@inproceedings{CzarneckiWinkelmannSpiliopoulou2011, author = {Czarnecki, Christian and Winkelmann, Axel and Spiliopoulou, Myra}, title = {Making business systems in the telecommunication industry more customer-oriented}, series = {Information Systems Development : Business Systems and Services: Modeling and Development}, booktitle = {Information Systems Development : Business Systems and Services: Modeling and Development}, editor = {Pokorny, Jaroslav and Repa, Vaclav and Richta, Karel and Wojtkowski, Wita and Linger, Henry and Barry, Chris and Lang, Michael}, publisher = {Springer}, address = {New York}, isbn = {978-1-4419-9645-9 (Print)}, doi = {10.1007/978-1-4419-9790-6_14}, pages = {169 -- 180}, year = {2011}, abstract = {Market changes have forced telecommunication companies to transform their business. Increased competition, short innovation cycles, changed usage patterns, increased customer expectations and cost reduction are the main drivers. Our objective is to analyze to what extend transformation projects have improved the orientation towards the end-customers. Therefore, we selected 38 real-life case studies that are dealing with customer orientation. Our analysis is based on a telecommunication-specific framework that aligns strategy, business processes and information systems. The result of our analysis shows the following: transformation projects that aim to improve the customer orientation are combined with clear goals on costs and revenue of the enterprise. These projects are usually directly linked to the customer touch points, but also to the development and provisioning of products. Furthermore, the analysis shows that customer orientation is not the sole trigger for transformation. There is no one-fits-all solution; rather, improved customer orientation needs aligned changes of business processes as well as information systems related to different parts of the company.}, language = {en} } @inproceedings{Bung2011, author = {Bung, Daniel B.}, title = {Non-intrusive measuring of air-water flow properties in self-aerated stepped spillway flow}, series = {Balance and uncertainty - water in a changing world : proceedings of the 34th IAHR world congress ; 33rd Hydrology and Water Resources Symposium ; 10th Conference on Hydraulics in Water Engineering ; 26 June - 1 July 2011, Brisbane, Australia}, booktitle = {Balance and uncertainty - water in a changing world : proceedings of the 34th IAHR world congress ; 33rd Hydrology and Water Resources Symposium ; 10th Conference on Hydraulics in Water Engineering ; 26 June - 1 July 2011, Brisbane, Australia}, organization = {International Association for Hydraulic Engineering and Research}, isbn = {978-0-85825-868-6}, pages = {2380 -- 2387}, year = {2011}, language = {en} } @inproceedings{BragardRongeDeDoncker2011, author = {Bragard, Michael and Ronge, C. and De Doncker, R. W.}, title = {Sandwich design of high-power thyristor based devices with integrated MOSFET structure}, series = {Proceedings of the 2011 - 14th - European Conference on Power Electronics and Applications (EPE 2011) : Aug. 30, 2011 - Sept. 1, 2011, Birmingham, United Kingdom}, booktitle = {Proceedings of the 2011 - 14th - European Conference on Power Electronics and Applications (EPE 2011) : Aug. 30, 2011 - Sept. 1, 2011, Birmingham, United Kingdom}, publisher = {IEEE}, address = {Piscataway, NJ}, isbn = {978-1-61284-167-0 (Print)}, year = {2011}, language = {en} } @inproceedings{BragardGottschlichDeDoncker2011, author = {Bragard, Michael and Gottschlich, J. and De Doncker, R. W.}, title = {Design and realization of a credit card size driver stage for high power thyristor based devices with integrated MOS structure}, series = {2011 IEEE 8th International Conference on Power Electronics and ECCE Asia (ICPE \& ECCE 2011) : Jeju, South Korea, 30 May 2011 - 3 June 2011 / [co-sponsored by the Korean Institute of Power Electronics ...]}, booktitle = {2011 IEEE 8th International Conference on Power Electronics and ECCE Asia (ICPE \& ECCE 2011) : Jeju, South Korea, 30 May 2011 - 3 June 2011 / [co-sponsored by the Korean Institute of Power Electronics ...]}, publisher = {IEEE}, address = {Piscataway, NJ}, isbn = {978-1-61284-958-4 (Print)}, doi = {10.1109/ICPE.2011.5944661}, pages = {1182 -- 1189}, year = {2011}, language = {en} } @inproceedings{BeckerEggertWinkelmannetal.2011, author = {Becker, J{\"o}rg and Eggert, Mathias and Winkelmann, Axel and Knackstedt, Ralf}, title = {Towards a Contingency Theory based Model of the Influence of Regulation on MIS}, series = {Proceedings of the Seventeenth Americas Conference on Information Systems, Detroit, Michigan August 4th -7 th 2011}, booktitle = {Proceedings of the Seventeenth Americas Conference on Information Systems, Detroit, Michigan August 4th -7 th 2011}, year = {2011}, language = {en} } @inproceedings{BeckerBergenerDelfmannetal.2011, author = {Becker, J{\"o}rg and Bergener, Philipp and Delfmann, Patrick and Eggert, Mathias and Weiss, Burkhard}, title = {Supporting Business Process Compliance in Financial Institutions - A Model-Driven Approach}, series = {Proceedings of the 10th International Conference on Wirtschaftsinformatik : 16 - 18 February 2011, Zurich, Switzerland}, booktitle = {Proceedings of the 10th International Conference on Wirtschaftsinformatik : 16 - 18 February 2011, Zurich, Switzerland}, pages = {355 -- 364}, year = {2011}, language = {en} } @inproceedings{BeckerBergenerBreukeretal.2011, author = {Becker, J{\"o}rg