@inproceedings{LaoBuehrigPolaczekRoeth2011,
  author    = {Lao, B. and B{\"u}hrig-Polaczek, A. and R{\"o}th, Thilo},
  title     = {Funktionsintegrierte Leichtbaustrukturen in gussintensiver Metall-Hybridbauweise},
  series = {Verbundwerkstoffe und Werkstoffverbunde: Tagungsband zum 18. Symposium ; 30.03.2011 bis 01.04.2011, Chemnitz},
  booktitle = {Verbundwerkstoffe und Werkstoffverbunde: Tagungsband zum 18. Symposium ; 30.03.2011 bis 01.04.2011, Chemnitz},
  editor    = {Wielage, Bernhard},
  publisher = {Eigenverlag},
  address   = {Chemnitz},
  isbn      = {978-3-00-033801-4},
  pages     = {413 -- 421},
  year      = {2011},
  language  = {de}
}
@inproceedings{CzarneckiWinkelmannSpiliopoulou2011,
  author    = {Czarnecki, Christian and Winkelmann, Axel and Spiliopoulou, Myra},
  title     = {Making business systems in the telecommunication industry more customer-oriented},
  series = {Information Systems Development : Business Systems and Services: Modeling and Development},
  booktitle = {Information Systems Development : Business Systems and Services: Modeling and Development},
  editor    = {Pokorny, Jaroslav and Repa, Vaclav and Richta, Karel and Wojtkowski, Wita and Linger, Henry and Barry, Chris and Lang, Michael},
  publisher = {Springer},
  address   = {New York},
  isbn      = {978-1-4419-9645-9 (Print)},
  doi       = {10.1007/978-1-4419-9790-6_14},
  pages     = {169 -- 180},
  year      = {2011},
  abstract  = {Market changes have forced telecommunication companies to transform their business. Increased competition, short innovation cycles, changed usage patterns, increased customer expectations and cost reduction are the main drivers. Our objective is to analyze to what extend transformation projects have improved the orientation towards the end-customers. Therefore, we selected 38 real-life case studies that are dealing with customer orientation. Our analysis is based on a telecommunication-specific framework that aligns strategy, business processes and information systems. The result of our analysis shows the following: transformation projects that aim to improve the customer orientation are combined with clear goals on costs and revenue of the enterprise. These projects are usually directly linked to the customer touch points, but also to the development and provisioning of products. Furthermore, the analysis shows that customer orientation is not the sole trigger for transformation. There is no one-fits-all solution; rather, improved customer orientation needs aligned changes of business processes as well as information systems related to different parts of the company.},
  language  = {en}
}
@inproceedings{Czarnecki2011,
  author    = {Czarnecki, Christian},
  title     = {Gestaltung von Customer Relationship Management {\"u}ber die Grenzen von Telekommunikationsunternehmen hinweg},
  series = {Tagungsband zum Doctoral Consortium der WI 2009},
  booktitle = {Tagungsband zum Doctoral Consortium der WI 2009},
  editor    = {Eymann, Torsten},
  publisher = {Universit{\"a}t Bayreuth Lehrstuhl f{\"u}r Wirtschaftsinformatik},
  address   = {Bayreuth},
  issn      = {1864-9300},
  url       = {http://nbn-resolving.de/urn:nbn:de:bvb:703-opus-5462},
  pages     = {11 -- 23},
  year      = {2011},
  abstract  = {Durch die Fragmentierung von Wertsch{\"o}pfungsketten ergeben sich neue Herausforderungen f{\"u}r das Management von Kundenbeziehungen. Die Dissertation untersucht die daraus resultierenden Anforderungen an eine {\"u}bergreifende Integration von Customer Relationship Management in der Telekommunikationsindustrie. Ziel ist es, durch Anwendung von Methoden eines Enterprise Architecture Framework eine {\"u}bergreifend L{\"o}sung zu gestalten. Grundlegende Pr{\"a}misse dabei ist, dass die {\"u}bergreifende Gestaltung eines Customer Relationship Management f{\"u}r alle an der Wertsch{\"o}pfung beteiligten Unternehmen vorteilhaft ist.},
