@article{SchubertScholl2011,
  author    = {Schubert, Nicole and Scholl, Ingrid},
  title     = {Comparing GPU-based multi-volume ray casting techniques},
  series = {Computer Science - Research and Development},
  volume    = {26},
  journal   = {Computer Science - Research and Development},
  number    = {12},
  publisher = {Springer},
  address   = {Berlin},
  isbn      = {1865-2042},
  pages     = {39 -- 50},
  year      = {2011},
  language  = {en}
}
@article{SchollAachDesernoetal.2011,
  author    = {Scholl, Ingrid and Aach, Til and Deserno, Thomas M. and Kuhlen, Torsten},
  title     = {Challenges of medical image processing},
  series = {Computer Science - Research and Development},
  volume    = {26},
  journal   = {Computer Science - Research and Development},
  number    = {1-2},
  publisher = {Springer},
  address   = {Berlin},
  isbn      = {1865-2042},
  pages     = {5 -- 13},
  year      = {2011},
  language  = {en}
}
@article{DesernoAachAmuntsetal.2011,
  author    = {Deserno, Thomas M. and Aach, Til and Amunts, Katrin and Hillen, Walter and Kuhlen, Torsten and Scholl, Ingrid},
  title     = {Advances in medical image processing : A special Issue on the Workshop in Aachen, Germany, March 2010},
  series = {Computer Science - Research and Development. 26 (2011), H. 1-2},
  journal   = {Computer Science - Research and Development. 26 (2011), H. 1-2},
  publisher = {springer},
  address   = {Berlin},
  isbn      = {1865-2042},
  pages     = {1 -- 3},
  year      = {2011},
  language  = {en}
}
@article{SchaeferHoefkenSchuba2011,
  author    = {Schaefer, Thomas and H{\"o}fken, Hans-Wilhelm and Schuba, Marko},
  title     = {Windows Phone 7 from a Digital Forensics' Perspective},
  publisher = {Springer},
  address   = {Berlin},
  year      = {2011},
  language  = {en}
}
@incollection{LuczakWolfMuehlfelder2001,
  author    = {Luczak, Holger and Wolf, Martin and M{\"u}hlfelder, M.},
  title     = {Arbeitswissenschaft},
  series = {CSCW-Kompendium : Lehr- und Handbuch zum computerunterst{\"u}tzten kooperativen Arbeiten ; mit 9 Tabellen},
  booktitle = {CSCW-Kompendium : Lehr- und Handbuch zum computerunterst{\"u}tzten kooperativen Arbeiten ; mit 9 Tabellen},
  editor    = {Schwabe, Gerhard},
  publisher = {Springer},
  address   = {Berlin},
  isbn      = {978-3-540-67552-5},
  doi       = {10.1007/978-3-642-56848-0_2},
  pages     = {7 -- 14},
  year      = {2001},
  abstract  = {Unter Arbeit wird das T{\"a}tigsein des Menschen verstanden, bei dem dieser mit anderen Menschen und (technischen) Hilfsmitteln in Interaktion tritt, um unter wirtschaftlichen Zielsetzungen G{\"u}ter und Dienstleistungen zu erstellen (Luczak, 1998a). Arbeit dient direkt oder indirekt der Erhaltung der eigenen Existenz und der Existenz der Gesellschaft. Arbeit ist deshalb eine besondere Form des T{\"a}tigseins neben anderen wie Spiel, Sport, Lemen usw.},
  language  = {de}
}
@incollection{LuczakWolfSchlicketal.1999,
  author    = {Luczak, Holger and Wolf, Martin and Schlick, Christopher and Springer, J. and Foltz, Christian},
  title     = {Personenorientierte Arbeitsprozesse und Kommunikationsforrnen},
  series = {Integration von Entwicklungssystemen in Ingenieuranwendungen : substantielle Verbesserung der Entwicklungsprozesse},
  booktitle = {Integration von Entwicklungssystemen in Ingenieuranwendungen : substantielle Verbesserung der Entwicklungsprozesse},
  editor    = {Nagl, Walter},
  publisher = {Springer},
  address   = {Berlin},
  isbn      = {3-540-63920-9},
  pages     = {403 -- 422},
  year      = {1999},
  language  = {de}
}
@article{SchifferFerreinLakemeyer2011,
  author    = {Schiffer, Stefan and Ferrein, Alexander and Lakemeyer, Gerhard},
  title     = {Reasoning with Qualitative Positional Information for Domestic Domains in the Situation Calculus},
  series = {Journal of Intelligent \& Robotic Systems},
  volume    = {63},
  journal   = {Journal of Intelligent \& Robotic Systems},
  number    = {2},
  publisher = {Springer},
  address   = {Berlin},
  isbn      = {0921-0296},
  pages     = {273 -- 300},
  year      = {2011},
  language  = {en}
}
@article{FerreinBeckLakemeyer2009,
  author    = {Ferrein, Alexander and Beck, Daniel and Lakemeyer, Gerhard},
  title     = {Landmark-Based Representations for Navigating Holonomic Soccer Robots / Beck, Daniel ; Ferrein, Alexander ; Lakemeyer, Gerhard},
  series = {RoboCup 2008 : robot soccer world cup XII / Luca Iocchi ... (eds.)},
  journal   = {RoboCup 2008 : robot soccer world cup XII / Luca Iocchi ... (eds.)},
  publisher = {Springer},
  address   = {Heidelberg},
  isbn      = {978-3-642-02921-9},
  pages     = {25 -- 36},
  year      = {2009},
  language  = {en}
}
@incollection{GoeckelSchifferWagneretal.2015,
  author    = {Goeckel, Tom and Schiffer, Stefan and Wagner, Hermann and Lakemeyer, Gerhard},
  title     = {The Video Conference Tool Robot ViCToR},
  series = {Intelligent Robotics and Applications : 8th International Conference, ICIRA 2015, Portsmouth, UK, August 24-27, 2015, Proceedings, Part II},
  booktitle = {Intelligent Robotics and Applications : 8th International Conference, ICIRA 2015, Portsmouth, UK, August 24-27, 2015, Proceedings, Part II},
  publisher = {Springer},
  isbn      = {978-3-319-22876-1},
  doi       = {10.1007/978-3-319-22876-1_6},
  pages     = {61 -- 73},
  year      = {2015},
  abstract  = {We present a robotic tool that autonomously follows a conversation to enable remote presence in video conferencing. When humans participate in a meeting with the help of video conferencing tools, it is crucial that they are able to follow the conversation both with acoustic and visual input. To this end, we design and implement a video conferencing tool robot that uses binaural sound source localization as its main source to autonomously orient towards the currently talking speaker. To increase robustness of the acoustic cue against noise we supplement the sound localization with a source detection stage. Also, we include a simple onset detector to retain fast response times. Since we only use two microphones, we are confronted with ambiguities on whether a source is in front or behind the device. We resolve these ambiguities with the help of face detection and additional moves. We tailor the system to our target scenarios in experiments with a four minute scripted conversation. In these experiments we evaluate the influence of different system settings on the responsiveness and accuracy of the device.},
  language  = {en}
}
@incollection{NiemuellerReuterEwertetal.2015,
  author    = {Niemueller, Tim and Reuter, Sebastian and Ewert, Daniel and Ferrein, Alexander and Jeschke, Sabina and Lakemeyer, Gerhard},
  title     = {Decisive Factors for the Success of the Carologistics RoboCup Team in the RoboCup Logistics League 2014},
  series = {RoboCup 2014: Robot World Cup XVIII},
  booktitle = {RoboCup 2014: Robot World Cup XVIII},
  publisher = {Springer},
  isbn      = {978-3-319-18615-3},
  pages     = {155 -- 167},
  year      = {2015},
  language  = {en}
}
@incollection{PuliniGligorevic2009,
  author    = {Pulini, Paola and Gligorevic, Snjezana},
  title     = {WIMAX performance in the airport environment},
  series = {Multi-carrier systems \& solutions 2009. (Lecture notes in electrical engineering ; 41)},
  booktitle = {Multi-carrier systems \& solutions 2009. (Lecture notes in electrical engineering ; 41)},
  publisher = {Springer},
  address   = {Berlin [u.a.]},
  isbn      = {978-90-481-2529-6 (Print) ; 978-90-481-2530-2 (Online)},
  pages     = {301 -- 310},
  year      = {2009},
  abstract  = {In this paper, the multicarrier physical layers of WiMAX are evaluated in the context of airport data links. The orthogonal frequency-division multiplexing (OFDM) and orthogonal frequency-division multiple-access (OFDMA) cases are applied to the forward link (FL) and reverse link (RL), respectively. The performance of the so called parking and taxi scenarios is presented for airport communications in C-band. Numerical results show that the proposed scheme brings good performance for both the FL and the RL. For the OFDMA case a structure changing called double-tile is also proposed to improve the system performance.},
  language  = {en}
}
@incollection{PriedeFerrein2013,
  author    = {Priede, Gareth and Ferrein, Alexander},
