@book{Grap1987,
  author    = {Grap, Rolf Dietmar},
  title     = {Konzeption eines EDV-Systems f{\"u}r die Auftragsabwicklung im Bereich der Weiterverarbeitung der Thyssen-Henrichsh{\"u}tte nach software-ergonomischen Kriterien},
  publisher = {IAW - Lehrstuhl und Institut f{\"u}r Arbeitswissenschaft der RWTH},
  address   = {Aachen},
  year      = {1987},
  language  = {de}
}
@book{Call2008,
  author    = {Call, Guido},
  title     = {Kunden- und Servicemanagement : erfolgreich der Servicew{\"u}ste entgehen},
  publisher = {Kovac},
  address   = {Hamburg},
  isbn      = {978-3-8300-3890-0},
  pages     = {147 S. : Ill., graph. Darst.},
  year      = {2008},
  language  = {de}
}
@book{Mueller2013,
  author    = {M{\"u}ller, Thomas},
  title     = {K{\"o}rperschaftsteuergesetz / Unter Mitarb. von ... Thomas M{\"u}ller ...},
  editor    = {M{\"o}ssner, Manfred},
  publisher = {NWB Verl.},
  address   = {Herne},
  isbn      = {978-3-482-64311-8},
  pages     = {XXIV, 2048 S.},
  year      = {2013},
  language  = {de}
}
@book{Grap2002,
  author    = {Grap, Rolf Dietmar},
  title     = {Lernkultur Kompetenzentwicklung: neue Ans{\"a}tze zum Lernen im Beruf / Grap, Rolf [Hrsg.]},
  publisher = {Shaker},
  address   = {Aachen},
  isbn      = {3-8322-1042-3},
  pages     = {121 S. : graph. Darst.},
  year      = {2002},
  language  = {de}
}
@book{HoffmannLindemann1998,
  author    = {Hoffmann, Christoph P. and Lindemann, Markus},
  title     = {Logistik und Electronic Commerce - LogEC : Arbeitsbericht},
  publisher = {mcm Inst.},
  address   = {St. Gallen},
  isbn      = {3-906979-00-8},
  pages     = {XX, 161 S. : graph. Darst.},
  year      = {1998},
  language  = {de}
}
@book{PietschHerzwurm2009,
  author    = {Pietsch, Wolfram and Herzwurm, Georg},
  title     = {Management von IT-Produkten : Gesch{\"a}ftsmodelle, Leitlinien und Werkzeugkasten f{\"u}r softwareintensive Systeme und Dienstleistungen / Herzwurm, Georg ; Pietsch, Wolfram},
  publisher = {Dpunkt-Verl},
  address   = {Heidelberg},
  isbn      = {978-3-89864-562-1},
  pages     = {XVII, 370 S. : graph. Darst.},
  year      = {2009},
  language  = {de}
}
@book{FredebeulKrein1998,
  author    = {Fredebeul-Krein, Markus},
  title     = {Marktzutrittsregulierungen im Handwerk und bei technischen Dienstleistungen : eine {\"o}konomische Analyse / Markus Fredebeul-Krein ; Angela Sch{\"u}rfeld},
  publisher = {Inst. f{\"u}r Wirtschaftspolitik an der Univ. K{\"o}ln},
  address   = {K{\"o}ln},
  isbn      = {3-933812-00-3},
  pages     = {VII, 182 S. : graph. Darst.},
  year      = {1998},
  language  = {de}
}
@book{Frohn2006,
  author    = {Frohn, Jan},
  title     = {Mehrwertleistungen in der Kontraktlogistik},
  publisher = {Shaker},
  address   = {Aachen},
  isbn      = {978-3-8322-5379-0},
  pages     = {255 S. : Ill.},
  year      = {2006},
  language  = {de}
}
@book{Pietsch1992,
  author    = {Pietsch, Wolfram},
  title     = {Methodik des betrieblichen Software-Projektmanagements : Grundlagen, Begr{\"u}ndung und Konzeption eines evolution{\"a}ren Ansatzes},
  publisher = {de Gruyter},
  address   = {Berlin [u.a.]},
  isbn      = {3-11-013492-6},
  pages     = {Getr. Z{\"a}hlung : graph. Darst.},
  year      = {1992},
  language  = {de}
}
@book{Tietze1992,
