@inproceedings{CzarneckiWinkelmannSpiliopoulou2012,
  author    = {Czarnecki, Christian and Winkelmann, Axel and Spiliopoulou, Myra},
  title     = {Transformation in Telecommunication - Analyse und Clustering von Real-life Projekten},
  series = {Multikonferenz Wirtschaftsinformatik 2012},
  booktitle = {Multikonferenz Wirtschaftsinformatik 2012},
  editor    = {Mattfeld, Dirk Christian and Robra-Bissantz, Susanne},
  publisher = {Gito},
  address   = {Berlin},
  isbn      = {9783942183635},
  pages     = {985 -- 998},
  year      = {2012},
  abstract  = {Die Ver{\"a}nderungen des Telekommunikationsmarktes haben in der Praxis zu einer Vielzahl von Transformationsprojekten gef{\"u}hrt. Was geh{\"o}rt aber zu einem "Transformationsprojekt", welche Prozesse und Systeme werden ver{\"a}ndert? Zur Beantwortung dieser Frage haben wir 184 Berichte zu Projekten analysiert, die als "Transformationsprojekte" bezeichnet waren. F{\"u}r die Analyse haben wir einen Kodierungsrahmen konzipiert und anhand dessen die Berichte mit einem hierarchischen Clustering-Verfahren in Themen gruppiert. Die Ergebnisse liefern Hinweise {\"u}ber die in der Praxis gesetzten Schwerpunkte und Priorit{\"a}ten. Sie k{\"o}nnen somit als Unterst{\"u}tzung f{\"u}r Unternehmen dienen, die ein Transformationsprojekt planen. Sie weisen zudem darauf hin, in welchen Bereichen eines Unternehmens Unterst{\"u}tzung durch wissenschaftlich erprobte Werkzeuge und Modelle n{\"o}tig ist.},
  language  = {de}
}
@inproceedings{RitzTerhaarWallenborn2012,
  author    = {Ritz, Thomas and Terhaar, Kristin and Wallenborn, Ramona},
  title     = {HMI f{\"u}r eCarSharing : ein Baustein f{\"u}r nachhaltige Mobilit{\"a}t},
  series = {Mensch \& Computer 2012 - Workshopband : 12. Fach{\"u}bergreifende Konferenz f{\"u}r interaktive und kooperative Medien ; interaktiv informiert - allgegenw{\"a}rtig und allumfassend!?},
  booktitle = {Mensch \& Computer 2012 - Workshopband : 12. Fach{\"u}bergreifende Konferenz f{\"u}r interaktive und kooperative Medien ; interaktiv informiert - allgegenw{\"a}rtig und allumfassend!?},
  editor    = {Reiterer, Harald},
  publisher = {Oldenbourg},
  address   = {M{\"u}nchen},
  isbn      = {978-3-486-71990-1 (Print)},
  doi       = {10.1524/9783486719918.341},
  pages     = {381 -- 388},
  year      = {2012},
  language  = {de}
}
@inproceedings{SchoppNachtrodtHeuermannetal.2012,
  author    = {Schopp, Christoph and Nachtrodt, Frederik and Heuermann, Holger and Scherer, Ulrich W. and Mostacci, Domiziano and Finger, Torsten and Tietsch, Wolfgang},
  title     = {A novel 2.45 GHz/200 W Microwave Plasma Jet for High Temperature Applications above 3600 K},
  series = {Journal of Physics : Conference Series},
  volume    = {406},
  booktitle = {Journal of Physics : Conference Series},
  number    = {012029},
  issn      = {1742-6596},
  pages     = {5},
  year      = {2012},
  language  = {en}
}
@inproceedings{FuchsRitzStrauch2012,
  author    = {Fuchs, Britta and Ritz, Thomas and Strauch, Jakob},
  title     = {Usability of mobile applications : dissemination of usability engineering in small and medium enterprises},
  series = {Proceedings of the International Conference on Data Communication Networking, e-Business and Optical Communication Systems : Rome, Italy, 24 - 27 July, 2012 ; [integrated in the ICETE (International Conference on e-Business and Telecommunications)]},
  booktitle = {Proceedings of the International Conference on Data Communication Networking, e-Business and Optical Communication Systems : Rome, Italy, 24 - 27 July, 2012 ; [integrated in the ICETE (International Conference on e-Business and Telecommunications)]},
  editor    = {Obaidat, Mohammad S.},
  publisher = {SciTePress},
  address   = {[Lissabon]},
  isbn      = {978-989-8565-23-5},
  pages     = {272 -- 277},
  year      = {2012},
  language  = {en}
}
@inproceedings{NoetzoldUphuesWegeneretal.2012,
  author    = {N{\"o}tzold, K. and Uphues, A. and Wegener, R. and Soter, S. and Fink, K. and Bragard, Michael and Griessel, R.},
  title     = {Inverter based test setup for LVRT verification of a full-scale 2 MW wind power converter},
  series = {EPE Joint Wind Energy and T\&D Chapters Seminar : 28th and 29th of June 2012, in the Utzon Centre, Aalborg, Denmark ; papers, posters, presentations. - Session 2: Grid connection, compliance},
  booktitle = {EPE Joint Wind Energy and T\&D Chapters Seminar : 28th and 29th of June 2012, in the Utzon Centre, Aalborg, Denmark ; papers, posters, presentations. - Session 2: Grid connection, compliance},
  publisher = {EPE Association},
  address   = {Brussels},
  year      = {2012},
