@inproceedings{AlhaskirTschescheLinkeetal.2023, author = {Alhaskir, Mohamed and Tschesche, Matteo and Linke, Florian and Schriewer, Elisabeth and Weber, Yvonne and Wolking, Stefan and R{\"o}hrig, Rainer and Koch, Henner and Kutafina, Ekaterina}, title = {ECG matching: an approach to synchronize ECG datasets for data quality comparisons}, series = {Proceedings of the 68th Annual Meeting of the German Association of Medical Informatics, Biometry, and Epidemiology e.V. (gmds) 2023}, volume = {307}, booktitle = {Proceedings of the 68th Annual Meeting of the German Association of Medical Informatics, Biometry, and Epidemiology e.V. (gmds) 2023}, editor = {R{\"o}hrig, Rainer and Grabe, Niels and Haag, Martin and H{\"u}bner, Ursula and Sax, Ulrich and Schmidt, Carsten Oliver and Sedlmayr, Martin and Zapf, Antonia}, publisher = {IOS Press}, isbn = {978-1-64368-428-4 (Print)}, doi = {10.3233/SHTI230718}, pages = {225 -- 232}, year = {2023}, abstract = {Clinical assessment of newly developed sensors is important for ensuring their validity. Comparing recordings of emerging electrocardiography (ECG) systems to a reference ECG system requires accurate synchronization of data from both devices. Current methods can be inefficient and prone to errors. To address this issue, three algorithms are presented to synchronize two ECG time series from different recording systems: Binned R-peak Correlation, R-R Interval Correlation, and Average R-peak Distance. These algorithms reduce ECG data to their cyclic features, mitigating inefficiencies and minimizing discrepancies between different recording systems. We evaluate the performance of these algorithms using high-quality data and then assess their robustness after manipulating the R-peaks. Our results show that R-R Interval Correlation was the most efficient, whereas the Average R-peak Distance and Binned R-peak Correlation were more robust against noisy data.}, language = {en} } @inproceedings{NeugebauerBrutschyMeyeretal.2014, author = {Neugebauer, Georg and Brutschy, Lucas and Meyer, Ulrike and Wetzel, Susanne}, title = {Privacy-preserving multi-party reconciliation secure in the malicious model}, series = {DPM 2013, SETOP 2013: Data Privacy Management and Autonomous Spontaneous Security}, booktitle = {DPM 2013, SETOP 2013: Data Privacy Management and Autonomous Spontaneous Security}, editor = {Garcia-Alfaro, Joaquin and Lioudakis, Georgios and Cuppens-Boulahia, Nora and Foley, Simon and Fitzgerald, William M.}, publisher = {Springer}, address = {Berlin}, isbn = {978-3-642-54567-2 (Print)}, doi = {10.1007/978-3-642-54568-9_12}, pages = {178 -- 193}, year = {2014}, abstract = {The problem of fair and privacy-preserving ordered set reconciliation arises in a variety of applications like auctions, e-voting, and appointment reconciliation. While several multi-party protocols have been proposed that solve this problem in the semi-honest model, there are no multi-party protocols that are secure in the malicious model so far. In this paper, we close this gap. Our newly proposed protocols are shown to be secure in the malicious model based on a variety of novel non-interactive zero-knowledge-proofs. We describe the implementation of our protocols and evaluate their performance in comparison to protocols solving the problem in the semi-honest case.}, language = {en} } @inproceedings{ViehmannLimpertHofmannetal.2023, author = {Viehmann, Tarik and Limpert, Nicolas and Hofmann, Till and Henning, Mike and Ferrein, Alexander and Lakemeyer, Gerhard}, title = {Winning the RoboCup logistics league with visual servoing and centralized goal reasoning}, series = {RoboCup 2022: Robot World Cup XXV}, booktitle = {RoboCup 2022: Robot World Cup XXV}, editor = {Eguchi, Amy and Lau, Nuno and Paetzel-Pr{\"u}smann, Maike and Wanichanon, Thanapat}, publisher = {Springer}, address = {Cham}, isbn = {978-3-031-28468-7 (Print)}, doi = {https://doi.org/10.1007/978-3-031-28469-4_25}, pages = {300 -- 312}, year = {2023}, abstract = {The RoboCup Logistics League (RCLL) is a robotics competition in a production logistics scenario in the context of a Smart Factory. In the competition, a team of three robots needs to assemble products to fulfill various orders that are requested online during the game. This year, the Carologistics team was able to win the competition with a new approach to multi-agent coordination as well as significant changes to the robot's perception unit and a pragmatic network setup using the cellular network instead of WiFi. In this paper, we describe the major components of our approach with a focus on the changes compared to the last physical competition in 2019.}, language = {en} } @inproceedings{ZaehlTheisWolfetal.2023, author = {Z{\"a}hl, Philipp M. and Theis, Sabine and Wolf, Martin R. and K{\"o}hler, Klemens}, title = {Teamwork in software development and what personality has to do with it - an overview}, series = {Virtual, Augmented and Mixed Reality}, booktitle = {Virtual, Augmented and Mixed Reality}, editor = {Chen, Jessie Y. C. and Fragomeni, Gino}, publisher = {Springer}, address = {Cham}, isbn = {978-3-031-35633-9 (Print)}, doi = {10.1007/978-3-031-35634-6_10}, pages = {130 -- 153}, year = {2023}, abstract = {Due to the increasing complexity of software projects, software development is becoming more and more dependent on teams. The quality of this teamwork can vary depending on the team composition, as teams are always a combination of different skills and personality types. This paper aims to answer the question of how to describe a software development team and what influence the personality of the team members has on the team dynamics. For this purpose, a systematic literature review (n=48) and a literature search with the AI research assistant Elicit (n=20) were conducted. Result: A person's personality significantly shapes his or her thinking and actions, which in turn influences his or her behavior in software development teams. It has been shown that team performance and satisfaction can be strongly influenced by personality. The quality of communication and the likelihood of conflict can also be attributed to personality.}, language = {en} } @inproceedings{ArndtConzenElsenetal.2023, author = {Arndt, Tobias and Conzen, Max and Elsen, Ingo and Ferrein, Alexander and Galla, Oskar and K{\"o}se, Hakan and Schiffer, Stefan and Tschesche, Matteo}, title = {Anomaly detection in the metal-textile industry for the reduction of the cognitive load of quality control workers}, series = {PETRA '23: Proceedings of the 16th International Conference on PErvasive Technologies Related to Assistive Environments}, booktitle = {PETRA '23: Proceedings of the 16th International Conference on PErvasive Technologies Related to Assistive Environments}, publisher = {ACM}, isbn = {9798400700699}, doi = {10.1145/3594806.3596558}, pages = {535 -- 542}, year = {2023}, abstract = {This paper presents an approach for reducing the cognitive load for humans working in quality control (QC) for production processes that adhere to the 6σ -methodology. While 100\% QC requires every part to be inspected, this task can be reduced when a human-in-the-loop QC process gets supported by an anomaly detection system that only presents those parts for manual inspection that have a significant likelihood of being defective. This approach shows good results when applied to image-based QC for metal textile products.}, language = {en} } @inproceedings{NethSchubaBrodkorbetal.2023, author = {Neth, Jannik and Schuba, Marko and Brodkorb, Karsten and Neugebauer, Georg and H{\"o}ner, Tim and Hack, Sacha}, title = {Digital forensics triage app for android}, series = {ARES '23: Proceedings of the 18th International Conference on Availability, Reliability and Security}, booktitle = {ARES '23: Proceedings of the 18th International Conference on Availability, Reliability and Security}, publisher = {ACM}, isbn = {9798400707728}, doi = {10.1145/3600160.3605017}, pages = {6 Seiten}, year = {2023}, abstract = {Digital forensics of smartphones is of utmost importance in many criminal cases. As modern smartphones store chats, photos, videos etc. that can be relevant for investigations and as they can have storage capacities of hundreds of gigabytes, they are a primary target for forensic investigators. However, it is exactly this large amount of data that is causing problems: extracting and examining the data from multiple phones seized in the context of a case is taking more and more time. This bears the risk of wasting a lot of time with irrelevant phones while there is not enough time left to analyze a phone which is worth examination. Forensic triage can help in this case: Such a triage is a preselection step based on a subset of data and is performed before fully extracting all the data from the smartphone. Triage can accelerate subsequent investigations and is especially useful in cases where time is essential. The aim of this paper is to determine which and how much data from an Android smartphone can be made directly accessible to the forensic investigator - without tedious investigations. For this purpose, an app has been developed that can be used with extremely limited storage of data in the handset and which outputs the extracted data immediately to the forensic workstation in a human- and machine-readable format.