@inproceedings{UlmerBraunChengetal.2021,
  author    = {Ulmer, Jessica and Braun, Sebastian and Cheng, Chi-Tsun and Dowey, Steve and Wollert, J{\"o}rg},
  title     = {Adapting augmented reality systems to the users' needs using gamification and error solving methods},
  series = {Procedia CIRP - 54th CIRP CMS 2021 - Towards Digitalized Manufacturing 4.0},
  volume    = {104},
  booktitle = {Procedia CIRP - 54th CIRP CMS 2021 - Towards Digitalized Manufacturing 4.0},
  publisher = {Elsevier},
  address   = {Amsterdam},
  issn      = {2212-8271},
  doi       = {10.1016/j.procir.2021.11.024},
  pages     = {140 -- 145},
  year      = {2021},
  abstract  = {Animations of virtual items in AR support systems are typically predefined and lack interactions with dynamic physical environments. AR applications rarely consider users' preferences and do not provide customized spontaneous support under unknown situations. This research focuses on developing adaptive, error-tolerant AR systems based on directed acyclic graphs and error resolving strategies. Using this approach, users will have more freedom of choice during AR supported work, which leads to more efficient workflows. Error correction methods based on CAD models and predefined process data create individual support possibilities. The framework is implemented in the Industry 4.0 model factory at FH Aachen.},
  language  = {en}
}
@inproceedings{Huening2021,
  author    = {H{\"u}ning, Felix},
  title     = {Sustainable changes beyond covid-19 for a second semester physics course for electrical engineering students},
  series = {Blended Learning in Engineering Education: challenging, enlightening - and lasting?},
  booktitle = {Blended Learning in Engineering Education: challenging, enlightening - and lasting?},
  isbn      = {978-2-87352-023-6},
  pages     = {1424 -- 1428},
  year      = {2021},
  abstract  = {The course Physics for Electrical Engineering is part of the curriculum of the bachelor program Electrical Engineering at University of Applied Science Aachen. Before covid-19 the course was conducted in a rather traditional way with all parts (lecture, exercise and lab) face-to-face. This teaching approach changed fundamentally within a week when the covid-19 limitations forced all courses to distance learning. All parts of the course were transformed to pure distance learning including synchronous and asynchronous parts for the lecture, live online-sessions for the exercises and self-paced labs at home. Using these methods, the course was able to impart the required knowledge and competencies. Taking the teacher's observations of the student's learning behaviour and engagement, the formal and informal feedback of the students and the results of the exams into account, the new methods are evaluated with respect to effectiveness, sustainability and suitability for competence transfer. Based on this analysis strong and weak points of the concept and countermeasures to solve the weak points were identified. The analysis further leads to a sustainable teaching approach combining synchronous and asynchronous parts with self-paced learning times that can be used in a very flexible manner for different learning scenarios, pure online, hybrid (mixture of online and presence times) and pure presence teaching.},
  language  = {en}
}
@article{LeiseEsserEichenlaubetal.2021,
  author    = {Leise, Philipp and Eßer, Arved and Eichenlaub, Tobias and Schleiffer, Jean-Eric and Altherr, Lena and Rinderknecht, Stephan and Pelz, Peter F.},
  title     = {Sustainable system design of electric powertrains - comparison of optimization methods},
  series = {Engineering Optimization},
  journal   = {Engineering Optimization},
  publisher = {Taylor \& Francis},
  address   = {London},
  issn      = {0305-215X},
  doi       = {10.1080/0305215X.2021.1928660},
  year      = {2021},
