@inproceedings{ChaiybounTrauteKiesewetteretal.2006, author = {Chaiyboun, Ali and Traute, R{\"u}diger and Kiesewetter, Olaf and Ahlers, Simon and M{\"u}ller, Gerhard and Doll, Theodor}, title = {Modular analytical multicomponent analysis in gas sensor arrays}, url = {http://nbn-resolving.de/urn:nbn:de:hbz:a96-opus-1358}, year = {2006}, abstract = {A multi-sensor system is a chemical sensor system which quantitatively and qualitatively records gases with a combination of cross-sensitive gas sensor arrays and pattern recognition software. This paper addresses the issue of data analysis for identification of gases in a gas sensor array. We introduce a software tool for gas sensor array configuration and simulation. It concerns thereby about a modular software package for the acquisition of data of different sensors. A signal evaluation algorithm referred to as matrix method was used specifically for the software tool. This matrix method computes the gas concentrations from the signals of a sensor array. The software tool was used for the simulation of an array of five sensors to determine gas concentration of CH4, NH3, H2, CO and C2H5OH. The results of the present simulated sensor array indicate that the software tool is capable of the following: (a) identify a gas independently of its concentration; (b) estimate the concentration of the gas, even if the system was not previously exposed to this concentration; (c) tell when a gas concentration exceeds a certain value. A gas sensor data base was build for the configuration of the software. With the data base one can create, generate and manage scenarios and source files for the simulation. With the gas sensor data base and the simulation software an on-line Web-based version was developed, with which the user can configure and simulate sensor arrays on-line.}, subject = {Biosensor}, language = {en} } @inproceedings{ChajanSchulteTiggesRekeetal.2021, author = {Chajan, Eduard and Schulte-Tigges, Joschua and Reke, Michael and Ferrein, Alexander and Matheis, Dominik and Walter, Thomas}, title = {GPU based model-predictive path control for self-driving vehicles}, series = {IEEE Intelligent Vehicles Symposium (IV)}, booktitle = {IEEE Intelligent Vehicles Symposium (IV)}, publisher = {IEEE}, address = {New York, NY}, isbn = {978-1-7281-5394-0}, doi = {10.1109/IV48863.2021.9575619}, pages = {1243 -- 1248}, year = {2021}, abstract = {One central challenge for self-driving cars is a proper path-planning. Once a trajectory has been found, the next challenge is to accurately and safely follow the precalculated path. The model-predictive controller (MPC) is a common approach for the lateral control of autonomous vehicles. The MPC uses a vehicle dynamics model to predict the future states of the vehicle for a given prediction horizon. However, in order to achieve real-time path control, the computational load is usually large, which leads to short prediction horizons. To deal with the computational load, the control algorithm can be parallelized on the graphics processing unit (GPU). In contrast to the widely used stochastic methods, in this paper we propose a deterministic approach based on grid search. Our approach focuses on systematically discovering the search area with different levels of granularity. To achieve this, we split the optimization algorithm into multiple iterations. The best sequence of each iteration is then used as an initial solution to the next iteration. The granularity increases, resulting in smooth and predictable steering angle sequences. We present a novel GPU-based algorithm and show its accuracy and realtime abilities with a number of real-world experiments.}, language = {en} } @inproceedings{ChavezBermudezCruzCastanonRuchayetal.2022, author = {Chavez Bermudez, Victor Francisco and Cruz Castanon, Victor Fernando and Ruchay, Marco and Wollert, J{\"o}rg}, title = {Rapid prototyping framework for automation applications based on IO-Link}, series = {Tagungsband AALE 2022: Wissenstransfer im Spannungsfeld von Autonomisierung und Fachkr{\"a}ftemangel}, booktitle = {Tagungsband AALE 2022: Wissenstransfer im Spannungsfeld von Autonomisierung und Fachkr{\"a}ftemangel}, editor = {Leipzig, Hochschule f{\"u}r Technik, Wirtschaft und Kultur}, address = {Leipzig}, isbn = {978-3-910103-00-9}, doi = {10.33968/2022.28}, pages = {8 Seiten}, year = {2022}, abstract = {The development of protype applications with sensors and actuators in the automation industry requires tools that are independent of manufacturer, and are flexible enough to be modified or extended