@inproceedings{CzarneckiWinkelmannSpiliopoulou2011,
  author    = {Czarnecki, Christian and Winkelmann, Axel and Spiliopoulou, Myra},
  title     = {Making business systems in the telecommunication industry more customer-oriented},
  series = {Information Systems Development : Business Systems and Services: Modeling and Development},
  booktitle = {Information Systems Development : Business Systems and Services: Modeling and Development},
  editor    = {Pokorny, Jaroslav and Repa, Vaclav and Richta, Karel and Wojtkowski, Wita and Linger, Henry and Barry, Chris and Lang, Michael},
  publisher = {Springer},
  address   = {New York},
  isbn      = {978-1-4419-9645-9 (Print)},
  doi       = {10.1007/978-1-4419-9790-6_14},
  pages     = {169 -- 180},
  year      = {2011},
  abstract  = {Market changes have forced telecommunication companies to transform their business. Increased competition, short innovation cycles, changed usage patterns, increased customer expectations and cost reduction are the main drivers. Our objective is to analyze to what extend transformation projects have improved the orientation towards the end-customers. Therefore, we selected 38 real-life case studies that are dealing with customer orientation. Our analysis is based on a telecommunication-specific framework that aligns strategy, business processes and information systems. The result of our analysis shows the following: transformation projects that aim to improve the customer orientation are combined with clear goals on costs and revenue of the enterprise. These projects are usually directly linked to the customer touch points, but also to the development and provisioning of products. Furthermore, the analysis shows that customer orientation is not the sole trigger for transformation. There is no one-fits-all solution; rather, improved customer orientation needs aligned changes of business processes as well as information systems related to different parts of the company.},
  language  = {en}
}
@inproceedings{BudaWollert2011,
  author    = {Buda, Aurel and Wollert, J{\"o}rg},
  title     = {Leistungsbewertung von Ultra Wideband Funktechnologien nach ECMA 368 f{\"u}r den Einsatz in industriellen Kommunikationssystemen},
  series = {Kommunikation in der Automation : Magdeburg, 27. - 28.09.2011 ; 2. Jahreskolloquium Kommunikation in der Automation ; KOMMA 2011 / Ulrich Jumar ... (Hrsg.)},
  booktitle = {Kommunikation in der Automation : Magdeburg, 27. - 28.09.2011 ; 2. Jahreskolloquium Kommunikation in der Automation ; KOMMA 2011 / Ulrich Jumar ... (Hrsg.)},
  publisher = {ifak, Institut f{\"u}r Automation und Kommunikation e.V. Magdeburg an der Otto-von-Guericke-Universit{\"a}t Magdeburg},
  address   = {Magdeburg},
  organization    = {Jahreskolloquium Kommunikation in der Automation <2, 2011, Magdeburg>},
  isbn      = {978-3-940961-58-7},
  pages     = {1 CD-ROM},
  year      = {2011},
  language  = {de}
}
@inproceedings{SchneckenburgerFranzenGligorevicetal.2011,
  author    = {Schneckenburger, N. and Franzen, N. and Gligorevic, Snjezana and Schnell, M.},
  title     = {L-band compatibility of LDACS1},
  series = {IEEE/AIAA 30th Digital Avionics Systems Conference (DASC) : 16 - 20 Oct. 2011, Seattle, Wash.},
  booktitle = {IEEE/AIAA 30th Digital Avionics Systems Conference (DASC) : 16 - 20 Oct. 2011, Seattle, Wash.},
  organization    = {Institute of Electrical and Electronics Engineers},
  isbn      = {978-1-61284-797-9},
  issn      = {2155-7195},
  pages     = {4C3-1 -- 4C3-11},
  year      = {2011},
  language  = {en}
}
@inproceedings{GligorevicSchneckenburgerFranzenetal.2011,
  author    = {Gligorevic, Snjezana and Schneckenburger, N. and Franzen, N. and Schnell, Michael and M{\"u}ller, S. and G{\"u}nzel, H.},
  title     = {L-Band compatibility of LDACS1},
  series = {3rd CEAS Air and Space Conference, 24 - 28 October 2011, Venezia, Italy},
  booktitle = {3rd CEAS Air and Space Conference, 24 - 28 October 2011, Venezia, Italy},
  organization    = {European Air and Space Conference <3, 2011, Venezia>},
  pages     = {1 -- 8},
  year      = {2011},
  language  = {en}
}
@inproceedings{Hoffschmidt2011,
  author    = {Hoffschmidt, Bernhard},
  title     = {Kooperationen und Ziele am Standort J{\"u}lich},
  series = {Forschung und Entwicklung f{\"u}r solarthermische Kraftwerke : 14. K{\"o}lner Sonnenkolloquium Mittwoch, 13. Juli 2011, im Auditorium des Campus J{\"u}lich der FH Aachen : Kurzfassungen der Vortr{\"a}ge und Poster},
