@article{RitzBenz2004,
  author    = {Ritz, Thomas and Benz, Axel},
  title     = {Informationserfassung im Außendienst},
  series = {CRM-Systeme in produzierenden Unternehmen. - (IAO-Forum : mit Anwenderberichten)},
  volume    = {2004},
  journal   = {CRM-Systeme in produzierenden Unternehmen. - (IAO-Forum : mit Anwenderberichten)},
  editor    = {Spath, Dieter},
  publisher = {IRB-Verl.},
  address   = {Stuttgart},
  year      = {2004},
  language  = {de}
}
@article{Ritz2003,
  author    = {Ritz, Thomas},
  title     = {Mobile CRM-Systeme : Customer Relationship Management zur Unterst{\"u}tzung des Vertriebsaußendienstes},
  series = {Zeitschrift f{\"u}r wirtschaftlichen Fabrikbetrieb : ZWF ; Organ des VDI-Kompetenzfeldes Informationstechnik (VDI-KfIT)},
  volume    = {99},
  journal   = {Zeitschrift f{\"u}r wirtschaftlichen Fabrikbetrieb : ZWF ; Organ des VDI-Kompetenzfeldes Informationstechnik (VDI-KfIT)},
  number    = {12},
  issn      = {0932-0482 (Print)},
  pages     = {699 -- 702},
  year      = {2003},
  language  = {de}
}
@article{RitzHoof2002,
  author    = {Ritz, Thomas and Hoof, Antonius J. M.},
  title     = {Personalisierung von Content basierten Services - Produktion von personalisierten Informationsdienstleistungen},
  series = {Content Management : digitale Inhalte als Bausteine einer vernetzten Welt ; 18. Juni 2002, Stuttgart / Innovationsforum. Veranst. Verein zur F{\"o}rderung Produktionstechnischer Forschung e.V., Stuttgart. [Fraunhofer-Institut Arbeitswirtschaft und Organisatio},
  journal   = {Content Management : digitale Inhalte als Bausteine einer vernetzten Welt ; 18. Juni 2002, Stuttgart / Innovationsforum. Veranst. Verein zur F{\"o}rderung Produktionstechnischer Forschung e.V., Stuttgart. [Fraunhofer-Institut Arbeitswirtschaft und Organisatio},
  publisher = {Fraunhofer-IRB-Verl.},
  address   = {Stuttgart},
  isbn      = {3-8167-6155-0},
  pages     = {91 -- 106},
  year      = {2002},
  language  = {de}
}
@article{Ritz2002,
  author    = {Ritz, Thomas},
  title     = {Personalized Information Services: Production and Distribution of these Services employing Mass-Customization},
  year      = {2002},
  language  = {en}
}
@article{Ritz2002,
  author    = {Ritz, Thomas},
  title     = {Modelling Production of personalized information services and their delivery on multiple distribution channels},
  series = {Personalization Techniques in Electronic Publishing on the Web. Workshop in the Framework of the 2nd international conference on Adaptive Hypermedia and adaptive web based systems (AH2002) in Malaga (ES)},
  journal   = {Personalization Techniques in Electronic Publishing on the Web. Workshop in the Framework of the 2nd international conference on Adaptive Hypermedia and adaptive web based systems (AH2002) in Malaga (ES)},
  pages     = {19 -- 30},
  year      = {2002},
  language  = {en}
}
@article{RitzStender2002,
  author    = {Ritz, Thomas and Stender, Michael},
  title     = {Mobilit{\"a}t meistern - Integration von mobilen Akteuren durch ad-hoc Integrationskonzepte},
  series = {Wireless Technologien nutzbar machen: UMTS und alternative Netzwerktechnologien f{\"u}r innovative mobile Anwendungen in Vertrieb und Service},
  journal   = {Wireless Technologien nutzbar machen: UMTS und alternative Netzwerktechnologien f{\"u}r innovative mobile Anwendungen in Vertrieb und Service},
  year      = {2002},
  language  = {de}
}
@article{Ritz2002,
  author    = {Ritz, Thomas},
  title     = {Mass Customized Production of Information Services - The combination of economies-of-scale with economies-of-scope},
  series = {Media firms : structures, operations, and performance ; [World Media Economics Conference, 5th : 2002 : Turku, Finland] / ed. by Robert G. Picard},
