@incollection{Fissabre2022,
  author    = {Fissabre, Anke},
  title     = {kirchen-bauhaus? - Die Kunstgewerbeschule in Aachen unter Rudolf Schwarz},
  series = {Zwischen den Zeiten - Besatzung und Aufbruch in Aachen, 1919-1932},
  booktitle = {Zwischen den Zeiten - Besatzung und Aufbruch in Aachen, 1919-1932},
  editor    = {Soldwisch, Ines and Schmitz, Stefan},
  publisher = {Aachener Karnevalsverein (AKV)},
  address   = {Aachen},
  isbn      = {978-3-9825016-0-4},
  pages     = {54 -- 65},
  year      = {2022},
  language  = {de}
}
@incollection{BensbergCzarneckiGrob2022,
  author    = {Bensberg, Frank and Czarnecki, Christian and Grob, Heinz Lothar},
  title     = {Wirtschaftlichkeitsbewertung von Smart Services mit vollst{\"a}ndigen Finanzpl{\"a}nen},
  series = {Smart Services: Band 1: Konzepte - Methoden - Prozesse},
  booktitle = {Smart Services: Band 1: Konzepte - Methoden - Prozesse},
  editor    = {Bruhn, Manfred and Hadwich, Karsten},
  publisher = {Springer Gabler},
  address   = {Wiesbaden},
  isbn      = {978-3-658-37344-3 (Online)},
  doi       = {10.1007/978-3-658-37344-3_6},
  pages     = {225 -- 251},
  year      = {2022},
  abstract  = {Dieser Beitrag stellt einen Bewertungsrahmen f{\"u}r Smart Services vor, der auf dem Konzept vollst{\"a}ndiger Finanzpl{\"a}ne (VOFI) basiert. Zun{\"a}chst wird eine IoT-Architektur f{\"u}r Smart Services eingef{\"u}hrt, die die Grundlage f{\"u}r deren Betrachtung aus Sicht der Unternehmensplanung liefert. Hierauf aufbauend wird ein Bewertungsrahmen f{\"u}r die finanzplanorientierte Wirtschaftlichkeitsbewertung von Smart Services geschaffen, mit dem die relevanten Zahlungsfolgen differenziert erfasst werden. Mithilfe des entwickelten VOFI-Systems wird anschließend aufgezeigt, wie mithilfe einer Risikoanalyse die Unsicherheit von Modellparametern ber{\"u}cksichtigt werden kann.},
  language  = {de}
}
@incollection{WeberBomholtButenweg2022,
  author    = {Weber, Felix and Bomholt, Frederik and Butenweg, Christoph},
  title     = {Erdbeben- und Schwingungsschutz von Bauwerken},
  series = {2023 BetonKalender: Wasserundurchl{\"a}ssiger Beton, Br{\"u}ckenbau},
  booktitle = {2023 BetonKalender: Wasserundurchl{\"a}ssiger Beton, Br{\"u}ckenbau},
  editor    = {Bergmeister, Konrad and Fingerloos, Frank and W{\"o}rner, Johann-Dietrich},
  publisher = {Ernst \& Sohn},
  address   = {Berlin},
  isbn      = {9783433611180},
  doi       = {10.1002/9783433611180.ch16},
  pages     = {779 -- 859},
  year      = {2022},
  abstract  = {Dieser Beitrag beschreibt die herk{\"o}mmlichen Maßnahmen wie die Kapazit{\"a}tsbemessung der Tragwerksstruktur, die Isolation des Bauwerks mittels Basisisolatoren, die D{\"a}mpfungserh{\"o}hung der Struktur mittels Inter-Story-D{\"a}mpfern und die Schwingungsreduktion mittels Schwingungstilgern gegen Einwirkungen durch Erdbeben, Wind, Verkehr und Personen auf die Bauwerke. Erg{\"a}nzend wird die erdbebengerechte Auslegung und Isolation von nichttragenden Bauteilen behandelt. F{\"u}r die betrachteten Systeme werden die Bewegungsdifferenzialgleichungen unter Ber{\"u}cksichtigung der wesentlichen Nichtlinearit{\"a}ten angegeben. Die vorgestellten Weiterentwicklungen in den Bereichen der Basisisolatoren, D{\"a}mpfern und Schwingungstilgern zeigen, dass das modellbasierte Design mittels Simulation ein sehr effektives, {\"o}konomisches und dank der heutigen Computerleistung auch zeiteffizientes Werkzeug darstellt.},
  language  = {de}
}
@incollection{GkatzogiasVeljkovivPohorylesetal.2022,
  author    = {Gkatzogias, Konstantinos and Veljkoviv, Ana and Pohoryles, Daniel A. and Tsionis, Georgios and Bournas, Dionysios A. and Crowley, Helen and Norl{\´e}n, Hedvig and Butenweg, Christoph and Gervasio, Helena and Manfredi, Vincenzo and Masi, Angelo and Zaharieva, Roumiana},
  title     = {Policy practice and regional impact assessment for building renovation},
  series = {REEBUILD Integrated Techniques for the Seismic Strengthening \& Energy Efficiency of Existing Buildings},
