@article{Timme2023,
  author    = {Timme, Michael},
  title     = {Die Erbringung einer Leistung in der irrigen Vorstellung einer Bestellung (Zu BGH, MDR 2023, 1439)},
  series = {Monatsschrift f{\"u}r Deutsches Recht},
  volume    = {77},
  journal   = {Monatsschrift f{\"u}r Deutsches Recht},
  number    = {24},
  publisher = {Verlag Dr. Otto Schmidt},
  address   = {K{\"o}ln},
  issn      = {2194-4202 (online)},
  doi       = {10.9785/mdtr-2023-772402},
  pages     = {R293 -- R296},
  year      = {2023},
  language  = {de}
}
@article{BiewendtBlaschkeBoehnert2021,
  author    = {Biewendt, Marcel and Blaschke, Florian and B{\"o}hnert, Arno},
  title     = {Motivational factors in organisational change},
  series = {SocioEconomic Challenges},
  volume    = {5},
  journal   = {SocioEconomic Challenges},
  number    = {3},
  publisher = {ARMG},
  address   = {Sumy},
  issn      = {2520-6214},
  doi       = {10.21272/sec.5(3).15-27.2021},
  pages     = {15 -- 27},
  year      = {2021},
  abstract  = {The presented paper gives an overview of the most important and most common theories and concepts from the economic field of organisational change and is also enriched with quantitative publication data, which underlines the relevance of the topic. In particular, the topic presented is interwoven in an interdisciplinary way with economic psychological models, which are underpinned within the models with content from leading scholars in the field. The pace of change in companies is accelerating, as is technological change in our society. Adaptations of the corporate structure, but also of management techniques and tasks, are therefore indispensable. This includes not only the right approaches to employee motivation, but also the correct use of intrinsic and extrinsic motivational factors. Based on the hypothesis put forward by the scientist and researcher Rollinson in his book "Organisational behaviour and analysis" that managers believe motivational resources are available at all times, socio-economic and economic psychological theories are contrasted here in order to critically examine this statement. In addition, a fictitious company was created as a model for this work in order to illustrate the effects of motivational deficits in practice. In this context, the theories presented are applied to concrete problems within the model and conclusions are drawn about their influence and applicability. This led to the conclusion that motivation is a very individual challenge for each employee, which requires adapted and personalised approaches. On the other hand, the recommendations for action for supervisors in the case of motivation deficits also cannot be answered in a blanket manner, but can only be solved with the help of professional, expert-supported processing due to the economic-psychological realities of motivation. Identifying, analysing and remedying individual employee motivation deficits is, according to the authors, a problem and a challenge of great importance, especially in the context of rapidly changing ecosystems in modern companies, as motivation also influences other factors such as individual productivity. The authors therefore conclude that good motivation through the individual and customised promotion and further training of employees is an important point for achieving important corporate goals in order to remain competitive on the one hand and to create a productive and pleasant working environment on the other.},
  language  = {en}
}
@misc{Hoepner2011,
  author    = {Hoepner, Gert},
  title     = {Hoepner-Marketing-Lexikon. 2011ff},
  year      = {2011},
  language  = {de}
}
@article{EggertKling2023,
  author    = {Eggert, Mathias and Kling, Rene},
  title     = {How to distribute charging requests of electronic vehicles? A reservation-based approach},
