@inproceedings{EggertDyong2022,
  author    = {Eggert, Mathias and Dyong, Julian},
  title     = {Applying process mining in small and medium sized IT enterprises - challenges and guidelines},
  series = {Business Process Management, 20th International Conference, BPM 2022, Proceedings},
  booktitle = {Business Process Management, 20th International Conference, BPM 2022, Proceedings},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-031-16103-2},
  doi       = {10.1007/978-3-031-16103-2_11},
  pages     = {125 -- 142},
  year      = {2022},
  abstract  = {Process mining gets more and more attention even outside large enterprises and can be a major benefit for small and medium sized enterprises (SMEs) to gain competitive advantages. Applying process mining is challenging, particularly for SMEs because they have less resources and process maturity. So far, IS researchers analyzed process mining challenges with a focus on larger companies. This paper investigates the application of process mining by means of a case study and sheds light into the particular challenges of an IT SME. The results reveal 13 SME process mining challenges and seven guidelines to address them. In this way, the paper contributes to the understanding of process mining application in SME and shows similarities and differences to larger companies.},
  language  = {en}
}
@inproceedings{EggertEdelbauer2020,
  author    = {Eggert, Mathias and Edelbauer, Thomas Rudolf},
  title     = {Gamified Information Systems for Assisted Living Facilities - Relevant Design Guidelines, Affordances and Adoption Barriers},
  publisher = {GITO},
  address   = {Berlin},
  doi       = {10.30844/wi_2020_f3-eggert},
  pages     = {16 Seiten},
  year      = {2020},
  abstract  = {Gamification and gamified information systems (GIS) apply video game elements to encourage the work on boring and everyday tasks. Meanwhile, several research works provide evidence that gamification increases efficiency and effectivity of such tasks. The paper at hand investigates the health care sector, which is challenged with cost pressure and suffers in process efficiency. We hypothesize that GIS may improve the efficiency and quality of care processes. By applying an interview-based content analysis, the paper at hand evaluates gamification elements in an assisted living environment and provides three research contributions. First, insights into relevant GIS affordances and application examples for assisted living facilities are given. Second, assisted living experts evaluate GIS design guidelines. Both the relevant affordances and design principles comprise a basis for the development of a GIS for social workers in assisted living facilities. Third, potential adoption barriers and design guidelines for GIS in assisted living are presented.},
  language  = {en}
}
@article{EggertKling2023,
  author    = {Eggert, Mathias and Kling, Rene},
  title     = {How to distribute charging requests of electronic vehicles? A reservation-based approach},
  series = {International Journal of Intelligent Transportation Systems Research},
  volume    = {21},
  journal   = {International Journal of Intelligent Transportation Systems Research},
  number    = {2023},
  publisher = {Springer},
  address   = {Berlin, Heidelberg, New York},
  issn      = {1868-8659},
  doi       = {10.1007/s13177-023-00367-z},
  pages     = {437 -- 460},
  year      = {2023},
  abstract  = {The number of electronic vehicles increase steadily while the space for extending the charging infrastructure is limited. In particular in urban areas, where parking spaces in attractive areas are famous, opportunities to setup new charging stations is very limited. This leads to an overload of some very attractive charging stations and an underutilization of less attractive ones. Against this background, the paper at hand presents the design of an e-vehicle reservation system that aims at distributing the utilization of the charging infrastructure, particularly in urban areas. By applying a design science approach, the requirements for a reservation-based utilization approach are elicited and a model for a suitable distribution approach and its instantiation are developed. The artefact is evaluated by simulating the distribution effects based on data of real charging station utilizations.},
  language  = {en}
}
@article{EggertKnackstedtFleischeretal.2013,
  author    = {Eggert, Mathias and Knackstedt, Ralf and Fleischer, Stefan and Becker, J{\"o}rg},
  title     = {The Potential of Configurative Reference Modeling for Business to Government Reporting - A Modeling Technique and its Evaluation},
  series = {e-Service Journal},
  volume    = {9},
  journal   = {e-Service Journal},
  number    = {1},
  publisher = {Indiana University Press},
  address   = {Bloomington},