  booktitle = {REEBUILD Integrated Techniques for the Seismic Strengthening \& Energy Efficiency of Existing Buildings},
  editor    = {Gkatzogias, Konstantinos and Tsionis, Georgios},
  publisher = {Publications Office of the European Union},
  address   = {Luxembourg},
  isbn      = {978-92-76-60454-9},
  issn      = {1831-9424},
  doi       = {10.2760/883122},
  pages     = {1 -- 68},
  year      = {2022},
  abstract  = {The work presented in this report provides scientific support to building renovation policies in the EU by promoting a holistic point of view on the topic. Integrated renovation can be seen as a nexus between European policies on disaster resilience, energy efficiency and circularity in the building sector. An overview of policy measures for the seismic and energy upgrading of buildings across EU Member States identified only a few available measures for combined upgrading. Regulatory framework, financial instruments and digital tools similar to those for energy renovation, together with awareness and training may promote integrated renovation. A framework for regional prioritisation of building renovation was put forward, considering seismic risk, energy efficiency, and socioeconomic vulnerability independently and in an integrated way. Results indicate that prioritisation of building renovation is a multidimensional problem. Depending on priorities, different integrated indicators should be used to inform policies and accomplish the highest relative or most spread impact across different sectors. The framework was further extended to assess the impact of renovation scenarios across the EU with a focus on priority regions. Integrated renovation can provide a risk-proofed, sustainable, and inclusive built environment, presenting an economic benefit in the order of magnitude of the highest benefit among the separate interventions. Furthermore, it presents the unique capability of reducing fatalities and energy consumption at the same time and, depending on the scenario, to a greater extent.},
  language  = {en}
}
@incollection{EngelmannBaumann2022,
  author    = {Engelmann, Ulrich M. and Baumann, Martin},
  title     = {Moderationsexpertise f{\"u}r QMBs - das Mindset},
  series = {Qualit{\"a}tsmanagement im Gesundheitswesen},
  booktitle = {Qualit{\"a}tsmanagement im Gesundheitswesen},
  editor    = {Herbig, Nicola and Poppelreuter, Stefan},
  edition   = {59. Update},
  publisher = {T{\"U}V-Verlag},
  address   = {K{\"o}ln},
  isbn      = {978-3-8249-0714-4},
  pages     = {Kapitel 10814},
  year      = {2022},
  abstract  = {Teamsitzungen, Arbeitsgruppentreffen, Kickoffs und Meetings - sie alle werden mit dem Ziel durchgef{\"u}hrt, innerhalb einer vorgegebenen Zeitspanne ein gemeinsames Arbeitsziel zu erreichen. Damit die Zielerreichung auch bei komplexeren Arbeitsauftr{\"a}gen nicht vom Zufall abh{\"a}ngt, empfiehlt es sich, die Leitung des Ablaufs einem Moderator zu {\"u}bertragen. In diesem Beitrag einer mehrteiligen Serie wird beschrieben, {\"u}ber welches Mindset der Moderator verf{\"u}gen sollte, welche grunds{\"a}tzlichen Methoden hilfreich sind und was bei der Onlinemoderation im Besonderen zu beachten ist.},
  language  = {de}
}
@incollection{MoorkampPetersonUibel2022,
  author    = {Moorkamp, Wilfried and Peterson, Leif Arne and Uibel, Thomas},
  title     = {Nachhaltige Holzbr{\"u}cken f{\"u}r Geh- und Radwege},
  series = {Bauphysik Kalender 2022: Holzbau, 22. Jahrgang},
  booktitle = {Bauphysik Kalender 2022: Holzbau, 22. Jahrgang},
  editor    = {Fouad, Nabil A.},
  publisher = {Ernst \& Sohn},
  address   = {Berlin},
  isbn      = {9783433033609 (Print)},
  doi       = {10.1002/9783433611081.ch17},
  pages     = {574 -- 592},
  year      = {2022},