  series = {International Journal of Intelligent Transportation Systems Research},
  volume    = {21},
  journal   = {International Journal of Intelligent Transportation Systems Research},
  number    = {2023},
  publisher = {Springer},
  address   = {Berlin, Heidelberg, New York},
  issn      = {1868-8659},
  doi       = {10.1007/s13177-023-00367-z},
  pages     = {437 -- 460},
  year      = {2023},
  abstract  = {The number of electronic vehicles increase steadily while the space for extending the charging infrastructure is limited. In particular in urban areas, where parking spaces in attractive areas are famous, opportunities to setup new charging stations is very limited. This leads to an overload of some very attractive charging stations and an underutilization of less attractive ones. Against this background, the paper at hand presents the design of an e-vehicle reservation system that aims at distributing the utilization of the charging infrastructure, particularly in urban areas. By applying a design science approach, the requirements for a reservation-based utilization approach are elicited and a model for a suitable distribution approach and its instantiation are developed. The artefact is evaluated by simulating the distribution effects based on data of real charging station utilizations.},
  language  = {en}
}
@incollection{KrollLudwigs2015,
  author    = {Kroll-Ludwigs, Kathrin},
  title     = {Kommentierung zu EU-EheG{\"u}terVO-E},
  series = {Europ{\"a}isches Zivilprozess- und Kollisionsrecht EuZPR/EuIPR, Band IV},
  booktitle = {Europ{\"a}isches Zivilprozess- und Kollisionsrecht EuZPR/EuIPR, Band IV},
  editor    = {Rauscher, Thomas},
  edition   = {4., neu bearbeitete Auflage},
  publisher = {Verlag Dr. Otto Schmidt},
  address   = {K{\"o}ln},
  isbn      = {978-3-504-38437-1},
  doi       = {10.9785/9783504384371-007},
  pages     = {1081 -- 1146},
  year      = {2015},
  language  = {de}
}
@article{ViethEisenbeiss2011,
  author    = {Vieth, Matthias and Eisenbeiß, Maik},
  title     = {Die Geld-zur{\"u}ck-Garantie - Mehr als nur ein Qualit{\"a}tsindikator?},
  series = {Zeitschrift f{\"u}r Betriebswirtschaft},
  volume    = {81},
  journal   = {Zeitschrift f{\"u}r Betriebswirtschaft},
  number    = {12},
  publisher = {Springer},
  address   = {Berlin},
  doi       = {10.1007/s11573-011-0521-4},
  pages     = {1285 -- 1323},
  year      = {2011},
  abstract  = {Geld-zur{\"u}ck-Garantien erlangen in der Unternehmenspraxis eine immer gr{\"o}ßere Bedeutung, vor allem weil sie als probates Mittel zur Signalisierung hochwertiger Qualit{\"a}t angesehen werden - eine Annahme, die bislang wissenschaftlich ungepr{\"u}ft geblieben ist. Vor diesem Hintergrund wird im vorliegenden Beitrag eine umfassende empirische Untersuchung der kaufverhaltensrelevanten Wirkungen dieses Marketinginstrumentes vorgenommen. Die Ergebnisse verdeutlichen zum einen, dass eine Geld-zur{\"u}ck-Garantie nur unter bestimmten Bedingungen als Qualit{\"a}tssignal wirkt. Dies h{\"a}ngt neben der Art des Produktes (Erfahrungs- vs. Suchgut) insbesondere von der Auspr{\"a}gung des f{\"u}r die Qualit{\"a}tsbeurteilung besonders diagnostischen Merkmals Marke sowie von der Produktkenntnis der Konsumenten ab. Zum anderen zeigt sich aber auch, dass eine Geld-zur{\"u}ck-Garantie affektive Konsumentenreaktionen ausl{\"o}st, die die Kaufabsicht von Konsumenten zus{\"a}tzlich erh{\"o}hen k{\"o}nnen. Zusammenfassend stellen wir fest, dass eine Geld-zur{\"u}ck-Garantie - entgegen bisheriger Erwartungen aus der Praxis - nicht zwingend ein Qualit{\"a}tsindikator ist, stattdessen entfaltet sie aber bisher unbeachtete affektive Wirkungen, die insbesondere auf ihre absichernde Funktion von etwaigen Fehlentscheidungen beim Kauf zur{\"u}ckzuf{\"u}hren sind.},
