@article{CzarneckiWinkelmannSpiliopoulou2010,
  author    = {Czarnecki, Christian and Winkelmann, Axel and Spiliopoulou, Myra},
  title     = {Services in electronic telecommunication markets: a framework for planning the virtualization of processes},
  series = {Electronic Markets},
  volume    = {20},
  journal   = {Electronic Markets},
  number    = {3-4},
  publisher = {Springer},
  address   = {Berlin},
  issn      = {1422-8890},
  doi       = {10.1007/s12525-010-0045-8},
  pages     = {197 -- 207},
  year      = {2010},
  abstract  = {The potential of electronic markets in enabling innovative product bundles through flexible and sustainable partnerships is not yet fully exploited in the telecommunication industry. One reason is that bundling requires seamless de-assembling and re-assembling of business processes, whilst processes in telecommunication companies are often product-dependent and hard to virtualize. We propose a framework for the planning of the virtualization of processes, intended to assist the decision maker in prioritizing the processes to be virtualized: (a) we transfer the virtualization pre-requisites stated by the Process Virtualization Theory in the context of customer-oriented processes in the telecommunication industry and assess their importance in this context, (b) we derive IT-oriented requirements for the removal of virtualization barriers and highlight their demand on changes at different levels of the organization. We present a first evaluation of our approach in a case study and report on lessons learned and further steps to be performed.},
  language  = {en}
}
@inproceedings{CzarneckiWinkelmannSpiliopoulou2012,
  author    = {Czarnecki, Christian and Winkelmann, Axel and Spiliopoulou, Myra},
  title     = {Transformation in Telecommunication - Analyse und Clustering von Real-life Projekten},
  series = {Multikonferenz Wirtschaftsinformatik 2012},
  booktitle = {Multikonferenz Wirtschaftsinformatik 2012},
  editor    = {Mattfeld, Dirk Christian and Robra-Bissantz, Susanne},
  publisher = {Gito},
  address   = {Berlin},
  isbn      = {9783942183635},
  pages     = {985 -- 998},
  year      = {2012},
  abstract  = {Die Ver{\"a}nderungen des Telekommunikationsmarktes haben in der Praxis zu einer Vielzahl von Transformationsprojekten gef{\"u}hrt. Was geh{\"o}rt aber zu einem "Transformationsprojekt", welche Prozesse und Systeme werden ver{\"a}ndert? Zur Beantwortung dieser Frage haben wir 184 Berichte zu Projekten analysiert, die als "Transformationsprojekte" bezeichnet waren. F{\"u}r die Analyse haben wir einen Kodierungsrahmen konzipiert und anhand dessen die Berichte mit einem hierarchischen Clustering-Verfahren in Themen gruppiert. Die Ergebnisse liefern Hinweise {\"u}ber die in der Praxis gesetzten Schwerpunkte und Priorit{\"a}ten. Sie k{\"o}nnen somit als Unterst{\"u}tzung f{\"u}r Unternehmen dienen, die ein Transformationsprojekt planen. Sie weisen zudem darauf hin, in welchen Bereichen eines Unternehmens Unterst{\"u}tzung durch wissenschaftlich erprobte Werkzeuge und Modelle n{\"o}tig ist.},
  language  = {de}
}
@inproceedings{CzarneckiWinkelmannSpiliopoulou2011,
  author    = {Czarnecki, Christian and Winkelmann, Axel and Spiliopoulou, Myra},
  title     = {Making business systems in the telecommunication industry more customer-oriented},
  series = {Information Systems Development : Business Systems and Services: Modeling and Development},
  booktitle = {Information Systems Development : Business Systems and Services: Modeling and Development},
  editor    = {Pokorny, Jaroslav and Repa, Vaclav and Richta, Karel and Wojtkowski, Wita and Linger, Henry and Barry, Chris and Lang, Michael},
  publisher = {Springer},
  address   = {New York},
  isbn      = {978-1-4419-9645-9 (Print)},
  doi       = {10.1007/978-1-4419-9790-6_14},
  pages     = {169 -- 180},
  year      = {2011},
  abstract  = {Market changes have forced telecommunication companies to transform their business. Increased competition, short innovation cycles, changed usage patterns, increased customer expectations and cost reduction are the main drivers. Our objective is to analyze to what extend transformation projects have improved the orientation towards the end-customers. Therefore, we selected 38 real-life case studies that are dealing with customer orientation. Our analysis is based on a telecommunication-specific framework that aligns strategy, business processes and information systems. The result of our analysis shows the following: transformation projects that aim to improve the customer orientation are combined with clear goals on costs and revenue of the enterprise. These projects are usually directly linked to the customer touch points, but also to the development and provisioning of products. Furthermore, the analysis shows that customer orientation is not the sole trigger for transformation. There is no one-fits-all solution; rather, improved customer orientation needs aligned changes of business processes as well as information systems related to different parts of the company.},
  language  = {en}
}
@techreport{DammIzquierdoTelloRitzetal.2014,
  author    = {Damm, Sebastian and Izquierdo Tello, C{\´e}sar and Ritz, Thomas and Wallenborn, Ramona},