  abstract  = {The transition within transportation towards battery electric vehicles can lead to a more sustainable future. To account for the development goal 'climate action' stated by the United Nations, it is mandatory, within the conceptual design phase, to derive energy-efficient system designs. One barrier is the uncertainty of the driving behaviour within the usage phase. This uncertainty is often addressed by using a stochastic synthesis process to derive representative driving cycles and by using cycle-based optimization. To deal with this uncertainty, a new approach based on a stochastic optimization program is presented. This leads to an optimization model that is solved with an exact solver. It is compared to a system design approach based on driving cycles and a genetic algorithm solver. Both approaches are applied to find efficient electric powertrains with fixed-speed and multi-speed transmissions. Hence, the similarities, differences and respective advantages of each optimization procedure are discussed.},
  language  = {en}
}
@article{GrundlachBaumannEngelmann2021,
  author    = {Grundlach, Michael and Baumann, Martin and Engelmann, Ulrich M.},
  title     = {How Multimodal Examinations Can Increase Sustainable Student Gain by Aligning Teaching and Assessment},
  series = {Current Directions in Biomedical Engineering},
  volume    = {7},
  journal   = {Current Directions in Biomedical Engineering},
  number    = {7/2},
  editor    = {D{\"o}ssel, Olaf},
  publisher = {De Gruyter},
  address   = {Berlin},
  isbn      = {2364-5504},
  doi       = {10.1515/cdbme-2021-2019},
  pages     = {73 -- 76},
  year      = {2021},
  abstract  = {Modern industry and multi-discipline projects require highly trained individuals with resilient science and engineering back-grounds. Graduates must be able to agilely apply excellent theoretical knowledge in their subject matter as well as essential practical "hands-on" knowledge of diverse working processes to solve complex problems. To meet these demands, university education follows the concept of Constructive Alignment and thus increasingly adopts the teaching of necessary practical skills to the actual industry requirements and assessment routines. However, a systematic approach to coherently align these three central teaching demands is strangely absent from current university curricula. We demonstrate the feasibility of implementing practical assessments in a regular theory-based examination, thus defining the term "blended assessment". We assessed a course for natural science and engineering students pursuing a career in biomedical engineering, and evaluated the benefit of blended assessment exams for students and lecturers. Our controlled study assessed the physiological background of electrocardiograms (ECGs), the practical measurement of ECG curves, and their interpretation of basic pathologic alterations. To study on long time effects, students have been assessed on the topic twice with a time lag of 6 months. Our findings suggest a significant improvement in student gain with respect to practical skills and theoretical knowledge. The results of the reassessments support these outcomes. From the lecturers' point of view, blended assessment complements practical training courses while keeping organizational effort manageable. We consider blended assessment a viable tool for providing an improved student gain, industry-ready education format that should be evaluated and established further to prepare university graduates optimally for their future careers.},
  language  = {en}
}
@inproceedings{KernImaniVashianiTimmermanns2021,
  author    = {Kern, Alexander and Imani Vashiani, Anahita and Timmermanns, Tobias},
  title     = {Threat for human beings due to touch voltages and body currents caused by direct lightning strikes in case of non-isolated lightning protection systems using natural components},
  series = {35th International Conference on Lightning Protection (ICLP) and XVI International Symposium on Lightning Protection (SIPDA)},
  booktitle = {35th International Conference on Lightning Protection (ICLP) and XVI International Symposium on Lightning Protection (SIPDA)},
  publisher = {IEEE},
  address   = {New York, NY},