  title     = {Towards passive walking for the fully-actuated biped robot Nao},
  series = {Emerging trends in computing, informatics, systems sciences, and engineering. (Lecture notes in electrical engineering : vol. 151)},
  booktitle = {Emerging trends in computing, informatics, systems sciences, and engineering. (Lecture notes in electrical engineering : vol. 151)},
  publisher = {Springer},
  address   = {New York, NY},
  isbn      = {978-1-4614-3557-0 ; 978-1-4614-3558-7},
  doi       = {10.1007/978-1-4614-3558-7_18},
  pages     = {225 -- 236},
  year      = {2013},
  abstract  = {Many biped robots deploy a form of gait that follows the zero moment point (ZMP) approach, that is, the robot is in a stable position at any point in time. This requires the robot to be fully actuated. While very stable, the draw-backs of this approach are a fairly slow gait and high energy consumption. An alternative approach is the so-called passive-dynamic walking, where the gait makes use of the inertia and dynamic stability of the robot. In this paper we describe our ongoing work of combining the principles of passive-dynamic walking on the fully-actuated biped robot Nao, which is also deployed for robotic soccer applications. We present a simple controller that allows the robot to stably rock sidewards, showing a closed limit-cycle. We discuss first results of superimposing a forward motion on the sidewards motion. Based on this we expect to endow the Nao with a fast, robust, and stable passive-dynamic walk on the fully-actuated Nao in the future.},
  language  = {en}
}
@incollection{NiemuellerEwertReuteretal.2014,
  author    = {Niem{\"u}ller, Tim and Ewert, Daniel and Reuter, Sebastian and Ferrein, Alexander and Jeschke, Sabina and Lakemeyer, Gerhard},
  title     = {RoboCup logistics league sponsored by festo: A competitive factory automation testbed},
  series = {RoboCup 2013: Robot World Cup XVII : Eindhoven; Netherlands; 1 July 2013 through 1 July 2013. (Lecture notes in computer science ; 8371)},
  booktitle = {RoboCup 2013: Robot World Cup XVII : Eindhoven; Netherlands; 1 July 2013 through 1 July 2013. (Lecture notes in computer science ; 8371)},
  publisher = {Springer},
  address   = {Berlin},
  organization    = {RoboCup International Symposium <17, 2013, Eindhoven>},
  isbn      = {978-3-662-44467-2 (Print) 978-3-662-44468-9 (Online)},
  pages     = {336 -- 347},
  year      = {2014},
  abstract  = {A new trend in automation is to deploy so-called cyber-physical systems (CPS) which combine computation with physical processes. The novel RoboCup Logistics League Sponsored by Festo (LLSF) aims at such CPS logistic scenarios in an automation setting. A team of robots has to produce products from a number of semi-finished products which they have to machine during the game. Different production plans are possible and the robots need to recycle scrap byproducts. This way, the LLSF is a very interesting league offering a number of challenging research questions for planning, coordination, or communication in an application-driven scenario. In this paper, we outline the objectives of the LLSF and present steps for developing the league further towards a benchmark for logistics scenarios for CPS. As a major milestone we present the new automated referee system which helps in governing the game play as well as keeping track of the scored points in a very complex factory scenario.},
  language  = {en}
}
@incollection{AlhwarinFerreinScholl2014,
  author    = {Alhwarin, Faraj and Ferrein, Alexander and Scholl, Ingrid},
  title     = {IR stereo kinect: improving depth images by combining structured light with IR stereo},
  series = {PRICAI 2014: Trends in artificial intelligence : 13th Pacific Rim International Conference on Artificial Intelligence : Gold Coast, QLD, Australia, December 1-5, 2014 : proceedings. (Lecture notes in computer science ; vol. 8862)},
  booktitle = {PRICAI 2014: Trends in artificial intelligence : 13th Pacific Rim International Conference on Artificial Intelligence : Gold Coast, QLD, Australia, December 1-5, 2014 : proceedings. (Lecture notes in computer science ; vol. 8862)},
  publisher = {Springer},
  address   = {M{\"u}nchen},
  isbn      = {978-3-319-13559-5 (Print) ; 978-3-319-13560-1 (E-Book)},
  doi       = {10.1007/978-3-319-13560-1_33},
  pages     = {409 -- 421},
  year      = {2014},
  abstract  = {RGB-D sensors such as the Microsoft Kinect or the Asus Xtion are inexpensive 3D sensors. A depth image is computed by calculating the distortion of a known infrared light (IR) pattern which is projected into the scene. While these sensors are great devices they have some limitations. The distance they can measure is limited and they suffer from reflection problems on transparent, shiny, or very matte and absorbing objects. If more than one RGB-D camera is used the IR patterns interfere with each other. This results in a massive loss of depth information. In this paper, we present a simple and powerful method to overcome these problems. We propose a stereo RGB-D camera system which uses the pros of RGB-D cameras and combine them with the pros of stereo camera systems. The idea is to utilize the IR images of each two sensors as a stereo pair to generate a depth map. The IR patterns emitted by IR projectors are exploited here to enhance the dense stereo matching even if the observed objects or surfaces are texture-less or transparent. The resulting disparity map is then fused with the depth map offered by the RGB-D sensor to fill the regions and the holes that appear because of interference, or due to transparent or reflective objects. Our results show that the density of depth information is increased especially for transparent, shiny or matte objects.},
  language  = {en}
}
@incollection{RebelHueningScholletal.2015,
  author    = {Rebel, S{\"o}ren and H{\"u}ning, Felix and Scholl, Ingrid and Ferrein, Alexander},
  title     = {MQOne: Low-cost design for a rugged-terrain robot platform},
  series = {Intelligent robotics and applications : 8th International Conference, ICIRA 2015, Portsmouth, UK, August 24-27, 2015, Proceedings, Part II (Lecture notes in computer science : vol. 9245)},
  booktitle = {Intelligent robotics and applications : 8th International Conference, ICIRA 2015, Portsmouth, UK, August 24-27, 2015, Proceedings, Part II (Lecture notes in computer science : vol. 9245)},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-319-22875-4 (print) ; 978-3-319-22876-1 (E-Book)},
  doi       = {10.1007/978-3-319-22876-1_19},
  pages     = {209 -- 221},
  year      = {2015},
  abstract  = {Rugged terrain robot designs are important for field robotics missions. A number of commercial platforms are available, however, at an impressive price. In this paper, we describe the hardware and software component of a low-cost wheeled rugged-terrain robot. The robot is based on an electric children quad bike and is modified to be driven by wire. In terms of climbing properties, operation time and payload it can compete with some of the commercially available platforms, but at a far lower price.},
  language  = {en}
}
@incollection{KuemmellHillgaertner2015,
  author    = {K{\"u}mmell, Steffen and Hillg{\"a}rtner, Michael},
  title     = {Inductive charging comfortable and nonvisible charging stations for urbanised areas},
  series = {E-Mobility in Europe : trends and good practice},
  booktitle = {E-Mobility in Europe : trends and good practice},
  publisher = {Springer},
  address   = {Cham [u.a.]},
  isbn      = {978-3-319-13193-1},
  doi       = {10.1007/978-3-319-13194-8_16},
  pages     = {297 -- 309},
  year      = {2015},
