@inproceedings{StenderRitz2003, author = {Stender, Michael and Ritz, Thomas}, title = {{\"U}berbetriebliche Ad-hoc-Anwendungsintegration im Mobile Business}, series = {Wirtschaftsinformatik 2003 : Medien, M{\"a}rkte, Mobilit{\"a}t: - Bd. 1}, booktitle = {Wirtschaftsinformatik 2003 : Medien, M{\"a}rkte, Mobilit{\"a}t: - Bd. 1}, editor = {Uhr, Wolfgang}, publisher = {Physica-Verl.}, address = {Heidelberg}, isbn = {3-7908-0111-9}, pages = {103 -- 118}, year = {2003}, language = {de} } @inproceedings{Ritz2003, author = {Ritz, Thomas}, title = {Production and distribution of personalized information services employing mass customization}, series = {2nd Interdisciplinary World Congress on Mass Customization and Personalization : MCPC'03, October 6 - 8, 2003, Technische Universit{\"a}t M{\"u}nchen, Munic, Germany}, booktitle = {2nd Interdisciplinary World Congress on Mass Customization and Personalization : MCPC'03, October 6 - 8, 2003, Technische Universit{\"a}t M{\"u}nchen, Munic, Germany}, edition = {CD-Ausg.}, publisher = {Techn. Univ. (TUM)}, address = {M{\"u}nchen}, pages = {Part IV}, year = {2003}, language = {en} } @inproceedings{RitzStender2003, author = {Ritz, Thomas and Stender, Michael}, title = {Modellierung von Business-to-Business Gesch{\"a}ftsprozessen im Mobile Commerce}, series = {Mobile Commerce - Anwendung und Perspektiven : [proceedings zum] 3. Workshop Mobile Commerce, Universit{\"a}t Augsburg, 04.02.2003. - (GI-Edition : Proceedings ; 25)}, booktitle = {Mobile Commerce - Anwendung und Perspektiven : [proceedings zum] 3. Workshop Mobile Commerce, Universit{\"a}t Augsburg, 04.02.2003. - (GI-Edition : Proceedings ; 25)}, editor = {Pousttchi, Key}, publisher = {Ges. f{\"u}r Informatik}, address = {Bonn}, isbn = {3-88579-354-7}, pages = {27 -- 41}, year = {2003}, language = {de} } @inproceedings{StenderRitz2003, author = {Stender, Michael and Ritz, Thomas}, title = {Modeling of business-to-business mobile commerce processes}, series = {Electronic proceedings / ICPR 17, 17th International Conference on Production Research [Blacksburg, Virginia, USA, August 3 - 7, 2003]}, booktitle = {Electronic proceedings / ICPR 17, 17th International Conference on Production Research [Blacksburg, Virginia, USA, August 3 - 7, 2003]}, edition = {CD-ROM-Ausg.}, address = {Blacksburg, Va.}, isbn = {0-9721257-3-6}, year = {2003}, language = {en} } @article{Ritz2003, author = {Ritz, Thomas}, title = {Mobile CRM-Systeme : Customer Relationship Management zur Unterst{\"u}tzung des Vertriebsaußendienstes}, series = {Zeitschrift f{\"u}r wirtschaftlichen Fabrikbetrieb : ZWF ; Organ des VDI-Kompetenzfeldes Informationstechnik (VDI-KfIT)}, volume = {99}, journal = {Zeitschrift f{\"u}r wirtschaftlichen Fabrikbetrieb : ZWF ; Organ des VDI-Kompetenzfeldes Informationstechnik (VDI-KfIT)}, number = {12}, issn = {0932-0482 (Print)}, pages = {699 -- 702}, year = {2003}, language = {de} } @book{RitzBenzStender2003, author = {Ritz, Thomas and Benz, Axel and Stender, Michael}, title = {Marktstudie mobile CRM-Systeme}, publisher = {Fraunhofer-IRB-Verl.}, address = {Stuttgart}, isbn = {3-8167-6361-8}, pages = {244 S. : Ill., graph. Darst.}, year = {2003}, language = {en} }