  isbn      = {978-1-6654-2346-5},
  doi       = {10.1109/ICLPandSIPDA54065.2021.9627465},
  pages     = {8 Seiten},
  year      = {2021},
  abstract  = {For typical cases of non-isolated lightning protection systems (LPS) the impulse currents are investigated which may flow through a human body directly touching a structural part of the LPS. Based on a basic LPS model with conventional down-conductors especially the cases of external and internal steel columns and metal fa{\c{c}}ades are considered and compared. Numerical simulations of the line quantities voltages and currents in the time domain are performed with an equivalent circuit of the entire LPS. As a result it can be stated that by increasing the number of conventional down-conductors and external steel columns the threat for a human being can indeed be reduced, but not down to an acceptable limit. In case of internal steel columns used as natural down-conductors the threat can be reduced sufficiently, depending on the low-resistive connection of the steel columns to the lightning equipotential bonding or the earth termination system, resp. If a metal fa{\c{c}}ade is used the threat for human beings touching is usually very low, if the fa{\c{c}}ade is sufficiently interconnected and multiply connected to the lightning equipotential bonding or the earth termination system, resp.},
  language  = {en}
}
@book{Pieper2021,
  author    = {Pieper, Martin},
  title     = {Quantum mechanics: Introduction to mathematical formulation},
  publisher = {Springer},
  address   = {Wiesbaden},
  isbn      = {978-3-658-32644-9},
  doi       = {10.1007/978-3-658-32645-6},
  pages     = {XIII, 33},
  year      = {2021},
  abstract  = {Anyone who has always wanted to understand the hieroglyphs on Sheldon's blackboard in the TV series The Big Bang Theory or who wanted to know exactly what the fate of Schr{\"o}dinger's cat is all about will find a short, descriptive introduction to the world of quantum mechanics in this essential. The text particularly focuses on the mathematical description in the Hilbert space. The content goes beyond popular scientific presentations, but is nevertheless suitable for readers without special prior knowledge thanks to the clear examples.},
  language  = {en}
}
@incollection{JordanKatzPieper2021,
  author    = {Jordan, Frank and Katz, Christiane and Pieper, Martin},
  title     = {Online-Kollaboration in der Mathematik: Ein Design-Based-Research-Projekt},
  series = {Forschungsimpulse f{\"u}r hybrides Lehren und Lernen an Hochschulen},
  booktitle = {Forschungsimpulse f{\"u}r hybrides Lehren und Lernen an Hochschulen},
  publisher = {TH K{\"o}ln},
  address   = {K{\"o}ln},
  url       = {http://nbn-resolving.de/urn:nbn:de:hbz:832-cos4-9465},
  pages     = {245 -- 261},
  year      = {2021},
  abstract  = {Die Studie er{\"o}rtert anhand eines Fallbeispiels aus der Mathematik f{\"u}r Ingenieur*innen, wie didaktische Gestaltungsprinzipien f{\"u}r Soziale Pr{\"a}senz, Kollaboration und das L{\"o}sen von praxisnahen Problemen mit mathematischem Denken in einer Online-Umgebung aussehen k{\"o}nnen. Hierf{\"u}r zieht der Beitrag den forschungsmethodologischen Rahmen Design-Based Research (DBR) hinzu und berichtet {\"u}ber Zwischenergebnisse. DBR wird an dieser Stelle als eine systematische Herangehensweise an kurzfristige Lehrver{\"a}nderungen und als Chance auf dem Weg zu einer neuen Hochschullehre nach der COVID-19-Pandemie dargestellt, die theoretische und empirische Erkenntnisse mit Praxisverkn{\"u}pfung und -relevanz vereint.},
  language  = {de}
}
@inproceedings{PfeifferBalcGebhardt2021,
  author    = {Pfeiffer, Johann and Balc, N. and Gebhardt, Andreas},
  title     = {Studie zur Untersuchung der Auswirkung von Fr{\"a}sbahnstrategien auf die Oberfl{\"a}chenqualit{\"a}t von mittels SLM gefertigten Metallteilen},
  series = {Tagungsband 21. Nachwuchswissenschaftler*innenkonferenz},
  booktitle = {Tagungsband 21. Nachwuchswissenschaftler*innenkonferenz},
  publisher = {Verlag Ernst-Abbe-Hochschule Jena},
  address   = {Jena},