}, language = {en} } @inproceedings{KueppersSchubaNeugebaueretal.2023, author = {K{\"u}ppers, Malte and Schuba, Marko and Neugebauer, Georg and H{\"o}ner, Tim and Hack, Sacha}, title = {Security analysis of the KNX smart building protocol}, series = {ARES '23: Proceedings of the 18th International Conference on Availability, Reliability and Security}, booktitle = {ARES '23: Proceedings of the 18th International Conference on Availability, Reliability and Security}, publisher = {ACM}, doi = {10.1145/3600160.3605167}, pages = {1 -- 7}, year = {2023}, abstract = {KNX is a protocol for smart building automation, e.g., for automated heating, air conditioning, or lighting. This paper analyses and evaluates state-of-the-art KNX devices from manufacturers Merten, Gira and Siemens with respect to security. On the one hand, it is investigated if publicly known vulnerabilities like insecure storage of passwords in software, unencrypted communication, or denialof-service attacks, can be reproduced in new devices. On the other hand, the security is analyzed in general, leading to the discovery of a previously unknown and high risk vulnerability related to so-called BCU (authentication) keys.}, language = {en} } @inproceedings{GaldiHartungDugelay2017, author = {Galdi, Chiara and Hartung, Frank and Dugelay, Jean-Luc}, title = {Videos versus still images: Asymmetric sensor pattern noise comparison on mobile phones}, series = {Electronic Imaging}, booktitle = {Electronic Imaging}, publisher = {Society for Imaging Science and Technology}, address = {Springfield, Virginia}, issn = {2470-1173}, doi = {10.2352/ISSN.2470-1173.2017.7.MWSF-331}, pages = {100 -- 103}, year = {2017}, abstract = {Nowadays, the most employed devices for recoding videos or capturing images are undoubtedly the smartphones. Our work investigates the application of source camera identification on mobile phones. We present a dataset entirely collected by mobile phones. The dataset contains both still images and videos collected by 67 different smartphones. Part of the images consists in photos of uniform backgrounds, especially collected for the computation of the RSPN. Identifying the source camera given a video is particularly challenging due to the strong video compression. The experiments reported in this paper, show the large variation in performance when testing an highly accurate technique on still images and videos.}, language = {en} } @article{CollPeralesSchulteTiggesRondinoneetal.2022, author = {Coll-Perales, Baldomero and Schulte-Tigges, Joschua and Rondinone, Michele and Gozalvez, Javier and Reke, Michael and Matheis, Dominik and Walter, Thomas}, title = {Prototyping and evaluation of infrastructure-assisted transition of control for cooperative automated vehicles}, series = {IEEE Transactions on Intelligent Transportation Systems}, volume = {23}, journal = {IEEE Transactions on Intelligent Transportation Systems}, number = {7}, publisher = {IEEE}, issn = {1524-9050 (Print)}, doi = {10.1109/TITS.2021.3061085}, pages = {6720 -- 6736}, year = {2022}, abstract = {Automated driving is now possible in diverse road and traffic conditions. However, there are still situations that automated vehicles cannot handle safely and efficiently. In this case, a Transition of Control (ToC) is necessary so that the driver takes control of the driving. Executing a ToC requires the driver to get full situation awareness of the driving environment. If the driver fails to get back the control in a limited time, a Minimum Risk Maneuver (MRM) is executed to bring the vehicle into a safe state (e.g., decelerating to full stop). The execution of ToCs requires some time and can cause traffic disruption and safety risks that increase if several vehicles execute ToCs/MRMs at similar times and in the same area. This study proposes to use novel C-ITS traffic management measures where the infrastructure exploits V2X communications to assist Connected and Automated Vehicles (CAVs) in the execution of ToCs. The infrastructure can suggest a spatial distribution of ToCs, and inform vehicles of the locations where they could execute a safe stop in case of MRM. This paper reports the first field operational tests that validate the feasibility and quantify the benefits of the proposed infrastructure-assisted ToC and MRM management. The paper also presents the CAV and roadside infrastructure prototypes implemented and used in the trials. The conducted field trials demonstrate that infrastructure-assisted traffic management solutions can reduce safety risks and traffic disruptions.}, language = {en} } @inproceedings{SchulteTiggesMatheisRekeetal.2023, author = {Schulte-Tigges, Joschua and Matheis, Dominik and Reke, Michael and Walter, Thomas and Kaszner, Daniel}, title = {Demonstrating a V2X enabled system for transition of control and minimum risk manoeuvre when leaving the operational design domain}, series = {HCII 2023: HCI in Mobility, Transport, and Automotive Systems}, booktitle = {HCII 2023: HCI in Mobility, Transport, and Automotive Systems}, editor = {Kr{\"o}mker, Heidi}, publisher = {Springer}, address = {Cham}, isbn = {978-3-031-35677-3 (Print)}, doi = {10.1007/978-3-031-35678-0_12}, pages = {200 -- 210}, year = {2023}, abstract = {Modern implementations of driver assistance systems are evolving from a pure driver assistance to a independently acting automation system. Still these systems are not covering the full vehicle usage range, also called operational design domain, which require the human driver as fall-back mechanism. Transition of control and potential minimum risk manoeuvres are currently research topics and will bridge the gap until full autonomous vehicles are available. The authors showed in a demonstration that the transition of control mechanisms can be further improved by usage of communication technology. Receiving the incident type and position information by usage of standardised vehicle to everything (V2X) messages can improve the driver safety and comfort level. The connected and automated vehicle's software framework can take this information to plan areas where the driver should take back control by initiating a transition of control which can be followed by a minimum risk manoeuvre in case of an unresponsive driver. This transition of control has been implemented in a test vehicle and was presented to the public during the IEEE IV2022 (IEEE Intelligent Vehicle Symposium) in Aachen, Germany.}, language = {en} } @inproceedings{NikolovskiLimpertNessauetal.2023, author = {Nikolovski, Gjorgji and Limpert, Nicolas and Nessau, Hendrik and Reke, Michael and Ferrein, Alexander}, title = {Model-predictive control with parallelised optimisation for the navigation of autonomous mining vehicles}, series = {2023 IEEE Intelligent Vehicles Symposium (IV)}, booktitle = {2023 IEEE Intelligent Vehicles Symposium (IV)}, publisher = {IEEE}, isbn = {979-8-3503-4691-6 (Online)}, doi = {10.1109/IV55152.2023.10186806}, pages = {6 Seiten}, year = {2023}, abstract = {The work in modern open-pit and underground mines requires the transportation of large amounts of resources between fixed points. The navigation to these fixed points is a repetitive task that can be automated. The challenge in automating the navigation of vehicles commonly used in mines is the systemic properties of such vehicles. Many mining vehicles, such as the one we have used in the research for this paper, use steering systems with an articulated joint bending the vehicle's drive axis to change its course and a hydraulic drive system to actuate axial drive components or the movements of tippers if available. To address the difficulties of controlling such a vehicle, we present a model-predictive approach for controlling the vehicle. While the control optimisation based on a parallel error minimisation of the predicted state has already been established in the past, we provide insight into the design and implementation of an MPC for an articulated mining vehicle and show the results of real-world experiments in an open-pit mine environment.