@book{JanzEblingGottschalketal.1999,
  author    = {Janz, Norbert and Ebling, G{\"u}nther and Gottschalk, Sandra and Licht, Georg},
  title     = {Services in the Future. Innovation Activities in the Service Sector. Survey 1998 (English translation) / Janz, N., G. Ebling, S. Gottschalk, G. Licht und H. Niggemann},
  publisher = {ZEW Zentrum f{\"u}r Europ{\"a}ische Wirtschaftsforschung},
  address   = {Mannheim},
  year      = {1999},
  language  = {en}
}
@book{JanzLichtEblingetal.1999,
  author    = {Janz, Norbert and Licht, Georg and Ebling, G{\"u}nther and Niggemann, Hiltrud},
  title     = {Innovation in the Service Sector. Selected Facts and Some Policy Conclusions / Licht, G., G. Ebling, N. Janz, H. Niggemann},
  publisher = {European Commission},
  address   = {Luxembourg},
  year      = {1999},
  language  = {en}
}
@article{PietschmannVahs1996,
  author    = {Pietschmann, Bernd P. and Vahs, Dietmar},
  title     = {Change Management - Wie Sie Ihr Unternehmen fit f{\"u}r die Zukunft machen. Teil 1: Erfolgsfaktoren von Ver{\"a}nderungsprozessen},
  series = {News / ASU ; BJU : von Unternehmern f{\"u}r Unternehmer. Ausgabe Baden-W{\"u}rttemberg. 13 (1996), H. 5},
  journal   = {News / ASU ; BJU : von Unternehmern f{\"u}r Unternehmer. Ausgabe Baden-W{\"u}rttemberg. 13 (1996), H. 5},
  pages     = {76 -- 79},
  year      = {1996},
  language  = {en}
}
@article{PietschmannVahs1996,
  author    = {Pietschmann, Bernd P. and Vahs, Dietmar},
  title     = {Change Management - Wie Sie Ihr Unternehmen fit f{\"u}r die Zukunft machen. Teil 2: Prozeßmanagement - Von starren Strukturen zu flexiblen Prozessen},
  series = {News / ASU ; BJU : von Unternehmern f{\"u}r Unternehmer. Ausgabe Baden-W{\"u}rttemberg. 13 (1996), H. 6},
  journal   = {News / ASU ; BJU : von Unternehmern f{\"u}r Unternehmer. Ausgabe Baden-W{\"u}rttemberg. 13 (1996), H. 6},
  pages     = {84 -- 86},
  year      = {1996},
  language  = {en}
}
@article{PietschmannRuhtz2001,
  author    = {Pietschmann, Bernd P. and Ruhtz, Vanessa},
  title     = {Knowledge Management},
  series = {Personal : Zeitschrift f{\"u}r Human Resource Management. 53 (2001), H. 5},
  journal   = {Personal : Zeitschrift f{\"u}r Human Resource Management. 53 (2001), H. 5},
  isbn      = {0031-5605},
  pages     = {242 -- 249},
  year      = {2001},
  language  = {en}
}
@inproceedings{FredebeulKrein2009,
  author    = {Fredebeul-Krein, Markus},
  title     = {Encouraging competition and investment into next generation access networks: The case of long term risk sharing contracts},
  year      = {2009},
  abstract  = {Working paper distributed at 2nd Annual Next Generation Telecommunications Conference 2009, 13th - 14th October 2009, Brussels 14 pages Abstract Governments all over Europe are in the process of adopting new broadband strategies. The objective is to create modern telecommunications networks based on powerful broadband infrastructures". In doing so, they aim for innovative and investment-friendly concepts. For instance, in a recently published consultation paper on the subject the German regulator BNetzA declared that it will take "greater account of … reducing risks, securing the investment and innovation power, providing planning certainty and transparency - in order to support and advance broadband rollout in Germany". It further states that when regulating wholesale rates it has to be ensured that "… adequate incentives for network rollout are provided on the one hand, while sustainable and fair competition is ensured on the other". Also an EC draft recommendation on regulated network access is about to set new standards for the regulation of next generation access networks. According to the recommendation the prices of new assets shall be based on costs plus a projectspecific risk premium to be included in the costs of capital for the investment risk incurred by the operator. This approach has been criticised from various sides. In particular it has been questioned whether such an approach is adequate to meet the objectives of encouraging both competition and investment into next generation access networks. Against this background, the concept of "long term risk sharing contracts" has been proposed recently as an approach which does not only incorporate the various additional risks involved in the deployment of NGA infrastructure, but has several other advantages. This paper will demonstrate that the concept allows for competition to evolve at both the retail and wholesale level on fair, objective, non-discriminatory and transparent terms and conditions. Moreover, it ensures the highest possible investment incentive in line with socially desirable outcome. The paper is organised as follows: The next section will briefly outline the importance of encouraging competition and investment in an NGA-environment. The third section will specify the design of long term risk sharing contracts in view of achieving these objectives. The fourth section will examine potential problems associated with the concept. In doing so a way of how to deal with them will be elaborated. The last section will look at arguments against long term risk sharing contracts. It will be shown that these arguments are not strong enough to build a case against introducing such contracts.},
  subject      = {Electronic Commerce},
  language  = {en}
}
@article{Hoepner2004,
  author    = {Hoepner, Gert},
  title     = {Info-Web-Generation},
  series = {Dm-compact : academic news for marketeers / Deutscher Direktmarketing Verband e. V.. 2 (2004), H. 3-4},
  journal   = {Dm-compact : academic news for marketeers / Deutscher Direktmarketing Verband e. V.. 2 (2004), H. 3-4},
  isbn      = {1573-3181},
  pages     = {14 -- 20},
  year      = {2004},
  language  = {en}
}
@article{StephanGueth1984,
  author    = {Stephan, J{\"u}rgen and G{\"u}th, Werner},
  title     = {Equilibrium Selection in the One Seller and Many Buyers Game / G{\"u}th, Werner, Stephan, J{\"u}rgen},
  series = {Zeitschrift f{\"u}r National{\"o}konomie. Journal of Economics. 44 (1984), H. 3},
  journal   = {Zeitschrift f{\"u}r National{\"o}konomie. Journal of Economics. 44 (1984), H. 3},
  isbn      = {1617-7134},
  pages     = {267 -- 281},
  year      = {1984},
  language  = {en}
}
@article{Pietsch2005,
  author    = {Pietsch, Wolfram},
  title     = {Customer-Oriented Specification and Evaluation of IT Service Level Agreements},
  series = {Software process improvement : Elektronische Ressource : 12th European conference ; proceedings / EuroSPI 2005, Budapest, Hungary, November 9 - 11, 2005. Ita Richardson ... (ed.)},
  journal   = {Software process improvement : Elektronische Ressource : 12th European conference ; proceedings / EuroSPI 2005, Budapest, Hungary, November 9 - 11, 2005. Ita Richardson ... (ed.)},
  publisher = {Springer},
  address   = {Berlin [u.a.]},
  isbn      = {3-540-30286-7},
  pages     = {83 -- 94},
  year      = {2005},
  language  = {en}
}
@article{Mackenstein1998,
  author    = {Mackenstein, Hans},
  title     = {Book Reviews - Samardzic, Slobodan and Thomas Fleiner, Federalismus und Minderheitenproblem in Multiethnischen Gemeinschaften},
  series = {Regional and federal studies. 8 (1998), H. 3},
  journal   = {Regional and federal studies. 8 (1998), H. 3},
  isbn      = {1359-7566},
  pages     = {138 -- 138},
  year      = {1998},
  language  = {en}
}