for any specific requirements. Currently, developing prototypes with industrial sensors and actuators is not straightforward. First of all, the exchange of information depends on the industrial protocol that these devices have. Second, a specific configuration and installation is done based on the hardware that is used, such as automation controllers or industrial gateways. This means that the development for a specific industrial protocol, highly depends on the hardware and the software that vendors provide. In this work we propose a rapid-prototyping framework based on Arduino to solve this problem. For this project we have focused to work with the IO-Link protocol. The framework consists of an Arduino shield that acts as the physical layer, and a software that implements the IO-Link Master protocol. The main advantage of such framework is that an application with industrial devices can be rapid-prototyped with ease as its vendor independent, open-source and can be ported easily to other Arduino compatible boards. In comparison, a typical approach requires proprietary hardware, is not easy to port to another system and is closed-source.}, language = {en} } @inproceedings{ChavezBermudezWollert2019, author = {Chavez Bermudez, Victor Francisco and Wollert, J{\"o}rg}, title = {Gateway for Automation Controllers and Cloud based Voice Recognition Services}, series = {KommA, 10. Jahreskolloquium Kommunikation in der Automation}, booktitle = {KommA, 10. Jahreskolloquium Kommunikation in der Automation}, publisher = {Institut f{\"u}r Automation und Kommunikation}, address = {Magdeburg}, organization = {KommA, 2019, Jahreskolloquium Kommunikation in der Automation, 10., Lemgo, DE, 2019-11-20 - 2019-11-21}, isbn = {978-3-944722-85-6}, pages = {1 -- 8}, year = {2019}, language = {en} } @inproceedings{ChavezBermudezWollert2020, author = {Chavez Bermudez, Victor Francisco and Wollert, J{\"o}rg}, title = {Arduino based Framework for Rapid Application Development of a Generic IO-Link interface}, series = {Kommunikation und Bildverarbeitung in der Automation. Ausgew{\"a}hlte Beitr{\"a}ge der Jahreskolloquien KommA und BVAu 2018}, booktitle = {Kommunikation und Bildverarbeitung in der Automation. Ausgew{\"a}hlte Beitr{\"a}ge der Jahreskolloquien KommA und BVAu 2018}, publisher = {Springer Vieweg}, address = {Berlin}, isbn = {978-3-662-59895-5}, doi = {10.1007/978-3-662-59895-5_2}, pages = {21 -- 33}, year = {2020}, abstract = {The implementation of IO-Link in the automation industry has increased over the years. Its main advantage is it offers a digital point-to-point plugand-play interface for any type of device or application. This simplifies the communication between devices and increases productivity with its different features like self-parametrization and maintenance. However, its complete potential is not always used. The aim of this paper is to create an Arduino based framework for the development of generic IO-Link devices and increase its implementation for rapid prototyping. By generating the IO device description file (IODD) from a graphical user interface, and further customizable options for the device application, the end-user can intuitively develop generic IO-Link devices. The peculiarity of this framework relies on its simplicity and abstraction which allows to implement any sensor functionality and virtually connect any type of device to an IO-Link master. This work consists of the general overview of the framework, the technical background of its development and a proof of concept which demonstrates the workflow for its implementation.}, language = {en} } @inproceedings{ChavezBermudezWollert2022, author = {Chavez Bermudez, Victor Francisco and Wollert, J{\"o}rg}, title = {10BASE-T1L industry 4.0 smart switch for field devices based on IO-Link}, series = {2022 IEEE 18th International Conference on Factory Communication Systems (WFCS)}, booktitle = {2022 IEEE 18th International Conference on Factory Communication Systems (WFCS)}, publisher = {IEEE}, address = {New York, NY}, isbn = {978-1-6654-1086-1}, doi = {10.1109/WFCS53837.2022.9779176}, pages = {4 Seiten}, year = {2022}, abstract = {The recent amendment to the Ethernet physical layer known as the IEEE 802.3cg specification, allows to connect devices up to a distance of one kilometer and delivers a maximum of 60 watts of power over a twisted pair of wires. This new standard, also known as 10BASE-TIL, promises to overcome the limits of current physical layers used for field devices and bring them a step closer to Ethernet-based applications. The main