  booktitle = {Forschung und Entwicklung f{\"u}r solarthermische Kraftwerke : 14. K{\"o}lner Sonnenkolloquium Mittwoch, 13. Juli 2011, im Auditorium des Campus J{\"u}lich der FH Aachen : Kurzfassungen der Vortr{\"a}ge und Poster},
  publisher = {DLR},
  address   = {K{\"o}ln},
  pages     = {4 S.},
  year      = {2011},
  language  = {de}
}
@inproceedings{WernerMansourRateikeetal.2011,
  author    = {Werner, Frederik and Mansour, Ahmed and Rateike, Franz-Matthias and Schusser, Sebastian and Wagner, Torsten and Yoshinobu, Tatsuo and Keusgen, Michael and Sch{\"o}ning, Michael Josef},
  title     = {Kompakter Aufbau eines lichtadressierbaren potentiometrischen Sensors mit verfahrbarem Diodenlaser},
  series = {10. Dresdner Sensor-Symposium : Dresden, 5. - 7. Dezember 2011 ; miniaturisierte analytische Verfahren, Hochtemperatur-Sensoren, Sensoren f{\"u}r Bioprozess- und Verfahrenstechnik, Sensoren f{\"u}r die Medizin, Chemische Verfahrenstechnik, Lebensmittelanalytik, innovative Sensorl{\"o}sungen, Sensoren f{\"u}r die Wasserqualit{\"a}t, Selbst{\"u}berwachung / Gerald Gerlach ... (Hg.) Dresdner Beitr{\"a}ge zur Sensorik. 43},
  booktitle = {10. Dresdner Sensor-Symposium : Dresden, 5. - 7. Dezember 2011 ; miniaturisierte analytische Verfahren, Hochtemperatur-Sensoren, Sensoren f{\"u}r Bioprozess- und Verfahrenstechnik, Sensoren f{\"u}r die Medizin, Chemische Verfahrenstechnik, Lebensmittelanalytik, innovative Sensorl{\"o}sungen, Sensoren f{\"u}r die Wasserqualit{\"a}t, Selbst{\"u}berwachung / Gerald Gerlach ... (Hg.) Dresdner Beitr{\"a}ge zur Sensorik. 43},
  editor    = {Gerlach, Gerald},
  publisher = {TUDpress},
  address   = {Dresden},
  isbn      = {978-3-942710-53-4},
  pages     = {277 -- 280},
  year      = {2011},
  language  = {de}
}
@inproceedings{Sauerborn2011,
  author    = {Sauerborn, Markus},
  title     = {Investigations to the influence of clouds and aerosols to the haze of the sunshape},
  series = {SolarPACES 2011 : concentrating solar power and chemical energy systems : 20 - 23 September, 2011, Granada, Spain},
  booktitle = {SolarPACES 2011 : concentrating solar power and chemical energy systems : 20 - 23 September, 2011, Granada, Spain},
  address   = {Granada},
  pages     = {1 CD-ROM},
  year      = {2011},
  language  = {en}
}
@inproceedings{HuberBleckScheiketal.2011,
  author    = {Huber, Fr{\´e}d{\´e}ric and Bleck, Wolfgang and Scheik, Sven and Schleser, Markus and Reisgen, Uwe},
  title     = {Investigation of galvanneal coating adherence in adhesive bonded joints using lap shear test},
  series = {Galvatech 2011 : 8th International Conference on Zinc and Zinc Alloy Coated Steel Sheet, June 21 - 24, 2011, Genova (Italy) ; proceedings},
  booktitle = {Galvatech 2011 : 8th International Conference on Zinc and Zinc Alloy Coated Steel Sheet, June 21 - 24, 2011, Genova (Italy) ; proceedings},
  publisher = {Associazione Italiana di Metallurgia},
  address   = {Mailand},
  organization    = {International Conference on Zinc and Zinc Alloy Coated Steel Sheet <8, 2011, Genua>},
  isbn      = {978-88-85298-82-8},
  pages     = {Paper No. 43},
  year      = {2011},
  language  = {en}
}
@inproceedings{ReisgenSchleserAbdurakhmanovetal.2011,
  author    = {Reisgen, Uwe and Schleser, Markus and Abdurakhmanov, Aydemir and Turichin, Gleb and Valdaitseva, Elena and Bach, Friedrich-Wilhelm and Hassel, Thomas and Beniyashi, Alexander},
  title     = {Investigation of factors for defect-free weld formation by non-vacuum electron beam welding},
  series = {Laser technologies in welding and materials processing : proceedings of the fifth international conference, 24 - 27 May 2011, Katsiveli, Crimea, Ukraine},
  booktitle = {Laser technologies in welding and materials processing : proceedings of the fifth international conference, 24 - 27 May 2011, Katsiveli, Crimea, Ukraine},
  publisher = {Paton Publ. House},
  address   = {Kiev},
  pages     = {104 -- 109},
  year      = {2011},
  language  = {en}
}
@inproceedings{FrickeZiolkoAnthrakidisetal.2011,
  author    = {Fricke, Barbara and Ziolko, C. and Anthrakidis, Anette and Alexopoulos, Spiros and Hoffschmidt, Bernhard and Dillig, M. and Giese, F.},
  title     = {InnoSol - life cycle analysis of solar power tower plants},
  series = {SolarPACES 2011 : concentrating solar power and chemical energy systems : 20 - 23 September, 2011, Granada, Spain},
  booktitle = {SolarPACES 2011 : concentrating solar power and chemical energy systems : 20 - 23 September, 2011, Granada, Spain},
  address   = {Granada},
  pages     = {1 CD-ROM},
  year      = {2011},
  language  = {en}
}