}, language = {en} } @incollection{StollenwerkFranzkeMaureretal.2023, author = {Stollenwerk, Dominik and Franzke, Till and Maurer, Florian and Reinkensmeier, Sebastian and Kim, Franken and Tambornino, Philipp and Haas, Florian and Rieke, Christian and Hermanuz, Andreas and Borchert, J{\"o}rg and Ritz, Thomas and Sander, Volker}, title = {Smarte Lades{\"a}ulen : Netz- und Marktdienliches {\"o}ffentliches Laden}, series = {Towards the New Normal in Mobility : Technische und betriebswirtschaftliche Aspekte}, booktitle = {Towards the New Normal in Mobility : Technische und betriebswirtschaftliche Aspekte}, editor = {Proff, Heike}, publisher = {Springer Gabler}, address = {Wiesbaden}, isbn = {978-3-658-39437-0 (Print)}, doi = {10.1007/978-3-658-39438-7_18}, pages = {287 -- 304}, year = {2023}, abstract = {Stand 01.01.2022 sind in Deutschland 618.460 elektrisch angetriebene KFZ zugelassen. Insgesamt sind derzeit 48.540.878 KFZ zugelassen, was einer Elektromobilit{\"a}tsquote von ca. 1,2 \% entspricht. Derzeit werden Elektromobile {\"u}ber Ladestationen oder Steckdosen mit dem Stromnetz verbunden und {\"u}blicherweise mit der vollen Ladekapazit{\"a}t des Anschlusses aufgeladen, bis das Batteriemanagementsystem des Fahrzeugs abh{\"a}ngig vom Ladezustand der Batterie die Ladeleistung reduziert.}, language = {de} } @inproceedings{ElsenKraissKrumbiegel1997, author = {Elsen, Ingo and Kraiss, Karl-Friedrich and Krumbiegel, Dirk}, title = {Pixel based 3D object recognition with bidirectional associative memories}, series = {International Conference on Neural Networks 1997}, booktitle = {International Conference on Neural Networks 1997}, publisher = {IEEE}, address = {New York}, isbn = {0-7803-4122-8}, pages = {1679 -- 1684}, year = {1997}, abstract = {This paper addresses the pixel based recognition of 3D objects with bidirectional associative memories. Computational power and memory requirements for this approach are identified and compared to the performance of current computer architectures by benchmarking different processors. It is shown, that the performance of special purpose hardware, like neurocomputers, is between one and two orders of magnitude higher than the performance of mainstream hardware. On the other hand, the calculation of small neural networks is performed more efficiently on mainstream processors. Based on these results a novel concept is developed, which is tailored for the efficient calculation of bidirectional associative memories. The computational efficiency is further enhanced by the application of algorithms and storage techniques which are matched to characteristics of the application at hand.}, language = {en} } @inproceedings{Elsen1998, author = {Elsen, Ingo}, title = {A pixel based approach to view based object recognition with self-organizing neural networks}, series = {IECON'98. Proceedings of the 24th Annual Conference of the IEEE Industrial Electronics Society}, booktitle = {IECON'98. Proceedings of the 24th Annual Conference of the IEEE Industrial Electronics Society}, publisher = {IEEE}, address = {New York}, isbn = {0-7803-4503-7}, doi = {10.1109/IECON.1998.724032}, pages = {2040 -- 2044}, year = {1998}, abstract = {This paper addresses the pixel based classification of three dimensional objects from arbitrary views. To perform this task a coding strategy, inspired by the biological model of human vision, for pixel data is described. The coding strategy ensures that the input data is invariant against shift, scale and rotation of the object in the input domain. The image data is used as input to a class of self organizing neural networks, the Kohonen-maps or self-organizing feature maps (SOFM). To verify this approach two test sets have been generated: the first set, consisting of artificially generated images, is used to examine the classification properties of the SOFMs; the second test set examines the clustering capabilities of the SOFM when real world image data is applied to the network after it has been preprocessed to be invariant against shift, scale and rotation. It is shown that the clustering capability of the SOFM is strongly dependant on the invariance coding of the images.}, language = {en} } @article{ElsenKraissKrumbiegeletal.1999, author = {Elsen, Ingo and Kraiss, Karl-Friedrich and Krumbiegel, Dirk and Walter, Peter and Wickel, Jochen}, title = {Visual information retrieval for 3D product identification: a midterm report}, series = {KI - K{\"u}nstliche Intelligenz}, volume = {13}, journal = {KI - K{\"u}nstliche Intelligenz}, number = {1}, publisher = {Springer}, address = {Berlin}, issn = {1610-1987}, pages = {64 -- 67}, year = {1999}, language = {en} } @article{ElsenKraiss1999, author = {Elsen, Ingo and Kraiss, Karl-Friedrich}, title = {System concept and realization of a scalable neurocomputing architecture}, series = {Systems Analysis Modelling Simulation}, volume = {35}, journal = {Systems Analysis Modelling Simulation}, number = {4}, publisher = {Gordon and Breach Science Publishers}, address = {Amsterdam}, issn = {0232-9298}, pages = {399 -- 419}, year = {1999}, abstract = {This paper describes the realization of a novel neurocomputer which is based on the concepts of a coprocessor. In contrast to existing neurocomputers the main interest was the realization of a scalable, flexible system, which is capable of computing neural networks of arbitrary topology and scale, with full independence of special hardware from the software's point of view. On the other hand, computational power should be added, whenever needed and flexibly adapted to the requirements of the application. Hardware independence is achieved by a run time system which is capable of using all available computing power, including multiple host CPUs and an arbitrary number of neural coprocessors autonomously. The realization of arbitrary neural topologies is provided through the implementation of the elementary operations which can be found in most neural topologies.}, language = {en} } @inproceedings{WalterElsenMuelleretal.1999, author = {Walter, Peter and Elsen, Ingo and M{\"u}ller, Holger and Kraiss, Karl-Friedrich}, title = {3D object recognition with a specialized mixtures of experts architecture}, series = {IJCNN'99. International Joint Conference on Neural Networks. Proceedings}, booktitle = {IJCNN'99. International Joint Conference on Neural Networks. Proceedings}, publisher = {IEEE}, address = {New York}, isbn = {0-7803-5529-6}, issn = {1098-7576}, doi = {10.1109/IJCNN.1999.836243}, pages = {3563 -- 3568}, year = {1999}, abstract = {Aim of the AXON2 project (Adaptive Expert System for Object Recogniton using Neuml Networks) is the development of an object recognition system (ORS) capable of recognizing isolated 3d objects from arbitrary views. Commonly, classification is based on a single feature extracted from the original image. Here we present an architecture adapted from the Mixtures of Eaqerts algorithm which uses multiple neuml networks to integmte different features. During tmining each neural network specializes in a subset of objects or object views appropriate to the properties of the corresponding feature space. In recognition mode the system dynamically chooses the most relevant features and combines them with maximum eficiency. The remaining less relevant features arz not computed and do therefore not decelerate the-recognition process. Thus, the algorithm is well suited for ml-time applications.}, language = {en} } @phdthesis{Elsen2000, author = {Elsen, Ingo}, title = {Ansichtenbasierte 3D-Objekterkennung mit erweiterten selbstorganisierenden Merkmalskarten}, publisher = {VDI-Verlag}, address = {D{\"u}sseldorf}, isbn = {978-3-18-363110-0}, issn = {0341-1796}, pages = {VIII, 140 S. : Ill., graph. Darst.}, year = {2000}, language = {de} } @article{ElsenHartungHornetal.2001, author = {Elsen, Ingo and Hartung, Frank and Horn, Uwe and Kampmann, Markus and Peters, Liliane}, title = {Streaming technology in 3G mobile communication systems}, series = {Computer : innovative technology for computer professionals}, volume = {34}, journal = {Computer : innovative technology for computer professionals}, number = {9 Seiten}, editor = {Voas, Jeffrey}, publisher = {IEEE}, address = {New York}, issn = {0018-9162}, pages = {46 -- 52}, year = {2001}, abstract = {Third-generation mobile communication systems will combine standardized streaming with a range of unique services to provide high-quality Internet content that meets the specific needs of the rapidly growing mobile market.