advantage of 10BASE- TIL is that it can deliver power and data over the same line over a long distance, where traditional solutions (e.g., CAN, IO-Link, HART) fall short and cannot match its 10 Mbps bandwidth. Due to its recentness, IOBASE- TIL is still not integrated into field devices and it has been less than two years since silicon manufacturers released the first Ethernet-PHY chips. In this paper, we present a design proposal on how field devices could be integrated into a IOBASE-TIL smart switch that allows plug-and-play connectivity for sensors and actuators and is compliant with the Industry 4.0 vision. Instead of presenting a new field-level protocol for this work, we have decided to adopt the IO-Link specification which already includes a plug-and-play approach with features such as diagnosis and device configuration. The main objective of this work is to explore how field devices could be integrated into 10BASE-TIL Ethernet, its adaption with a well-known protocol, and its integration with Industry 4.0 technologies.}, language = {en} } @inproceedings{ChicoCaminosSchmitzAttietal.2022, author = {Chico Caminos, Ricardo Alexander and Schmitz, Pascal and Atti, Vikrama Naga Babu and Mahdi, Zahra and Teixeira Boura, Cristiano Jos{\´e} and Sattler, Johannes Christoph and Herrmann, Ulf and Hilger, Patrick and Dieckmann, Simon}, title = {Development of a micro heliostat and optical qualification assessment with a 3D laser scanning method}, series = {SOLARPACES 2020}, booktitle = {SOLARPACES 2020}, number = {2445 / 1}, publisher = {AIP conference proceedings / American Institute of Physics}, address = {Melville, NY}, isbn = {978-0-7354-4195-8}, issn = {1551-7616 (online)}, doi = {10.1063/5.0086262}, pages = {8 Seiten}, year = {2022}, abstract = {The Solar-Institut J{\"u}lich (SIJ) and the companies Hilger GmbH and Heliokon GmbH from Germany have developed a small-scale cost-effective heliostat, called "micro heliostat". Micro heliostats can be deployed in small-scale concentrated solar power (CSP) plants to concentrate the sun's radiation for electricity generation, space or domestic water heating or industrial process heat. In contrast to conventional heliostats, the special feature of a micro heliostat is that it consists of dozens of parallel-moving, interconnected, rotatable mirror facets. The mirror facets array is fixed inside a box-shaped module and is protected from weathering and wind forces by a transparent glass cover. The choice of the building materials for the box, tracking mechanism and mirrors is largely dependent on the selected production process and the intended application of the micro heliostat. Special attention was paid to the material of the tracking mechanism as this has a direct influence on the accuracy of the micro heliostat. The choice of materials for the mirror support structure and the tracking mechanism is made in favor of plastic molded parts. A qualification assessment method has been developed by the SIJ in which a 3D laser scanner is used in combination with a coordinate measuring machine (CMM). For the validation of this assessment method, a single mirror facet was scanned and the slope deviation was computed.}, language = {en} } @inproceedings{ChircuCzarneckiFriedmannetal.2023, author = {Chircu, Alina and Czarnecki, Christian and Friedmann, Daniel and Pomaskow, Johanna and Sultanow, Eldar}, title = {Towards a Digital Twin of Society}, series = {Proceedings of the 56th Hawaii International Conference on System Sciences 2023}, booktitle = {Proceedings of the 56th Hawaii International Conference on System Sciences 2023}, publisher = {University of Hawai'i}, address = {Honolulu}, isbn = {978-0-9981331-6-4}, pages = {6748 -- 6757}, year = {2023}, abstract = {This paper describes the potential for developing a digital twin of society- a dynamic model that can be used to observe, analyze, and predict the evolution of various societal aspects. Such a digital twin can help governmental agencies and policy makers in interpreting trends, understanding challenges, and making decisions regarding investments or policies necessary to support societal development and ensure future prosperity. The paper reviews related work regarding the digital twin paradigm and its applications. The paper presents a motivating case study- an analysis of opportunities and challenges faced by the German federal employment agency, Bundesagentur f¨ur Arbeit (BA), proposes solutions using digital twins, and describes initial proofs of concept for such solutions.