  abstract  = {For a wide acceptance of E-Mobility, a well-developed charging infrastructure is needed. Conductive charging stations, which are today's state of the art, are of limited suitability for urbanised areas, since they cause a significant diversification in townscape. Furthermore, they might be destroyed by vandalism. Besides for those urbanistic reasons, inductive charging stations are a much more comfortable alternative, especially in urbanised areas. The usage of conductive charging stations requires more or less bulky charging cables. The handling of those standardised charging cables, especially during poor weather conditions, might cause inconvenience, such as dirty clothing etc. Wireless charging does not require visible and vandalism vulnerable charge sticks. No wired connection between charging station and vehicle is needed, which enable the placement below the surface of parking spaces or other points of interest. Inductive charging seems to be the optimal alternative for E-Mobility, as a high power transfer can be realised with a manageable technical and financial effort. For a well-accepted and working public charging infrastructure in urbanised areas it is essential that the infrastructure fits the vehicles' needs. Hence, a well-adjusted standardisation of the charging infrastructure is essential. This is carried out by several IEC (International Electrotechnical Commission) and national standardisation committees. To ensure an optimised technical solution for future's inductive charging infrastructures, several field tests had been carried out and are planned in near future.},
  language  = {en}
}
@incollection{RahierRitzWallenborn2015,
  author    = {Rahier, Michael and Ritz, Thomas and Wallenborn, Ramona},
  title     = {Information and communication technology for integrated mobility concepts such as E-carsharing},
  series = {E-Mobility in Europe : trends and good practice},
  booktitle = {E-Mobility in Europe : trends and good practice},
  publisher = {Springer},
  address   = {Cham [u.a.]},
  isbn      = {978-3-319-13193-1},
  doi       = {10.1007/978-3-319-13194-8_17},
  pages     = {311 -- 326},
  year      = {2015},
  abstract  = {During the past decade attitude towards sharing things has changed extremely. Not just personal data is shared (e.g. in social networks) but also mobility. Together with the increased ecological awareness of the recent years, new mobility concepts have evolved. E-carsharing has become a symbol for these changes of attitude. The management of a shared car fleet, the energy management of electric mobility and the management of various carsharing users with individual likes and dislikes are just some of the major challenges of e-carsharing. Weaving it into integrated mobility concepts, this raises complexity even further. These challenges can only be overcome by an appropriate amount of well-shaped information available at the right place and time. In order to gather, process and share the required information, fleet cars have to be equipped with modern information and communication technology (ICT) and become so-called fully connected cars. Ensuring the usability of these ICT systems is another challenge that is often neglected, even though it is usability that makes carsharing comfortable, attractive and supports users' new attitudes. By means of an integrated and consistent concept for human-machine interaction (HMI), the usability of such systems can be raised tremendously.},
  language  = {en}
}
@incollection{IbanezSanchezWolf2020,
  author    = {Ibanez-Sanchez, Gema and Wolf, Martin},
  title     = {Interactive Process Mining-Induced Change Management Methodology for Healthcare},
  series = {Interactive Process Mining in Healthcare},
  booktitle = {Interactive Process Mining in Healthcare},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-53993-1 (Online)},
  doi       = {10.1007/978-3-030-53993-1_16},
  pages     = {267 -- 293},
  year      = {2020},
  abstract  = {The adoption of the Digital Health Transformation is a tremendous paradigm change in health organizations, which is not a trivial process in reality. For that reason, in this chapter, it is proposed a methodology with the objective to generate a changing culture in healthcare organisations. Such a change culture is essential for the successful implementation of any supporting methods like Interactive Process Mining. It needs to incorporate (mostly) new ways of team-based and evidence-based approaches for solving structural problems in a digital healthcare environment.},
  language  = {en}
}
@incollection{RaoPathroseHueningetal.2019,
  author    = {Rao, Deepak and Pathrose, Plato and H{\"u}ning, Felix and Sid, Jithin},
  title     = {An Approach for Validating Safety of Perception Software in Autonomous Driving Systems},
  series = {Model-Based Safety and Assessment: 6th International Symposium, IMBSA 2019, Thessaloniki, Greece, October 16-18, 2019, Proceedings},
  booktitle = {Model-Based Safety and Assessment: 6th International Symposium, IMBSA 2019, Thessaloniki, Greece, October 16-18, 2019, Proceedings},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-32872-6},
  doi       = {10.1007/978-3-030-32872-6_20},
  pages     = {303 -- 316},
  year      = {2019},
  abstract  = {The increasing complexity of Advanced Driver Assistance Systems (ADAS) presents a challenging task to validate safe and reliable performance of these systems under varied conditions. The test and validation of ADAS/AD with real test drives, although important, involves huge costs and time. Simulation tools provide an alternative with the added advantage of reproducibility but often use ideal sensors, which do not reflect real sensor output accurately. This paper presents a new validation methodology using fault injection, as recommended by the ISO 26262 standard, to test software and system robustness. In our work, we investigated and developed a tool capable of inserting faults at different software and system levels to verify its robustness. The scope of this paper is to cover the fault injection test for the Visteon's DriveCore™ system, a centralized domain controller for Autonomous driving which is sensor agnostic and SoC agnostic. With this new approach, the validation of safety monitoring functionality and its behavior can be tested using real-world data instead of synthetic data from simulation tools resulting in having better confidence in system performance before proceeding with in-vehicle testing.},
  language  = {en}
}
@article{KoehlerRoepkeWolf2021,
  author    = {K{\"o}hler, Klemens and R{\"o}pke, Ren{\´e} and Wolf, Martin},
  title     = {Through a mirror darkly - On the obscurity of teaching goals in game-based learning in IT security},
  series = {ISAGA 2019: Simulation Gaming Through Times and Disciplines},
  journal   = {ISAGA 2019: Simulation Gaming Through Times and Disciplines},
  publisher = {Springer},
  address   = {Cham},
  doi       = {10.1007/978-3-030-72132-9_6},
  pages     = {61 -- 73},
  year      = {2021},
  abstract  = {Teachers and instructors use very specific language communicating teaching goals. The most widely used frameworks of common reference are the Bloom's Taxonomy and the Revised Bloom's Taxonomy. The latter provides distinction of 209 different teaching goals which are connected to methods. In Competence Developing Games (CDGs - serious games to convey knowledge) and in IT security education, a two- or three level typology exists, reducing possible learning outcomes to awareness, training, and education. This study explores whether this much simpler framework succeeds in achieving the same range of learning outcomes. Method wise a keyword analysis was conducted. The results were threefold: 1. The words used to describe teaching goals in CDGs on IT security education do not reflect the whole range of learning outcomes. 2. The word choice is nevertheless different from common language, indicating an intentional use of language. 3. IT security CDGs use different sets of terms to describe learning outcomes, depending on whether they are awareness, training, or education games. The interpretation of the findings is that the reduction to just three types of CDGs reduces the capacity to communicate and think about learning outcomes and consequently reduces the outcomes that are intentionally achieved.},
  language  = {en}
}
@incollection{MuellerAltherrAholaetal.2018,
  author    = {M{\"u}ller, Tim M. and Altherr, Lena and Ahola, Marja and Schabel, Samuel and Pelz, Peter F.},
  title     = {Optimizing pressure screen systems in paper recycling: optimal system layout, component selection and operation},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-18499-5},
  doi       = {10.1007/978-3-030-18500-8_44},
  pages     = {355 -- 361},
  year      = {2018},