}, language = {en} } @inproceedings{ElsenHawariJohnen2010, author = {Elsen, Ingo and Hawari, Asma and Johnen, Uwe}, title = {Produktkernel in der Systemintegration (Erfahrungsbericht aus der Praxis)}, series = {Vom Projekt zum Produkt - Fachtagung des GI-Fachausschusses Management der Anwendungsentwicklung und -wartung im Fachbereich Wirtschaftsinformatik (WI-MAW), 1. - 3. Dezember 2010 in Aachen}, booktitle = {Vom Projekt zum Produkt - Fachtagung des GI-Fachausschusses Management der Anwendungsentwicklung und -wartung im Fachbereich Wirtschaftsinformatik (WI-MAW), 1. - 3. Dezember 2010 in Aachen}, editor = {Pietsch, Wolfram and Krams, Benedikt}, publisher = {Gesellschaft f{\"u}r Informatik eV}, address = {Bonn}, isbn = {9783885792727}, issn = {1617-5468}, pages = {93 -- 102}, year = {2010}, abstract = {In der Vergangenheit basierten große Systemintegrationsprojekte in der Regel auf Individualentwicklungen f{\"u}r einzelne Kunden. Getrieben durch Kostendruck steigt aber der Bedarf nach standardisierten L{\"o}sungen, die gleichzeitig die individuellen Anforderungen des jeweiligen Umfelds ber{\"u}cksichtigen. T-Systems GEI GmbH wird beiden Anforderungen mit Produktkerneln gerecht. Neben den technischen Aspekten der Kernelentwicklung spielen besonders organisatorische Aspekte eine Rolle, um Kernel effizient und qualitativ hochwertig zu entwickeln, ohne deren Funktionalit{\"a}ten ins Uferlose wachsen zu lassen. Umgesetzt hat T-Systems dieses Konzept f{\"u}r Flughafeninformationssysteme. Damit kann dem wachsenden Bedarf der Flughafenbetreiber nach einer effizienten und kosteng{\"u}nstigen Softwarel{\"o}sung zur Unterst{\"u}tzung Ihrer Gesch{\"a}ftsprozesse entsprochen werden.}, language = {de} } @inproceedings{ElsenSchmalzbauer2011, author = {Elsen, Ingo and Schmalzbauer, Michael}, title = {Messsystematik zur Steuerung der Produkt- und Prozessqualit{\"a}t in Systemintegrationsprojekten - ein Erfahrungsbericht}, series = {Software Engineering 2011 - Fachtagung des GI-Fachbereichs Softwaretechnik, 21. - 25. Februar 2011 in Karlsruhe}, booktitle = {Software Engineering 2011 - Fachtagung des GI-Fachbereichs Softwaretechnik, 21. - 25. Februar 2011 in Karlsruhe}, editor = {Reussner, Ralf and Grund, Matthias and Oberweis, Andreas and Tichy, Walter}, publisher = {Gesellschaft f{\"u}r Informatik eV}, address = {Bonn}, isbn = {9783885792772}, issn = {1617-5468}, pages = {1 Seite}, year = {2011}, abstract = {Der Erfolg eines Softwarenentwicklungsprojektes insbesondere eines Systemintegrationsprojektes wird mit der Erf{\"u}llung des „Teufelsdreiecks", „In-Time", „In-Budget", „In-Quality" gemessen. Hierzu ist die Kenntnis der Software- und Prozessqualit{\"a}t essenziell, um die Einhaltung der Qualit{\"a}tskriterien festzustellen, aber auch, um eine Vorhersage hinsichtlich Termin- und Budgettreue zu treffen. Zu diesem Zweck wurde in der T-Systems Systems Integration ein System aus verschiedenen Key Performance Indikatoren entworfen und in der Organisation implementiert, das genau das leistet und die Kriterien f{\"u}r CMMI Level 3 erf{\"u}llt.}, language = {de} } @inproceedings{DeyElsenFerreinetal.2021, author = {Dey, Thomas and Elsen, Ingo and Ferrein, Alexander and Frauenrath, Tobias and Reke, Michael and Schiffer, Stefan}, title = {CO2 Meter: a do-it-yourself carbon dioxide measuring device for the classroom}, series = {PETRA '21: Proceedings of the 14th Pervasive Technologies Related to Assistive Environments Conference}, booktitle = {PETRA '21: Proceedings of the 14th Pervasive Technologies Related to Assistive Environments Conference}, editor = {Makedon, Fillia}, publisher = {Association for Computing Machinery}, address = {New York}, isbn = {9781450387927}, doi = {10.1145/3453892.3462697}, pages = {292 -- 299}, year = {2021}, abstract = {In this paper we report on CO2 Meter, a do-it-yourself carbon dioxide measuring device for the classroom. Part of the current measures for dealing with the SARS-CoV-2 pandemic is proper ventilation in indoor settings. This is especially important in schools with students coming back to the classroom even with high incidents rates. Static ventilation patterns do not consider the individual situation for a particular class. Influencing factors like the type of activity, the physical structure or the room occupancy are not incorporated. Also, existing devices are rather expensive and often provide only limited information and only locally without any networking. This leaves the potential of analysing the situation across different settings untapped. Carbon dioxide level can be used as an indicator of air quality, in general, and of aerosol load in particular. Since, according to the latest findings, SARS-CoV-2 can be transmitted primarily in the form of aerosols, carbon dioxide may be used as a proxy for the risk of a virus infection. Hence, schools could improve the indoor air quality and potentially reduce the infection risk if they actually had measuring devices available in the classroom. Our device supports schools in ventilation and it allows for collecting data over the Internet to enable a detailed data analysis and model generation. First deployments in schools at different levels were received very positively. A pilot installation with a larger data collection and analysis is underway.}, language = {en} } @inproceedings{AltherrConzenElsenetal.2023, author = {Altherr, Lena and Conzen, Max and Elsen, Ingo and Frauenrath, Tobias and Lyrmann, Andreas}, title = {Sensor retrofitting of existing buildings in an interdisciplinary teaching project at university level}, series = {Tagungsband AALE 2023 : mit Automatisierung gegen den Klimawandel}, booktitle = {Tagungsband AALE 2023 : mit Automatisierung gegen den Klimawandel}, editor = {Reiff-Stephan, J{\"o}rg and J{\"a}kel, Jens and Schwarz, Andr{\´e}}, publisher = {le-tex publishing services GmbH}, address = {Leipzig}, isbn = {978-3-910103-01-6}, doi = {10.33968/2023.04}, pages = {31 -- 40}, year = {2023}, abstract = {Existing residential buildings have an average lifetime of 100 years. Many of these buildings will exist for at least another 50 years. To increase the efficiency of these buildings while keeping costs at reasonable rates, they can be retrofitted with sensors that deliver information to central control units for heating, ventilation and electricity. This retrofitting process should happen with minimal intervention into existing infrastructure and requires new approaches for sensor design and data transmission. At FH Aachen University of Applied Sciences, students of different disciplines work together to learn how to design, build, deploy and operate such sensors. The presented teaching project already created a low power design for a combined CO2, temperature and humidity measurement device that can be easily integrated into most home automation systems}, language = {en} } @misc{WiegnerVolkerMainzetal.2022, author = {Wiegner, J. and Volker, H. and Mainz, F. and Backes, A. and L{\"o}ken, M. and H{\"u}ning, Felix}, title = {Wiegand-Effect-Powered Wireless IT Sensor Node}, year = {2022}, abstract = {With the growing interest in small distributed sensors for the "Internet of Things", more attention is being paid to energy harvesting techologies. Reducing or eliminating the need for external power sources or batteries make devices more self-sufficient, more reliable, and reduces maintenance requirements. The Wiegand effect is a proven technology for harvesting small amounts of electrical power from mechanical motion.}, language = {en} } @article{WiegnerVolkerMainzetal.2023, author = {Wiegner, Jonas and Volker, Hanno and Mainz, Fabian and Backes, Andreas and Loeken, Michael and H{\"u}ning, Felix}, title = {Energy analysis of a wireless sensor node powered by a Wiegand sensor}, series = {Journal of Sensors and Sensor Systems (JSSS)}, volume = {12}, journal = {Journal of Sensors and Sensor Systems (JSSS)}, number = {1}, publisher = {Copernicus Publ.}, address = {G{\"o}ttingen}, issn = {2194-878X}, doi = {10.5194/jsss-12-85-2023}, pages = {85 -- 92}, year = {2023}, abstract = {This article describes an Internet of things (IoT) sensing device with a wireless interface which is powered by the energy-harvesting method of the Wiegand effect. The Wiegand effect, in contrast to continuous sources like photovoltaic or thermal harvesters, provides small amounts of energy discontinuously in pulsed mode. To enable an energy-self-sufficient operation of the sensing device with this pulsed energy source, the output energy of the Wiegand generator is maximized. This energy is used to power up the system and to acquire and process data like position, temperature or other resistively measurable quantities as well as transmit these data via an ultra-low-power ultra-wideband (UWB) data transmitter. A proof-of-concept system was built to prove the feasibility of the approach. The energy consumption of the system during start-up was analysed, traced back in detail to the individual components, compared to the generated energy and processed to identify further optimization options. Based on the proof of concept, an application prototype was developed.}, language = {en} } @article{FiedlerOrzadaFloeseretal.2022, author = {Fiedler, Thomas M. and Orzada, Stephan and Fl{\"o}ser, Martina and Rietsch, Stefan H. G. and Schmidt, Simon and Stelter, Jonathan K. and Wittrich, Marco and Quick, Harald H. and Bitz, Andreas and Ladd, Mark E.