  abstract  = {Am Lehr- und Forschungsgebiet Holzbau der Fachhochschule Aachen wurden im Rahmen des Forschungsvorhabens „Nachhaltige Standardbr{\"u}cken in Holzbauweise" Standardtypen f{\"u}r Geh- und Radwegbr{\"u}cken entwickelt. Die Br{\"u}cken sind durch konsequente Umsetzungen von Maßnahmen des konstruktiven Holzschutzes f{\"u}r eine Nutzung von mehr als 80~Jahren konzipiert. Innovative L{\"o}sungen f{\"u}r Bauteile und Anschl{\"u}sse sowie Materialalternativen im Bereich des Belages und der Gel{\"a}nder erm{\"o}glichen eine wartungsarme Konstruktion und tragen somit zur Wirtschaftlichkeit und Nachhaltigkeit bei. Um den Einsatz der entwickelten Standardbr{\"u}ckentypen in der Praxis zu erleichtern, wurden Leistungsverzeichnisse, Musterstatiken, Musterzeichnungen und umfangreiche Detailkataloge als Unterst{\"u}tzung f{\"u}r Planer und Bauherren erstellt. Damit die Randbedingungen f{\"u}r eine lange Lebensdauer w{\"a}hrend der Nutzung der Br{\"u}cke erhalten bleiben, wurden Leitf{\"a}den f{\"u}r die Pflege und Wartung sowie f{\"u}r die Br{\"u}ckenpr{\"u}fung erarbeitet. Der Beitrag gibt Einblicke in das Forschungsvorhaben und seine Resultate.},
  language  = {de}
}
@incollection{Finkenberger2022,
  author    = {Finkenberger, Isabel Maria},
  title     = {R{\"a}umliche Transformation als Planungsaufgabe},
  series = {Zur{\"u}ck in die Zukunft. Denkmalpflege und Strukturwandel im Rheinischen Revier},
  booktitle = {Zur{\"u}ck in die Zukunft. Denkmalpflege und Strukturwandel im Rheinischen Revier},
  editor    = {Pufke, Andrea},
  publisher = {LVR-Amt f{\"u}r Denkmalpflege im Rheinland},
  address   = {Pulheim},
  pages     = {70 -- 77},
  year      = {2022},
  language  = {de}
}
@incollection{FissabreWilson2022,
  author    = {Fissabre, Anke and Wilson, Ariane},
  title     = {Hypotheses on the Tower of Monthoiron: A Built Design of Italian and Leonardian Inspiration in France},
  series = {Leonardo da Vinci: l'architettura / Léonard de Vinci : l'architecture},
  booktitle = {Leonardo da Vinci: l'architettura / Léonard de Vinci : l'architecture},
  editor    = {Di Teodoro, Francesco P. and Ferretti, Emanuela and Frommel, Sabine and Schlimme, Hermann},
  publisher = {Campisano Editore},
  address   = {Roma},
  isbn      = {979-12-80956-00-2},
  pages     = {287 -- 300},
  year      = {2022},
  language  = {mul}
}
@incollection{HoffschmidtAlexopoulosRauetal.2021,
  author    = {Hoffschmidt, Bernhard and Alexopoulos, Spiros and Rau, Christoph and Sattler, Johannes, Christoph and Anthrakidis, Anette and Teixeira Boura, Cristiano Jos{\´e} and O'Connor, B. and Caminos, R.A. Chico and Rend{\´o}n, C. and Hilger, P.},
  title     = {Concentrating Solar Power},
  series = {Earth systems and environmental sciences},
  booktitle = {Earth systems and environmental sciences},
  publisher = {Elsevier},
  address   = {Amsterdam},
  isbn      = {978-0-12-409548-9},
  doi       = {10.1016/B978-0-12-819727-1.00089-3},
  year      = {2021},
  abstract  = {The focus of this chapter is the production of power and the use of the heat produced from concentrated solar thermal power (CSP) systems. The chapter starts with the general theoretical principles of concentrating systems including the description of the concentration ratio, the energy and mass balance. The power conversion systems is the main part where solar-only operation and the increase in operational hours. Solar-only operation include the use of steam turbines, gas turbines, organic Rankine cycles and solar dishes. The operational hours can be increased with hybridization and with storage. Another important topic is the cogeneration where solar cooling, desalination and of heat usage is described. Many examples of commercial CSP power plants as well as research facilities from the past as well as current installed and in operation are described in detail. The chapter closes with economic and environmental aspects and with the future potential of the development of CSP around the world.},
  language  = {en}
}
@incollection{Kotliar2021,
  author    = {Kotliar, Konstantin},
  title     = {Ocular rigidity: clinical approach},
  series = {Ocular Rigidity, Biomechanics and Hydrodynamics of the Eye},
  booktitle = {Ocular Rigidity, Biomechanics and Hydrodynamics of the Eye},
  editor    = {Pallikaris, I. and Tsilimbaris, M. K. and Dastiridou, A. I.},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-64422-2},
