@article{SiepmannRupietta1993,
  author    = {Siepmann, Thomas and Rupietta, D.},
  title     = {Closer to the customer with computerized product support},
  series = {Technische Mitteilungen Krupp (1993)},
  journal   = {Technische Mitteilungen Krupp (1993)},
  address   = {Essen},
  year      = {1993},
  language  = {en}
}