}, title = {Performance and safety assessment of an integrated transmit array for body imaging at 7 T under consideration of specificabsorption rate, tissue temperature, and thermal dose}, series = {NMR in Biomedicine}, volume = {35}, journal = {NMR in Biomedicine}, number = {5}, publisher = {Wiley}, issn = {0952-3480 (Print)}, doi = {10.1002/nbm.4656}, pages = {1 -- 17}, year = {2022}, abstract = {In this study, the performance of an integrated body-imaging array for 7 T with 32 radiofrequency (RF) channels under consideration of local specific absorption rate (SAR), tissue temperature, and thermal dose limits was evaluated and the imaging performance was compared with a clinical 3 T body coil. Thirty-two transmit elements were placed in three rings between the bore liner and RF shield of the gradient coil. Slice-selective RF pulse optimizations for B1 shimming and spokes were performed for differently oriented slices in the body under consideration of realistic constraints for power and local SAR. To improve the B1+ homogeneity, safety assessments based on temperature and thermal dose were performed to possibly allow for higher input power for the pulse optimization than permissible with SAR limits. The results showed that using two spokes, the 7 T array outperformed the 3 T birdcage in all the considered regions of interest. However, a significantly higher SAR or lower duty cycle at 7 T is necessary in some cases to achieve similar B1+ homogeneity as at 3 T. The homogeneity in up to 50 cm-long coronal slices can particularly benefit from the high RF shim performance provided by the 32 RF channels. The thermal dose approach increases the allowable input power and the corresponding local SAR, in one example up to 100 W/kg, without limiting the exposure time necessary for an MR examination. In conclusion, the integrated antenna array at 7 T enables a clinical workflow for body imaging and comparable imaging performance to a conventional 3 T clinical body coil.}, language = {en} } @article{HoffmannRohrbachUhletal.2022, author = {Hoffmann, Andreas and Rohrbach, Felix and Uhl, Matthias and Ceblin, Maximilian and Bauer, Thomas and Mallah, Marcel and Jacob, Timo and Heuermann, Holger and Kuehne, Alexander J. C.}, title = {Atmospheric pressure plasma-jet treatment of polyacrylonitrile-nonwovens—Stabilization and roll-to-roll processing}, series = {Journal of Applied Polymer Science}, volume = {139}, journal = {Journal of Applied Polymer Science}, number = {37}, publisher = {Wiley}, issn = {0021-8995 (Print)}, doi = {10.1002/app.52887}, pages = {1 -- 9}, year = {2022}, abstract = {Carbon nanofiber nonwovens represent a powerful class of materials with prospective application in filtration technology or as electrodes with high surface area in batteries, fuel cells, and supercapacitors. While new precursor-to-carbon conversion processes have been explored to overcome productivity restrictions for carbon fiber tows, alternatives for the two-step thermal conversion of polyacrylonitrile precursors into carbon fiber nonwovens are absent. In this work, we develop a continuous roll-to-roll stabilization process using an atmospheric pressure microwave plasma jet. We explore the influence of various plasma-jet parameters on the morphology of the nonwoven and compare the stabilized nonwoven to thermally stabilized samples using scanning electron microscopy, differential scanning calorimetry, and infrared spectroscopy. We show that stabilization with a non-equilibrium plasma-jet can be twice as productive as the conventional thermal stabilization in a convection furnace, while producing electrodes of comparable electrochemical performance.}, language = {en} } @article{SchulteTiggesFoersterNikolovskietal.2022, author = {Schulte-Tigges, Joschua and F{\"o}rster, Marco and Nikolovski, Gjorgji and Reke, Michael and Ferrein, Alexander and Kaszner, Daniel and Matheis, Dominik and Walter, Thomas}, title = {Benchmarking of various LiDAR sensors for use in self-driving vehicles in real-world environments}, series = {Sensors}, volume = {22}, journal = {Sensors}, number = {19}, publisher = {MDPI}, address = {Basel}, issn = {1424-8220}, doi = {10.3390/s22197146}, pages = {20 Seiten}, year = {2022}, abstract = {Abstract In this paper, we report on our benchmark results of the LiDAR sensors Livox Horizon, Robosense M1, Blickfeld Cube, Blickfeld Cube Range, Velodyne Velarray H800, and Innoviz Pro. The idea was to test the sensors in different typical scenarios that were defined with real-world use cases in mind, in order to find a sensor that meet the requirements of self-driving vehicles. For this, we defined static and dynamic benchmark scenarios. In the static scenarios, both LiDAR and the detection target do not move during the measurement. In dynamic scenarios, the LiDAR sensor was mounted on the vehicle which was driving toward the detection target. We tested all mentioned LiDAR sensors in both scenarios, show the results regarding the detection accuracy of the targets, and discuss their usefulness for deployment in self-driving cars.}, language = {en} } @misc{HueningBackes2022, author = {H{\"u}ning, Felix and Backes, Andreas}, title = {Wiegand-Modul}, year = {2022}, abstract = {Ein Wiegand-Modul (110;210;310) umfassend- eine Sensorspule (112;212;312),- einen ersten Wiegand-Draht (116a;216a;316a), der zumindest teilweise innerhalb der Sensorspule (112;212;312) angeordnet ist, und- einen zweiten Wiegand-Draht (116b;216b;316b), der zumindest teilweise innerhalb der Sensorspule (112;212;312) angeordnet ist und sich im Wesentlichen parallel zu dem ersten Wiegand-Draht (116a;216a;316a) erstreckt, ist bekannt.Um eine effiziente Ausnutzung der durch die Ummagnetisierung der Wiegand-Dr{\"a}hte (116a,116b;216a,216b;316a,316b) in die Sensorspule (112;212;312) induzierten elektrischen Energie zu erm{\"o}glichen, sind der erste Wiegand-Draht (116a;216a;316a) und der zweite Wiegand-Draht (116b;216b;316b) bezogen auf eine axiale Richtung der Sensorspule (112;212;312) versetzt zueinander angeordnet.}, language = {de} } @inproceedings{ChircuCzarneckiFriedmannetal.2023, author = {Chircu, Alina and Czarnecki, Christian and Friedmann, Daniel and Pomaskow, Johanna and Sultanow, Eldar}, title = {Towards a Digital Twin of Society}, series = {Proceedings of the 56th Hawaii International Conference on System Sciences 2023}, booktitle = {Proceedings of the 56th Hawaii International Conference on System Sciences 2023}, publisher = {University of Hawai'i}, address = {Honolulu}, isbn = {978-0-9981331-6-4}, pages = {6748 -- 6757}, year = {2023}, abstract = {This paper describes the potential for developing a digital twin of society- a dynamic model that can be used to observe, analyze, and predict the evolution of various societal aspects. Such a digital twin can help governmental agencies and policy makers in interpreting trends, understanding challenges, and making decisions regarding investments or policies necessary to support societal development and ensure future prosperity. The paper reviews related work regarding the digital twin paradigm and its applications. The paper presents a motivating case study- an analysis of opportunities and challenges faced by the German federal employment agency, Bundesagentur f¨ur Arbeit (BA), proposes solutions using digital twins, and describes initial proofs of concept for such solutions.}, language = {en} } @article{Czarnecki2015, author = {Czarnecki, Christian}, title = {Moderne Telekommunikationsprodukte erfordern standardisierte Gesch{\"a}ftsprozesse}, series = {Wirtschaft und Wissenschaft}, journal = {Wirtschaft und Wissenschaft}, number = {2}, publisher = {Deutsche Telekom AG. Fachhochschule Leipzig}, address = {Leipzig}, pages = {7 -- 7}, year = {2015}, language = {de} } @incollection{BensbergCzarneckiGrob2022, author = {Bensberg, Frank and Czarnecki, Christian and Grob, Heinz Lothar}, title = {Wirtschaftlichkeitsbewertung von Smart Services mit vollst{\"a}ndigen Finanzpl{\"a}nen}, series = {Smart Services: Band 1: Konzepte - Methoden - Prozesse}, booktitle = {Smart Services: Band 1: Konzepte - Methoden - Prozesse}, editor = {Bruhn, Manfred and Hadwich, Karsten}, publisher = {Springer Gabler}, address = {Wiesbaden}, isbn = {978-3-658-37344-3 (Online)}, doi = {10.1007/978-3-658-37344-3_6}, pages = {225 -- 251}, year = {2022}, abstract = {Dieser Beitrag stellt einen Bewertungsrahmen f{\"u}r Smart Services vor, der auf dem Konzept vollst{\"a}ndiger Finanzpl{\"a}ne (VOFI) basiert. Zun{\"a}chst wird eine IoT-Architektur f{\"u}r Smart Services eingef{\"u}hrt, die die Grundlage f{\"u}r deren Betrachtung aus Sicht der Unternehmensplanung liefert. Hierauf aufbauend wird ein Bewertungsrahmen f{\"u}r die finanzplanorientierte Wirtschaftlichkeitsbewertung von Smart Services geschaffen, mit dem die relevanten Zahlungsfolgen differenziert erfasst werden. Mithilfe des entwickelten VOFI-Systems wird anschließend aufgezeigt, wie mithilfe einer Risikoanalyse die Unsicherheit von Modellparametern ber{\"u}cksichtigt werden kann.