  language  = {de}
}
@article{FredebeulKreinSteingroever2014,
  author    = {Fredebeul-Krein, Markus and Steingr{\"o}ver, Markus},
  title     = {Wholesale broadband access to IPTV in an NGA environment : how to deal with it from a regulatory perspective?},
  series = {Telecommunications Policy},
  volume    = {38},
  journal   = {Telecommunications Policy},
  number    = {3},
  publisher = {Elsevier},
  address   = {Amsterdam},
  issn      = {0308-5961 (Print)},
  doi       = {doi:10.1016/j.telpol.2013.04.002},
  pages     = {264 -- 277},
  year      = {2014},
  language  = {en}
}
@incollection{Golland2022,
  author    = {Golland, Alexander},
  title     = {Kommentierung von \S 26 Telekommunikation-Telemedien-Datenschutzgesetz},
  series = {TTDSG},
  booktitle = {TTDSG},
  editor    = {Riechert, Anne and Wilmer, Thomas},
  publisher = {Erich Schmidt},
  address   = {Berlin},
  isbn      = {978-3-503-20978-1},
  pages     = {439 -- 474},
  year      = {2022},
  language  = {de}
}
@incollection{KrollLudwigs2014,
  author    = {Kroll-Ludwigs, Kathrin},
  title     = {Vorbemerkung vor \S 1353},
  series = {Erman, B{\"u}rgerliches Gesetzbuch : Handkommentar mit AGG, EGBGB (Auszug) , ErbbauRG, LPartG, ProdHaftG, VBVG, VersAus-glG und WEG},
  booktitle = {Erman, B{\"u}rgerliches Gesetzbuch : Handkommentar mit AGG, EGBGB (Auszug) , ErbbauRG, LPartG, ProdHaftG, VBVG, VersAus-glG und WEG},
  editor    = {Ermann, Walter, and Grunewald, Barbara and Maier-Reimer, Georg},
  publisher = {Verlag Dr. Otto Schmidt},
  address   = {K{\"o}ln},
  isbn      = {978-3-50447-102-6},
  year      = {2014},
  language  = {de}
}
@article{DrummEmhardtKoketal.2020,
  author    = {Drumm, Christian and Emhardt, Selina N. and Kok, Ellen M. and Jarodzka, Halzka and Brand-Gruwel, Saskia and van Gog, Tamara},
  title     = {How Experts Adapt Their Gaze Behavior When Modeling a Task to Novices},
  series = {Cognitive science},
  volume    = {44},
  journal   = {Cognitive science},
  number    = {9},
  publisher = {Wiley},
  address   = {Weinheim},
  issn      = {1551-6709},
  doi       = {10.1111/cogs.12893},
  pages     = {26},
  year      = {2020},
  abstract  = {Domain experts regularly teach novice students how to perform a task. This often requires them to adjust their behavior to the less knowledgeable audience and, hence, to behave in a more didactic manner. Eye movement modeling examples (EMMEs) are a contemporary educational tool for displaying experts' (natural or didactic) problem-solving behavior as well as their eye movements to learners. While research on expert-novice communication mainly focused on experts' changes in explicit, verbal communication behavior, it is as yet unclear whether and how exactly experts adjust their nonverbal behavior. This study first investigated whether and how experts change their eye movements and mouse clicks (that are displayed in EMMEs) when they perform a task naturally versus teach a task didactically. Programming experts and novices initially debugged short computer codes in a natural manner. We first characterized experts' natural problem-solving behavior by contrasting it with that of novices. Then, we explored the changes in experts' behavior when being subsequently instructed to model their task solution didactically. Experts became more similar to novices on measures associated with experts' automatized processes (i.e., shorter fixation durations, fewer transitions between code and output per click on the run button when behaving didactically). This adaptation might make it easier for novices to follow or imitate the expert behavior. In contrast, experts became less similar to novices for measures associated with more strategic behavior (i.e., code reading linearity, clicks on run button) when behaving didactically.},
  language  = {en}
}