  language  = {de}
}
@inproceedings{ElsenSchmalzbauer2011,
  author    = {Elsen, Ingo and Schmalzbauer, Michael},
  title     = {Messsystematik zur Steuerung der Produkt- und Prozessqualit{\"a}t in Systemintegrationsprojekten - ein Erfahrungsbericht},
  series = {Software Engineering 2011 - Fachtagung des GI-Fachbereichs Softwaretechnik, 21. - 25. Februar 2011 in Karlsruhe},
  booktitle = {Software Engineering 2011 - Fachtagung des GI-Fachbereichs Softwaretechnik, 21. - 25. Februar 2011 in Karlsruhe},
  editor    = {Reussner, Ralf and Grund, Matthias and Andreas, Oberweis and Tichy, Walter},
  publisher = {Gesellschaft f{\"u}r Informatik eV},
  address   = {Bonn},
  isbn      = {9783885792772},
  issn      = {1617-5468},
  pages     = {1 Seite},
  year      = {2011},
  abstract  = {Der Erfolg eines Softwarenentwicklungsprojektes insbesondere eines Systemintegrationsprojektes wird mit der Erf{\"u}llung des „Teufelsdreiecks", „In-Time", „In-Budget", „In-Quality" gemessen. Hierzu ist die Kenntnis der Software- und Prozessqualit{\"a}t essenziell, um die Einhaltung der Qualit{\"a}tskriterien festzustellen, aber auch, um eine Vorhersage hinsichtlich Termin- und Budgettreue zu treffen. Zu diesem Zweck wurde in der T-Systems Systems Integration ein System aus verschiedenen Key Performance Indikatoren entworfen und in der Organisation implementiert, das genau das leistet und die Kriterien f{\"u}r CMMI Level 3 erf{\"u}llt.},
  language  = {de}
}
@inproceedings{BeckerBergenerDelfmannetal.2011,
  author    = {Becker, J{\"o}rg and Bergener, Philipp and Delfmann, Patrick and Eggert, Mathias and Weiss, Burkhard},
  title     = {Supporting Business Process Compliance in Financial Institutions - A Model-Driven Approach},
  series = {Proceedings of the 10th International Conference on Wirtschaftsinformatik : 16 - 18 February 2011, Zurich, Switzerland},
  booktitle = {Proceedings of the 10th International Conference on Wirtschaftsinformatik : 16 - 18 February 2011, Zurich, Switzerland},
  pages     = {355 -- 364},
  year      = {2011},
  language  = {en}
}
@inproceedings{MeskourisHoltschoppenButenwegetal.2011,
  author    = {Meskouris, Konstantin and Holtschoppen, Britta and Butenweg, Christoph and Rosin, Julia},
  title     = {Seismic analysis of liquid storage tanks},
  series = {Earthquake Geology and Archaeology: Science, Society and Critical facilities : proceedings ; 2nd INQUA-IGCP 567 International Workshop on Active Tectonics, Earthquake Geology, Archaeology and Engineering ; 19-24 September 2011, Corinth (Greece) / Eds.: C. Gr{\"u}tzner ; R. P{\´e}rez-Lopez ; T. Fern{\´a}ndez Steeger ; I. Papanikolaou ; K. Reicherter ; P. G. Silva ; A. V{\"o}tt. Volume 2},
  booktitle = {Earthquake Geology and Archaeology: Science, Society and Critical facilities : proceedings ; 2nd INQUA-IGCP 567 International Workshop on Active Tectonics, Earthquake Geology, Archaeology and Engineering ; 19-24 September 2011, Corinth (Greece) / Eds.: C. Gr{\"u}tzner ; R. P{\´e}rez-Lopez ; T. Fern{\´a}ndez Steeger ; I. Papanikolaou ; K. Reicherter ; P. G. Silva ; A. V{\"o}tt. Volume 2},
  publisher = {The Natural hazards Laboratory, National and Kapodistrian University of Athens},
  address   = {Athens},
  organization    = {International Workshop on Active Tectonics, Earthquake Geology, Archaeology and Engineering <2, 2011, Corinth>},
  isbn      = {978-960-466-093-3},
  pages     = {136 -- 139},
  year      = {2011},
  language  = {en}
}
@inproceedings{ButenwegPark2011,