  abstract  = {Around 60\% of the paper worldwide is made from recovered paper. Especially adhesive contaminants, so called stickies, reduce paper quality. To remove stickies but at the same time keep as many valuable fibers as possible, multi-stage screening systems with several interconnected pressure screens are used. When planning such systems, suitable screens have to be selected and their interconnection as well as operational parameters have to be defined considering multiple conflicting objectives. In this contribution, we present a Mixed-Integer Nonlinear Program to optimize system layout, component selection and operation to find a suitable trade-off between output quality and yield.},
  language  = {en}
}
@article{AltherrEdererLorenzetal.2014,
  author    = {Altherr, Lena and Ederer, Thorsten and Lorenz, Ulf and Pelz, Peter F. and P{\"o}ttgen, Philipp},
  title     = {Experimental validation of an enhanced system synthesis approach},
  series = {Operations Research Proceedings 2014},
  journal   = {Operations Research Proceedings 2014},
  editor    = {L{\"u}bbecke, Marco and Koster, Arie and Letmathe, Peter and Madlener, Reihard and Peis, Britta and Walther, Grit},
  publisher = {Springer},
  address   = {Basel},
  isbn      = {978-3-319-28695-2},
  doi       = {10.1007/978-3-319-28697-6_1},
  pages     = {6},
  year      = {2014},
  abstract  = {Planning the layout and operation of a technical system is a common task for an engineer. Typically, the workflow is divided into consecutive stages: First, the engineer designs the layout of the system, with the help of his experience or of heuristic methods. Secondly, he finds a control strategy which is often optimized by simulation. This usually results in a good operating of an unquestioned sys- tem topology. In contrast, we apply Operations Research (OR) methods to find a cost-optimal solution for both stages simultaneously via mixed integer program- ming (MILP). Technical Operations Research (TOR) allows one to find a provable global optimal solution within the model formulation. However, the modeling error due to the abstraction of physical reality remains unknown. We address this ubiq- uitous problem of OR methods by comparing our computational results with mea- surements in a test rig. For a practical test case we compute a topology and control strategy via MILP and verify that the objectives are met up to a deviation of 8.7\%.},
  language  = {en}
}
@incollection{StengerAltherrMuelleretal.2018,
  author    = {Stenger, David and Altherr, Lena and M{\"u}ller, Tankred and Pelz, Peter F.},
  title     = {Product family design optimization using model-based engineering techniques},
  series = {Operations Research Proceedings 2017},
  booktitle = {Operations Research Proceedings 2017},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-319-89919-0},
  doi       = {10.1007/978-3-319-89920-6_66},
  pages     = {495 -- 502},
  year      = {2018},
  abstract  = {Highly competitive markets paired with tremendous production volumes demand particularly cost efficient products. The usage of common parts and modules across product families can potentially reduce production costs. Yet, increasing commonality typically results in overdesign of individual products. Multi domain virtual prototyping enables designers to evaluate costs and technical feasibility of different single product designs at reasonable computational effort in early design phases. However, savings by platform commonality are hard to quantify and require detailed knowledge of e.g. the production process and the supply chain. Therefore, we present and evaluate a multi-objective metamodel-based optimization algorithm which enables designers to explore the trade-off between high commonality and cost optimal design of single products.},
  language  = {en}
}
@incollection{AltherrDoerigEdereretal.2017,
  author    = {Altherr, Lena and D{\"o}rig, Bastian and Ederer, Thorsten and Pelz, Peter Franz and Pfetsch, Marc and Wolf, Jan},
  title     = {A mixed-integer nonlinear program for the design of gearboxes},
  series = {Operations Research Proceedings 2016},
  booktitle = {Operations Research Proceedings 2016},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-319-55701-4},
  doi       = {10.1007/978-3-319-55702-1_31},
  pages     = {227 -- 233},
  year      = {2017},
  abstract  = {Gearboxes are mechanical transmission systems that provide speed and torque conversions from a rotating power source. Being a central element of the drive train, they are relevant for the efficiency and durability of motor vehicles. In this work, we present a new approach for gearbox design: Modeling the design problem as a mixed-integer nonlinear program (MINLP) allows us to create gearbox designs from scratch for arbitrary requirements and—given enough time—to compute provably globally optimal designs for a given objective. We show how different degrees of freedom influence the runtime and present an exemplary solution.},
  language  = {en}
}
@incollection{LeiseAltherrPelz2018,
  author    = {Leise, Philipp and Altherr, Lena and Pelz, Peter F.},
  title     = {Energy-Efficient design of a water supply system for skyscrapers by mixed-integer nonlinear programming},
  series = {Operations Research Proceedings 2017},
  booktitle = {Operations Research Proceedings 2017},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-319-89919-0},
  doi       = {10.1007/978-3-319-89920-6_63},
  year      = {2018},
  abstract  = {The energy-efficiency of technical systems can be improved by a systematic design approach. Technical Operations Research (TOR) employs methods known from Operations Research to find a global optimal layout and operation strategy of technical systems. We show the practical usage of this approach by the systematic design of a decentralized water supply system for skyscrapers. All possible network options and operation strategies are modeled by a Mixed-Integer Nonlinear Program. We present the optimal system found by our approach and highlight the energy savings compared to a conventional system design.},
  language  = {en}
}
@inproceedings{RauschFriesenAltherretal.2018,
  author    = {Rausch, Lea and Friesen, John and Altherr, Lena and Pelz, Peter F.},
  title     = {Using mixed-integer programming for the optimal design of water supply networks for slums},
  series = {Operations Research Proceedings 2017},
  booktitle = {Operations Research Proceedings 2017},
  editor    = {Kliewer, Natalia and Ehmke, Jan Fabian and Bornd{\"o}rfer, Ralf},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-319-89919-0 (Print)},
  doi       = {10.1007/978-3-319-89920-6_68},
  pages     = {509 -- 516},
  year      = {2018},
  abstract  = {The UN sets the goal to ensure access to water and sanitation for all people by 2030. To address this goal, we present a multidisciplinary approach for designing water supply networks for slums in large cities by applying mathematical optimization. The problem is modeled as a mixed-integer linear problem (MILP) aiming to find a network describing the optimal supply infrastructure. To illustrate the approach, we apply it on a small slum cluster in Dhaka, Bangladesh.},
  language  = {en}
}
@incollection{AltherrEdererLorenzetal.2016,
  author    = {Altherr, Lena and Ederer, Thorsten and Lorenz, Ulf and Pelz, Peter F. and P{\"o}ttgen, Philipp},
  title     = {Designing a feedback control system via mixed-integer programming},
  series = {Operations Research Proceedings 2014: Selected Papers of the Annual International Conference of the German Operations Research},
  booktitle = {Operations Research Proceedings 2014: Selected Papers of the Annual International Conference of the German Operations Research},
  editor    = {L{\"u}bbecke, Marco E. and Koster, Arie and Letmathe, Peter and Madlener, Reihard and Preis, Britta and Walther, Grit},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-319-28695-2},
  doi       = {10.1007/978-3-319-28697-6_18},
  pages     = {121 -- 127},
  year      = {2016},
  abstract  = {Pure analytical or experimental methods can only find a control strategy for technical systems with a fixed setup. In former contributions we presented an approach that simultaneously finds the optimal topology and the optimal open-loop control of a system via Mixed Integer Linear Programming (MILP). In order to extend this approach by a closed-loop control we present a Mixed Integer Program for a time discretized tank level control. This model is the basis for an extension by combinatorial decisions and thus for the variation of the network topology. Furthermore, one is able to appraise feasible solutions using the global optimality gap.},