}, language = {de} } @incollection{Czarnecki2018, author = {Czarnecki, Christian}, title = {Establishment of a central process governance organization combined with operational process improvements : Insights from a BPM Project at a leading telecommunications operator in the Middle East}, series = {Business process management cases : digital innovation and business transformation in practice}, booktitle = {Business process management cases : digital innovation and business transformation in practice}, editor = {vom Brocke, Jan and Mendling, Jan}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-58306-8}, doi = {10.1007/978-3-319-58307-5}, pages = {57 -- 76}, year = {2018}, abstract = {Because of customer churn, strong competition, and operational inefficiencies, the telecommunications operator ME Telco (fictitious name due to confidentiality) launched a strategic transformation program that included a Business Process Management (BPM) project. Major problems were silo-oriented process management and missing cross-functional transparency. Process improvements were not consistently planned and aligned with corporate targets. Measurable inefficiencies were observed on an operational level, e.g., high lead times and reassignment rates of the incident management process.}, language = {en} } @incollection{HaukCzarneckiDietze2018, author = {Hauk, Joachim and Czarnecki, Christian and Dietze, Christian}, title = {Prozessorientierte Messung der Customer Experience am Beispiel der Telekommunikationsindustrie}, series = {Customer Experience im Zeitalter des Kunden : Best Practices, Lessons Learned und Forschungsergebnisse}, booktitle = {Customer Experience im Zeitalter des Kunden : Best Practices, Lessons Learned und Forschungsergebnisse}, editor = {Rusnjak, Andreas and Schallmo, Daniel R. A.}, publisher = {Springer Gabler}, address = {Wiesbaden}, isbn = {978-3-658-18961-7}, doi = {10.1007/978-3-658-18961-7_7}, pages = {195 -- 216}, year = {2018}, abstract = {Hohe Wettbewerbsintensit{\"a}t und gestiegene Kundenanforderungen erfordern bei Telekommunikationsunternehmen eine aktive Gestaltung der Customer Experience (CX). Ein wichtiger Aspekt dabei ist die CX-Messung. Traditionelle Zufriedenheitsmessungen sind oft nicht ausreichend, um die Kundenerfahrung in komplexen Prozessen vollst{\"a}ndig zu erfassen. Daher wird in diesem Kapitel eine prozess{\"u}bergreifende Referenzl{\"o}sung zur CX-Messung am Beispiel der Telekommunikationsindustrie vorgeschlagen. Ausgangspunkt ist ein industriespezifisches Prozessmodell, das sich an dem Referenzmodell eTOM orientiert. Dieses wird um Messpunkte erweitert, die Schwachstellen in Bezug auf die CX identifizieren. F{\"u}r die erkannten Schwachstellen werden {\"u}ber eine Referenzmatrix m{\"o}gliche Ausl{\"o}ser abgeleitet und anhand von typischen Gesch{\"a}ftsfallmengen bewertet. Somit ist eine direkte Zuordnung und Erfolgsmessung konkreter Maßnahmen zur Behebung der Schwachstellen m{\"o}glich. Die so entwickelte Referenzl{\"o}sung wurde im Projekt K1 bei der Deutschen Telekom erfolgreich umgesetzt. Details zur Umsetzung werden als Fallstudien dargestellt.}, language = {de} } @incollection{SchneiderWisselinkCzarnecki2018, author = {Schneider, Dominik and Wisselink, Frank and Czarnecki, Christian}, title = {Nutzen und Rahmenbedingungen 5 informationsgetriebener Gesch{\"a}ftsmodelle des Internets der Dinge}, series = {Digitalisierung in Unternehmen: von den theoretischen Ans{\"a}tzen zur praktischen Umsetzung}, booktitle = {Digitalisierung in Unternehmen: von den theoretischen Ans{\"a}tzen zur praktischen Umsetzung}, editor = {Barton, Thomas and M{\"u}ller, Christian and Seel, Christian}, publisher = {Springer}, address = {Wiesbaden}, isbn = {9783658227739}, doi = {10.1007/978-3-658-22773-9_5}, pages = {67 -- 85}, year = {2018}, abstract = {Im Kontext der zunehmenden Digitalisierung wird das Internet der Dinge (englisch: Internet of Things, IoT) als ein technologischer Treiber angesehen, durch den komplett neue Gesch{\"a}ftsmodelle im Zusammenspiel unterschiedlicher Akteure entstehen k{\"o}nnen. Identifizierte Schl{\"u}sselakteure sind unter anderem traditionelle Industrieunternehmen, Kommunen und Telekommunikationsunternehmen. Letztere sorgen mit der Bereitstellung von Konnektivit{\"a}t daf{\"u}r, dass kleine Ger{\"a}te mit winzigen Batterien nahezu {\"u}berall und direkt an das Internet angebunden werden k{\"o}nnen. Es sind schon viele IoT-Anwendungsf{\"a}lle auf dem Markt, die eine Vereinfachung f{\"u}r Endkunden darstellen, wie beispielsweise Philips Hue Tap. Neben Gesch{\"a}ftsmodellen basierend auf Konnektivit{\"a}t besteht ein großes Potenzial f{\"u}r informationsgetriebene Gesch{\"a}ftsmodelle, die bestehende Gesch{\"a}ftsmodelle unterst{\"u}tzen sowie weiterentwickeln k{\"o}nnen. Ein Beispiel daf{\"u}r ist der IoT-Anwendungsfall Park and Joy der Deutschen Telekom AG, bei dem Parkpl{\"a}tze mithilfe von Sensoren vernetzt und Autofahrer in Echtzeit {\"u}ber verf{\"u}gbare Parkpl{\"a}tze informiert werden. Informationsgetriebene Gesch{\"a}ftsmodelle k{\"o}nnen auf Daten aufsetzen, die in IoT-Anwendungsf{\"a}llen erzeugt werden. Zum Beispiel kann ein Telekommunikationsunternehmen Mehrwert sch{\"o}pfen, indem es aus Daten entscheidungsrelevantere Informationen - sogenannte Insights - ableitet, die zur Steigerung der Entscheidungsagilit{\"a}t genutzt werden. Außerdem k{\"o}nnen Insights monetarisiert werden. Die Monetarisierung von Insights kann nur nachhaltig stattfinden, wenn sorgf{\"a}ltig gehandelt wird und Rahmenbedingungen ber{\"u}cksichtigt werden. In diesem Kapitel wird das Konzept informationsgetriebener Gesch{\"a}ftsmodelle erl{\"a}utert und anhand des konkreten Anwendungsfalls Park and Joy verdeutlicht. Dar{\"u}ber hinaus werden Nutzen, Risiken und Rahmenbedingungen diskutiert.}, language = {de} } @incollection{CzarneckiAuth2018, author = {Czarnecki, Christian and Auth, Gunnar}, title = {Prozessdigitalisierung durch Robotic 7 Process Automation}, series = {Digitalisierung in Unternehmen: von den theoretischen Ans{\"a}tzen zur praktischen Umsetzung}, booktitle = {Digitalisierung in Unternehmen: von den theoretischen Ans{\"a}tzen zur praktischen Umsetzung}, editor = {Barton, Thomas and M{\"u}ller, Christian and Seel, Christian}, publisher = {Springer}, address = {Wiesbaden}, isbn = {9783658227739}, doi = {10.1007/978-3-658-22773-9_7}, pages = {113 -- 131}, year = {2018}, abstract = {Im Rahmen der digitalen Transformation werden innovative Technologiekonzepte, wie z. B. das Internet der Dinge und Cloud Computing als Treiber f{\"u}r weitreichende Ver{\"a}nderungen von Organisationen und Gesch{\"a}ftsmodellen angesehen. In diesem Kontext ist Robotic Process Automation (RPA) ein neuartiger Ansatz zur Prozessautomatisierung, bei dem manuelle T{\"a}tigkeiten durch sogenannte Softwareroboter erlernt und automatisiert ausgef{\"u}hrt werden. Dabei emulieren Softwareroboter die Eingaben auf der bestehenden Pr{\"a}sentationsschicht, so dass keine {\"A}nderungen an vorhandenen Anwendungssystemen notwendig sind. Die innovative Idee ist die Transformation der bestehenden Prozessausf{\"u}hrung von manuell zu digital, was RPA von traditionellen Ans{\"a}tzen des Business Process Managements (BPM) unterscheidet, bei denen z. B. prozessgetriebene Anpassungen auf Ebene der Gesch{\"a}ftslogik notwendig sind. Am Markt werden bereits unterschiedliche RPA-L{\"o}sungen als Softwareprodukte angeboten. Gerade bei operativen Prozessen mit sich wiederholenden Verarbeitungsschritten in unterschiedlichen Anwendungssystemen sind gute Ergebnisse durch RPA dokumentiert, wie z. B. die Automatisierung von 35 \% der Backoffice-Prozesse bei Telefonica. Durch den vergleichsweise niedrigen Implementierungsaufwand verbunden mit einem hohen Automatisierungspotenzial ist in der Praxis (z. B. Banken, Telekommunikation, Energieversorgung) ein hohes Interesse an RPA vorhanden. Der Beitrag diskutiert RPA als innovativen Ansatz zur Prozessdigitalisierung und gibt konkrete Handlungsempfehlungen f{\"u}r die Praxis. Dazu wird zwischen modellgetriebenen und selbstlernenden Ans{\"a}tzen unterschieden. Anhand von generellen Architekturen von RPA-Systemen werden Anwendungsszenarien sowie deren Automatisierungspotenziale, aber auch Einschr{\"a}nkungen, diskutiert. Es folgt ein strukturierter Markt{\"u}berblick ausgew{\"a}hlter RPA-Produkte. Anhand von drei konkreten Anwendungsbeispielen wird die Nutzung von RPA in der Praxis verdeutlicht.