@article{HerzwurmFehlmannPietschetal.2011,
  author    = {Herzwurm, Georg and Fehlmann, Thomas and Pietsch, Wolfram and Schockert, Sixten},
  title     = {Der Qualit{\"a}t ein Haus. Best-Practice-Analyse des Quality Function Deployments},
  series = {Qualit{\"a}t und Zuverl{\"a}ssigkeit : QZ},
  volume    = {56},
  journal   = {Qualit{\"a}t und Zuverl{\"a}ssigkeit : QZ},
  number    = {8},
  publisher = {Hanser},
  address   = {M{\"u}nchen},
  issn      = {0720-1214},
  pages     = {23 -- 27},
  year      = {2011},
  language  = {de}
}