  author    = {Butenweg, Christoph and Park, Jin},
  title     = {Verhalten von Ankerschienensystemen unter statisch zyklischen Beanspruchungen},
  series = {12. D-A-CH Tagung 2011 : Erdbeben und Baudynamik ; 15./16. September 2011, Hannover, Deutschland / Bundesanstalt f{\"u}r Geowissenschaften und Rohstoffe. C. K{\"o}nke (Hrsg.)},
  booktitle = {12. D-A-CH Tagung 2011 : Erdbeben und Baudynamik ; 15./16. September 2011, Hannover, Deutschland / Bundesanstalt f{\"u}r Geowissenschaften und Rohstoffe. C. K{\"o}nke (Hrsg.)},
  address   = {Deutsche Gesellschaft f{\"u}r Erdbebeningenieurwesen und Baudynamik},
  organization    = {D-A-C-H Tagung <12, 2011, Hannover>},
  isbn      = {3-930108-11-9},
  pages     = {349 -- 365},
  year      = {2011},
  language  = {de}
}
@inproceedings{ReindlButenwegKubalski2011,
  author    = {Reindl, Lukas and Butenweg, Christoph and Kubalski, Thomas},
  title     = {Numerical simulation of unreinforced masonry walls subject to dynamic out-of-plane loading},
  series = {COMPDYN 2011 : ECCOMAS Thematic Conference ; Proceedings of the 3rd International Conference on Computational Methods in Structural Dynamics and Earthquake Engineering ; 25-28 May, 2011, Corfu, Greece / Eds.: M. Papadrakakis ...},
  booktitle = {COMPDYN 2011 : ECCOMAS Thematic Conference ; Proceedings of the 3rd International Conference on Computational Methods in Structural Dynamics and Earthquake Engineering ; 25-28 May, 2011, Corfu, Greece / Eds.: M. Papadrakakis ...},
  publisher = {National Technical Univ. of Athens},
  address   = {Athen},
  organization    = {COMPDYN <2011, Corfu>},
  isbn      = {978-960-99994-0-3},
  pages     = {1 -- 10},
  year      = {2011},
  language  = {en}
}
@inproceedings{ParkElDaibButenwegetal.2011,
  author    = {Park, Jin and El-Daib, Khaled and Butenweg, Christoph and Gellert, Christoph},
  title     = {A novel macroelement approach for masonry walls},
  series = {Proceedings of the 8th International Conference on Structural Dynamics, EURODYN 2011 : Leuven, Belgium, 4 - 6 July 2011 / Katholieke Universiteit Leuven, ... G. De Roeck ... (eds)},
  booktitle = {Proceedings of the 8th International Conference on Structural Dynamics, EURODYN 2011 : Leuven, Belgium, 4 - 6 July 2011 / Katholieke Universiteit Leuven, ... G. De Roeck ... (eds)},
  publisher = {K. U. Leuven, Dep. of Civil Engineering},
  address   = {Leuven},
  organization    = {International Conference on Structural Dynamics, EURODYN <8, 2011, Leuven>},
  isbn      = {978-90-76019-31-4},
  pages     = {3281 -- 3286},
  year      = {2011},
  language  = {en}
}
@inproceedings{TaddeiReindlParketal.2011,
  author    = {Taddei, Francesca and Reindl, Lukas and Park, Jin and Butenweg, Christoph and Karadogan, Faruk},
  title     = {Numerical investigation of AAC wall panels based on the damage plasticity constitutive law},
  series = {Cement, Wapno, Beton ; 2011, 7, Special issue: 5th International Conference on Autoclaved Aerated Concrete 'Securing a sustainable future' to be held at Bydgoszcz to celebrate 60 years of AAC experience in Poland, Bydgoszcz, September 14-17, 2011},
  booktitle = {Cement, Wapno, Beton ; 2011, 7, Special issue: 5th International Conference on Autoclaved Aerated Concrete 'Securing a sustainable future' to be held at Bydgoszcz to celebrate 60 years of AAC experience in Poland, Bydgoszcz, September 14-17, 2011},
  publisher = {Stowarzyszenie Producent{\´o}w Cementu i Wapna},
  address   = {Krakow},
  organization    = {International Conference on Autoclaved Aerated Concrete 'Securing a sustainable future' <5, 2011, Bydgoszcz>},
  issn      = {1425-8129},
  pages     = {86 -- 91},
  year      = {2011},
  language  = {en}
}