@article{PietschKurbel1986,
  author    = {Pietsch, Wolfram and Kurbel, Karl},
  title     = {A Portable Implementation of Index Sequential Input-Output [Part 2] / Kurbel, Karl; Pietsch, W.},
  series = {Ada letters. 6 (1986), H. 3},
  journal   = {Ada letters. 6 (1986), H. 3},
  isbn      = {0736-721X},
  pages     = {6 -- 13},
  year      = {1986},
  language  = {en}
}
@article{PietschKurbel1990,
  author    = {Pietsch, Wolfram and Kurbel, Karl},
  title     = {A Cooperative Work Environment for Evolutionary Software Development / Kurbel, K., Pietsch, W.},
  series = {Multi-user interfaces and applications : proceedings of the IFIP WG 8.4 Conference on Multi-User Interfaces and Applications, Heraklion, Crete, Greece, 24 - 26 September, 1990 / ed. by Simon Gibbs ...},
  journal   = {Multi-user interfaces and applications : proceedings of the IFIP WG 8.4 Conference on Multi-User Interfaces and Applications, Heraklion, Crete, Greece, 24 - 26 September, 1990 / ed. by Simon Gibbs ...},
  publisher = {North-Holland Publ.},
  address   = {Amsterdam [u.a.]},
  isbn      = {0-444-88760-1},
  pages     = {115 -- 127},
  year      = {1990},
  language  = {en}
}
@article{PietschKurbelLabentz1987,
  author    = {Pietsch, Wolfram and Kurbel, K. and Labentz, M.},
  title     = {Prototyping und Projektmanagement bei großen Entwicklungsteams / Kurbel, K., Labentz, M., Pietsch, W.},
  series = {Information management : IM ; Praxis, Ausbildung u. Forschung d. Wirtschaftsinformatik. 2 (1987), H. 1},
  journal   = {Information management : IM ; Praxis, Ausbildung u. Forschung d. Wirtschaftsinformatik. 2 (1987), H. 1},
  isbn      = {0930-5181},
  pages     = {6 -- 15},
  year      = {1987},
  language  = {en}
}
@inproceedings{PietschHerzwurmZander2006,
  author    = {Pietsch, Wolfram and Herzwurm, Georg and Zander, Dietmar},
  title     = {Assuring quality of QFD-education in Germany},
  series = {ISQFD'06: 12th International Symposium on QFD : Tokyo, 07.-09.2006},
  booktitle = {ISQFD'06: 12th International Symposium on QFD : Tokyo, 07.-09.2006},
  organization    = {International Symposium on QFD <12, 2006, Tokyo>},
  pages     = {1 -- 6},
  year      = {2006},
  language  = {en}
}
@article{PietschHerzwurm2003,
  author    = {Pietsch, Wolfram and Herzwurm, G.},
  title     = {QFD for Customer-Focused Requirements Engineering / Herzwurm, G., Pietsch, W.},
  series = {Proceedings : 8 - 12 September 2003, Monterey Bay, California, USA / sponsored by IEEE Computer Society Technical Council on Software Engineering (TCSE) ... In cooperation with ACM SigSOFT},
  journal   = {Proceedings : 8 - 12 September 2003, Monterey Bay, California, USA / sponsored by IEEE Computer Society Technical Council on Software Engineering (TCSE) ... In cooperation with ACM SigSOFT},
  publisher = {IEEE Computer Society},
  address   = {Los Alamitos, Calif. [u.a.]},
  isbn      = {0769519806},
  pages     = {330 -- 338},
  year      = {2003},
  language  = {en}
}
@article{Pietsch1999,
  author    = {Pietsch, Wolfram},
  title     = {Risk-based Deployment of Standard Software Rollout Processes - a pragmatic approach},
  series = {QFD : transactions from the Eleventh Symposium on Quality Function Deployment, [June 12 - 18, 1999, Novi, Michigan] / QFD Institute},
  journal   = {QFD : transactions from the Eleventh Symposium on Quality Function Deployment, [June 12 - 18, 1999, Novi, Michigan] / QFD Institute},
  publisher = {QFD Institute},
  address   = {Ann Arbor, Mich.},
  isbn      = {1889477117},
  pages     = {349 -- 359},
  year      = {1999},
  language  = {en}
}
@book{Pietsch1995,
  author    = {Pietsch, Wolfram},
  title     = {Software quality management III : [... held in Seville in April 1995] / [Third International Conference on Software Quality Management]. Ed.: M. Ross},
  publisher = {Computational Mechanics Publ.},
  address   = {Southampton [u.a.]},
  isbn      = {1853123099},
  year      = {1995},
  language  = {en}
}
@article{Pietsch2005,
  author    = {Pietsch, Wolfram},
  title     = {Customer-Oriented Specification and Evaluation of IT Service Level Agreements},
  series = {Software process improvement : Elektronische Ressource : 12th European conference ; proceedings / EuroSPI 2005, Budapest, Hungary, November 9 - 11, 2005. Ita Richardson ... (ed.)},
  journal   = {Software process improvement : Elektronische Ressource : 12th European conference ; proceedings / EuroSPI 2005, Budapest, Hungary, November 9 - 11, 2005. Ita Richardson ... (ed.)},
  publisher = {Springer},
  address   = {Berlin [u.a.]},
  isbn      = {3-540-30286-7},
  pages     = {83 -- 94},
  year      = {2005},
  language  = {en}
}
@article{Pietsch2007,
  author    = {Pietsch, Wolfram},
  title     = {IT Service Deployment},
  series = {QFD : transactions from International Symposium on QFD 2007 - Williamsburg, the Nineteenth Symposium on Quality Function Deployment ; September 7 - 8, 2007, Williamsburg, VA ; [companion document to the Thirteenth International and Nineteenth North American Symposium on Quality Function Deployment (ISQFD'07)] / [organized and hosted by the QFD Institute]},
  journal   = {QFD : transactions from International Symposium on QFD 2007 - Williamsburg, the Nineteenth Symposium on Quality Function Deployment ; September 7 - 8, 2007, Williamsburg, VA ; [companion document to the Thirteenth International and Nineteenth North American Symposium on Quality Function Deployment (ISQFD'07)] / [organized and hosted by the QFD Institute]},
  publisher = {QFD Inst.},
  address   = {Ann Arbor, Mich.},
  isbn      = {1-889477-19-2},
  pages     = {203 -- 212},
  year      = {2007},
  language  = {en}
}
@incollection{Pietsch2013,
  author    = {Pietsch, Wolfram},
  title     = {A framework for strategic positioning of IT-products},
  series = {Software business : from physical products to software services and solutions : 4th International Conference on Software Business, ICSOB 2013; Potsdam; Germany; 11 June 2013 through 14 June 2013. (Lecture notes in business information processing ; 150)},
  booktitle = {Software business : from physical products to software services and solutions : 4th International Conference on Software Business, ICSOB 2013; Potsdam; Germany; 11 June 2013 through 14 June 2013. (Lecture notes in business information processing ; 150)},
  publisher = {Springer},
  address   = {Berlin},
  doi       = {10.1007/978-3-642-39336-5_11},
  pages     = {102 -- 116},
  year      = {2013},
  abstract  = {IT Products are viewed and managed differently depending on the perspectives and the stage within the life cycle. A model is presented that integrates different perspectives and stages serving as an aid for the analysis of business models and focused positioning of IT-products. Four generic business models are analysed with regard to the product management function in general and the positioning field for IT-products specifically: off-the-shelf (license), license plus service, project, and system service (incl. cloud computing).},
  language  = {en}
}