  doi       = {10.1007/978-3-030-64422-2_2},
  pages     = {15 -- 43},
  year      = {2021},
  abstract  = {The term ocular rigidity is widely used in clinical ophthalmology. Generally it is assumed as a resistance of the whole eyeball to mechanical deformation and relates to biomechanical properties of the eye and its tissues. Basic principles and formulas for clinical tonometry, tonography and pulsatile ocular blood flow measurements are based on the concept of ocular rigidity. There is evidence for altered ocular rigidity in aging, in several eye diseases and after eye surgery. Unfortunately, there is no consensual view on ocular rigidity: it used to make a quite different sense for different people but still the same name. Foremost there is no clear consent between biomechanical engineers and ophthalmologists on the concept. Moreover ocular rigidity is occasionally characterized using various parameters with their different physical dimensions. In contrast to engineering approach, clinical approach to ocular rigidity claims to characterize the total mechanical response of the eyeball to its deformation without any detailed considerations on eye morphology or material properties of its tissues. Further to the previous chapter this section aims to describe clinical approach to ocular rigidity from the perspective of an engineer in an attempt to straighten out this concept, to show its advantages, disadvantages and various applications.},
  language  = {en}
}
@incollection{PfetschAbeleAltherretal.2021,
  author    = {Pfetsch, Marc E. and Abele, Eberhard and Altherr, Lena and B{\"o}lling, Christian and Br{\"o}tz, Nicolas and Dietrich, Ingo and Gally, Tristan and Geßner, Felix and Groche, Peter and Hoppe, Florian and Kirchner, Eckhard and Kloberdanz, Hermann and Knoll, Maximilian and Kolvenbach, Philip and Kuttich-Meinlschmidt, Anja and Leise, Philipp and Lorenz, Ulf and Matei, Alexander and Molitor, Dirk A. and Niessen, Pia and Pelz, Peter F. and Rexer, Manuel and Schmitt, Andreas and Schmitt, Johann M. and Schulte, Fiona and Ulbrich, Stefan and Weigold, Matthias},
  title     = {Strategies for mastering uncertainty},
  series = {Mastering uncertainty in mechanical engineering},
  booktitle = {Mastering uncertainty in mechanical engineering},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-78353-2},
  doi       = {10.1007/978-3-030-78354-9_6},
  pages     = {365 -- 456},
  year      = {2021},
  abstract  = {This chapter describes three general strategies to master uncertainty in technical systems: robustness, flexibility and resilience. It builds on the previous chapters about methods to analyse and identify uncertainty and may rely on the availability of technologies for particular systems, such as active components. Robustness aims for the design of technical systems that are insensitive to anticipated uncertainties. Flexibility increases the ability of a system to work under different situations. Resilience extends this characteristic by requiring a given minimal functional performance, even after disturbances or failure of system components, and it may incorporate recovery. The three strategies are described and discussed in turn. Moreover, they are demonstrated on specific technical systems.},
  language  = {en}
}
@incollection{Kurz2021,
  author    = {Kurz, Melanie},
  title     = {Zur Multikausalit{\"a}t von Designentscheidungen - eine Beispielsammlung},
  series = {Designentscheidungen: {\"u}ber Begr{\"u}ndungen im Entwurfsprozess},
  booktitle = {Designentscheidungen: {\"u}ber Begr{\"u}ndungen im Entwurfsprozess},
  publisher = {avedition},
  address   = {Stuttgart},
  isbn      = {978-3-89986-353-6},
  pages     = {22 -- 43},
  year      = {2021},
  language  = {de}
}
@incollection{EngelmannShashaSlabu2021,
  author    = {Engelmann, Ulrich M. and Shasha, Carolyn and Slabu, Ioana},
  title     = {Magnetic nanoparticle relaxation in biomedical application: focus on simulating nanoparticle heating},
  series = {Magnetic nanoparticles in human health and medicine},
