@inproceedings{TeixeiraBouraNiederwestbergMcLeodetal.2016, author = {Teixeira Boura, Cristiano Jos{\´e} and Niederwestberg, Stefan and McLeod, Jacqueline and Herrmann, Ulf and Hoffschmidt, Bernhard}, title = {Development of heat exchanger for high temperature energy storage with bulk materials}, series = {AIP Conference Proceedings}, volume = {1734}, booktitle = {AIP Conference Proceedings}, number = {1}, doi = {10.1063/1.4949106}, pages = {050008-1 -- 050008-7}, year = {2016}, language = {en} } @inproceedings{SchornWeisAnthrakidisetal.2016, author = {Schorn, Christian and Weis, Fabian and Anthrakidis, Anette and Schwarzer, Klemens and Schmitz, Mark and Herrmann, Ulf}, title = {Entwicklung und Bewertung eines Parabolrinnenkollektors zur Prozessw{\"a}rmebereitstellung}, series = {26. Symposium Thermische Solarenergie, 20.-22.04.2016 in Bad Staffelstein}, booktitle = {26. Symposium Thermische Solarenergie, 20.-22.04.2016 in Bad Staffelstein}, pages = {1 -- 13}, year = {2016}, language = {de} } @article{Bernecker2016, author = {Bernecker, Andreas}, title = {Divided we reform? Evidence from US welfare policies}, series = {Journal of Public Economics}, volume = {142}, journal = {Journal of Public Economics}, publisher = {Elsevier}, address = {Amsterdam}, issn = {0047-2727}, doi = {10.1016/j.jpubeco.2016.08.003}, pages = {24 -- 38}, year = {2016}, abstract = {Divided government is often thought of as causing legislative deadlock. I investigate the link between divided government and economic reforms using a novel data set on welfare reforms in US states between 1978 and 2010. Panel data regressions show that, under divided government, a US state is around 25\% more likely to adopt a welfare reform than under unified government. Several robustness checks confirm this counter-intuitive finding. Case study evidence suggests an explanation based on policy competition between governor, senate, and house.}, language = {en} } @inproceedings{Matcha2016, author = {Matcha, Heike}, title = {From Designing Buildings from Systems to Designing Systems for Buildings}, series = {Complexity \& Simplicity - Proceedings of the 34th eCAADe Conference - Volume 1}, booktitle = {Complexity \& Simplicity - Proceedings of the 34th eCAADe Conference - Volume 1}, editor = {Herneoja, Aulikki and {\"O}sterlund, Toni and Markkanen, Piia}, publisher = {ECAADe}, address = {Oulu, Finland}, doi = {10.52842/conf.ecaade.2016.1.237}, pages = {237 -- 240}, year = {2016}, abstract = {We study the novel possibilities computer aided design and production open up for the design of building systems. Such systems today can, via individualized mass production, consist of a larger number and more complex parts than previously and therefore be assembled into more complex wholes. This opens up the possibility of designing specialized systems specifically for single buildings. The common order of starting with a building system and designing a building using this system can be reversed to designing a building first and then developing a system specifically for that building. We present and discuss research that incorporates students design projects into research work and fosters links between research and teaching.}, language = {en} } @phdthesis{Foeckler2016, author = {F{\"o}ckler, Nicole}, title = {Biomarker zur Prognose von Fr{\"u}hgeburten : ein biomedizintechnischer Ansatz}, publisher = {Deutsche Zentralbibliothek f{\"u}r Medizin}, address = {K{\"o}ln}, doi = {10.4126/FRL01-006401575}, pages = {VII, 117 S.}, year = {2016}, language = {de} } @phdthesis{Frotscher2016, author = {Frotscher, Ralf}, title = {Electromechanical modeling and simulation of thin cardiac tissue constructs - smoothed FEM applied to a biomechanical plate problem}, year = {2016}, language = {en} } @misc{AlKaidyTippkoetterUlber2016, author = {Al-Kaidy, Huschyar and Tippk{\"o}tter, Nils and Ulber, Roland}, title = {Vorrichtung und Verfahren zur Bestimmung des Kontaktwinkels eines Fl{\"u}ssigk{\"o}rpers mit einer Festk{\"o}rperoberfl{\"a}che}, year = {2016}, abstract = {Die vorliegende Erfindung betrifft eine Vorrichtung und ein Verfahren zur Bestimmung des Kontaktwinkels eines fl{\"u}ssigen oder mit Fl{\"u}ssigkeit gef{\"u}llten K{\"o}rpers. Dieser besteht