  language  = {en}
}
@inproceedings{UsaiCorucciGligorevicetal.2011,
  author    = {Usai, Pierpaolo and Corucci, Alessandro and Gligorevic, Snjezana and Monorchio, Agostino},
  title     = {Estimation of airport surface propagation channel: ray tracing model and measurements},
  series = {Proceedings of the 5th European Conference on Antennas and Propagation (EUCAP) : 11 - 15 April 2011, Rome, Italy},
  booktitle = {Proceedings of the 5th European Conference on Antennas and Propagation (EUCAP) : 11 - 15 April 2011, Rome, Italy},
  organization    = {European Association on Antennas and Propagation},
  isbn      = {978-1-4577-0250-1},
  pages     = {1634 -- 1638},
  year      = {2011},
  language  = {en}
}
@inproceedings{SchneckenburgerFranzenGligorevicetal.2011,
  author    = {Schneckenburger, N. and Franzen, N. and Gligorevic, Snjezana and Schnell, M.},
  title     = {L-band compatibility of LDACS1},
  series = {IEEE/AIAA 30th Digital Avionics Systems Conference (DASC) : 16 - 20 Oct. 2011, Seattle, Wash.},
  booktitle = {IEEE/AIAA 30th Digital Avionics Systems Conference (DASC) : 16 - 20 Oct. 2011, Seattle, Wash.},
  organization    = {Institute of Electrical and Electronics Engineers},
  isbn      = {978-1-61284-797-9},
  issn      = {2155-7195},
  pages     = {4C3-1 -- 4C3-11},
  year      = {2011},
  language  = {en}
}
@inproceedings{GligorevicSchneckenburgerFranzenetal.2011,
  author    = {Gligorevic, Snjezana and Schneckenburger, N. and Franzen, N. and Schnell, Michael and M{\"u}ller, S. and G{\"u}nzel, H.},
  title     = {L-Band compatibility of LDACS1},
  series = {3rd CEAS Air and Space Conference, 24 - 28 October 2011, Venezia, Italy},
  booktitle = {3rd CEAS Air and Space Conference, 24 - 28 October 2011, Venezia, Italy},
  organization    = {European Air and Space Conference <3, 2011, Venezia>},
  pages     = {1 -- 8},
  year      = {2011},
  language  = {en}
}
@inproceedings{SchifferFerreinLakemeyer2011,
  author    = {Schiffer, Stefan and Ferrein, Alexander and Lakemeyer, Gerhard},
  title     = {Fuzzy representations and control for domestic service robots in Golog},
  series = {Intelligent robotics and applications : 4th International conference, ICIRA 2011, Aachen, Germany, December 6-8, 2011, proceedings, part I. (Lecture notes in computer science ; 7102)},
  booktitle = {Intelligent robotics and applications : 4th International conference, ICIRA 2011, Aachen, Germany, December 6-8, 2011, proceedings, part I. (Lecture notes in computer science ; 7102)},
  isbn      = {978-3-642-25486-4},
  pages     = {241 -- 250},
  year      = {2011},
  language  = {en}
}
@inproceedings{CzarneckiWinkelmannSpiliopoulou2011,
  author    = {Czarnecki, Christian and Winkelmann, Axel and Spiliopoulou, Myra},
  title     = {Making business systems in the telecommunication industry more customer-oriented},
  series = {Information Systems Development : Business Systems and Services: Modeling and Development},
  booktitle = {Information Systems Development : Business Systems and Services: Modeling and Development},
  editor    = {Pokorny, Jaroslav and Repa, Vaclav and Richta, Karel and Wojtkowski, Wita and Linger, Henry and Barry, Chris and Lang, Michael},
  publisher = {Springer},
  address   = {New York},
  isbn      = {978-1-4419-9645-9 (Print)},
  doi       = {10.1007/978-1-4419-9790-6_14},
  pages     = {169 -- 180},
  year      = {2011},
  abstract  = {Market changes have forced telecommunication companies to transform their business. Increased competition, short innovation cycles, changed usage patterns, increased customer expectations and cost reduction are the main drivers. Our objective is to analyze to what extend transformation projects have improved the orientation towards the end-customers. Therefore, we selected 38 real-life case studies that are dealing with customer orientation. Our analysis is based on a telecommunication-specific framework that aligns strategy, business processes and information systems. The result of our analysis shows the following: transformation projects that aim to improve the customer orientation are combined with clear goals on costs and revenue of the enterprise. These projects are usually directly linked to the customer touch points, but also to the development and provisioning of products. Furthermore, the analysis shows that customer orientation is not the sole trigger for transformation. There is no one-fits-all solution; rather, improved customer orientation needs aligned changes of business processes as well as information systems related to different parts of the company.},
  language  = {en}
}