  isbn      = {978-3-932886-36-2},
  pages     = {99 -- 102},
  year      = {2021},
  abstract  = {F{\"u}r die Herstellung von metallischen Bauteilen wird in der heutigen Zeit eine Vielzahl von Verfahren auf dem Markt angeboten. Dabei stehen die additiven im Wettbewerb zu den konventionellen Verfahren. Die erreichbaren Oberfl{\"a}chenqualit{\"a}ten der additiven sind nicht mit denen spanender Verfahren vergleichbar. F{\"u}r diesen Beitrag wurde analysiert, ob sich ein mittels Selektivem Laserschmelzen (SLM) additiv hergestellter Edelstahl hinsichtlich seiner Oberfl{\"a}chenqualit{\"a}t nach der Zerspanung von einem umgeformten konventionell hergestellten Edelstahl gleicher Sorte unterscheidet.},
  language  = {de}
}
@inproceedings{EnglhardWeberArent2021,
  author    = {Englhard, Markus and Weber, Tobias and Arent, Jan-Christoph},
  title     = {Efficiency enhancement for CFRP-Prepregautoclave manufacturing by means of simulation-assisted loading optimization},
  series = {Proceedings of SAMPE Europe Conference 2021},
  booktitle = {Proceedings of SAMPE Europe Conference 2021},
  pages     = {8 Seiten},
  year      = {2021},
  abstract  = {A new method for improved autoclave loading within the restrictive framework of helicopter manufacturing is proposed. It is derived from experimental and numerical studies of the curing process and aims at optimizing tooling positions in the autoclave for fast and homogeneous heat-up. The mold positioning is based on two sets of information. The thermal properties of the molds, which can be determined via semi-empirical thermal simulation. The second information is a previously determined distribution of heat transfer coefficients inside the autoclave. Finally, an experimental proof of concept is performed to show a cycle time reduction of up to 31\% using the proposed methodology.},
  language  = {en}
}
@book{Feuerriegel2021,
  author    = {Feuerriegel, Uwe},
  title     = {W{\"a}rme{\"u}bertragung mit EXCEL und VBA: W{\"a}rmetechnische Berechnungen und Simulationen effektiv durchf{\"u}hren und professionell dokumentieren},
  publisher = {Springer Vieweg},
  address   = {Wiesbaden},
  isbn      = {978-3-658-35905-8},
  doi       = {10.1007/978-3-658-35906-5},
  pages     = {XX, 439 Seiten},
  year      = {2021},
  abstract  = {Dieses Lehrbuch vermittelt die Grundlagen der W{\"a}rme{\"u}bertragung sowie den Umgang mit EXCEL-VBA von der Erstellung von Makros bis zu benutzerdefinierten Funktionen. Es legt damit eine Basis f{\"u}r die schnelle und professionelle Durchf{\"u}hrung von Berechnungen und Simulationen. Die angeleitete Erstellung von Berechnungsmodulen mit EXCEL und VBA aus allen wichtigen Bereichen der W{\"a}rme{\"u}bertragung bildet den inhaltlichen Schwerpunkt. Dazu z{\"a}hlen die station{\"a}re W{\"a}rmeleitung und der station{\"a}re W{\"a}rmedurchgang, die instation{\"a}re W{\"a}rmeleitung, der W{\"a}rme{\"u}bergang bei freier und erzwungener Konvektion sowie die W{\"a}rmestrahlung und der W{\"a}rme{\"u}bergang beim Kondensieren und Sieden. Soweit sinnvoll und m{\"o}glich werden die Stoffwertekorrelationen und die Berechnungsvorschriften aus dem VDI-W{\"a}rmeatlas verwendet. F{\"u}r ausgew{\"a}hlte Anwendungen werden zudem komplexere Auslegungen und Simulationen von Prozessen der W{\"a}rme{\"u}bertragung sowie von W{\"a}rme{\"u}bertragern erstellt. Die Zielgruppen: Studierende in Bachelor- und Masterstudieng{\"a}ngen, Praktiker im Engineering},
  language  = {de}
}
@article{EngemannCoenenDawaretal.2021,
  author    = {Engemann, Heiko and C{\"o}nen, Patrick and Dawar, Harshal and Du, Shengzhi and Kallweit, Stephan},
  title     = {A robot-assisted large-scale inspection of wind turbine blades in manufacturing using an autonomous mobile manipulator},
  series = {Applied Sciences},
  volume    = {11},
  journal   = {Applied Sciences},
  number    = {19},
  publisher = {MDPI},
  address   = {Basel},
  issn      = {2076-3417},
  doi       = {10.3390/app11199271},
  pages     = {1 -- 22},
  year      = {2021},