aus einem Tr{\"a}ger (1) und einer damit verbundenen, in einem Winkelbereich von mehr als 0 ° bis maximal 90 ° neigbaren Ebene (8) mit einer darin ausgebildeten Abrollbahn (9) f{\"u}r den fl{\"u}ssigen oder mit Fl{\"u}ssigkeit gef{\"u}llten K{\"o}rper. An der Ebene (8) sind mehrere Sensoren (11,12) zur Erfassung der Rolldauer des K{\"o}rpers entlang der Rollstrecke angeordnet. Erfindungsgem{\"a}ß ist vorgesehen, dass die Einstellung des Neigungswinkels der Ebene (8) {\"u}ber ein Winkelmessger{\"a}t (10) erfolgt, wodurch ein Abrollwinkel erfassbar ist, bei dem der K{\"o}rper in Bewegung ger{\"a}t. Aus der Rolldauer, der Rollstrecke und dem Abrollwinkel wird der Kontaktwinkel des K{\"o}rpers ermittelt.}, language = {de} } @article{VergePoettgenAltherretal.2016, author = {Verg{\´e}, Angela and P{\"o}ttgen, Philipp and Altherr, Lena and Ederer, Thorsten and Pelz, Peter F.}, title = {Lebensdauer als Optimierungsziel: Algorithmische Struktursynthese am Beispiel eines hydrostatischen Getriebes}, series = {O+P - {\"O}lhydraulik und Pneumatik}, volume = {60}, journal = {O+P - {\"O}lhydraulik und Pneumatik}, number = {1-2}, editor = {Greuloch, Ivo and Weber, Manfred and Meier, Miles}, publisher = {Vereinigte Fachverl.}, address = {Mainz}, issn = {1614-9602}, pages = {114 -- 121}, year = {2016}, abstract = {Verf{\"u}gbarkeit und Nachhaltigkeit sind wichtige Anforderungen bei der Planung langlebiger technischer Systeme. Meist werden bei Lebensdaueroptimierungen lediglich einzelne Komponenten vordefinierter Systeme untersucht. Ob eine optimale Lebensdauer eine g{\"a}nzlich andere Systemvariante bedingt, wird nur selten hinterfragt. Technical Operations Research (TOR) erlaubt es, aus Obermengen technischer Systeme automatisiert die lebensdaueroptimale Systemstruktur auszuw{\"a}hlen. Der Artikel zeigt dies am Beispiel eines hydrostatischen Getriebes.}, language = {de} } @inproceedings{RauschLeiseEdereretal.2016, author = {Rausch, Lea and Leise, Philipp and Ederer, Thorsten and Altherr, Lena and Pelz, Peter F.}, title = {A comparison of MILP and MINLP solver performance on the example of a drinking water supply system design problem}, series = {ECCOMAS Congress 2016 VII European Congress on Computational Methods in Applied Sciences and Engineering}, booktitle = {ECCOMAS Congress 2016 VII European Congress on Computational Methods in Applied Sciences and Engineering}, editor = {Papadrakakis, M. and Ppadopoulos, V. and Stefanou, G. and Plevris, V.}, isbn = {978-618-82844-0-1}, pages = {8509 -- 8527}, year = {2016}, abstract = {Finding a good system topology with more than a handful of components is a highly non-trivial task. The system needs to be able to fulfil all expected load cases, but at the same time the components should interact in an energy-efficient way. An example for a system design problem is the layout of the drinking water supply of a residential building. It may be reasonable to choose a design of spatially distributed pumps which are connected by pipes in at least two dimensions. This leads to a large variety of possible system topologies. To solve such problems in a reasonable time frame, the nonlinear technical characteristics must be modelled as simple as possible, while still achieving a sufficiently good representation of reality. The aim of this paper is to compare the speed and reliability of a selection of leading mathematical programming solvers on a set of varying model formulations. This gives us empirical evidence on what combinations of model formulations and solver packages are the means of choice with the current state of the art.