  issn      = {1528-8234},
  pages     = {28 -- 59},
  year      = {2013},
  language  = {en}
}
@article{EggertKreuzer2022,
  author    = {Eggert, Mathias and Kreuzer, Vincent},
  title     = {Sprachsteuerung im Gesundheitswesen - Anforderungen und Auswahl geeigneter Anbieter},
  series = {HMD Praxis der Wirtschaftsinformatik},
  volume    = {59},
  journal   = {HMD Praxis der Wirtschaftsinformatik},
  publisher = {Springer Vieweg},
  address   = {Wiesbaden},
  isbn      = {2198-2775},
  issn      = {1436-3011},
  doi       = {10.1365/s40702-022-00919-z},
  pages     = {1640 -- 1652},
  year      = {2022},
  abstract  = {Das Gesundheitswesen ist konfrontiert mit steigenden Kosten und einer immer schwieriger werdenden Personalsituation. Zeitgleich versprechen moderne Sprachsteuerungssysteme Prozesse in Arztpraxen und Krankenh{\"a}usern zu verschlanken und Vorg{\"a}nge zu beschleunigen. Dennoch wird derzeit der Einsatz von Sprachsteuerungssystemen in Arztpraxen oder Krankenh{\"a}usern nur selten beobachtet, was auch an den besonders strengen Datenschutzauflagen der Datenschutzgrundverordnung (DSGVO) liegt. Dar{\"u}ber hinaus wirft die niedrige Nutzungsrate die Frage nach den konkreten Anforderungen und ihrer Umsetzbarkeit auf, was durch den vorliegenden Beitrag adressiert wird, indem die Ergebnisse von Interviews mit acht medizinischen Fachexperten ausgewertet werden. Erg{\"a}nzend wird die technische Umsetzbarkeit einzelner Anforderungen mit unterschiedlichen Cloud-Anbietern erprobt.},
  language  = {de}
}
@inproceedings{EggertKriska2022,
  author    = {Eggert, Mathias and Kriska, Melina},
  title     = {Gamification for software development processes - relevant affordances and design principles},
  series = {Proceedings of the 55th Hawaii International Conference on System Sciences},
  booktitle = {Proceedings of the 55th Hawaii International Conference on System Sciences},
  publisher = {HICSS Publishing},
  address   = {Honolulu},
  isbn      = {978-0-9981331-5-7},
  doi       = {10.24251/HICSS.2022.200},
  pages     = {1614 -- 1623},
  year      = {2022},
  abstract  = {A Gamified Information System (GIS) implements game concepts and elements, such as affordances and game design principles to motivate people. Based on the idea to develop a GIS to increase the motivation of software developers to perform software quality tasks, the research work at hand aims at investigating relevant requirements from that target group. Therefore, 14 interviews with software development experts are conducted and analyzed. According to the results, software developers prefer the affordances points, narrative storytelling in a multiplayer and a round-based setting. Furthermore, six design principles for the development of a GIS are derived.},
  language  = {en}
}
@incollection{EggertMoulen2023,
  author    = {Eggert, Mathias and Moulen, Tobias},
  title     = {Auswahl von Gesch{\"a}ftsprozessen zur Anwendung von Robotic Process Automation - Vergleich relevanter Kriterien aus Theorie und Praxis},
  series = {Robotik in der Wirtschaftsinformatik},
  booktitle = {Robotik in der Wirtschaftsinformatik},
  editor    = {D'Onofrio, Sara and Meinhardt, Stefan},
  publisher = {Springer Vieweg},
  address   = {Wiesbaden},
  isbn      = {978-3-658-39620-6 (Print)},
  pages     = {107 -- 129},
  year      = {2023},
  abstract  = {Die Auswahl der passenden Gesch{\"a}ftsprozesse f{\"u}r eine Automatisierung mittels Robotic Process Automation (RPA) ist f{\"u}r den Erfolg von RPA-Projekten entscheidend. Das vorliegende Kapitel liefert daf{\"u}r Selektionskriterien, die aus einer qualitativen Studie mit elf interviewten RPA-Experten aus dem Versicherungsumfeld resultieren. Das Ergebnis umfasst eine gewichtete Liste von sieben Dimensionen und 51 Prozesskriterien, welche die Automatisierung mit Softwarerobotern beg{\"u}nstigen beziehungsweise deren Nichterf{\"u}llung eine Umsetzung erschweren oder sogar verhindern. Die drei wichtigsten Kriterien zur Auswahl von Gesch{\"a}ftsprozessen f{\"u}r die Automatisierung mittels RPA umfassen die Entlastung der an dem Prozess mitwirkenden Mitarbeiter (Arbeitnehmerentlastung), die Ausf{\"u}hrbarkeit des Prozesses mittels Regeln (Regelbasierte Prozessteuerung) sowie ein positiver Kosten-Nutzen-Vergleich. Auf diesen Ergebnissen aufbauend wird ein Vergleich mit den bereits bekannten Selektionskriterien aus der Literatur erstellt und diskutiert. Praktiker k{\"o}nnen die Ergebnisse verwenden, um eine systematische Auswahl von RPA-relevanten Prozessen vorzunehmen. Aus wissenschaftlicher Perspektive stellen die Ergebnisse eine Grundlage zur Erkl{\"a}rung des Erfolgs und Misserfolgs von RPA-Projekten dar.},
  language  = {de}
}
@article{EggertMoulen2020,
  author    = {Eggert, Mathias and Moulen, Tobias},