}, language = {en} } @inproceedings{ChristenBarteltKowalskietal.2008, author = {Christen, Marc and Bartelt, Perry and Kowalski, Julia and Stoffel, Lukus}, title = {Calculation of dense snow avalanches in three-dimensional terrain with the numerical simulation programm RAMMS}, series = {Proceedings ISSW 2008 ; International Snow Science Workshop. Whistler 2008}, booktitle = {Proceedings ISSW 2008 ; International Snow Science Workshop. Whistler 2008}, pages = {709 -- 716}, year = {2008}, abstract = {Numerical models have become an essential part of snow avalanche engineering. Recent advances in understanding the rheology of flowing snow and the mechanics of entrainment and deposition have made numerical models more reliable. Coupled with field observations and historical records, they are especially helpful in understanding avalanche flow in complex terrain. However, the application of numerical models poses several new challenges to avalanche engineers. A detailed understanding of the avalanche phenomena is required to specify initial conditions (release zone dimensions and snowcover entrainment rates) as well as the friction parameters, which are no longer based on empirical back-calculations, rather terrain roughness, vegetation and snow properties. In this paper we discuss these problems by presenting the computer model RAMMS, which was specially designed by the SLF as a practical tool for avalanche engineers. RAMMS solves the depth-averaged equations governing avalanche flow with first and second-order numerical solution schemes. A tremendous effort has been invested in the implementation of advanced input and output features. Simulation results are therefore clearly and easily visualized to simplify their interpretation. More importantly, RAMMS has been applied to a series of well-documented avalanches to gauge model performance. In this paper we present the governing differential equations, highlight some of the input and output features of RAMMS and then discuss the simulation of the Gatschiefer avalanche that occurred in April 2008, near Klosters/Monbiel, Switzerland.}, language = {en} } @inproceedings{ChristianMontagSchubaetal.2018, author = {Christian, Esser and Montag, Tim and Schuba, Marko and Allhof, Manuel}, title = {Future critical infrastructure and security - cyberattacks on charging stations}, series = {31st International Electric Vehicle Symposium \& Exhibition and International Electric Vehicle Technology Conference (EVS31 \& EVTeC 2018)}, booktitle = {31st International Electric Vehicle Symposium \& Exhibition and International Electric Vehicle Technology Conference (EVS31 \& EVTeC 2018)}, publisher = {Society of Automotive Engineers of Japan (JSAE)}, address = {Tokyo}, isbn = {978-1-5108-9157-9}, pages = {665 -- 671}, year = {2018}, language = {en} } @inproceedings{ChudobaButenwegKuhlmann2002, author = {Chudoba, Rostislav and Butenweg, Christoph and Kuhlmann, Wolfram}, title = {Technical information system for collaborative material research}, series = {Sixth International Conference on Computational Structures Technology : [Prague, Czech Republic, 4 - 6 September 2002]}, booktitle = {Sixth International Conference on Computational Structures Technology : [Prague, Czech Republic, 4 - 6 September 2002]}, organization = {International Conference on Computational Structures Technology <6, 2002, Prag>}, pages = {1 -- 11}, year = {2002}, language = {en} } @inproceedings{ChudobaButenwegPfeiffer2003, author = {Chudoba, Rostislav and Butenweg, Christoph and Pfeiffer, Frank}, title = {Textile reinforced concrete. Part I: Process model for collaborative research and development}, series = {Digital proceedings / IKM 2003, proceedings 16th International Conference on the Applications of Computer Science and Mathematics in Architecture and Civil Engineering [Elektronische Ressource : 10. - 12. Juni 2003, Weimar] / Bauhaus-Universit{\"a}t Weimar. Ed.: K. G{\"u}rlebeck; L. Hempel; C. K{\"o}nke}, booktitle = {Digital proceedings / IKM 2003, proceedings 16th International Conference on the Applications of Computer Science and Mathematics in Architecture and Civil Engineering [Elektronische Ressource : 10. - 12. Juni 2003, Weimar] / Bauhaus-Universit{\"a}t Weimar. Ed.: K. G{\"u}rlebeck; L. Hempel; C. K{\"o}nke}, publisher = {IKM}, address = {Weimar}, organization = {Internationales Kolloquium {\"u}ber Anwendungen der Informatik und Mathematik in Architektur und Bauwesen <16, 2003, Weimar>}, pages = {1 -- 8}, year = {2003}, language = {en} } @inproceedings{ChudobaKonradSchleseretal.2009, author = {Chudoba, Rostislav and Konrad, Martin and Schleser, Markus and Meskouris, Konstantin and Reisgen, Uwe}, title = {Parametric study of tensile response of TRC specimens reinforced with epoxy-penetrated multi-filament yarns}, series = {Textilbeton - Theorie und Praxis : Tagungsband zum 4. Kolloquium zu textilbewehrten Tragwerken (CTRS4) und zur 1. Anwendertagung, Dresden, 3.6.2009 - 5.6.2009}, booktitle = {Textilbeton - Theorie und Praxis : Tagungsband zum 4. Kolloquium zu textilbewehrten Tragwerken (CTRS4) und zur 1. Anwendertagung, Dresden, 3.6.2009 - 5.6.2009}, editor = {Curbach, Manfred}, publisher = {Techn. Univ.