}, language = {en} } @book{Altherr2016, author = {Altherr, Lena}, title = {Algorithmic System Design under Consideration of Dynamic Processes}, publisher = {Shaker}, address = {Aachen}, isbn = {978-3-8440-4848-3}, pages = {94}, year = {2016}, abstract = {Nach Stand von Wissenschaft und Technik werden Komponenten hinsichtlich ihrer Eigenschaften, wie Lebensdauer oder Energieeffizienz, optimiert. Allerdings k{\"o}nnen selbst hervorragende Komponenten zu ineffizienten oder instabilen Systemen f{\"u}hren, wenn ihr Zusammenspiel nur unzureichend ber{\"u}cksichtigt wird. Eine Systembetrachtung schafft ein gr{\"o}ßeres Optimierungspotential - dem erh{\"o}hten Potential steht jedoch auch ein erh{\"o}hter Komplexit{\"a}tsgrad gegen{\"u}ber. Die vorliegende Arbeit ist im Rahmen des Sonderforschungsbereichs 805 entstanden, dessen Ziel die Beherrschung von Unsicherheit in Systemen des Maschinenbaus ist. Die Arbeit zeigt anhand eines realen Systems aus dem Bereich der Hydraulik, wie Unsicherheit in der Entwicklungsphase beherrscht werden kann. Hierbei ist neu, dass die durch den sp{\"a}teren Betrieb zu erwartende Systemdegradation eines jeden m{\"o}glichen Systemvorschlags antizipiert werden kann. Dadurch k{\"o}nnen Betriebs- und Wartungskosten vorausgesagt und minimiert werden und durch eine optimale Betriebs- und Wartungsstrategie die Verf{\"u}gbarkeit des Systems garantiert werden. Wesentliche Fragen bei der optimalen Auslegung des betrachteten hydrostatischen Getriebes sind dessen physikalische Modellierung, die Darstellung des Optimierungsproblems als gemischt-ganzzahliges lineares Programm, und dessen algorithmische Behandlung zur L{\"o}sungsfindung. Hierzu werden Heuristiken zum schnelleren Auffinden sinnvoller Systemtopologien vorgestellt und mittels mathematischer Dekomposition eine Bewertung des dynamischen Verschleiß- und Wartungsverlaufs m{\"o}glicher Systemvorschl{\"a}ge vorgenommen. Die Arbeit stellt die Optimierung technischer Systeme an der Schnittstelle von Mathematik, Informatik und Ingenieurwesen sowohl gr{\"u}ndlich als auch anschaulich und nachvollziehbar dar.}, language = {en} } @incollection{AltherrEdererLorenzetal.2016, author = {Altherr, Lena and Ederer, Thorsten and Lorenz, Ulf and Pelz, Peter F. and P{\"o}ttgen, Philipp}, title = {Designing a feedback control system via mixed-integer programming}, series = {Operations Research Proceedings 2014: Selected Papers of the Annual International Conference of the German Operations Research}, booktitle = {Operations Research Proceedings 2014: Selected Papers of the Annual International Conference of the German Operations Research}, editor = {L{\"u}bbecke, Marco E. and Koster, Arie and Letmathe, Peter and Madlener, Reihard and Preis, Britta and Walther, Grit}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-28695-2}, doi = {10.1007/978-3-319-28697-6_18}, pages = {121 -- 127}, year = {2016}, abstract = {Pure analytical or experimental methods can only find a control strategy for technical systems with a fixed setup. In former contributions we presented an approach that simultaneously finds the optimal topology and the optimal open-loop control of a system via Mixed Integer Linear Programming (MILP). In order to extend this approach by a closed-loop control we present a Mixed Integer Program for a time discretized tank level control. This model is the basis for an extension by combinatorial decisions and thus for the variation of the network topology. Furthermore, one is able to appraise feasible solutions using the global optimality gap.}, language = {en} } @inproceedings{LeichtScholtenSteuerDankertBouffier2016, author = {Leicht-Scholten, Carmen and Steuer-Dankert, Linda and Bouffier, Anna}, title = {Facing Future Challenges: Building Engineers for Tomorrow}, series = {Conference proceedings : new perspectives in science education : 5th Conference edition, Florence, Italy, 17-18 March 2016}, booktitle = {Conference proceedings : new perspectives in science education : 5th Conference edition, Florence, Italy, 17-18 March 2016}, isbn = {978-886292-705-5}, pages = {32 -- 37}, year = {2016}, abstract = {Future engineers are increasingly confronted with the so-called Megatrends which are the big social challenges society has to cope with. These Megatrends, such as "Silver Society", "Globalization", "Mobility" and "Female Shift" require an application-oriented perspective on Diversity especially in the engineering field. Therefore, it is necessary to enable future engineers not only to look at the technical perspectives of a problem, but also to be able to see the related questions within societies they are developing their artefacts for. The aim of teaching engineering should be to prepare engineers for these requirements and to draw attention to the diverse needs in a globalized world. Bringing together technical knowledge and social