@article{Ritz2000,
  author    = {Ritz, Thomas},
  title     = {Personalized information services : an electronic information commodity and its production},
  series = {International Journal of E-Business Strategy Management},
  volume    = {2},
  journal   = {International Journal of E-Business Strategy Management},
  number    = {2},
  issn      = {1467-0305},
  year      = {2000},
  language  = {en}
}
@inproceedings{Ritz2001,
  author    = {Ritz, Thomas},
  title     = {Produktion von kundenindividuellen Informationsdienstleistungen},
  series = {Workshop Internetbasierte Vertriebsunterst{\"u}tzung in der Praxis : 26. April 2001, Institutszentrum Stuttgart der Fraunhofer-Gesellschaft (IZS) / Fraunhofer Institut Arbeitswirtschaft und Organisation},
  booktitle = {Workshop Internetbasierte Vertriebsunterst{\"u}tzung in der Praxis : 26. April 2001, Institutszentrum Stuttgart der Fraunhofer-Gesellschaft (IZS) / Fraunhofer Institut Arbeitswirtschaft und Organisation},
  editor    = {Zabel, Armin},
  publisher = {Fraunhofer IAO},
  address   = {Stuttgart},
  pages     = {4 S.},
  year      = {2001},
  language  = {de}
}
@inproceedings{Ritz2001,
  author    = {Ritz, Thomas},
  title     = {DISMED - an innovation portal for printing and media industry},
  series = {CRIS 2000 : the fifth conference on Current Research Information Systems in Europe, in Helsinki (Finland), 25-27 May 2000},
  booktitle = {CRIS 2000 : the fifth conference on Current Research Information Systems in Europe, in Helsinki (Finland), 25-27 May 2000},
  publisher = {CORDIS Archive},
  address   = {[s.l.]},
  pages     = {9 S. : graph. Darst.},
  year      = {2001},
  language  = {en}
}
@article{Ritz2000,
  author    = {Ritz, Thomas},
  title     = {Information Channels},
  series = {Information Technology. Nr. 52 (2000), H. 08. Mai 2000},
  journal   = {Information Technology. Nr. 52 (2000), H. 08. Mai 2000},
  pages     = {15 -- 15},
  year      = {2000},
  language  = {en}
}
@article{Ritz2003,
  author    = {Ritz, Thomas},
  title     = {Mobile CRM-Systeme : Customer Relationship Management zur Unterst{\"u}tzung des Vertriebsaußendienstes},
  series = {Zeitschrift f{\"u}r wirtschaftlichen Fabrikbetrieb : ZWF ; Organ des VDI-Kompetenzfeldes Informationstechnik (VDI-KfIT)},
  volume    = {99},
  journal   = {Zeitschrift f{\"u}r wirtschaftlichen Fabrikbetrieb : ZWF ; Organ des VDI-Kompetenzfeldes Informationstechnik (VDI-KfIT)},
  number    = {12},
  issn      = {0932-0482 (Print)},
  pages     = {699 -- 702},
  year      = {2003},
  language  = {de}
}
@phdthesis{Ritz2004,
  author    = {Ritz, Thomas},
  title     = {Die werkzeuggest{\"u}tzte Produktion von personalisierten Informationsdienstleistungen. - (IPA-IAO Forschung und Praxis ; 389)},
  publisher = {Jost-Jetter},
  address   = {Heimsheim},
  isbn      = {3-936947-23-6},
  pages     = {151 S. : Ill., graph. Darst.},
  year      = {2004},
  language  = {de}
}
@inproceedings{Ritz2003,
  author    = {Ritz, Thomas},
  title     = {Production and distribution of personalized information services employing mass customization},
  series = {2nd Interdisciplinary World Congress on Mass Customization and Personalization : MCPC'03, October 6 - 8, 2003, Technische Universit{\"a}t M{\"u}nchen, Munic, Germany},
  booktitle = {2nd Interdisciplinary World Congress on Mass Customization and Personalization : MCPC'03, October 6 - 8, 2003, Technische Universit{\"a}t M{\"u}nchen, Munic, Germany},
  edition   = {CD-Ausg.},
  publisher = {Techn. Univ. (TUM)},
  address   = {M{\"u}nchen},
  pages     = {Part IV},
  year      = {2003},
  language  = {en}
}
@article{Ritz2002,
  author    = {Ritz, Thomas},
  title     = {Personalized Information Services: Production and Distribution of these Services employing Mass-Customization},
  year      = {2002},
  language  = {en}
}
@article{Ritz2002,
  author    = {Ritz, Thomas},
  title     = {Modelling Production of personalized information services and their delivery on multiple distribution channels},
  series = {Personalization Techniques in Electronic Publishing on the Web. Workshop in the Framework of the 2nd international conference on Adaptive Hypermedia and adaptive web based systems (AH2002) in Malaga (ES)},
  journal   = {Personalization Techniques in Electronic Publishing on the Web. Workshop in the Framework of the 2nd international conference on Adaptive Hypermedia and adaptive web based systems (AH2002) in Malaga (ES)},
  pages     = {19 -- 30},
  year      = {2002},
  language  = {en}
}
@inproceedings{Ritz2001,
  author    = {Ritz, Thomas},
  title     = {Personalized information services : an electronic information commodity and its production},
  series = {Electronic publishing '01 : 2001 in the digital publishing odyssey ; proceedings of an ICCC/IFIP conference held at the University of Kent at Canterbury, Kent, United Kingdom, 5 - 7 July, 2001 ; [proceedings of the Fifth Conference on Electronic Publishing]},
  booktitle = {Electronic publishing '01 : 2001 in the digital publishing odyssey ; proceedings of an ICCC/IFIP conference held at the University of Kent at Canterbury, Kent, United Kingdom, 5 - 7 July, 2001 ; [proceedings of the Fifth Conference on Electronic Publishing]},
  publisher = {IOS Press [u.a.]},
  address   = {Amsterdam},
  isbn      = {1-58603-191-0},
  pages     = {48 -- 58},
  year      = {2001},
  language  = {en}
}