  booktitle = {Magnetic nanoparticles in human health and medicine},
  publisher = {Wiley-Blackwell},
  address   = {Hoboken, New Jeersey},
  isbn      = {978-1-119-75467-1},
  pages     = {327 -- 354},
  year      = {2021},
  language  = {en}
}
@incollection{JordanKatzPieper2021,
  author    = {Jordan, Frank and Katz, Christiane and Pieper, Martin},
  title     = {Online-Kollaboration in der Mathematik: Ein Design-Based-Research-Projekt},
  series = {Forschungsimpulse f{\"u}r hybrides Lehren und Lernen an Hochschulen},
  booktitle = {Forschungsimpulse f{\"u}r hybrides Lehren und Lernen an Hochschulen},
  publisher = {TH K{\"o}ln},
  address   = {K{\"o}ln},
  url       = {http://nbn-resolving.de/urn:nbn:de:hbz:832-cos4-9465},
  pages     = {245 -- 261},
  year      = {2021},
  abstract  = {Die Studie er{\"o}rtert anhand eines Fallbeispiels aus der Mathematik f{\"u}r Ingenieur*innen, wie didaktische Gestaltungsprinzipien f{\"u}r Soziale Pr{\"a}senz, Kollaboration und das L{\"o}sen von praxisnahen Problemen mit mathematischem Denken in einer Online-Umgebung aussehen k{\"o}nnen. Hierf{\"u}r zieht der Beitrag den forschungsmethodologischen Rahmen Design-Based Research (DBR) hinzu und berichtet {\"u}ber Zwischenergebnisse. DBR wird an dieser Stelle als eine systematische Herangehensweise an kurzfristige Lehrver{\"a}nderungen und als Chance auf dem Weg zu einer neuen Hochschullehre nach der COVID-19-Pandemie dargestellt, die theoretische und empirische Erkenntnisse mit Praxisverkn{\"u}pfung und -relevanz vereint.},
  language  = {de}
}
@incollection{AltherrLeise2021,
  author    = {Altherr, Lena and Leise, Philipp},
  title     = {Resilience as a concept for mastering uncertainty},
  series = {Mastering Uncertainty in Mechanical Engineering},
  booktitle = {Mastering Uncertainty in Mechanical Engineering},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-78353-2},
  doi       = {10.1007/978-3-030-78354-9},
  pages     = {412 -- 417},
  year      = {2021},
  language  = {en}
}
@incollection{AltherrLeisePfetschetal.2021,
  author    = {Altherr, Lena and Leise, Philipp and Pfetsch, Marc E. and Schmitt, Andreas},
  title     = {Optimal design of resilient technical systems on the example of water supply systems},
  series = {Mastering Uncertainty in Mechanical Engineering},
  booktitle = {Mastering Uncertainty in Mechanical Engineering},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-78356-3},
  pages     = {429 -- 433},
  year      = {2021},
  language  = {en}
}
@incollection{LeiseAltherr2021,
  author    = {Leise, Philipp and Altherr, Lena},
  title     = {Experimental evaluation of resilience metrics in a fluid system},
  series = {Mastering Uncertainty in Mechanical Engineering},
  booktitle = {Mastering Uncertainty in Mechanical Engineering},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-78356-3},
  pages     = {442 -- 447},
  year      = {2021},
  language  = {en}
}
@incollection{CzarneckiHongSchmitzetal.2021,
  author    = {Czarnecki, Christian and Hong, Chin-Gi and Schmitz, Manfred and Dietze, Christian},
  title     = {Enabling digital transformation through cognitive robotic process automation at Deutsche Telekom Services Europe},
  series = {Digitalization Cases Vol. 2 : Mastering digital transformation for global business},
  booktitle = {Digitalization Cases Vol. 2 : Mastering digital transformation for global business},
  editor    = {Urbach, Nils and R{\"o}glinger, Maximilian and Kautz, Karlheinz and Alias, Rose Alinda and Saunders, Carol and Wiener, Martin},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-80002-4 (Print)},
  doi       = {10.1007/978-3-030-80003-1},
  pages     = {123 -- 138},
  year      = {2021},
  abstract  = {Subject of this case is Deutsche Telekom Services Europe (DTSE), a service center for administrative processes. Due to the high volume of repetitive tasks (e.g., 100k manual uploads of offer documents into SAP per year), automation was identified as an important strategic target with a high management attention and commitment. DTSE has to work with various backend application systems without any possibility to change those systems. Furthermore, the complexity of administrative processes differed. When it comes to the transfer of unstructured data (e.g., offer documents) to structured data (e.g., MS Excel files), further cognitive technologies were needed.},