competences which go beyond a mere training of the so-called "soft skills", is a new approach followed at RWTH Aachen University, one of the leading technical universities in Germany. RWTH Aachen University has established the bridging professorship "Gender and Diversity in Engineering" (GDI) which educates engineers with an interdisciplinary approach to expand engineering limits. In the frame of a sustainable teaching concept the research group under the leadership of Prof. Carmen Leicht-Scholten has developed an approach which imparts a supplication-specific Gender and Diversity expertise to engineers. In workshops students gain theoretical knowledge about Gender and Diversity and learn how to transfer their knowledge in their special field of study and later work. To substantiate this, the course participants have to solve case studies from real life. The cases which are developed in collaboration with non-profit organizations and enterprises from economy rise the students to challenges which are inspired by professional life. Evaluation shows the success of this approach as well as an increasing demand for such teaching formats.}, language = {en} } @inproceedings{SteuerDankertLeichtScholten2016, author = {Steuer-Dankert, Linda and Leicht-Scholten, Carmen}, title = {Social responsibility and innovation - Key competencies for engineers}, series = {ICERI 2016: 9th International Conference of Education, Research and Innovation: Conference Proceedings : Seville (Spain), 14-16 November}, booktitle = {ICERI 2016: 9th International Conference of Education, Research and Innovation: Conference Proceedings : Seville (Spain), 14-16 November}, isbn = {978-84-617-5895-1}, issn = {2340-1095}, doi = {10.21125/iceri.2016.0353}, pages = {5967 -- 5976}, year = {2016}, abstract = {Engineers are of particular importance for the societies of tomorrow. The big social challenges society has to cope with in future, can only be mastered, if engineers link the development and innovation process closely with the requirements of people. As a result, in the frame of the innovation process engineers have to design and develop products for diverse users. Therefore, the consideration of diversity in this process is a core competence engineers should have. Implementing the consideration of diverse requirements into product design is also linked to the development of sustainable products and thus leads to social responsible research and development, the core concept formulated by the EU. For this reason, future engineers should be educated to look at the technical perspectives of a problem embedded in the related questions within societies they are developing their artefacts for. As a result, the aim of teaching engineering should be to prepare engineers for these requirements and to draw attention to the diverse needs in a globalized world. To match the competence profiles of future engineers to the global challenges and the resulting social responsibility, RWTH Aachen University, one of the leading technical universities in Germany, has established the bridging professorship "Gender and Diversity in Engineering" (GDI) which educates engineers with an interdisciplinary approach to expand engineering limits. The interdisciplinary teaching concept of the research group pursues an approach which imparts an application oriented Gender and Diversity expertise to future engineers. In the frame of an established teaching concept, which is a result of experiences and expertise of the research group, students gain theoretical knowledge about Gender and Diversity and learn how to transfer their knowledge into their later field of action. In the frame of the conference the institutional approach will be presented as well as the teaching concept which will be introduced by concrete course examples.}, language = {en} } @inproceedings{BeckerHoefkenSchuetzetal.2016, author = {Becker, Sebastian and H{\"o}fken, Hans-Wilhelm and Sch{\"u}tz, Philip and Schuba, Marko}, title = {IT-forensische Erkennung modifizierter Android-Apps}, series = {Proceedings of DACH Security 2016, Klagenfurt, Austria, September 2016}, booktitle = {Proceedings of DACH Security 2016, Klagenfurt, Austria, September 2016}, editor = {Schartner, P.