@inproceedings{RitschelStenzelCzarneckietal.2021,
  author    = {Ritschel, Konstantin and Stenzel, Adina and Czarnecki, Christian and Hong, Chin-Gi},
  title     = {Realizing robotic process automation potentials: an architectural perspective on a real-life implementation case},
  series = {GI Edition Proceedings Band 314 "INFORMATIK 2021" Computer Science \& Sustainability},
  booktitle = {GI Edition Proceedings Band 314 "INFORMATIK 2021" Computer Science \& Sustainability},
  editor    = {Gesellschaft f{\"u}r Informatik e.V. (GI),},
  publisher = {K{\"o}llen},
  address   = {Bonn},
  isbn      = {9783885797081},
  issn      = {1617-5468},
  doi       = {10.18420/informatik2021-108},
  pages     = {1303 -- 1311},
  year      = {2021},
  abstract  = {The initial idea of Robotic Process Automation (RPA) is the automation of business processes through a simple emulation of user input and output by software robots. Hence, it can be assumed that no changes of the used software systems and existing Enterprise Architecture (EA) is required. In this short, practical paper we discuss this assumption based on a real-life implementation project. We show that a successful RPA implementation might require architectural work during analysis, implementation, and migration. As practical paper we focus on exemplary lessons-learned and new questions related to RPA and EA.},
  language  = {en}
}
@article{Ritz2000,
  author    = {Ritz, Thomas},
  title     = {Information Channels},
  series = {Information Technology. Nr. 52 (2000), H. 08. Mai 2000},
  journal   = {Information Technology. Nr. 52 (2000), H. 08. Mai 2000},
  pages     = {15 -- 15},
  year      = {2000},
  language  = {en}
}
@article{Ritz2002,
  author    = {Ritz, Thomas},
  title     = {Modelling Production of personalized information services and their delivery on multiple distribution channels},
  series = {Personalization Techniques in Electronic Publishing on the Web. Workshop in the Framework of the 2nd international conference on Adaptive Hypermedia and adaptive web based systems (AH2002) in Malaga (ES)},
  journal   = {Personalization Techniques in Electronic Publishing on the Web. Workshop in the Framework of the 2nd international conference on Adaptive Hypermedia and adaptive web based systems (AH2002) in Malaga (ES)},
  pages     = {19 -- 30},
  year      = {2002},
  language  = {en}
}
@inproceedings{Ritz2003,
  author    = {Ritz, Thomas},
  title     = {Production and distribution of personalized information services employing mass customization},
  series = {2nd Interdisciplinary World Congress on Mass Customization and Personalization : MCPC'03, October 6 - 8, 2003, Technische Universit{\"a}t M{\"u}nchen, Munic, Germany},
  booktitle = {2nd Interdisciplinary World Congress on Mass Customization and Personalization : MCPC'03, October 6 - 8, 2003, Technische Universit{\"a}t M{\"u}nchen, Munic, Germany},
  edition   = {CD-Ausg.},
  publisher = {Techn. Univ. (TUM)},
  address   = {M{\"u}nchen},
  pages     = {Part IV},
  year      = {2003},
  language  = {en}
}
@article{Ritz2002,
  author    = {Ritz, Thomas},
  title     = {Modelling mass customization of digital news services},
  series = {International journal of e-business strategy management},
  volume    = {3},
  journal   = {International journal of e-business strategy management},
  number    = {3},
  year      = {2002},
  language  = {en}
}
@article{Ritz2000,
  author    = {Ritz, Thomas},
  title     = {Personalized information services : an electronic information commodity and its production},
  series = {International Journal of E-Business Strategy Management},
  volume    = {2},
  journal   = {International Journal of E-Business Strategy Management},
  number    = {2},
  issn      = {1467-0305},
  year      = {2000},
  language  = {en}
}
@inproceedings{Ritz2001,
  author    = {Ritz, Thomas},
  title     = {Personalized information services : an electronic information commodity and its production},
  series = {Electronic publishing '01 : 2001 in the digital publishing odyssey ; proceedings of an ICCC/IFIP conference held at the University of Kent at Canterbury, Kent, United Kingdom, 5 - 7 July, 2001 ; [proceedings of the Fifth Conference on Electronic Publishing]},
  booktitle = {Electronic publishing '01 : 2001 in the digital publishing odyssey ; proceedings of an ICCC/IFIP conference held at the University of Kent at Canterbury, Kent, United Kingdom, 5 - 7 July, 2001 ; [proceedings of the Fifth Conference on Electronic Publishing]},
  publisher = {IOS Press [u.a.]},
  address   = {Amsterdam},
  isbn      = {1-58603-191-0},
  pages     = {48 -- 58},
  year      = {2001},
  language  = {en}
}
@article{Ritz2002,
  author    = {Ritz, Thomas},
  title     = {Mass Customized Production of Information Services - The combination of economies-of-scale with economies-of-scope},
  series = {Media firms : structures, operations, and performance ; [World Media Economics Conference, 5th : 2002 : Turku, Finland] / ed. by Robert G. Picard},
  journal   = {Media firms : structures, operations, and performance ; [World Media Economics Conference, 5th : 2002 : Turku, Finland] / ed. by Robert G. Picard},
  publisher = {Erlbaum},
  address   = {Mahwah, NJ [u.a.]},
  isbn      = {0-8058-4165-2},
  pages     = {267 S. : graph. Darst.},
  year      = {2002},
  language  = {en}
}
@inproceedings{Ritz2001,
  author    = {Ritz, Thomas},
  title     = {DISMED - an innovation portal for printing and media industry},
  series = {CRIS 2000 : the fifth conference on Current Research Information Systems in Europe, in Helsinki (Finland), 25-27 May 2000},
  booktitle = {CRIS 2000 : the fifth conference on Current Research Information Systems in Europe, in Helsinki (Finland), 25-27 May 2000},
  publisher = {CORDIS Archive},
  address   = {[s.l.]},
  pages     = {9 S. : graph. Darst.},
  year      = {2001},
  language  = {en}
}
@article{Ritz2002,
  author    = {Ritz, Thomas},
  title     = {Personalized Information Services: Production and Distribution of these Services employing Mass-Customization},
  year      = {2002},
  language  = {en}
}