@article{Pietsch1997,
  author    = {Pietsch, Wolfram},
  title     = {Kundenorientiertes Software-Prozeßmanagement},
  series = {IM : die Fachzeitschrift f{\"u}r Information Management \& Consulting. 12 (1997), H. 1},
  journal   = {IM : die Fachzeitschrift f{\"u}r Information Management \& Consulting. 12 (1997), H. 1},
  isbn      = {0930-5181, 1616-1017},
  pages     = {21 -- 26},
  year      = {1997},
  language  = {de}
}