  language  = {en}
}
@incollection{AltherrLeise2021,
  author    = {Altherr, Lena and Leise, Philipp},
  title     = {Resilience as a concept for mastering uncertainty},
  series = {Mastering Uncertainty in Mechanical Engineering},
  booktitle = {Mastering Uncertainty in Mechanical Engineering},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-78353-2},
  doi       = {10.1007/978-3-030-78354-9},
  pages     = {412 -- 417},
  year      = {2021},
  language  = {en}
}
@incollection{AltherrLeisePfetschetal.2021,
  author    = {Altherr, Lena and Leise, Philipp and Pfetsch, Marc E. and Schmitt, Andreas},
  title     = {Optimal design of resilient technical systems on the example of water supply systems},
  series = {Mastering Uncertainty in Mechanical Engineering},
  booktitle = {Mastering Uncertainty in Mechanical Engineering},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-78356-3},
  pages     = {429 -- 433},
  year      = {2021},
  language  = {en}
}
@incollection{LeiseAltherr2021,
  author    = {Leise, Philipp and Altherr, Lena},
  title     = {Experimental evaluation of resilience metrics in a fluid system},
  series = {Mastering Uncertainty in Mechanical Engineering},
  booktitle = {Mastering Uncertainty in Mechanical Engineering},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-78356-3},
  pages     = {442 -- 447},
  year      = {2021},
  language  = {en}
}
@article{CzarneckiBensbergAuth2019,
  author    = {Czarnecki, Christian and Bensberg, Frank and Auth, Gunnar},
  title     = {Die Rolle von Softwarerobotern f{\"u}r die zuk{\"u}nftige Arbeitswelt},
  series = {HMD Praxis der Wirtschaftsinformatik},
  volume    = {56},
  journal   = {HMD Praxis der Wirtschaftsinformatik},
  number    = {4},
  publisher = {Springer},
  address   = {Cham},
  issn      = {2198-2775},
  doi       = {10.1365/s40702-019-00548-z},
  pages     = {795 -- 808},
  year      = {2019},
  abstract  = {Im Rahmen der Digitalisierung ist die zunehmende Automatisierung von bisher manuellen Prozessschritten ein Aspekt, der massive Auswirkungen auf die zuk{\"u}nftige Arbeitswelt haben wird. In diesem Kontext werden an den Einsatz von Softwarerobotern zur Prozessautomatisierung hohe Erwartungen gekn{\"u}pft. Bei den Implementierungsans{\"a}tzen wird die Diskussion aktuell insbesondere durch Robotic Process Automation (RPA) und Chatbots gepr{\"a}gt. Beide Ans{\"a}tze verfolgen das gemeinsame Ziel einer 1:1-Automatisierung von menschlichen Handlungen und dadurch ein direktes Ersetzen von Mitarbeitern durch Maschinen. Bei RPA werden Prozesse durch Softwareroboter erlernt und automatisiert ausgef{\"u}hrt. Dabei emulieren RPA-Roboter die Eingaben auf der bestehenden Pr{\"a}sentationsschicht, so dass keine {\"A}nderungen an vorhandenen Anwendungssystemen notwendig sind. Am Markt werden bereits unterschiedliche RPA-L{\"o}sungen als Softwareprodukte angeboten. Durch Chatbots werden Ein- und Ausgaben von Anwendungssystemen {\"u}ber nat{\"u}rliche Sprache realisiert. Dadurch ist die Automatisierung von unternehmensexterner Kommunikation (z. B. mit Kunden) aber auch von unternehmensinternen Assistenzt{\"a}tigkeiten m{\"o}glich. Der Beitrag diskutiert die Auswirkungen von Softwarerobotern auf die Arbeitswelt anhand von Anwendungsbeispielen und erl{\"a}utert die unternehmensindividuelle Entscheidung {\"u}ber den Einsatz von Softwarerobotern anhand von Effektivit{\"a}ts- und Effizienzzielen.},
  language  = {de}
}
@article{CzarneckiWinkelmannSpiliopoulou2013,
  author    = {Czarnecki, Christian and Winkelmann, Axel and Spiliopoulou, Myra},
  title     = {Referenzprozessabl{\"a}ufe f{\"u}r Telekommunikationsunternehmen: Eine Erweiterung des eTOM-Modells},
  series = {Wirtschaftsinformatik},
  volume    = {55},
  journal   = {Wirtschaftsinformatik},
  number    = {2},
  publisher = {Springer Fachmedien},
  address   = {Wiesbaden},
  issn      = {1861-8936},
  doi       = {10.1007/s11576-013-0351-9},
  pages     = {83 -- 97},
  year      = {2013},
  abstract  = {Der Telekommunikationsmarkt erf{\"a}hrt substanzielle Ver{\"a}nderungen. Neue Gesch{\"a}ftsmodelle, innovative Dienstleistungen und Technologien erfordern Reengineering, Transformation und Prozessstandardisierung. Mit der Enhanced Telecom Operation Map (eTOM) bietet das TM Forum ein international anerkanntes de facto Referenz-Prozess-Framework basierend auf spezifischen Anforderungen und Auspr{\"a}gungen der Telekommunikationsindustrie an. Allerdings enth{\"a}lt dieses Referenz-Framework nur eine hierarchische Sammlung von Prozessen auf unterschiedlichen Abstraktionsebenen. Eine Kontrollsicht verstanden als sequenzielle Anordnung von Aktivit{\"a}ten und daraus resultierend ein realer Prozessablauf fehlt ebenso wie eine Ende-zu-Ende-Sicht auf den Kunden. In diesem Artikel erweitern wir das eTOM-Referenzmodell durch Referenzprozessabl{\"a}ufe, in welchen wir das Wissen {\"u}ber Prozesse in Telekommunikationsunternehmen abstrahieren und generalisieren. Durch die Referenzprozessabl{\"a}ufe werden Unternehmen bei dem strukturierten und transparenten (Re-)Design ihrer Prozesse unterst{\"u}tzt. Wir demonstrieren die Anwendbarkeit und N{\"u}tzlichkeit unserer Referenzprozessabl{\"a}ufe in zwei Fallstudien und evaluieren diese anhand von Kriterien f{\"u}r die Bewertung von Referenzmodellen. Die Referenzprozessabl{\"a}ufe wurden vom TM Forum in den Standard aufgenommen und als Teil von eTOM Version 9 ver{\"o}ffentlicht. Dar{\"u}ber hinaus diskutieren wir die Komponenten unseres Ansatzes, die auch außerhalb der Telekommunikationsindustrie angewandt werden k{\"o}nnen.},
  language  = {de}
}
@article{CzarneckiWinkelmannSpiliopoulou2010,
  author    = {Czarnecki, Christian and Winkelmann, Axel and Spiliopoulou, Myra},
  title     = {Services in electronic telecommunication markets: a framework for planning the virtualization of processes},
  series = {Electronic Markets},
  volume    = {20},
  journal   = {Electronic Markets},
  number    = {3-4},
  publisher = {Springer},
  address   = {Berlin},
  issn      = {1422-8890},
  doi       = {10.1007/s12525-010-0045-8},
  pages     = {197 -- 207},
  year      = {2010},
  abstract  = {The potential of electronic markets in enabling innovative product bundles through flexible and sustainable partnerships is not yet fully exploited in the telecommunication industry. One reason is that bundling requires seamless de-assembling and re-assembling of business processes, whilst processes in telecommunication companies are often product-dependent and hard to virtualize. We propose a framework for the planning of the virtualization of processes, intended to assist the decision maker in prioritizing the processes to be virtualized: (a) we transfer the virtualization pre-requisites stated by the Process Virtualization Theory in the context of customer-oriented processes in the telecommunication industry and assess their importance in this context, (b) we derive IT-oriented requirements for the removal of virtualization barriers and highlight their demand on changes at different levels of the organization. We present a first evaluation of our approach in a case study and report on lessons learned and further steps to be performed.},
  language  = {en}
}
@inproceedings{CzarneckiDietze2017,
  author    = {Czarnecki, Christian and Dietze, Christian},
  title     = {Domain-Specific reference modeling in the telecommunications industry},
  series = {DESRIST 2017: Designing the Digital Transformation},
  booktitle = {DESRIST 2017: Designing the Digital Transformation},
  editor    = {Maedche, Alexander and vom Brocke, Jan and Hevner, Alan},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-319-59144-5},
  doi       = {10.1007/978-3-319-59144-5_19},
  pages     = {313 -- 329},
  year      = {2017},