  journal   = {Media firms : structures, operations, and performance ; [World Media Economics Conference, 5th : 2002 : Turku, Finland] / ed. by Robert G. Picard},
  publisher = {Erlbaum},
  address   = {Mahwah, NJ [u.a.]},
  isbn      = {0-8058-4165-2},
  pages     = {267 S. : graph. Darst.},
  year      = {2002},
  language  = {en}
}
@article{Ritz2002,
  author    = {Ritz, Thomas},
  title     = {Modelling mass customization of digital news services},
  series = {International journal of e-business strategy management},
  volume    = {3},
  journal   = {International journal of e-business strategy management},
  number    = {3},
  year      = {2002},
  language  = {en}
}
@article{Benkner2003,
  author    = {Benkner, Thorsten},
  title     = {Einsatz der UMTS-Paketdatendienste f{\"u}r Telematikanwendungen},
  series = {Telematik 2003 : Tagung Siegen, 17. u. 18. Juni 2003 / VDI-VDE-Gesellschaft Mess- und Automatisierungstechnik},
  journal   = {Telematik 2003 : Tagung Siegen, 17. u. 18. Juni 2003 / VDI-VDE-Gesellschaft Mess- und Automatisierungstechnik},
  publisher = {VDI-Verl.},
  address   = {D{\"u}sseldorf},
  isbn      = {3-18-091785-7},
  pages     = {35 -- 52},
  year      = {2003},
  language  = {de}
}
@article{Benkner2000,
  author    = {Benkner, Thorsten},
  title     = {Mobile Breitband-Zugangstechniken f{\"u}r ATM-Netze},
  series = {Konvergenz im Bereich der Telekommunikation. Beitr{\"a}ge der Invited Speakers und aus dem Call for Papers der gleichnamigen Tagung an der TU Graz},
  journal   = {Konvergenz im Bereich der Telekommunikation. Beitr{\"a}ge der Invited Speakers und aus dem Call for Papers der gleichnamigen Tagung an der TU Graz},
  publisher = {Eigenverl. d. {\"O}sterr. Verb. f{\"u}r Elektrotechnik},
  address   = {Wien},
  isbn      = {3-85133-021-8},
  year      = {2000},
  language  = {de}
}
@article{Dielmann2002,
  author    = {Dielmann, Klaus-Peter},
  title     = {Kraft-W{\"a}rme-K{\"a}lte-Kopplung mit Mikrogasturbinen : Abschlussbericht ; [01.09.2000 - 31.01.2002]},
  publisher = {Fachhochsch. Aachen, Abt. J{\"u}lich, FB 7, NOWUM-Energy},
  address   = {J{\"u}lich},
  pages     = {15 Bl : Ill., graph. Darst.},
  year      = {2002},
  language  = {de}
}
@article{DielmannMehlkopfCudina2004,
  author    = {Dielmann, Klaus-Peter and Mehlkopf, Marcus and Cudina, Boris},
  title     = {Erfahrungen mit der Software Risa-Gen},
  series = {BWK : das Energie-Fachmagazin},
  volume    = {56},
  journal   = {BWK : das Energie-Fachmagazin},
  number    = {3},
  isbn      = {0006-9612},
  issn      = {1618-193X},
  pages     = {24 -- 25},
  year      = {2004},
  language  = {de}
}
@article{Benkner1999,
  author    = {Benkner, Thorsten},
  title     = {Wireless ATM - Broadband Mobile Radio Systems},
  series = {Multiaccess, mobility and teletraffic for wireless communications. Workshop on Multiaccess, Mobility and Teletraffic for Wireless Communications <4, 1998, Washington, DC>},
  journal   = {Multiaccess, mobility and teletraffic for wireless communications. Workshop on Multiaccess, Mobility and Teletraffic for Wireless Communications <4, 1998, Washington, DC>},
  publisher = {Kluwer},
  address   = {Boston [u.a.]},
  pages     = {155 -- 170},
  year      = {1999},
  language  = {en}
}
@article{Benkner1998,
  author    = {Benkner, Thorsten},
  title     = {Optimum Transmission Power in High Capacity Umbrella Cell Systems},
  series = {Multiaccess, mobility and teletraffic : advances in wireless networks ; [proceedings of the Third Workshop on Multiaccess, Mobility and Teletraffic for Personal Communications held in December 1997 in Melbourne, Australia] / ed. by David Everitt ...},