  title     = {Selektion von Gesch{\"a}ftsprozessen zur Anwendung von Robotic Process Automation am Beispiel einer Versicherung},
  series = {HMD Praxis der Wirtschaftsinformatik},
  volume    = {57},
  journal   = {HMD Praxis der Wirtschaftsinformatik},
  number    = {6},
  publisher = {Springer},
  address   = {Weinheim},
  issn      = {1436-3011},
  doi       = {10.1365/s40702-020-00665-0},
  pages     = {1150 -- 1162},
  year      = {2020},
  abstract  = {H{\"a}ufig bremsen geringe IT-Ressourcen, fehlende Softwareschnittstellen oder eine veraltete und komplex gewachsene Systemlandschaft die Automatisierung von Gesch{\"a}ftsprozessen. Robotic Process Automation (RPA) ist eine vielversprechende Methode, um Gesch{\"a}ftsprozesse oberfl{\"a}chenbasiert und ohne gr{\"o}ßere Systemeingriffe zu automatisieren und Medienbr{\"u}che abzubauen. Die Auswahl der passenden Prozesse ist dabei f{\"u}r den Erfolg von RPA-Projekten entscheidend. Der vorliegende Beitrag liefert daf{\"u}r Selektionskriterien, die aus einer qualitativen Inhaltanalyse von elf Interviews mit RPA-Experten aus dem Versicherungsumfeld resultieren. Das Ergebnis umfasst eine gewichtetet Liste von sieben Dimensionen und 51 Prozesskriterien, welche die Automatisierung mit Softwarerobotern beg{\"u}nstigen bzw. deren Nichterf{\"u}llung eine Umsetzung erschweren oder sogar verhindern. Die drei wichtigsten Kriterien zur Auswahl von Gesch{\"a}ftsprozessen f{\"u}r die Automatisierung mittels RPA umfassen die Entlastung der an dem Prozess mitwirkenden Mitarbeiter (Arbeitnehmer{\"u}berlastung), die Ausf{\"u}hrbarkeit des Prozesses mittels Regeln (Regelbasierte Prozessteuerung) sowie ein positiver Kosten-Nutzen-Vergleich. Praktiker k{\"o}nnen diese Kriterien verwenden, um eine systematische Auswahl von RPA-relevanten Prozessen vorzunehmen. Aus wissenschaftlicher Perspektive stellen die Ergebnisse eine Grundlage zur Erkl{\"a}rung des Erfolgs und Misserfolgs von RPA-Projekten dar.},
  language  = {de}
}
@inproceedings{EggertSchadeBroehletal.2024,
  author    = {Eggert, Mathias and Schade, Maximilian and Br{\"o}hl, Florian and Moriz, Alexander},
  title     = {Generating synthetic LiDAR point cloud data for object detection using the Unreal Game Engine},
  series = {Design Science Research for a Resilient Future (DESRIST 2024)},
  booktitle = {Design Science Research for a Resilient Future (DESRIST 2024)},
  editor    = {Mandviwalla, Munir and S{\"o}llner, Matthias and Tuunanen, Tuure},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-031-61174-2 (Print)},
  doi       = {10.1007/978-3-031-61175-9_20},
  pages     = {295 -- 309},
  year      = {2024},
  abstract  = {Object detection based on artificial intelligence is ubiquitous in today's computer vision research and application. The training of the neural networks for object detection requires large and high-quality datasets. Besides datasets based on image data, datasets derived from point clouds offer several advantages. However, training datasets are sparse and their generation requires a lot of effort, especially in industrial domains. A solution to this issue offers the generation of synthetic point cloud data. Based on the design science research method, the work at hand proposes an approach and its instantiation for generating synthetic point cloud data based on the Unreal Engine. The point cloud quality is evaluated by comparing the synthetic cloud to a real-world point cloud. Within a practical example the applicability of the Unreal Game engine for synthetic point cloud generation could be successfully demonstrated.},
  language  = {de}
}
@inproceedings{EggertStanke2020,
  author    = {Eggert, Mathias and Stanke, Max-Alexander},
  title     = {Adoption of Integrated Voice Assistants in Health Care- Requirements and Design Guidelines},
  publisher = {GITO},
  address   = {Berlin},
  doi       = {10.30844/wi_2020_k2-eggert},
  pages     = {16 Seiten},
  year      = {2020},
  abstract  = {Integrated voice assistants (IVA) receive more and more attention and are widespread for entertainment use cases, such as radio hearing or web searches. At the same time, the health care segment suffers in process inefficiency and missing staff, whereas the usage of IVA has the potential to improve caring processes and patient satisfaction. By applying a design science approach and based on a qualitative study, we identify IVA requirements, barriers and design guidelines for the health care sector. The results reveal three important IVA functions: the ability to set appointments with care service staff, the documentation of health history and the communication with service staff. Integration, system stability and volume control are the most important nonfunctional requirements. Based on the interview results and project experiences, six design and implementation guidelines are derived.},
  language  = {en}
}