  abstract  = {The telecommunications industry is currently going through a major transformation. In this context, the enhanced Telecom Operations Map (eTOM) is a domain-specific process reference model that is offered by the industry organization TM Forum. In practice, eTOM is well accepted and confirmed as de facto standard. It provides process definitions and process flows on different levels of detail. This article discusses the reference modeling of eTOM, i.e., the design, the resulting artifact, and its evaluation based on three project cases. The application of eTOM in three projects illustrates the design approach and concrete models on strategic and operational levels. The article follows the Design Science Research (DSR) paradigm. It contributes with concrete design artifacts to the transformational needs of the telecommunications industry and offers lessons-learned from a general DSR perspective.},
  language  = {en}
}
@inproceedings{CzarneckiWinkelmannSpiliopoulou2011,
  author    = {Czarnecki, Christian and Winkelmann, Axel and Spiliopoulou, Myra},
  title     = {Making business systems in the telecommunication industry more customer-oriented},
  series = {Information Systems Development : Business Systems and Services: Modeling and Development},
  booktitle = {Information Systems Development : Business Systems and Services: Modeling and Development},
  editor    = {Pokorny, Jaroslav and Repa, Vaclav and Richta, Karel and Wojtkowski, Wita and Linger, Henry and Barry, Chris and Lang, Michael},
  publisher = {Springer},
  address   = {New York},
  isbn      = {978-1-4419-9645-9 (Print)},
  doi       = {10.1007/978-1-4419-9790-6_14},
  pages     = {169 -- 180},
  year      = {2011},
  abstract  = {Market changes have forced telecommunication companies to transform their business. Increased competition, short innovation cycles, changed usage patterns, increased customer expectations and cost reduction are the main drivers. Our objective is to analyze to what extend transformation projects have improved the orientation towards the end-customers. Therefore, we selected 38 real-life case studies that are dealing with customer orientation. Our analysis is based on a telecommunication-specific framework that aligns strategy, business processes and information systems. The result of our analysis shows the following: transformation projects that aim to improve the customer orientation are combined with clear goals on costs and revenue of the enterprise. These projects are usually directly linked to the customer touch points, but also to the development and provisioning of products. Furthermore, the analysis shows that customer orientation is not the sole trigger for transformation. There is no one-fits-all solution; rather, improved customer orientation needs aligned changes of business processes as well as information systems related to different parts of the company.},
  language  = {en}
}
@incollection{CzarneckiAuth2018,
  author    = {Czarnecki, Christian and Auth, Gunnar},
  title     = {Prozessdigitalisierung durch Robotic 7 Process Automation},
  series = {Digitalisierung in Unternehmen: von den theoretischen Ans{\"a}tzen zur praktischen Umsetzung},
  booktitle = {Digitalisierung in Unternehmen: von den theoretischen Ans{\"a}tzen zur praktischen Umsetzung},
  editor    = {Barton, Thomas and M{\"u}ller, Christian and Seel, Christian},
  publisher = {Springer},
  address   = {Wiesbaden},
  isbn      = {9783658227739},
  doi       = {10.1007/978-3-658-22773-9_7},
  pages     = {113 -- 131},
  year      = {2018},
  abstract  = {Im Rahmen der digitalen Transformation werden innovative Technologiekonzepte, wie z. B. das Internet der Dinge und Cloud Computing als Treiber f{\"u}r weitreichende Ver{\"a}nderungen von Organisationen und Gesch{\"a}ftsmodellen angesehen. In diesem Kontext ist Robotic Process Automation (RPA) ein neuartiger Ansatz zur Prozessautomatisierung, bei dem manuelle T{\"a}tigkeiten durch sogenannte Softwareroboter erlernt und automatisiert ausgef{\"u}hrt werden. Dabei emulieren Softwareroboter die Eingaben auf der bestehenden Pr{\"a}sentationsschicht, so dass keine {\"A}nderungen an vorhandenen Anwendungssystemen notwendig sind. Die innovative Idee ist die Transformation der bestehenden Prozessausf{\"u}hrung von manuell zu digital, was RPA von traditionellen Ans{\"a}tzen des Business Process Managements (BPM) unterscheidet, bei denen z. B. prozessgetriebene Anpassungen auf Ebene der Gesch{\"a}ftslogik notwendig sind. Am Markt werden bereits unterschiedliche RPA-L{\"o}sungen als Softwareprodukte angeboten. Gerade bei operativen Prozessen mit sich wiederholenden Verarbeitungsschritten in unterschiedlichen Anwendungssystemen sind gute Ergebnisse durch RPA dokumentiert, wie z. B. die Automatisierung von 35 \% der Backoffice-Prozesse bei Telefonica. Durch den vergleichsweise niedrigen Implementierungsaufwand verbunden mit einem hohen Automatisierungspotenzial ist in der Praxis (z. B. Banken, Telekommunikation, Energieversorgung) ein hohes Interesse an RPA vorhanden. Der Beitrag diskutiert RPA als innovativen Ansatz zur Prozessdigitalisierung und gibt konkrete Handlungsempfehlungen f{\"u}r die Praxis. Dazu wird zwischen modellgetriebenen und selbstlernenden Ans{\"a}tzen unterschieden. Anhand von generellen Architekturen von RPA-Systemen werden Anwendungsszenarien sowie deren Automatisierungspotenziale, aber auch Einschr{\"a}nkungen, diskutiert. Es folgt ein strukturierter Markt{\"u}berblick ausgew{\"a}hlter RPA-Produkte. Anhand von drei konkreten Anwendungsbeispielen wird die Nutzung von RPA in der Praxis verdeutlicht.},
  language  = {de}
}
@incollection{SchneiderWisselinkCzarnecki2018,
  author    = {Schneider, Dominik and Wisselink, Frank and Czarnecki, Christian},
  title     = {Nutzen und Rahmenbedingungen 5 informationsgetriebener Gesch{\"a}ftsmodelle des Internets der Dinge},
  series = {Digitalisierung in Unternehmen: von den theoretischen Ans{\"a}tzen zur praktischen Umsetzung},
  booktitle = {Digitalisierung in Unternehmen: von den theoretischen Ans{\"a}tzen zur praktischen Umsetzung},
  editor    = {Barton, Thomas and M{\"u}ller, Christian and Seel, Christian},
  publisher = {Springer},
  address   = {Wiesbaden},
  isbn      = {9783658227739},
  doi       = {10.1007/978-3-658-22773-9_5},
  pages     = {67 -- 85},
  year      = {2018},
  abstract  = {Im Kontext der zunehmenden Digitalisierung wird das Internet der Dinge (englisch: Internet of Things, IoT) als ein technologischer Treiber angesehen, durch den komplett neue Gesch{\"a}ftsmodelle im Zusammenspiel unterschiedlicher Akteure entstehen k{\"o}nnen. Identifizierte Schl{\"u}sselakteure sind unter anderem traditionelle Industrieunternehmen, Kommunen und Telekommunikationsunternehmen. Letztere sorgen mit der Bereitstellung von Konnektivit{\"a}t daf{\"u}r, dass kleine Ger{\"a}te mit winzigen Batterien nahezu {\"u}berall und direkt an das Internet angebunden werden k{\"o}nnen. Es sind schon viele IoT-Anwendungsf{\"a}lle auf dem Markt, die eine Vereinfachung f{\"u}r Endkunden darstellen, wie beispielsweise Philips Hue Tap. Neben Gesch{\"a}ftsmodellen basierend auf Konnektivit{\"a}t besteht ein großes Potenzial f{\"u}r informationsgetriebene Gesch{\"a}ftsmodelle, die bestehende Gesch{\"a}ftsmodelle unterst{\"u}tzen sowie weiterentwickeln k{\"o}nnen. Ein Beispiel daf{\"u}r ist der IoT-Anwendungsfall Park and Joy der Deutschen Telekom AG, bei dem Parkpl{\"a}tze mithilfe von Sensoren vernetzt und Autofahrer in Echtzeit {\"u}ber verf{\"u}gbare Parkpl{\"a}tze informiert werden. Informationsgetriebene Gesch{\"a}ftsmodelle k{\"o}nnen auf Daten aufsetzen, die in IoT-Anwendungsf{\"a}llen erzeugt werden. Zum Beispiel kann ein Telekommunikationsunternehmen Mehrwert sch{\"o}pfen, indem es aus Daten entscheidungsrelevantere Informationen - sogenannte Insights - ableitet, die zur Steigerung der Entscheidungsagilit{\"a}t genutzt werden. Außerdem k{\"o}nnen Insights monetarisiert werden. Die Monetarisierung von Insights kann nur nachhaltig stattfinden, wenn sorgf{\"a}ltig gehandelt wird und Rahmenbedingungen ber{\"u}cksichtigt werden. In diesem Kapitel wird das Konzept informationsgetriebener Gesch{\"a}ftsmodelle erl{\"a}utert und anhand des konkreten Anwendungsfalls Park and Joy verdeutlicht. Dar{\"u}ber hinaus werden Nutzen, Risiken und Rahmenbedingungen diskutiert.},
  language  = {de}
}
@incollection{CzarneckiHongSchmitzetal.2021,
  author    = {Czarnecki, Christian and Hong, Chin-Gi and Schmitz, Manfred and Dietze, Christian},
  title     = {Enabling digital transformation through cognitive robotic process automation at Deutsche Telekom Services Europe},
  series = {Digitalization Cases Vol. 2 : Mastering digital transformation for global business},
