@article{BeverungenEggertVoigtetal.2013,
  author    = {Beverungen, Daniel and Eggert, Mathias and Voigt, Matthias and Rosemann, Michael},
  title     = {Augmenting Analytical CRM Strategies with Social BI},
  series = {International Journal of Business Intelligence Research (IJBIR)},
  volume    = {4},
  journal   = {International Journal of Business Intelligence Research (IJBIR)},
  number    = {3},
  publisher = {IGI Global},
  address   = {Hershey},
  issn      = {1947-3591},
  doi       = {10.4018/ijbir.2013070103},
  pages     = {32 -- 49},
  year      = {2013},
  language  = {en}
}
@article{Pietsch2015,
  author    = {Pietsch, Wolfram},
  title     = {Augmenting voice of the customer analysis by analysis of belief},
  series = {QFD-Forum},
  journal   = {QFD-Forum},
  number    = {30},
  issn      = {1431-6951},
  pages     = {1 -- 5},
  year      = {2015},
  language  = {en}
}
@article{Mackenstein1999,
  author    = {Mackenstein, Hans},
  title     = {Book Reviews - Cowie, Harry, Private Partnership and Public Networks in Europe},
  series = {Regional and federal studies. 9 (1999), H. 2},
  journal   = {Regional and federal studies. 9 (1999), H. 2},
  isbn      = {1359-7566},
  pages     = {111 -- 111},
  year      = {1999},
  language  = {en}
}
@article{Mackenstein1998,
  author    = {Mackenstein, Hans},
  title     = {Book Reviews - Morass, Michael; Regionale Interessen auf dem Weg in die Europ{\"a}ische Union: Strukturelle Entwicklung und Perspektiven der Interessenvermittlung {\"O}sterreichischer und deutscher L{\"a}ndesakteure im Rahmen der Europ{\"a}ischen Integration},
  series = {Regional and federal studies. 8 (1998), H. 1},
  journal   = {Regional and federal studies. 8 (1998), H. 1},
  isbn      = {1359-7566},
  pages     = {227 -- 227},
  year      = {1998},
  language  = {en}
}
@article{Mackenstein1998,
  author    = {Mackenstein, Hans},
  title     = {Book Reviews - Samardzic, Slobodan and Thomas Fleiner, Federalismus und Minderheitenproblem in Multiethnischen Gemeinschaften},
  series = {Regional and federal studies. 8 (1998), H. 3},
  journal   = {Regional and federal studies. 8 (1998), H. 3},
  isbn      = {1359-7566},
  pages     = {138 -- 138},
  year      = {1998},
  language  = {en}
}
@article{Mackenstein2000,
  author    = {Mackenstein, Hans},
  title     = {Books Reviewed - European Democratization since 1800 edited by J. Garrard, V. Tolz and R. White},
  series = {Democratization. 7 (2000), H. 4},
  journal   = {Democratization. 7 (2000), H. 4},
  isbn      = {1351-0347},
  pages     = {219 -- 219},
  year      = {2000},
  language  = {en}
}
@article{PalmerLindemann2003,
  author    = {Palmer, J. W. and Lindemann, Markus},
  title     = {Business models and market mechanisms : evaluating efficiency in consumer electronic markets},
  series = {Data base and advanced information systems. Bd. 34 (2003), H. 2},
  journal   = {Data base and advanced information systems. Bd. 34 (2003), H. 2},
  issn      = {0105-9912},
  pages     = {23 -- 38},
  year      = {2003},
  language  = {en}
}
@article{BeckerDelfmannDietrichetal.2016,
  author    = {Becker, J{\"o}rg and Delfmann, Patrick and Dietrich, Hanns-Alexander and Steinhorst, Matthias and Eggert, Mathias},
  title     = {Business Process Compliance Checking — Applying and Evaluating a Generic Pattern Matching Approach for Conceptual Models in the Financial Sector},
  series = {Information Systems Frontiers},
  volume    = {18},
  journal   = {Information Systems Frontiers},
  number    = {2},
  publisher = {Springer},
  address   = {Berlin},
  issn      = {1572-9419},
  doi       = {10.1007/s10796-014-9529-y},
  pages     = {359 -- 405},
  year      = {2016},
  abstract  = {Given the strong increase in regulatory requirements for business processes the management of business process compliance becomes a more and more regarded field in IS research. Several methods have been developed to support compliance checking of conceptual models. However, their focus on distinct modeling languages and mostly linear (i.e., predecessor-successor related) compliance rules may hinder widespread adoption and application in practice. Furthermore, hardly any of them has been evaluated in a real-world setting. We address this issue by applying a generic pattern matching approach for conceptual models to business process compliance checking in the financial sector. It consists of a model query language, a search algorithm and a corresponding modelling tool prototype. It is (1) applicable for all graph-based conceptual modeling languages and (2) for different kinds of compliance rules. Furthermore, based on an applicability check, we (3) evaluate the approach in a financial industry project setting against its relevance for decision support of audit and compliance management tasks.},
  language  = {en}
}
@article{PietschSteinbauer1994,
  author    = {Pietsch, Wolfram and Steinbauer, Dieter},
  title     = {Business Process Reengineering},
  series = {Wirtschaftsinformatik. 36 (1994), H. 5},
  journal   = {Wirtschaftsinformatik. 36 (1994), H. 5},
  isbn      = {0937-6429},
  pages     = {502 -- 505},
  year      = {1994},
  language  = {en}
}
@article{SchmitzWeber2012,
  author    = {Schmitz, Philipp and Weber, Martin},
  title     = {Buying and selling behavior of individual investors in option-like securities},
  series = {Die Betriebswirtschaft : DBW},
  volume    = {72},
  journal   = {Die Betriebswirtschaft : DBW},
  number    = {5},
  publisher = {Sch{\"a}ffer-Poeschel},
  address   = {Stuttgart},
  issn      = {0342-7064},
  doi       = {10.2139/ssrn.2055088},
  pages     = {409 -- 426},
  year      = {2012},
  abstract  = {We analyze the trading behavior of individual investors in option-like securities, namely bankissued warrants, and thus expand the growing literature of investors behavior to a new kind of securities. A unique data set from a large German discount broker gives us the opportunity to analyze the trading behavior of 1,454 investors, making 89,958 transactions in 6,724 warrants on 397 underlyings. In different logit regression, we make use of the facts that investors can speculate on rising and falling prices of the underlying with call and put warrants and that we also have information about the stock portfolios of the investors. We report several facts about the trading behavior of individual investors in warrants that are consistent with the literature on the behavior of individual investors in the stock market. The warrant investors buy calls and sell puts if the price of the underlying has decreased over the past trading days and they sell calls and buy puts if the price of the underlying has increased. That means, the investors follow negative feedback trading strategies in all four trading categories observed. In addition, we find strong evidence for the disposition effect for call as well as put warrants, which is reversed in December. The trading behavior is also influenced if the underlying reaches some exceptionally prices, e.g. highs, lows or the strike price. We show that hedging, as one natural candidate to buy puts, does not play an important role in the market for bank-issued warrants.},
  language  = {en}
}