}, language = {de} } @incollection{SchmitzDietzeCzarnecki2019, author = {Schmitz, Manfred and Dietze, Christian and Czarnecki, Christian}, title = {Enabling digital transformation through robotic process automation at Deutsche Telekom}, series = {Enabling digital transformation through robotic process automation at Deutsche Telekom}, booktitle = {Enabling digital transformation through robotic process automation at Deutsche Telekom}, editor = {Urbach, Nils and R{\"o}glinger, Maximilian}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-95272-7}, doi = {10.1007/978-3-319-95273-4_2}, pages = {15 -- 33}, year = {2019}, abstract = {Due to the high number of customer contacts, fault clearances, installations, and product provisioning per year, the automation level of operational processes has a significant impact on financial results, quality, and customer experience. Therefore, the telecommunications operator Deutsche Telekom (DT) has defined a digital strategy with the objectives of zero complexity and zero complaint, one touch, agility in service, and disruptive thinking. In this context, Robotic Process Automation (RPA) was identified as an enabling technology to formulate and realize DT's digital strategy through automation of rule-based, routine, and predictable tasks in combination with structured and stable data.}, language = {en} } @incollection{BensbergBuscherCzarnecki2019, author = {Bensberg, Frank and Buscher, Gandalf and Czarnecki, Christian}, title = {Digital transformation and IT topics in the consulting industry: a labor market perspective}, series = {Advances in consulting research : recent findings and practical cases}, booktitle = {Advances in consulting research : recent findings and practical cases}, editor = {Nissen, Volker}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-95998-6}, doi = {10.1007/978-3-319-95999-3_16}, pages = {341 -- 357}, year = {2019}, abstract = {Information technologies, such as big data analytics, cloud computing, cyber physical systems, robotic process automation, and the internet of things, provide a sustainable impetus for the structural development of business sectors as well as the digitalization of markets, enterprises, and processes. Within the consulting industry, the proliferation of these technologies opened up the new segment of digital transformation, which focuses on setting up, controlling, and implementing projects for enterprises from a broad range of sectors. These recent developments raise the question, which requirements evolve for IT consultants as important success factors of those digital transformation projects. Therefore, this empirical contribution provides indications regarding the qualifications and competences necessary for IT consultants in the era of digital transformation from a labor market perspective. On the one hand, this knowledge base is interesting for the academic education of consultants, since it supports a market-oriented design of adequate training measures. On the other hand, insights into the competence requirements for consultants are considered relevant for skill and talent management processes in consulting practice. Assuming that consulting companies pursue a strategic human resource management approach, labor market information may also be useful to discover strategic behavioral patterns.}, language = {en} } @incollection{AuthCzarneckiBensbergetal.2019, author = {Auth, Gunnar and Czarnecki, Christian and Bensberg, Frank and Thor, Andreas}, title = {Digitalisierung des Forschungsprozesses aus Sicht von Forschenden - durch Serviceintegration zum pers{\"o}nlichen Forschungsinformationssystem}, series = {Hochschulen in Zeiten der Digitalisierung : Lehre, Forschung und Organisation}, booktitle = {Hochschulen in Zeiten der Digitalisierung : Lehre, Forschung und Organisation}, editor = {Barton, Thomas and M{\"u}ller, Christian and Seel, Christian}, publisher = {Springer Vieweg}, address = {Wiesbaden}, isbn = {978-3-658-26617-2 (Print)}, doi = {10.1007/978-3-658-26618-9_17}, pages = {287 -- 307}, year = {2019}, abstract = {In der Diskussion {\"u}ber die Digitalisierung der Forschung spielt die Frage nach der optimalen IT-Unterst{\"u}tzung f{\"u}r Forschende eine wichtige Rolle. Forschende k{\"o}nnen heute an ihren Hochschulen bzw. Wissenschaftseinrichtungen auf ein breites Angebot interner IT-Dienstleistungen zur{\"u}ckgreifen, das auch kooperative IT-Dienste umfasst, die von mehreren Institutionen in Zusammenarbeit bereitgestellt werden. Außerhalb der eigenen Organisation und des weiteren Verbunds hat sich im Internet zudem ein breites externes Angebot an innovativen, h{\"a}ufig kostenlos nutzbaren Onlinediensten entwickelt. Neben horizontalen Onlinediensten, die sich prinzipiell an jeden Internetnutzer richten (bspw. Dropbox, Twitter, WhatsApp), nimmt auch die Zahl von vertikalen Diensten f{\"u}r wissenschaftliche bzw. Forschungszwecke immer weiter zu (bspw. GoogleScholar, ResearchGate, figshare). F{\"u}r Forschende er{\"o}ffnen sich damit vielf{\"a}ltige neue M{\"o}glichkeiten, ihren individuellen Forschungsprozess durch digitale Werkzeuge zu verbessern. Aufgrund rechtlicher, technischer und personeller Restriktionen k{\"o}nnen jedoch interne Dienstleister bei der Identifizierung, Auswahl und Nutzung externer Onlinedienste nur wenig Unterst{\"u}tzung leisten. Aus einer serviceorientierten Perspektive stehen Forschende zunehmend vor dem Problem, wie sich heterogene IT-Dienste interner und externer Anbieter in den eigenen Forschungsprozess integrieren lassen. Als L{\"o}sungsansatz skizziert das Kapitel das Konzept eines pers{\"o}nlichen Forschungsinformationssystems nach Gesichtspunkten eines digitalen Servicesystems.}, language = {de} } @incollection{SchneiderWisselinkNoelleetal.2020, author = {Schneider, Dominik and Wisselink, Frank and N{\"o}lle, Nikolai and Czarnecki, Christian}, title = {Influence of artificial intelligence on commercial interactions in the consumer market}, series = {Automatisierung und Personalisierung von Dienstleistungen : Methoden - Potenziale - Einsatzfelder}, booktitle = {Automatisierung und Personalisierung von Dienstleistungen : Methoden - Potenziale - Einsatzfelder}, editor = {Bruhn, Manfred and Hadwich, Karsten}, publisher = {Springer Gabler}, address = {Wiesbaden}, isbn = {978-3-658-30167-5 (Print)}, doi = {10.1007/978-3-658-30168-2_7}, pages = {183 -- 205}, year = {2020}, abstract = {Recently, novel AI-based services have emerged in the consumer market. AI-based services can affect the way consumers take commercial decisions. Research on the influence of AI on commercial interactions is in its infancy. In this chapter, a framework creating a first overview of the influence of AI on commercial interactions is introduced. This framework summarizes the findings of comparing numerous customer journeys of novel AI-based services with corresponding non-AI equivalents.}, language = {en} } @incollection{SchneiderWisselinkNoelleetal.2021, author = {Schneider, Dominik and Wisselink, Frank and N{\"o}lle, Nikolai and Czarnecki, Christian}, title = {Einfluss von K{\"u}nstlicher Intelligenz auf Customer Journeys am Beispiel von intelligentem Parken}, series = {K{\"u}nstliche Intelligenz in der Anwendung : Rechtliche Aspekte, Anwendungspotenziale und Einsatzszenarien}, booktitle = {K{\"u}nstliche Intelligenz in der Anwendung : Rechtliche Aspekte, Anwendungspotenziale und Einsatzszenarien}, editor = {Barton, Thomas and M{\"u}ller, Christian}, publisher = {Springer Vieweg}, address = {Wiesbaden}, isbn = {978-3-658-30935-0 (Print)}, doi = {10.1007/978-3-658-30936-7_7}, pages = {99 -- 122}, year = {2021}, abstract = {Im Konsumentenmarkt entstehen vermehrt neue Anwendungen von K{\"u}nstlicher Intelligenz (KI). Zunehmend dr{\"a}ngen auch Ger{\"a}te und Dienste in den Markt, die eigenst{\"a}ndig {\"u}ber das Internet kommunizieren. Dadurch k{\"o}nnen diese Ger{\"a}te und Dienste mit neuartigen KI-basierten Diensten verbessert werden. Solche Dienste k{\"o}nnen die Art und Weise beeinflussen, wie Kunden kommerzielle Entscheidungen treffen und somit das Kundenerlebnis maßgeblich ver{\"a}ndern. Der Einfluss von KI auf kommerzielle Interaktionen wurde bisher noch nicht umfassend untersucht. Basierend auf einem Framework, welches einen ersten {\"U}berblick {\"u}ber die Effekte von KI auf kommerzielle Interaktionen gibt, wird in diesem Kapitel der Einfluss von KI auf Customer Journeys am konkreten Anwendungsfall des intelligenten Parkens analysiert. Die daraus gewonnenen Erkenntnisse k{\"o}nnen in der Praxis als Grundlage genutzt werden, um das Potenzial von KI zu verstehen und bei der Gestaltung eigener Customer Journeys umzusetzen.