  abstract  = {Wind energy represents the dominant share of renewable energies. The rotor blades of a wind turbine are typically made from composite material, which withstands high forces during rotation. The huge dimensions of the rotor blades complicate the inspection processes in manufacturing. The automation of inspection processes has a great potential to increase the overall productivity and to create a consistent reliable database for each individual rotor blade. The focus of this paper is set on the process of rotor blade inspection automation by utilizing an autonomous mobile manipulator. The main innovations include a novel path planning strategy for zone-based navigation, which enables an intuitive right-hand or left-hand driving behavior in a shared human-robot workspace. In addition, we introduce a new method for surface orthogonal motion planning in connection with large-scale structures. An overall execution strategy controls the navigation and manipulation processes of the long-running inspection task. The implemented concepts are evaluated in simulation and applied in a real-use case including the tip of a rotor blade form.},
  language  = {en}
}
@incollection{AltherrLeise2021,
  author    = {Altherr, Lena and Leise, Philipp},
  title     = {Resilience as a concept for mastering uncertainty},
  series = {Mastering Uncertainty in Mechanical Engineering},
  booktitle = {Mastering Uncertainty in Mechanical Engineering},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-78353-2},
  doi       = {10.1007/978-3-030-78354-9},
  pages     = {412 -- 417},
  year      = {2021},
  language  = {en}
}
@incollection{AltherrLeisePfetschetal.2021,
  author    = {Altherr, Lena and Leise, Philipp and Pfetsch, Marc E. and Schmitt, Andreas},
  title     = {Optimal design of resilient technical systems on the example of water supply systems},
  series = {Mastering Uncertainty in Mechanical Engineering},
  booktitle = {Mastering Uncertainty in Mechanical Engineering},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-78356-3},
  pages     = {429 -- 433},
  year      = {2021},
  language  = {en}
}
@incollection{LeiseAltherr2021,
  author    = {Leise, Philipp and Altherr, Lena},
  title     = {Experimental evaluation of resilience metrics in a fluid system},
  series = {Mastering Uncertainty in Mechanical Engineering},
  booktitle = {Mastering Uncertainty in Mechanical Engineering},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-78356-3},
  pages     = {442 -- 447},
  year      = {2021},
  language  = {en}
}
@inproceedings{NikolovskiRekeElsenetal.2021,
  author    = {Nikolovski, Gjorgji and Reke, Michael and Elsen, Ingo and Schiffer, Stefan},
  title     = {Machine learning based 3D object detection for navigation in unstructured environments},
  series = {2021 IEEE Intelligent Vehicles Symposium Workshops (IV Workshops)},
  booktitle = {2021 IEEE Intelligent Vehicles Symposium Workshops (IV Workshops)},
  publisher = {IEEE},
  isbn      = {978-1-6654-7921-9},
  doi       = {10.1109/IVWorkshops54471.2021.9669218},
  pages     = {236 -- 242},
  year      = {2021},
  abstract  = {In this paper we investigate the use of deep neural networks for 3D object detection in uncommon, unstructured environments such as in an open-pit mine. While neural nets are frequently used for object detection in regular autonomous driving applications, more unusual driving scenarios aside street traffic pose additional challenges. For one, the collection of appropriate data sets to train the networks is an issue. For another, testing the performance of trained networks often requires tailored integration with the particular domain as well. While there exist different solutions for these problems in regular autonomous driving, there are only very few approaches that work for special domains just as well. We address both the challenges above in this work. First, we discuss two possible ways of acquiring data for training and evaluation. That is, we evaluate a semi-automated annotation of recorded LIDAR data and we examine synthetic data generation. Using these datasets we train and test different deep neural network for the task of object detection. Second, we propose a possible integration of a ROS2 detector module for an autonomous driving platform. Finally, we present the performance of three state-of-the-art deep neural networks in the domain of 3D object detection on a synthetic dataset and a smaller one containing a characteristic object from an open-pit mine.},