  title     = {Konzept f{\"u}r einen spielerischen Ansatz zur multimodalen Mobilit{\"a}tsplanung : Potenziale f{\"u}r die IT-Branche bei der Organisation der Mobilit{\"a}t von morgen am Beispiel eines Elektrofahrrads und Cloud-Computing ; Info-Brosch{\"u}re},
  publisher = {eBusiness-Lotse},
  address   = {Aachen},
  pages     = {9 S. : Ill., graph. Darst.},
  year      = {2014},
  abstract  = {Die Informationsbrosch{\"u}re "Konzept f{\"u}r einen spielerischen Ansatz zur multimodalen Mobilit{\"a}tsplanung" richtet sich an Spiele- und System-Designer sowie Entwickler. In dieser Brosch{\"u}re werden m{\"o}gliche Potenziale im Bereich des allgemeinen Mobilit{\"a}tsmanagements aufgezeigt, Automobilhersteller vernetzten sich zunehmend mit Technologie-Unternehmen.},
  language  = {de}
}
@inproceedings{DammRahierRitzetal.2013,
  author    = {Damm, Sebastian and Rahier, Michael and Ritz, Thomas and Sch{\"a}fer, Thomas},
  title     = {Architecture for platform- and hardware-independent mesh networks : how to unify the channels},
  series = {ICSNC 2013 : The Eighth International Conference on Systems and Networks Communications ; October 27, 2013 to October 31, 2013, Venice Italy},
  booktitle = {ICSNC 2013 : The Eighth International Conference on Systems and Networks Communications ; October 27, 2013 to October 31, 2013, Venice Italy},
  editor    = {Davoli, Renzo},
  publisher = {Curran Associates},
  address   = {Red Hook, NY},
  isbn      = {978-1-61208-305-6},
  pages     = {131 -- 134},
  year      = {2013},
  abstract  = {This paper will prove that mesh networks among different platforms and hardware channels can help to channel valuable information even if public telecommunication infrastructure is not available due to arbitrary reasons. Therefore, results of a simulation for mesh networks on mass events will be provided, followed by the developed architecture and an outlook on future research. The developed architecture is currently being implemented and field tested on mass events.},
  language  = {en}
}
@inproceedings{DammRitzStrauch2011,
  author    = {Damm, Sebastian and Ritz, Thomas and Strauch, Jakob},
  title     = {Muster und Cloud Computing als Plattformstrategie f{\"u}r mobile Unternehmenssoftware},
  series = {Mobile und ubiquit{\"a}re Informationssysteme : MMS 2011 ; proceedings der 6. Konferenz, 28. Februar 2011 in Kaiserslautern, Deutschland. - (GI-Edition lecture notes in informatics ; 185)},
  booktitle = {Mobile und ubiquit{\"a}re Informationssysteme : MMS 2011 ; proceedings der 6. Konferenz, 28. Februar 2011 in Kaiserslautern, Deutschland. - (GI-Edition lecture notes in informatics ; 185)},
  editor    = {H{\"o}pfner, Hagen},
  publisher = {Ges. f{\"u}r Informatik},
  address   = {Bonn},
  isbn      = {978-3-88579-279-6},
  pages     = {91 -- 104},
  year      = {2011},
  language  = {de}
}
@inproceedings{DammRitzStrauch2010,
  author    = {Damm, Sebastian and Ritz, Thomas and Strauch, Jakob},
  title     = {Benutzerzentrierte Anforderungsanalyse f{\"u}r die Produktlinien-Entwicklung mobiler Unternehmenssoftware},
  series = {EMISA 2010 : Einflussfaktoren auf die Entwicklung flexibler, integrierter Informationssysteme ; Beitr{\"a}ge des Workshops der GI-Fachgruppe Entwicklungsmethoden f{\"u}r Informationssysteme und deren Anwendung (EMISA), 07. - 08.10.2010 in Karlsruhe, Germany. - (GI-Edition : Proceedings ; 172)},
  booktitle = {EMISA 2010 : Einflussfaktoren auf die Entwicklung flexibler, integrierter Informationssysteme ; Beitr{\"a}ge des Workshops der GI-Fachgruppe Entwicklungsmethoden f{\"u}r Informationssysteme und deren Anwendung (EMISA), 07. - 08.10.2010 in Karlsruhe, Germany. - (GI-Edition : Proceedings ; 172)},
  editor    = {Klink, Stefan},
  publisher = {Ges. f{\"u}r Informatik},
  address   = {Bonn},
  isbn      = {978-3-88579-266-6},
  pages     = {117 -- 130},
  year      = {2010},
  language  = {de}
}
@inproceedings{DammRitzStrauch2011,
  author    = {Damm, Sebastian and Ritz, Thomas and Strauch, Jakob},
  title     = {Adaption of archetype patterns for mobile cloud-based business apps},
  series = {2011 IEEE International Conference on Pervasive Computing and Communications workshops (PerCom workshops 2011) : Seattle, Washington, USA, 21 - 25 March 2011},
  booktitle = {2011 IEEE International Conference on Pervasive Computing and Communications workshops (PerCom workshops 2011) : Seattle, Washington, USA, 21 - 25 March 2011},
  publisher = {IEEE Service Center},
  address   = {Piscataway, NJ},
  isbn      = {978-1-61284-938-6 (Print)},
  doi       = {10.1109/PERCOMW.2011.5766849},
  pages     = {100 -- 105},
  year      = {2011},
  language  = {en}
}
@book{DavidBenkner1996,
  author    = {David, Klaus and Benkner, Thorsten},
  title     = {Digitale Mobilfunksysteme},
  publisher = {Teubner},
  address   = {Stuttgart},
  pages     = {XIII, 457 S graph. Darst., + 1 Kt.},
  year      = {1996},
  language  = {de}
}
@book{DavidBenkner2013,
  author    = {David, Klaus and Benkner, Thorsten},
  title     = {Digitale Mobilfunksysteme},
  number    = {Repr. 1996},
  publisher = {Vieweg \& Teubner},
  address   = {Wiesbaden},
  isbn      = {978-3-322-92768-2},
  pages     = {XIII, 458 S.},
  year      = {2013},
  language  = {de}
}