}, pages = {120 -- 125}, year = {2016}, abstract = {Malware auf Smartphones ist ein Problem, dem auch Strafverfolgungsbeh{\"o}rden immer h{\"a}ufiger gegen{\"u}berstehen. Insbesondere Telefone, bei denen potentiell schadhafte Apps zu einem finanziellen Schaden gef{\"u}hrt haben, finden sich auf den Schreibtischen der Polizei wieder. Dabei m{\"u}ssen die Ermittler m{\"o}glichst schnell und gezielt erkennen k{\"o}nnen, ob eine App tats{\"a}chlich schadhaft manipuliert wurde, was manipuliert wurde und mit wem die App kommuniziert. Klassische Malware-Erkennungsverfahren helfen zwar bei der generellen Erkennung schadhafter Software, sind aber f{\"u}r die polizeiliche Praxis nicht geeignet. Dieses Paper stellt ein Programm vor, welches gerade die forensischen Fragestellungen ber{\"u}cksichtigt und so f{\"u}r den Einsatz in der Strafverfolgung in Frage kommt.}, language = {de} } @inproceedings{BonneyNagelSchuba2016, author = {Bonney, Gregor and Nagel, Stefan and Schuba, Marko}, title = {Risiko Smart Home - Angriff auf ein Babymonitorsystem}, series = {Proceedings of DACH Security 2016, Klagenfurt, Austria, September 2016}, booktitle = {Proceedings of DACH Security 2016, Klagenfurt, Austria, September 2016}, editor = {Schartner, P.}, pages = {371 -- 378}, year = {2016}, abstract = {Unser Zuhause wird zunehmend intelligenter. Smart Homes bieten uns die Steuerung von Haus- oder Unterhaltungstechnik bequem vom Smartphone aus. Junge Familien nutzen die Technologie, um mittels vernetzten Babymonitorsystemen ihren Nachwuchs von {\"u}berall aus im Blick zu haben. Davon auszugehen, dass solche Systeme mit einem Fokus auf Sicherheit entwickelt wurden, um die sehr pers{\"o}nlichen Daten zu sch{\"u}tzen, ist jedoch ein Trugschluss. Die Untersuchung eines handels{\"u}blichen und keineswegs billigen Systems zeigt, dass die Ger{\"a}te sehr einfach kompromittiert und missbraucht werden k{\"o}nnen.}, language = {de} } @inproceedings{StaatDuong2016, author = {Staat, Manfred and Duong, Minh Tuan}, title = {Smoothed Finite Element Methods for Nonlinear Solid Mechanics Problems: 2D and 3D Case Studies}, series = {Proceedings of the National Science and Technology Conference on Mechanical - Transportation Engineering (NSCMET 2016), 13th October 2016, Hanoi, Vietnam, Vol.2}, booktitle = {Proceedings of the National Science and Technology Conference on Mechanical - Transportation Engineering (NSCMET 2016), 13th October 2016, Hanoi, Vietnam, Vol.2}, pages = {440 -- 445}, year = {2016}, abstract = {The Smoothed Finite Element Method (SFEM) is presented as an edge-based and a facebased techniques for 2D and 3D boundary value problems, respectively. SFEMs avoid shortcomings of the standard Finite Element Method (FEM) with lower order elements such as overly stiff behavior, poor stress solution, and locking effects. Based on the idea of averaging spatially the standard strain field of the FEM over so-called smoothing domains SFEM calculates the stiffness matrix for the same number of degrees of freedom (DOFs) as those of the FEM. However, the SFEMs significantly improve accuracy and convergence even for distorted meshes and/or nearly incompressible materials. Numerical results of the SFEMs for a cardiac tissue membrane (thin plate inflation) and an artery (tension of 3D tube) show clearly their advantageous properties in improving accuracy particularly for the distorted meshes and avoiding shear locking effects.}, language = {en} } @inproceedings{TranTranMatthiesetal.2016, author = {Tran, Ngoc Trinh and Tran, Thanh Ngoc and Matthies, Hermann G. and Stavroulakis, Georgios Eleftherios and Staat, Manfred}, title = {FEM Shakedown of uncertain structures by chance constrained programming}, series = {PAMM Proceedings in Applied Mathematics and Mechanics}, volume = {16}, booktitle = {PAMM Proceedings in Applied Mathematics and Mechanics}, number = {1}, issn = {1617-7061}, doi = {10.1002/pamm.201610346}, pages = {715 -- 716}, year = {2016}, language = {en} } @article{PeloniCeriottiDachwald2016, author = {Peloni, Alessandro and Ceriotti, Matteo and Dachwald, Bernd}, title = {Solar-sail trajectory design for a multiple near-earth-asteroid rendezvous mission}, series = {Journal of Guidance, Control, and Dynamics}, volume = {39}, journal = {Journal of Guidance, Control, and Dynamics}, number = {12}, publisher = {AIAA}, address = {Reston, Va.