  language  = {en}
}
@inproceedings{RitschelStenzelCzarneckietal.2021,
  author    = {Ritschel, Konstantin and Stenzel, Adina and Czarnecki, Christian and Hong, Chin-Gi},
  title     = {Realizing robotic process automation potentials: an architectural perspective on a real-life implementation case},
  series = {GI Edition Proceedings Band 314 "INFORMATIK 2021" Computer Science \& Sustainability},
  booktitle = {GI Edition Proceedings Band 314 "INFORMATIK 2021" Computer Science \& Sustainability},
  editor    = {Gesellschaft f{\"u}r Informatik e.V. (GI),},
  publisher = {K{\"o}llen},
  address   = {Bonn},
  isbn      = {9783885797081},
  issn      = {1617-5468},
  doi       = {10.18420/informatik2021-108},
  pages     = {1303 -- 1311},
  year      = {2021},
  abstract  = {The initial idea of Robotic Process Automation (RPA) is the automation of business processes through a simple emulation of user input and output by software robots. Hence, it can be assumed that no changes of the used software systems and existing Enterprise Architecture (EA) is required. In this short, practical paper we discuss this assumption based on a real-life implementation project. We show that a successful RPA implementation might require architectural work during analysis, implementation, and migration. As practical paper we focus on exemplary lessons-learned and new questions related to RPA and EA.},
  language  = {en}
}
@misc{OPUS4-10314,
  title     = {Dimensionen 1-2021: Magazin der FH Aachen University of Applied Sciences - 50 Jahre FH Aachen},
  address   = {Aachen},
  organization    = {Fachhochschule Aachen},
  pages     = {62 Seiten},
  year      = {2021},
  abstract  = {04| Adieda \& Welkomme 06| Das WIR wird großgeschrieben 08| Hoch aus dem Norden, da komm ich her! 12| „Ich m{\"o}chte ein Heimatgef{\"u}hl erzeugen" 14| Das neue Rektorat - pers{\"o}nlich und privat 18| „Wir m{\"u}ssen uns einen Kompass geben" 20| Keime im Wasser 22| „Ist mitgemeint auch wirklich mitgedacht?" 24| Wachs f{\"u}r den Weltraum 28| Auslandssemester trotz Pandemie 30| Virtuelles Reinschnuppern 31| Top-Platzierungen f{\"u}r die FH 32| Luftstrom 36| Gr{\"u}nden will gelehrt sein 38| „Lebende Plastikkugel" 40| Pioniere des 21. Jahrhunderts 43| Wir bleiben in Kontakt 44| Auszeit 46| Hand in Hand ins All 48| Kampf gegen t{\"o}dliche Infektionen 50| Ein Bau f{\"u}r den Holzbau 52| Wissen ist Silber. Machen ist Gold. 60| Honorarprofessur f{\"u}r Dr. Roger Uhle 61| Faktoren ohne Null},
  language  = {de}
}
@incollection{CzarneckiHongSchmitzetal.2021,
  author    = {Czarnecki, Christian and Hong, Chin-Gi and Schmitz, Manfred and Dietze, Christian},
  title     = {Enabling digital transformation through cognitive robotic process automation at Deutsche Telekom Services Europe},
  series = {Digitalization Cases Vol. 2 : Mastering digital transformation for global business},
  booktitle = {Digitalization Cases Vol. 2 : Mastering digital transformation for global business},
  editor    = {Urbach, Nils and R{\"o}glinger, Maximilian and Kautz, Karlheinz and Alias, Rose Alinda and Saunders, Carol and Wiener, Martin},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-80002-4 (Print)},
  doi       = {10.1007/978-3-030-80003-1},
  pages     = {123 -- 138},
  year      = {2021},
  abstract  = {Subject of this case is Deutsche Telekom Services Europe (DTSE), a service center for administrative processes. Due to the high volume of repetitive tasks (e.g., 100k manual uploads of offer documents into SAP per year), automation was identified as an important strategic target with a high management attention and commitment. DTSE has to work with various backend application systems without any possibility to change those systems. Furthermore, the complexity of administrative processes differed. When it comes to the transfer of unstructured data (e.g., offer documents) to structured data (e.g., MS Excel files), further cognitive technologies were needed.},