}, address = {Dresden}, isbn = {978-3-86780-122-5}, pages = {87 -- 98}, year = {2009}, language = {en} } @inproceedings{ChudobaKuhlmannButenweg2001, author = {Chudoba, Rostislav and Kuhlmann, Wolfram and Butenweg, Christoph}, title = {Ein internetbasiertes technisches Informationssystem zur Koordination und Pr{\"a}sentation des Sonderforschungsbereichs 532}, series = {Forum Bauinformatik 2001 - Junge Wissenschaftler Forschen / Richard Romberg .̤ (Hrsg.) (Fortschrittberichte VDI : Reihe 4, Bauingenieurwesen ; Nr. 169)}, booktitle = {Forum Bauinformatik 2001 - Junge Wissenschaftler Forschen / Richard Romberg .̤ (Hrsg.) (Fortschrittberichte VDI : Reihe 4, Bauingenieurwesen ; Nr. 169)}, publisher = {VDI-Verlag}, address = {D{\"u}sseldorf}, organization = {Forum Bauinformatik <2001>}, isbn = {3-18-316904-5}, pages = {94 -- 101}, year = {2001}, language = {de} } @inproceedings{ChurilovDumovaJovanoskaButenweg2013, author = {Churilov, Sergej and Dumova-Jovanoska, Elena and Butenweg, Christoph}, title = {Seismic verification of existing masonry buildings and strengthening with reinforced concrete jackets}, series = {Proceedings - Vienna Congress on Recent Advances in Earthquake Engineering and Structural Dynamics 2013 (VEESD 2013)}, booktitle = {Proceedings - Vienna Congress on Recent Advances in Earthquake Engineering and Structural Dynamics 2013 (VEESD 2013)}, editor = {Adam, Christoph and Heuer, Rudolf and Lenhardt, Wolfgang and Schranz, Christian}, isbn = {978-3-902749-04-8}, year = {2013}, abstract = {A methodology for assessment, seismic verification and strengthening of existing masonry buildings is presented in this paper. The verification is performed using a calculation model calibrated with the results from ambient vibration measurements. The calibrated model serves as an input for a deformation-based verification procedure based on the Capacity Spectrum Method (CSM). The bearing capacity of the building is calculated from experimental capacity curves of the individual walls idealized with bilinear elastic-perfectly plastic curves. The experimental capacity curves were obtained from in-plane cyclic loading tests on unreinforced and strengthened masonry walls with reinforced concrete jackets. The seismic action is compared with the load-bearing capacity of the building considering non-linear material behavior with its post-peak capacity. The application of the CSM to masonry buildings and the influence of a traditional strengthening method are demonstrated on the example of a public school building in Skopje, Macedonia.}, language = {en} } @inproceedings{ChwallekMaassen2022, author = {Chwallek, Constanze and Maaßen, Franziska}, title = {Cure or blessing? The effect of (non-financial) signals on sustainable venture's funding success}, series = {G-Forum Jahreskonferenz 2022}, booktitle = {G-Forum Jahreskonferenz 2022}, pages = {7 Seiten}, year = {2022}, language = {en} } @inproceedings{CordesGligorevicBlicharski2019, author = {Cordes, Sven and Gligorevic, Snjezana and Blicharski, Peter}, title = {Analysis of sine precision influence on DOA estimation using the MUSIC algorithm}, series = {2019 20th International Radar Symposium (IRS)}, booktitle = {2019 20th International Radar Symposium (IRS)}, isbn = {978-3-7369-9860-5}, doi = {10.23919/IRS.2019.8768162}, pages = {1 -- 10}, year = {2019}, language = {en} } @inproceedings{CrookstonBung2022, author = {Crookston, Brian M. and Bung, Daniel Bernhard}, title = {Application of RGB-D cameras in hydraulic laboratory studies}, series = {Proceedings of the 39th IAHR World Congress}, booktitle = {Proceedings of the 39th IAHR World Congress}, editor = {Ortega-S{\´a}nchez, Miguel}, publisher = {International Association for Hydro-Environment Engineering and Research (IAHR)}, address = {Madrid}, isbn = {978-90-832612-1-8}, issn = {2521-7119 (print)}, doi = {10.3850/IAHR-39WC252171192022964}, pages = {5127 -- 5133}, year = {2022}, abstract = {Non-intrusive measuring techniques have attained a lot of interest