and Bergener, Philipp and Breuker, Dominic and Delfmann, Patrick and Eggert, Mathias}, title = {An Efficient Business Process Compliance Checking Approach}, series = {Governance and Sustainability in Information Systems. Managing the Transfer and Diffusion of IT : IFIP WG 8.6 International Working Conference, Hamburg, Germany, September 22-24, 2011. Proceedings}, booktitle = {Governance and Sustainability in Information Systems. Managing the Transfer and Diffusion of IT : IFIP WG 8.6 International Working Conference, Hamburg, Germany, September 22-24, 2011. Proceedings}, publisher = {Springer}, address = {Berlin, Heidelberg}, doi = {10.1007/978-3-642-24148-2_19}, pages = {282 -- 287}, year = {2011}, language = {en} } @inproceedings{BaumannTeixeiraBouraGoettscheetal.2011, author = {Baumann, Torsten and Teixeira Boura, Cristiano Jos{\´e} and G{\"o}ttsche, Joachim and Hoffschmidt, Bernhard and Schmitz, Stefan and Zunft, Stefan}, title = {Air-sand heat exchanger: materials and flow properties}, series = {SolarPACES 2011 : concentrating solar power and chemical energy systems : 20 - 23 September, 2011, Granada, Spain}, booktitle = {SolarPACES 2011 : concentrating solar power and chemical energy systems : 20 - 23 September, 2011, Granada, Spain}, address = {Granada}, pages = {1 CD-ROM}, year = {2011}, language = {en} } @inproceedings{ArtmannDigelLinderetal.2011, author = {Artmann, Gerhard and Digel, Ilya and Linder, Peter and Temiz Artmann, Ayseg{\"u}l}, title = {Biophysical and Engineering Contributions to Plant Research}, year = {2011}, abstract = {Tests with palm tree leaves have just started yet and scan data are in the process to be analyzed. The final goal of future project for palm tree gender and species recognition will be to develop optical scanning technology to be applied to date palm tree leaves for in-situ screening purposes. Depending on the software used and the particular requirements of the users the technology potentially shall be able to identify palm tree diseases, palm tree gender, and species of young date palm trees by scanning leaves.}, subject = {Pflanzenphysiologie}, language = {en} } @inproceedings{AlexopoulosHoffschmidtRauetal.2011, author = {Alexopoulos, Spiros and Hoffschmidt, Bernhard and Rau, Christoph and Sattler, Johannes, Christoph}, title = {Choice of solar share of a hybrid power plant of a central receiver system and a biogas plant in dependency of the geographical latitude}, series = {World Renewable Energy Congress-Sweden : 8 -13 May, 2011, Link{\"o}ping, Sweden / ed.: Bahram Moshfegh}, booktitle = {World Renewable Energy Congress-Sweden : 8 -13 May, 2011, Link{\"o}ping, Sweden / ed.: Bahram Moshfegh}, publisher = {Univ. Electronic Pr.}, address = {Link{\"o}ping}, isbn = {9789173930703}, pages = {3710 -- 3717}, year = {2011}, language = {en} } @inproceedings{AlexopoulosHoffschmidtRau2011, author = {Alexopoulos, Spiros and Hoffschmidt, Bernhard and Rau, Christoph}, title = {Comparison of steady-state and transient simulations for solar tower power plants with open-volumetric receiver}, series = {SolarPACES 2011 : concentrating solar power and chemical energy systems : 20 - 23 September, 2011, Granada, Spain}, booktitle = {SolarPACES 2011 : concentrating solar power and chemical energy systems : 20 - 23 September, 2011, Granada, Spain}, address = {Granada}, pages = {1 CD-ROM}, year = {2011}, language = {en} } @inproceedings{AhmedSchlenkhoffBung2011, author = {Ahmed, H. and Schlenkhoff, A. and Bung, Daniel B.}, title = {Hydrodynamic characteristics of vertical slotted wall breakwaters}, series = {Balance and uncertainty - water in a changing world : proceedings of the 34th IAHR world congress ; 33rd Hydrology and Water Resources Symposium ; 10th Conference on Hydraulics in Water Engineering ; 26 June - 1 July 2011, Brisbane, Australia}, booktitle = {Balance and uncertainty - water in a changing world : proceedings of the 34th IAHR world congress ; 33rd Hydrology and Water Resources Symposium ; 10th Conference on Hydraulics in Water Engineering ; 26 June - 1 July 2011, Brisbane, Australia}, organization = {International Association for Hydraulic Engineering and Research}, isbn = {978-0-85825-868-6}, pages = {1179 -- 1186}, year = {2011}, language = {en} } @inproceedings{AchenbachGoettscheKaufholdetal.2011, author = {Achenbach, Timm and G{\"o}ttsche, Joachim and Kaufhold, O. and Hoffschmidt, Bernhard}, title = {Development of an edge module for open volumetric receiver for the use of the radiation at the receiver boundary region}, series = {SolarPACES 2011 : concentrating solar power and chemical energy systems : 20 - 23 September, 2011, Granada, Spain}, booktitle = {SolarPACES 2011 : concentrating solar power and chemical energy systems : 20 - 23 September, 2011, Granada, Spain}, address = {Granada}, pages = {1 CD-ROM}, year = {2011}, language = {en} } @inproceedings{AchenbachGeimerGoettscheetal.2011, author = {Achenbach, Timm and Geimer, K. and G{\"o}ttsche, Joachim and Hoffschmidt, Bernhard and Lynen, A. and Bauer, J.}, title = {Simulation and flow measurements of volumetric high temperature absorbers for solar tower power plants}, series = {SolarPACES 2011 : concentrating solar power and chemical energy systems : 20 - 23 September, 2011, Granada, Spain}, booktitle = {SolarPACES 2011 : concentrating solar power and chemical energy systems : 20 - 23 September, 2011, Granada, Spain}, address = {Granada}, pages = {1 CD-ROM}, year = {2011}, language = {en} }