  language  = {en}
}
@incollection{CzarneckiFettke2021,
  author    = {Czarnecki, Christian and Fettke, Peter},
  title     = {Robotic process automation : Positioning, structuring, and framing the work},
  series = {Robotic process automation : Management, technology, applications},
  booktitle = {Robotic process automation : Management, technology, applications},
  editor    = {Czarnecki, Christian and Fettke, Peter},
  publisher = {De Gruyter},
  address   = {Oldenbourg},
  isbn      = {978-3-11-067668-6 (Print)},
  doi       = {10.1515/9783110676693-202},
  pages     = {3 -- 24},
  year      = {2021},
  abstract  = {Robotic process automation (RPA) has attracted increasing attention in research and practice. This chapter positions, structures, and frames the topic as an introduction to this book. RPA is understood as a broad concept that comprises a variety of concrete solutions. From a management perspective RPA offers an innovative approach for realizing automation potentials, whereas from a technical perspective the implementation based on software products and the impact of artificial intelligence (AI) and machine learning (ML) are relevant. RPA is industry-independent and can be used, for example, in finance, telecommunications, and the public sector. With respect to RPA this chapter discusses definitions, related approaches, a structuring framework, a research framework, and an inside as well as outside architectural view. Furthermore, it provides an overview of the book combined with short summaries of each chapter.},
  language  = {en}
}
@incollection{BensbergAuthCzarnecki2021,
  author    = {Bensberg, Frank and Auth, Gunnar and Czarnecki, Christian},
  title     = {Finding the perfect RPA match : a criteria-based selection method for RPA solutions},
  series = {Robotic process automation : Management, technology, applications},
  booktitle = {Robotic process automation : Management, technology, applications},
  editor    = {Czarnecki, Christian and Fettke, Peter},
  publisher = {De Gruyter},
  address   = {Oldenbourg},
  isbn      = {978-3-11-067677-8},
  doi       = {10.1515/9783110676693-201},
  pages     = {47 -- 75},
  year      = {2021},
  abstract  = {The benefits of robotic process automation (RPA) are highly related to the usage of commercial off-the-shelf (COTS) software products that can be easily implemented and customized by business units. But, how to find the best fitting RPA product for a specific situation that creates the expected benefits? This question is related to the general area of software evaluation and selection. In the face of more than 75 RPA products currently on the market, guidance considering those specifics is required. Therefore, this chapter proposes a criteria-based selection method specifically for RPA. The method includes a quantitative evaluation of costs and benefits as well as a qualitative utility analysis based on functional criteria. By using the visualization of financial implications (VOFI) method, an application-oriented structure is provided that opposes the total cost of ownership to the time savings times salary (TSTS). For the utility analysis a detailed list of functional criteria for RPA is offered. The whole method is based on a multi-vocal review of scientific and non-scholarly literature including publications by business practitioners, consultants, and vendors. The application of the method is illustrated by a concrete RPA example. The illustrated structures, templates, and criteria can be directly utilized by practitioners in their real-life RPA implementations. In addition, a normative decision process for selecting RPA alternatives is proposed before the chapter closes with a discussion and outlook.},
  language  = {en}
}