  booktitle = {Digitalization Cases Vol. 2 : Mastering digital transformation for global business},
  editor    = {Urbach, Nils and R{\"o}glinger, Maximilian and Kautz, Karlheinz and Alias, Rose Alinda and Saunders, Carol and Wiener, Martin},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-80002-4 (Print)},
  doi       = {10.1007/978-3-030-80003-1},
  pages     = {123 -- 138},
  year      = {2021},
  abstract  = {Subject of this case is Deutsche Telekom Services Europe (DTSE), a service center for administrative processes. Due to the high volume of repetitive tasks (e.g., 100k manual uploads of offer documents into SAP per year), automation was identified as an important strategic target with a high management attention and commitment. DTSE has to work with various backend application systems without any possibility to change those systems. Furthermore, the complexity of administrative processes differed. When it comes to the transfer of unstructured data (e.g., offer documents) to structured data (e.g., MS Excel files), further cognitive technologies were needed.},
  language  = {en}
}
@incollection{BensbergBuscherCzarnecki2019,
  author    = {Bensberg, Frank and Buscher, Gandalf and Czarnecki, Christian},
  title     = {Digital transformation and IT topics in the consulting industry: a labor market perspective},
  series = {Advances in consulting research : recent findings and practical cases},
  booktitle = {Advances in consulting research : recent findings and practical cases},
  editor    = {Nissen, Volker},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-319-95998-6},
  doi       = {10.1007/978-3-319-95999-3_16},
  pages     = {341 -- 357},
  year      = {2019},
  abstract  = {Information technologies, such as big data analytics, cloud computing, cyber physical systems, robotic process automation, and the internet of things, provide a sustainable impetus for the structural development of business sectors as well as the digitalization of markets, enterprises, and processes. Within the consulting industry, the proliferation of these technologies opened up the new segment of digital transformation, which focuses on setting up, controlling, and implementing projects for enterprises from a broad range of sectors. These recent developments raise the question, which requirements evolve for IT consultants as important success factors of those digital transformation projects. Therefore, this empirical contribution provides indications regarding the qualifications and competences necessary for IT consultants in the era of digital transformation from a labor market perspective. On the one hand, this knowledge base is interesting for the academic education of consultants, since it supports a market-oriented design of adequate training measures. On the other hand, insights into the competence requirements for consultants are considered relevant for skill and talent management processes in consulting practice. Assuming that consulting companies pursue a strategic human resource management approach, labor market information may also be useful to discover strategic behavioral patterns.},
  language  = {en}
}
@incollection{SchmitzDietzeCzarnecki2019,
  author    = {Schmitz, Manfred and Dietze, Christian and Czarnecki, Christian},
  title     = {Enabling digital transformation through robotic process automation at Deutsche Telekom},
  series = {Enabling digital transformation through robotic process automation at Deutsche Telekom},
  booktitle = {Enabling digital transformation through robotic process automation at Deutsche Telekom},
  editor    = {Urbach, Nils and R{\"o}glinger, Maximilian},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-319-95272-7},
  doi       = {10.1007/978-3-319-95273-4_2},
  pages     = {15 -- 33},
  year      = {2019},
  abstract  = {Due to the high number of customer contacts, fault clearances, installations, and product provisioning per year, the automation level of operational processes has a significant impact on financial results, quality, and customer experience. Therefore, the telecommunications operator Deutsche Telekom (DT) has defined a digital strategy with the objectives of zero complexity and zero complaint, one touch, agility in service, and disruptive thinking. In this context, Robotic Process Automation (RPA) was identified as an enabling technology to formulate and realize DT's digital strategy through automation of rule-based, routine, and predictable tasks in combination with structured and stable data.},
  language  = {en}
}
@book{CzarneckiDietze2017,
  author    = {Czarnecki, Christian and Dietze, Christian},
  title     = {Reference architecture for the telecommunications industry: Transformation of strategy, organization, processes, data, and applications},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-319-46755-9 (Print)},
  doi       = {10.1007/978-3-319-46757-3},
  pages     = {XXII, 253 Seiten},
  year      = {2017},
  abstract  = {This book reflects the tremendous changes in the telecommunications industry in the course of the past few decades - shorter innovation cycles, stiffer competition and new communication products. It analyzes the transformation of processes, applications and network technologies that are now expected to take place under enormous time pressure. The International Telecommunication Union (ITU) and the TM Forum have provided reference solutions that are broadly recognized and used throughout the value chain of the telecommunications industry, and which can be considered the de facto standard. The book describes how these reference solutions can be used in a practical context: it presents the latest insights into their development, highlights lessons learned from numerous international projects and combines them with well-founded research results in enterprise architecture management and reference modeling. The complete architectural transformation is explained, from the planning and set-up stage to the implementation. Featuring a wealth of examples and illustrations, the book offers a valuable resource for telecommunication professionals, enterprise architects and project managers alike.},
  language  = {en}
}
@incollection{Czarnecki2018,
  author    = {Czarnecki, Christian},
  title     = {Establishment of a central process governance organization combined with operational process improvements : Insights from a BPM Project at a leading telecommunications operator in the Middle East},
  series = {Business process management cases : digital innovation and business transformation in practice},
  booktitle = {Business process management cases : digital innovation and business transformation in practice},
  editor    = {vom Brocke, Jan and Mendling, Jan},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-319-58306-8},
  doi       = {10.1007/978-3-319-58307-5},
  pages     = {57 -- 76},
  year      = {2018},
  abstract  = {Because of customer churn, strong competition, and operational inefficiencies, the telecommunications operator ME Telco (fictitious name due to confidentiality) launched a strategic transformation program that included a Business Process Management (BPM) project. Major problems were silo-oriented process management and missing cross-functional transparency. Process improvements were not consistently planned and aligned with corporate targets. Measurable inefficiencies were observed on an operational level, e.g., high lead times and reassignment rates of the incident management process.},
  language  = {en}
}
@incollection{NiemuellerZwillingLakemeyeretal.2017,
  author    = {Niemueller, Tim and Zwilling, Frederik and Lakemeyer, Gerhard and L{\"o}bach, Matthias and Reuter, Sebastian and Jeschke, Sabina and Ferrein, Alexander},
  title     = {Cyber-Physical System Intelligence},
  series = {Industrial Internet of Things},
  booktitle = {Industrial Internet of Things},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-319-42559-7},
  doi       = {10.1007/978-3-319-42559-7_17},
  pages     = {447 -- 472},
  year      = {2017},