  author    = {Tietze, J{\"u}rgen},
  title     = {Monotonie und Kr{\"u}mmung : Wechselbeziehungen bei Gesamtkosten- und St{\"u}ckkostenfunktionen},
  publisher = {Alano-Verl.},
  address   = {Aachen},
  isbn      = {3-89399-169-7},
  pages     = {VI, 51 S. : zahlr. graph. Darst.},
  year      = {1992},
  language  = {de}
}
@book{Grap1992,
  author    = {Grap, Rolf Dietmar},
  title     = {Neue Formen der Arbeitsorganisation f{\"u}r die Stahlindustrie},
  publisher = {Augustinus-Buchhandlung Kerres},
  address   = {Aachen},
  isbn      = {3-86073-088-6},
  pages     = {VI, 256, 18 S. : graph. Darst.},
  year      = {1992},
  language  = {de}
}
@book{Grap1993,
  author    = {Grap, Rolf Dietmar},
  title     = {Neue Formen der Arbeitsorganisation/1 (1993)},
  publisher = {Verl. der Augustinus-Buchh.},
  address   = {Aachen},
  isbn      = {3-86073-096-7},
  year      = {1993},
  language  = {de}
}
@book{Grap1993,
  author    = {Grap, Rolf Dietmar},
  title     = {Neue Formen der Arbeitsorganisation/2 (1993)},
  publisher = {Verl. der Augustinus-Buchh.},
  address   = {Aachen},
  isbn      = {3-86073-096-7},
  year      = {1993},
  language  = {de}
}
@book{Siedenbiedel2010,
  author    = {Siedenbiedel, Georg},
  title     = {Organisation},
  publisher = {Lucius \& Lucius},
  address   = {Stuttgart},
  isbn      = {978-3-8252-8413-8},
  pages     = {XXVI, 546 S. : Ill., graph. Darst.},
  year      = {2010},
  language  = {de}
}
@book{SchulteZurhausen2014,
  author    = {Schulte-Zurhausen, Manfred},
  title     = {Organisation},
  edition   = {6., {\"u}berarb. und aktualisierte Aufl.},
  publisher = {Vahlen},
  address   = {M{\"u}nchen},
  isbn      = {978-3-8006-4689-0},
  pages     = {XVI, 687 S. : graph. Darst.},
  year      = {2014},
  language  = {de}
}
@book{SchulteZurhausen2010,
  author    = {Schulte-Zurhausen, Manfred},
  title     = {Organisation / 5., {\"u}berarb. und aktualisierte Aufl.},
  publisher = {Vahlen},
  address   = {M{\"u}nchen},
  isbn      = {978-3-8006-3736-2},
  pages     = {XVI, 639 S. : graph. Darst.},
  year      = {2010},
  language  = {de}
}
@book{SchulteZurhausen2005,
  author    = {Schulte-Zurhausen, Manfred},
  title     = {Organisation. - 4., {\"u}berarb. und erw. Aufl.},
  publisher = {Vahlen},
  address   = {M{\"u}nchen},
  isbn      = {3-8006-3205-5},
  pages     = {XVI, 620 S. : graph. Darst.},
  year      = {2005},
  language  = {de}
}
@book{Siedenbiedel2001,
  author    = {Siedenbiedel, Georg},
  title     = {Organisationslehre},
  publisher = {Kohlhammer},
  address   = {Stuttgart [u.a.]},
  isbn      = {3-17-016498-8},
  pages     = {XVI, 239 S. : graph. Darst.},
  year      = {2001},
  language  = {de}
}
@book{Siedenbiedel1984,
  author    = {Siedenbiedel, Georg},
  title     = {Personelle Mobilit{\"a}t in Organisationen und organisierter Wandel : e. Unters. potentieller Beitr. d. Neuallokation von Personen u. Stellen zur Organisationsentwicklung},
  pages     = {251 S. : graph. Darst.},
  year      = {1984},
  language  = {de}
}
@book{SchulteZurhausen1982,
  author    = {Schulte-Zurhausen, Manfred},
  title     = {Planung von Blocklagersystemen},
  publisher = {Beuth},
  address   = {Berlin [u.a.]},
  pages     = {151 S : graph. Darst.},
  year      = {1982},
  language  = {de}
}