, Melanie},
  title     = {Der Modell-Roller},
  series = {Form : the making of design},
  volume    = {2006},
  journal   = {Form : the making of design},
  number    = {209},
  isbn      = {0015-7678},
  pages     = {64 -- 72},
  year      = {2006},
  language  = {de}
}
@article{Mohr2013,
  author    = {Mohr, Klaus},
  title     = {DEBEDE DE HAKAPE},
  series = {Idiopendent Lyfestile (Boxhorn ; 27)},
  journal   = {Idiopendent Lyfestile (Boxhorn ; 27)},
  publisher = {Fachhochschule Aachen},
  address   = {Aachen},
  issn      = {1864-2535},
  pages     = {40 -- 45},
  year      = {2013},
  language  = {de}
}
@article{Fabo2022,
  author    = {Fabo, Sabine},
  title     = {Das Parasit{\"a}re in der Pandemie},
  series = {Parasite Art},
  journal   = {Parasite Art},
  number    = {Issue 2},
  editor    = {Wirth, Jacob},
  publisher = {Parasite Art},
  pages     = {8 -- 11},
  year      = {2022},
  language  = {de}
}
@article{Fabo2003,
  author    = {Fabo, Sabine},
  title     = {Das Museum lebt? Der Diskurs der Vernetzung im virtuellen Kunstraum},
  series = {Zeitenblicke},
  volume    = {2(2003)},
  journal   = {Zeitenblicke},
  number    = {1},
  year      = {2003},
  abstract  = {Kunstwerke sowie ihre Pr{\"a}sentation und Vermittlung werden zunehmend von digitalen Technologien unterst{\"u}tzt. Virtuelle Ausstellungen, Internet-Projekte und komplexe Datenarchive stellen das Kunstwerk in einen medialen Kontext, der weit {\"u}ber das Moment einer technischen Reproduzierbarkeit hinausgeht. Das allgegenw{\"a}rtige Konzept der Vernetzung dynamisiert Kunst, ihre Rezipienten und Ausstellungsorte. Die Beziehungen zwischen diesen Feldern werden mit Hilfe physiologischer Metaphern definiert und visualisiert. Fr{\"u}here Speicher und Archive geraten in einen prozessualen Sog, in dem alles fluktuiert, sich kurzweilig verkn{\"u}pft, aufl{\"o}st und in permanente Dialoge mit seiner Umgebung tritt - das virtuelle Museum ger{\"a}t in aktuellen Standortbestimmungen in die definitorische N{\"a}he des K{\"u}nstlichen Lebens.},
  subject      = {Elektronische Kunst},
  language  = {de}
}
@article{Mohr2005,
  author    = {Mohr, Klaus},
  title     = {Das Bild im Kopf},
  series = {Boxhorn. 12 (2005), H. Sehsturz},
  journal   = {Boxhorn. 12 (2005), H. Sehsturz},
  pages     = {8 -- 9},
  year      = {2005},
  language  = {de}
}
@article{Wrede2016,
  author    = {Wrede, Oliver},
  title     = {Continuity in travel information},
  series = {Information Design Journal},
  volume    = {22},
  journal   = {Information Design Journal},
  number    = {2},
  publisher = {John Benjamins},
  address   = {Amsterdam},
  issn      = {0142-5471},
  doi       = {10.1075/idj.22.2.09wre},
  pages     = {172 -- 178},
  year      = {2016},
  abstract  = {This article discusses the contrast between the information transportation companies provide to travellers and that of their brand messaging. Companies' brand messaging often portrays the service they provide as pleasant, stress free and perfect. Customers and users of the service, on the other hand, often describe their experience of the service as a negative one. This article suggests that the brand value would be greater if transportation companies paid more attention to the users' experience when designing their information systems, particularly in worst case scenarios.},
  language  = {en}
}