  abstract  = {Cyber-physical systems are ever more common in manufacturing industries. Increasing their autonomy has been declared an explicit goal, for example, as part of the Industry 4.0 vision. To achieve this system intelligence, principled and software-driven methods are required to analyze sensing data, make goal-directed decisions, and eventually execute and monitor chosen tasks. In this chapter, we present a number of knowledge-based approaches to these problems and case studies with in-depth evaluation results of several different implementations for groups of autonomous mobile robots performing in-house logistics in a smart factory. We focus on knowledge-based systems because besides providing expressive languages and capable reasoning techniques, they also allow for explaining how a particular sequence of actions came about, for example, in the case of a failure.},
  language  = {en}
}
@article{FerreinSteinbauer2016,
  author    = {Ferrein, Alexander and Steinbauer, Gerald},
  title     = {The Interplay of Aldebaran and RoboCup},
  series = {KI - K{\"u}nstliche Intelligenz},
  volume    = {30},
  journal   = {KI - K{\"u}nstliche Intelligenz},
  number    = {3-4},
  publisher = {Springer},
  address   = {Berlin},
  issn      = {1610-1987},
  doi       = {10.1007/s13218-016-0440-1},
  pages     = {325 -- 326},
  year      = {2016},
  language  = {en}
}
@article{SteinbauerFerrein2016,
  author    = {Steinbauer, Gerald and Ferrein, Alexander},
  title     = {20 Years of RoboCup},
  series = {KI - K{\"u}nstliche Intelligenz},
  volume    = {30},
  journal   = {KI - K{\"u}nstliche Intelligenz},
  number    = {3-4},
  publisher = {Springer},
  address   = {Berlin},
  issn      = {1610-1987},
  doi       = {10.1007/s13218-016-0442-z},
  pages     = {221 -- 224},
  year      = {2016},
  language  = {en}
}
@article{FerreinSteinbauer2016,
  author    = {Ferrein, Alexander and Steinbauer, Gerald},
  title     = {Looking back on 20 Years of RoboCup},
  series = {KI - K{\"u}nstliche Intelligenz},
  volume    = {30},
  journal   = {KI - K{\"u}nstliche Intelligenz},
  number    = {3-4},
  publisher = {Springer},
  address   = {Berlin},
  issn      = {1610-1987},
  doi       = {10.1007/s13218-016-0443-y},
  pages     = {321 -- 323},
  year      = {2016},
  language  = {en}
}
@article{OrzadaFiedlerBitzetal.2020,
  author    = {Orzada, Stephan and Fiedler, Thomas M. and Bitz, Andreas and Ladd, Mark E. and Quick, Harald H.},
  title     = {Local SAR compression with overestimation control to reduce maximum relative SAR overestimation and improve multi-channel RF array performance},
  series = {Magnetic Resonance Materials in Physics, Biology and Medicine},
  journal   = {Magnetic Resonance Materials in Physics, Biology and Medicine},
  number    = {34 (2021)},
  publisher = {Springer},
  address   = {Heidelberg},
  isbn      = {1352-8661},
  doi       = {10.1007/s10334-020-00890-0},
  pages     = {153 -- 164},
  year      = {2020},
  abstract  = {Objective In local SAR compression algorithms, the overestimation is generally not linearly dependent on actual local SAR. This can lead to large relative overestimation at low actual SAR values, unnecessarily constraining transmit array performance. Method Two strategies are proposed to reduce maximum relative overestimation for a given number of VOPs. The first strategy uses an overestimation matrix that roughly approximates actual local SAR; the second strategy uses a small set of pre-calculated VOPs as the overestimation term for the compression. Result Comparison with a previous method shows that for a given maximum relative overestimation the number of VOPs can be reduced by around 20\% at the cost of a higher absolute overestimation at high actual local SAR values. Conclusion The proposed strategies outperform a previously published strategy and can improve the SAR compression where maximum relative overestimation constrains the performance of parallel transmission.},
  language  = {en}
}
@inproceedings{LorenzAltherrPelz2020,
  author    = {Lorenz, Imke-Sophie and Altherr, Lena and Pelz, Peter F.},
  title     = {Assessing and Optimizing the Resilience of Water Distribution Systems Using Graph-Theoretical Metrics},
  series = {Operations Research Proceedings 2019},
  booktitle = {Operations Research Proceedings 2019},
  editor    = {Neufeld, Janis S. and Buscher, Udo and Lasch, Rainer and M{\"o}st, Dominik and Sch{\"o}nberger, J{\"o}rn},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-48439-2},
  doi       = {10.1007/978-3-030-48439-2_63},
  pages     = {521 -- 527},
  year      = {2020},
  abstract  = {Water distribution systems are an essential supply infrastructure for cities. Given that climatic and demographic influences will pose further challenges for these infrastructures in the future, the resilience of water supply systems, i.e. their ability to withstand and recover from disruptions, has recently become a subject of research. To assess the resilience of a WDS, different graph-theoretical approaches exist. Next to general metrics characterizing the network topology, also hydraulic and technical restrictions have to be taken into account. In this work, the resilience of an exemplary water distribution network of a major German city is assessed, and a Mixed-Integer Program is presented which allows to assess the impact of capacity adaptations on its resilience.},
  language  = {en}
}
@inproceedings{LeiseSimonAltherr2020,
  author    = {Leise, Philipp and Simon, Nicolai and Altherr, Lena},
  title     = {Comparison of Piecewise Linearization Techniques to Model Electric Motor Efficiency Maps: A Computational Study},
  series = {Operations Research Proceedings 2019},
  booktitle = {Operations Research Proceedings 2019},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-48439-2},
  doi       = {10.1007/978-3-030-48439-2_55},
  pages     = {457 -- 463},
  year      = {2020},
  abstract  = {To maximize the travel distances of battery electric vehicles such as cars or buses for a given amount of stored energy, their powertrains are optimized energetically. One key part within optimization models for electric powertrains is the efficiency map of the electric motor. The underlying function is usually highly nonlinear and nonconvex and leads to major challenges within a global optimization process. To enable faster solution times, one possibility is the usage of piecewise linearization techniques to approximate the nonlinear efficiency map with linear constraints. Therefore, we evaluate the influence of different piecewise linearization modeling techniques on the overall solution process and compare the solution time and accuracy for methods with and without explicitly used binary variables.},
  language  = {en}
}
@inproceedings{MuellerSchmittLeiseetal.2021,
  author    = {M{\"u}ller, Tim M. and Schmitt, Andreas and Leise, Philipp and Meck, Tobias and Altherr, Lena and Pelz, Peter F. and Pfetsch, Marc E.},
  title     = {Validation of an optimized resilient water supply system},
  series = {Uncertainty in Mechanical Engineering},
  booktitle = {Uncertainty in Mechanical Engineering},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-77255-0},
  doi       = {10.1007/978-3-030-77256-7_7},
  pages     = {70 -- 80},
  year      = {2021},
  abstract  = {Component failures within water supply systems can lead to significant performance losses. One way to address these losses is the explicit anticipation of failures within the design process. We consider a water supply system for high-rise buildings, where pump failures are the most likely failure scenarios. We explicitly consider these failures within an early design stage which leads to a more resilient system, i.e., a system which is able to operate under a predefined number of arbitrary pump failures. We use a mathematical optimization approach to compute such a resilient design. This is based on a multi-stage model for topology optimization, which can be described by a system of nonlinear inequalities and integrality constraints. Such a model has to be both computationally tractable and to represent the real-world system accurately. We therefore validate the algorithmic solutions using experiments on a scaled test rig for high-rise buildings. The test rig allows for an arbitrary connection of pumps to reproduce scaled versions of booster station designs for high-rise buildings. We experimentally verify the applicability of the presented optimization model and that the proposed resilience properties are also fulfilled in real systems.},
  language  = {en}
}