in relation to both hydraulic modeling and prototype applications. Complimenting acoustic techniques, significant progress has been made for the development of new optical methods. Computer vision techniques can help to extract new information, e. g. high-resolution velocity and depth data, from videos captured with relatively inexpensive, consumer-grade cameras. Depth cameras are sensors providing information on the distance between the camera and observed features. Currently, sensors with different working principles are available. Stereoscopic systems reference physical image features (passive system) from two perspectives; in order to enhance the number of features and improve the results, a sensor may also estimate the disparity from a detected light to its original projection (active stereo system). In the current study, the RGB-D camera Intel RealSense D435, working on such stereo vision principle, is used in different, typical hydraulic modeling applications. All tests have been conducted at the Utah Water Research Laboratory. This paper will demonstrate the performance and limitations of the RGB-D sensor, installed as a single camera and as camera arrays, applied to 1) detect the free surface for highly turbulent, aerated hydraulic jumps, for free-falling jets and for an energy dissipation basin downstream of a labyrinth weir and 2) to monitor local scours upstream and downstream of a Piano Key Weir. It is intended to share the authors' experiences with respect to camera settings, calibration, lightning conditions and other requirements in order to promote this useful, easily accessible device. Results will be compared to data from classical instrumentation and the literature. It will be shown that even in difficult application, e. g. the detection of a highly turbulent, fluctuating free-surface, the RGB-D sensor may yield similar accuracy as classical, intrusive probes.}, language = {en} } @inproceedings{Czarnecki2016, author = {Czarnecki, Christian}, title = {Design und Nutzung einer industriespezifischen Referenzarchitektur f{\"u}r die Telekommunikationsindustrie}, series = {GI Edition Proceedings Band 259 INFORMATIK 2016. 26.-30. September 2016 Klagenfurt}, booktitle = {GI Edition Proceedings Band 259 INFORMATIK 2016. 26.-30. September 2016 Klagenfurt}, editor = {Mayr, Heinrich C. and Pinzger, Martin and Gesellschaft f{\"u}r Informatik e. V. (GI),}, publisher = {K{\"o}llen}, address = {Bonn}, isbn = {9783885796534}, issn = {1617-5468}, pages = {807 -- 814}, year = {2016}, abstract = {Zur Unterst{\"u}tzung des Transformationsbedarfs von Telekommunikationsunternehmen sind die Referenzmodelle des TM Forums in der Praxis weltweit anerkannt. Dabei findet jedoch meist eine losgel{\"o}ste Nutzung f{\"u}r spezifische Einzelthemen statt. Daher f{\"u}hrt dieser Artikel die bestehenden Inhalte in einer industriespezifischen, {\"u}bergreifenden Referenzarchitektur zusammen. Der Fokus liegt auf den Ebenen Aufbauorganisation, Prozesse, Applikationen und Daten. Dar{\"u}ber hinaus werden inhaltliche Architekturdom{\"a}nen zur Strukturierung angeboten. Die Referenzarchitektur ist hierarchisch aufgebaut und wird hier beispielhaft f{\"u}r ausgew{\"a}hlte, aggregierte Inhalte beschrieben. Als erste Evaluation wird die Anwendung der Referenzarchitektur in drei Praxisprojekten erl{\"a}utert.}, language = {de} } @inproceedings{Czarnecki2011, author = {Czarnecki, Christian}, title = {Gestaltung von Customer Relationship Management {\"u}ber die Grenzen von Telekommunikationsunternehmen hinweg}, series = {Tagungsband zum Doctoral Consortium der WI 2009}, booktitle = {Tagungsband zum Doctoral Consortium der WI 2009}, editor = {Eymann, Torsten}, publisher = {Universit{\"a}t Bayreuth Lehrstuhl f{\"u}r Wirtschaftsinformatik}, address = {Bayreuth}, issn = {1864-9300}, url = {http://nbn-resolving.de/urn:nbn:de:bvb:703-opus-5462}, pages = {11 -- 23}, year = {2011}, abstract = {Durch die Fragmentierung von Wertsch{\"o}pfungsketten ergeben sich neue Herausforderungen f{\"u}r das Management von Kundenbeziehungen. Die Dissertation untersucht die daraus resultierenden Anforderungen an eine {\"u}bergreifende Integration von Customer Relationship Management in der Telekommunikationsindustrie. Ziel ist es, durch Anwendung von Methoden eines Enterprise Architecture Framework eine {\"u}bergreifend L{\"o}sung zu gestalten. Grundlegende Pr{\"a}misse dabei ist, dass die {\"u}bergreifende Gestaltung eines Customer Relationship Management f{\"u}r alle an der Wertsch{\"o}pfung beteiligten Unternehmen vorteilhaft ist.}, language = {de} }