  journal   = {Multiaccess, mobility and teletraffic : advances in wireless networks ; [proceedings of the Third Workshop on Multiaccess, Mobility and Teletraffic for Personal Communications held in December 1997 in Melbourne, Australia] / ed. by David Everitt ...},
  publisher = {Kluwer},
  address   = {Boston, Mass. [u.a.]},
  isbn      = {0-7923-8091-6},
  pages     = {221 -- 232},
  year      = {1998},
  language  = {en}
}
@article{SchulteZurhausen1995,
  author    = {Schulte-Zurhausen, Manfred},
  title     = {Automatisierte Kommunikation bei Verbundproduktion},
  series = {CIM-Management (1995)},
  journal   = {CIM-Management (1995)},
  pages     = {59 -- 63},
  year      = {1995},
  language  = {de}
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@article{SchulteZurhausenPiegrzyk1995,
  author    = {Schulte-Zurhausen, Manfred and Piegrzyk, I.},
  title     = {Deutsch-polnische Joint-Ventures - eine Bestandsaufnahme},
  series = {Beschaffung aktuell (1995)},
  journal   = {Beschaffung aktuell (1995)},
  pages     = {50 -- 51},
  year      = {1995},
  language  = {de}
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@article{HeuermannSchiek1994,
  author    = {Heuermann, Holger and Schiek, B.},
  title     = {Robust Algorithms for Txx Network Analyzer Self-Calibration Procedures},
  series = {IEEE transactions on instrumentation and measurement : IM / Institute of Electrical and Electronics Engineers, Instrumentation and Measurement Group. 43 (1994), H. 1},
  journal   = {IEEE transactions on instrumentation and measurement : IM / Institute of Electrical and Electronics Engineers, Instrumentation and Measurement Group. 43 (1994), H. 1},
  isbn      = {0018-9456},
  pages     = {18 -- 23},
  year      = {1994},
  language  = {en}
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@article{HeuermannSchiek1995,
  author    = {Heuermann, Holger and Schiek, B.},
  title     = {Error corrected impedance measurements with a network analyzer},
  series = {IEEE transactions on instrumentation and measurement : IM / Institute of Electrical and Electronics Engineers, Instrumentation and Measurement Group. 44 (1995), H. 2},
  journal   = {IEEE transactions on instrumentation and measurement : IM / Institute of Electrical and Electronics Engineers, Instrumentation and Measurement Group. 44 (1995), H. 2},
  isbn      = {0018-9456},
  pages     = {295 -- 299},
  year      = {1995},
  language  = {en}
}
@article{HeuermannSchiek1997,
  author    = {Heuermann, Holger and Schiek, B.},
  title     = {Results of network analyzer measurements with leakage errors-corrected with direct calibration techniques},
  series = {IEEE transactions on instrumentation and measurement : IM / Institute of Electrical and Electronics Engineers, Instrumentation and Measurement Group. 46 (1997), H. 5},
  journal   = {IEEE transactions on instrumentation and measurement : IM / Institute of Electrical and Electronics Engineers, Instrumentation and Measurement Group. 46 (1997), H. 5},
  isbn      = {0018-9456},
  pages     = {1120 -- 1127},
  year      = {1997},
  language  = {en}
}
@article{HeuermannSchiek1997,
  author    = {Heuermann, Holger and Schiek, B.},
  title     = {15-term self-calibration methods for the error-correction of on-wafer measurements},
  series = {IEEE transactions on instrumentation and measurement : IM / Institute of Electrical and Electronics Engineers, Instrumentation and Measurement Group. 46 (1997), H. 5},
  journal   = {IEEE transactions on instrumentation and measurement : IM / Institute of Electrical and Electronics Engineers, Instrumentation and Measurement Group. 46 (1997), H. 5},
  isbn      = {0018-9456},
  pages     = {1105 -- 1110},
  year      = {1997},
  language  = {en}
}