}, language = {de} } @incollection{CroonCzarnecki2021, author = {Croon, Philipp and Czarnecki, Christian}, title = {Liability for loss or damages caused by RPA}, series = {Robotic process automation : Management, technology, applications}, booktitle = {Robotic process automation : Management, technology, applications}, editor = {Czarnecki, Christian and Fettke, Peter}, publisher = {De Gruyter}, address = {Oldenbourg}, isbn = {9783110676778}, doi = {10.1515/9783110676693-202}, pages = {135 -- 151}, year = {2021}, abstract = {Intelligent autonomous software robots replacing human activities and performing administrative processes are reality in today's corporate world. This includes, for example, decisions about invoice payments, identification of customers for a marketing campaign, and answering customer complaints. What happens if such a software robot causes a damage? Due to the complete absence of human activities, the question is not trivial. It could even happen that no one is liable for a damage towards a third party, which could create an uncalculatable legal risk for business partners. Furthermore, the implementation and operation of those software robots involves various stakeholders, which result in the unsolvable endeavor of identifying the originator of a damage. Overall it is advisable to all involved parties to carefully consider the legal situation. This chapter discusses the liability of software robots from an interdisciplinary perspective. Based on different technical scenarios the legal aspects of liability are discussed.}, language = {en} } @incollection{BensbergAuthCzarnecki2021, author = {Bensberg, Frank and Auth, Gunnar and Czarnecki, Christian}, title = {Finding the perfect RPA match : a criteria-based selection method for RPA solutions}, series = {Robotic process automation : Management, technology, applications}, booktitle = {Robotic process automation : Management, technology, applications}, editor = {Czarnecki, Christian and Fettke, Peter}, publisher = {De Gruyter}, address = {Oldenbourg}, isbn = {978-3-11-067677-8}, doi = {10.1515/9783110676693-201}, pages = {47 -- 75}, year = {2021}, abstract = {The benefits of robotic process automation (RPA) are highly related to the usage of commercial off-the-shelf (COTS) software products that can be easily implemented and customized by business units. But, how to find the best fitting RPA product for a specific situation that creates the expected benefits? This question is related to the general area of software evaluation and selection. In the face of more than 75 RPA products currently on the market, guidance considering those specifics is required. Therefore, this chapter proposes a criteria-based selection method specifically for RPA. The method includes a quantitative evaluation of costs and benefits as well as a qualitative utility analysis based on functional criteria. By using the visualization of financial implications (VOFI) method, an application-oriented structure is provided that opposes the total cost of ownership to the time savings times salary (TSTS). For the utility analysis a detailed list of functional criteria for RPA is offered. The whole method is based on a multi-vocal review of scientific and non-scholarly literature including publications by business practitioners, consultants, and vendors. The application of the method is illustrated by a concrete RPA example. The illustrated structures, templates, and criteria can be directly utilized by practitioners in their real-life RPA implementations. In addition, a normative decision process for selecting RPA alternatives is proposed before the chapter closes with a discussion and outlook.}, language = {en} } @incollection{CzarneckiFettke2021, author = {Czarnecki, Christian and Fettke, Peter}, title = {Robotic process automation : Positioning, structuring, and framing the work}, series = {Robotic process automation : Management, technology, applications}, booktitle = {Robotic process automation : Management, technology, applications}, editor = {Czarnecki, Christian and Fettke, Peter}, publisher = {De Gruyter}, address = {Oldenbourg}, isbn = {978-3-11-067668-6 (Print)}, doi = {10.1515/9783110676693-202}, pages = {3 -- 24}, year = {2021}, abstract = {Robotic process automation (RPA) has attracted increasing attention in research and practice. This chapter positions, structures, and frames the topic as an introduction to this book. RPA is understood as a broad concept that comprises a variety of concrete solutions. From a management perspective RPA offers an innovative approach for realizing automation potentials, whereas from a technical perspective the implementation based on software products and the impact of artificial intelligence (AI) and machine learning (ML) are relevant. RPA is industry-independent and can be used, for example, in finance, telecommunications, and the public sector. With respect to RPA this chapter discusses definitions, related approaches, a structuring framework, a research framework, and an inside as well as outside architectural view. Furthermore, it provides an overview of the book combined with short summaries of each chapter.}, language = {en} } @incollection{CzarneckiHongSchmitzetal.2021, author = {Czarnecki, Christian and Hong, Chin-Gi and Schmitz, Manfred and Dietze, Christian}, title = {Enabling digital transformation through cognitive robotic process automation at Deutsche Telekom Services Europe}, series = {Digitalization Cases Vol. 2 : Mastering digital transformation for global business}, booktitle = {Digitalization Cases Vol. 2 : Mastering digital transformation for global business}, editor = {Urbach, Nils and R{\"o}glinger, Maximilian and Kautz, Karlheinz and Alias, Rose Alinda and Saunders, Carol and Wiener, Martin}, publisher = {Springer}, address = {Cham}, isbn = {978-3-030-80002-4 (Print)}, doi = {10.1007/978-3-030-80003-1}, pages = {123 -- 138}, year = {2021}, abstract = {Subject of this case is Deutsche Telekom Services Europe (DTSE), a service center for administrative processes. Due to the high volume of repetitive tasks (e.g., 100k manual uploads of offer documents into SAP per year), automation was identified as an important strategic target with a high management attention and commitment. DTSE has to work with various backend application systems without any possibility to change those systems. Furthermore, the complexity of administrative processes differed. When it comes to the transfer of unstructured data (e.g., offer documents) to structured data (e.g., MS Excel files), further cognitive technologies were needed.}, language = {en} } @article{CzarneckiHeuserKraemeretal.2006, author = {Czarnecki, Christian and Heuser, Marcus and Kr{\"a}mer, Christian and Stummer, Christoph and Theisinger, Felix and Wettklo, Michael}, title = {How to get more customer satisfaction : Erfolg im Wettbewerb durch kundenzentrierte Prozesse}, series = {Detecon Management Report}, journal = {Detecon Management Report}, number = {3}, publisher = {Detecon Internat. GmbH}, address = {Eschborn}, issn = {1867-3147}, pages = {29 -- 33}, year = {2006}, abstract = {Unternehmen sind in der Regel {\"u}berzeugt, dass sie die Bed{\"u}rfnisse ihrer Kunden in den Mittelpunkt stellen. Aber in der direkten Interaktion mit dem Kunden zeigen sie h{\"a}ufig Schw{\"a}chen. Der folgende Beitrag illustriert, wie durch eine konsequente Ausrichtung der Wertsch{\"o}pfungsprozesse auf die zentralen Kundenbed{\"u}rfnisse ein Dreifacheffekt erzielt werden kann: Nachhaltig erh{\"o}hte Kundenzufriedenheit, gesteigerte Effizienz und eine Differenzierung im Wettbewerb.}, language = {de} } @article{CzarneckiGeierPflug2017, author = {Czarnecki, Christian and Geier, Jari and Pflug, Karolin}, title = {Netzvirtualisierung durch SDN und NFV : Unternehmensprozesse auf dem Pr{\"u}fstand}, series = {LANline}, journal = {LANline}, publisher = {AWI Aktuelles Wissen Verl.-Ges.}, address = {Trostberg}, issn = {0942-4172}, year = {2017}, abstract = {Kundenanforderungen an Netzwerke haben sich in den vergangenen Jahren stark ver{\"a}ndert. Mit NFV und SDN sind Unternehmen technisch in der Lage, diesen gerecht zu werden. Die Provider stehen jedoch vor großen Herausforderungen: Insbesondere Produkte und Prozesse m{\"u}ssen angepasst und agiler werden, um die St{\"a}rken von NFV und SDN zum Kundenvorteil auszuspielen.}, language = {de} } @incollection{CzarneckiBensberg2019, author = {Czarnecki, Christian and Bensberg, Frank}, title = {Enhanced Telecom Operations Map (eTOM)}, series = {Enzyklop{\"a}die der Wirtschaftsinformatik}, booktitle = {Enzyklop{\"a}die der Wirtschaftsinformatik}, publisher = {Gito}, address = {Berlin}, pages = {1 -- 4}, year = {2019}, language = {de} } @incollection{Czarnecki2019, author = {Czarnecki, Christian}, title = {Robotergesteuerte Prozessautomatisierung}, series = {Enzyklop{\"a}die der Wirtschaftsinformatik}, booktitle = {Enzyklop{\"a}die der Wirtschaftsinformatik}, publisher = {Gito}, address = {Berlin}, pages = {1 -- 3}, year = {2019}, language = {de} } @incollection{CzarneckiBensberg2019, author = {Czarnecki, Christian and Bensberg, Frank}, title = {Telekommunikationsunternehmen, Anwendungssysteme f{\"u}r}, series = {Enzyklop{\"a}die der Wirtschaftsinformatik}, booktitle = {Enzyklop{\"a}die der Wirtschaftsinformatik}, publisher = {Gito}, address = {Berlin}, pages = {1 -- 3}, year = {2019}, language = {de} }