  language  = {en}
}
@incollection{CzarneckiFettke2021,
  author    = {Czarnecki, Christian and Fettke, Peter},
  title     = {Robotic process automation : Positioning, structuring, and framing the work},
  series = {Robotic process automation : Management, technology, applications},
  booktitle = {Robotic process automation : Management, technology, applications},
  editor    = {Czarnecki, Christian and Fettke, Peter},
  publisher = {De Gruyter},
  address   = {Oldenbourg},
  isbn      = {978-3-11-067668-6 (Print)},
  doi       = {10.1515/9783110676693-202},
  pages     = {3 -- 24},
  year      = {2021},
  abstract  = {Robotic process automation (RPA) has attracted increasing attention in research and practice. This chapter positions, structures, and frames the topic as an introduction to this book. RPA is understood as a broad concept that comprises a variety of concrete solutions. From a management perspective RPA offers an innovative approach for realizing automation potentials, whereas from a technical perspective the implementation based on software products and the impact of artificial intelligence (AI) and machine learning (ML) are relevant. RPA is industry-independent and can be used, for example, in finance, telecommunications, and the public sector. With respect to RPA this chapter discusses definitions, related approaches, a structuring framework, a research framework, and an inside as well as outside architectural view. Furthermore, it provides an overview of the book combined with short summaries of each chapter.},
  language  = {en}
}
@incollection{BensbergAuthCzarnecki2021,
  author    = {Bensberg, Frank and Auth, Gunnar and Czarnecki, Christian},
  title     = {Finding the perfect RPA match : a criteria-based selection method for RPA solutions},
  series = {Robotic process automation : Management, technology, applications},
  booktitle = {Robotic process automation : Management, technology, applications},
  editor    = {Czarnecki, Christian and Fettke, Peter},
  publisher = {De Gruyter},
  address   = {Oldenbourg},
  isbn      = {978-3-11-067677-8},
  doi       = {10.1515/9783110676693-201},
  pages     = {47 -- 75},
  year      = {2021},
  abstract  = {The benefits of robotic process automation (RPA) are highly related to the usage of commercial off-the-shelf (COTS) software products that can be easily implemented and customized by business units. But, how to find the best fitting RPA product for a specific situation that creates the expected benefits? This question is related to the general area of software evaluation and selection. In the face of more than 75 RPA products currently on the market, guidance considering those specifics is required. Therefore, this chapter proposes a criteria-based selection method specifically for RPA. The method includes a quantitative evaluation of costs and benefits as well as a qualitative utility analysis based on functional criteria. By using the visualization of financial implications (VOFI) method, an application-oriented structure is provided that opposes the total cost of ownership to the time savings times salary (TSTS). For the utility analysis a detailed list of functional criteria for RPA is offered. The whole method is based on a multi-vocal review of scientific and non-scholarly literature including publications by business practitioners, consultants, and vendors. The application of the method is illustrated by a concrete RPA example. The illustrated structures, templates, and criteria can be directly utilized by practitioners in their real-life RPA implementations. In addition, a normative decision process for selecting RPA alternatives is proposed before the chapter closes with a discussion and outlook.},
  language  = {en}
}