}, issn = {0731-5090}, doi = {10.2514/1.G000470}, pages = {2712 -- 2724}, year = {2016}, abstract = {The scientific interest for near-Earth asteroids as well as the interest in potentially hazardous asteroids from the perspective of planetary defense led the space community to focus on near-Earth asteroid mission studies. A multiple near-Earth asteroid rendezvous mission with close-up observations of several objects can help to improve the characterization of these asteroids. This work explores the design of a solar-sail spacecraft for such a mission, focusing on the search of possible sequences of encounters and the trajectory optimization. This is done in two sequential steps: a sequence search by means of a simplified trajectory model and a set of heuristic rules based on astrodynamics, and a subsequent optimization phase. A shape-based approach for solar sailing has been developed and is used for the first phase. The effectiveness of the proposed approach is demonstrated through a fully optimized multiple near-Earth asteroid rendezvous mission. The results show that it is possible to visit five near-Earth asteroids within 10 years with near-term solar-sail technology.}, language = {en} } @inproceedings{Czarnecki2016, author = {Czarnecki, Christian}, title = {Design und Nutzung einer industriespezifischen Referenzarchitektur f{\"u}r die Telekommunikationsindustrie}, series = {GI Edition Proceedings Band 259 INFORMATIK 2016. 26.-30. September 2016 Klagenfurt}, booktitle = {GI Edition Proceedings Band 259 INFORMATIK 2016. 26.-30. September 2016 Klagenfurt}, editor = {Mayr, Heinrich C. and Pinzger, Martin and Gesellschaft f{\"u}r Informatik e. V. (GI),}, publisher = {K{\"o}llen}, address = {Bonn}, isbn = {9783885796534}, issn = {1617-5468}, pages = {807 -- 814}, year = {2016}, abstract = {Zur Unterst{\"u}tzung des Transformationsbedarfs von Telekommunikationsunternehmen sind die Referenzmodelle des TM Forums in der Praxis weltweit anerkannt. Dabei findet jedoch meist eine losgel{\"o}ste Nutzung f{\"u}r spezifische Einzelthemen statt. Daher f{\"u}hrt dieser Artikel die bestehenden Inhalte in einer industriespezifischen, {\"u}bergreifenden Referenzarchitektur zusammen. Der Fokus liegt auf den Ebenen Aufbauorganisation, Prozesse, Applikationen und Daten. Dar{\"u}ber hinaus werden inhaltliche Architekturdom{\"a}nen zur Strukturierung angeboten. Die Referenzarchitektur ist hierarchisch aufgebaut und wird hier beispielhaft f{\"u}r ausgew{\"a}hlte, aggregierte Inhalte beschrieben. Als erste Evaluation wird die Anwendung der Referenzarchitektur in drei Praxisprojekten erl{\"a}utert.}, language = {de} } @inproceedings{NursinskiStolbergGangatharanCzarnecki2016, author = {Nursinski-Stolberg, Andr{\´e} and Gangatharan, Kiritharan and Czarnecki, Christian}, title = {Development of a subject-oriented reference process model for the telecommunications industry}, series = {GI Edition Proceedings Band 259 INFORMATIK 2016}, booktitle = {GI Edition Proceedings Band 259 INFORMATIK 2016}, editor = {Mayr, Heinrich C. and Pinzger, Martin}, publisher = {Gesellschaft f{\"u}r Informatik e.V.}, address = {Bonn}, isbn = {9783885796534}, issn = {1617-5468}, pages = {699 -- 712}, year = {2016}, abstract = {Generally the usage of reference models can be structured top-down or bottom-up. The practical need of agile change and flexible organizational implementation requires a consistent mapping to an operational level. In this context, well-established reference process models are typically structured top-down. The subject-oriented Business Process Management (sBPM) offers a modeling concept that is structured bottom-up and concentrates on the process actors on an operational level. This paper applies sBPM to the enhanced Telecom Operations Map (eTOM), a well-accepted reference process model in the telecommunications industry. The resulting design artifact is a concrete example for a combination of a bottom-up and top-down developed reference model. The results are evaluated and confirmed in practical context through the involvement of the industry body TMForum.}, language = {en} }