@masterthesis{Steinicke2021,
  type      = {Bachelor Thesis},
  author    = {Steinicke, Nicola},
  title     = {Ein Erscheinungsbild f{\"u}r die Deutsche Stiftung Denkmalschutz},
  publisher = {FH Aachen},
  address   = {Aachen},
  school      = {Fachhochschule Aachen},
  pages     = {123 Seiten},
  year      = {2021},
  abstract  = {Die Deutsche Stiftung Denkmalschutz (DSD) ist die gr{\"o}ßte, private Stiftung Deutschlands, die sich f{\"u}r die F{\"o}rderung von unter Denkmalschutz stehenden Objekten einsetzt. Das neugestaltete Erscheinungsbild soll die Fachlichkeit der Organisation herausstellen und zugleich kreativ und kommunikativ eine breite Zielgruppe ansprechen. Die DSD bietet neben der Denkmalerhaltung auch Bildungsangebote f{\"u}r Jung und Alt an, wie auch Veranstaltungen f{\"u}r die Bewusstseinsbildung im Denkmalschutz. Als Sprachrohr zwischen der Stiftung und den F{\"o}rdernden dient das Magazin MONUMENTE. Denkmalschutz mag f{\"u}r manche uninteressant und eingestaubt wirken, da die Besch{\"a}ftigung mit bereits Bestehendem und das Verhindern von Verfall belanglos sein k{\"o}nnte. Weiß man allerdings {\"u}ber die Bedeutung f{\"u}r Kultur, Gesellschaft und Wirtschaft, so macht Denkmalschutz eine essenzielle Komponente unserer Kulturlandschaft aus. Die Auseinandersetzung mit der DSD soll das herausstellen und das Bewusstsein f{\"u}r diesen kulturellen Bestandteil des Denkmalschutzes vertiefen. },
  language  = {de}
}
@masterthesis{Tran2021,
  type      = {Bachelor Thesis},
  author    = {Tran, Thuy Tien},
  title     = {Shaping the Future of E-Government: Design System zur Implementierung digitaler {\"o}ffentlicher Services},
  publisher = {FH Aachen},
  address   = {Aachen},
  school      = {Fachhochschule Aachen},
  pages     = {235 Seiten},
  year      = {2021},
  abstract  = {Der digitale Transformationsprozess ist einer der gr{\"o}ßten gesellschaftlichen Umbr{\"u}che in der Geschichte der Menschheit. Aufgrund der Corona-Pandemie stieg die Nutzung von digitalen Kan{\"a}len bei den B{\"u}rger:innen wie nie zuvor und f{\"u}hrt zu einem sprunghaften Anstieg der Nachfrage nach {\"o}ffentlichen Services in digitaler Form. Das Ziel dieser Bachelorarbeit ist es, einen digitalen Raum zu gestalten, der den analogen Weg zum Amt gr{\"o}ßtenteils erspart. Mit geeigneten Kommunikationskan{\"a}len kann auf die Bed{\"u}rfnisse unterschiedlicher Gruppen eingegangen werden. Die Entwicklung der Anwendung IDport bietet sowohl private als auch staatliche Einsparpotenziale. B{\"u}rokratische Aufw{\"a}nde sollen durch eine neue Art des E-Government beseitigt werden. Die Konzeption ist infolge der aktuellen Gegebenheit in Deutschland weit entfernt von einer realit{\"a}tsnahen Umsetzung, weshalb es sich bei der Anwendung um eine revolution{\"a}re Zukunftsvision handelt.},
  language  = {de}
}
@masterthesis{Vorholt2021,
  type      = {Bachelor Thesis},
  author    = {Vorholt, Lara},
  title     = {Fitted Fashion: Sizing-L{\"o}sung zur Steigerung der Konversion \& Reduzierung von E-Commerce-Retouren},
  publisher = {FH Aachen},
  address   = {Aachen},
  pages     = {235 Seiten},
  year      = {2021},
  abstract  = {Die Zahl der Nutzenden beim Onlineshopping ist in den letzten Jahren deutlich gewachsen. Eines der gr{\"o}ßten Probleme dabei: Die Retouren. Sowohl die Wirtschaft als auch die Umwelt leiden darunter. Der Hauptgrund f{\"u}r R{\"u}cksendungen sind dabei Schwierigkeiten bei der Auswahl der individuell richtigen Gr{\"o}ße. Das Ziel dieses Projektes ist es daher, eine 3D-K{\"o}rperscan-App zu erstellen. Mit dieser ist es m{\"o}glich, einen auf die eigenen K{\"o}rpermaße angepassten Avatar zu erstellen und eine angepasste Stilberatung f{\"u}r die jeweilige K{\"o}rperform angeboten zu bekommen. Zudem gibt es eine Applikation in Form eines Software Development Kits, welches in Onlineshops eingebunden werden kann. Mit Hilfe der Applikation bekommen Konsumenten die richtige Gr{\"o}ße auch beim Onlineshopping angezeigt und t{\"a}tigen so weniger Fehlk{\"a}ufe. Dies bringt nicht nur Vorteile f{\"u}r die Umwelt mit sich und den Unternehmen eine massive Kostenersparnis durch die Einsparung von Retouren, M{\"u}ll und Personal, sondern schlussendlich auch eine zufriedenere Kundschaft.},
  language  = {de}
}
@masterthesis{Wild2021,
  type      = {Bachelor Thesis},
  author    = {Wild, Lisa},
  title     = {UKIYO: Eine Neuinterpretation der fließenden Welt},
  publisher = {FH Aachen},
  address   = {Aachen},
  school      = {Fachhochschule Aachen},
  year      = {2021},
  abstract  = {Ukiyo kommt aus dem Japanischen und bedeutet {\"u}bersetzt so viel wie: „Den Moment leben, ohne von den Sorgen des Lebens ber{\"u}hrt zu werden." Gerade in Zeiten der Pandemie verliert man oft den Blick f{\"u}r das Sch{\"o}ne im Leben. Der Fotoband „UKIYO" soll dazu anregen, allt{\"a}gliche Dinge aus einem neuen Blickwinkel zu betrachten und die Sch{\"o}nheit im Verg{\"a}nglichen zu erkennen. Die Fotografien sind inspiriert durch das japanische Kunstgenre Ukiyo-e, was w{\"o}rtlich {\"u}bersetzt etwa „Bilder der heiteren, fließenden Welt" heißt. Die Gestaltung des Bildbandes orientiert sich an verschiedenen japanischen Stilmitteln, wie zum Beispiel Wabi-Sabi (die Sch{\"o}nheit im Unvollkommenen) und Mono no aware (eine melancholische Mischung aus Freude, Trauer und Hinnahme). „UKIYO" nimmt die Betrachter mit auf eine kleine Reise durch die fließende Welt. },
  language  = {de}
}
@inproceedings{NikolovskiRekeElsenetal.2021,
  author    = {Nikolovski, Gjorgji and Reke, Michael and Elsen, Ingo and Schiffer, Stefan},
  title     = {Machine learning based 3D object detection for navigation in unstructured environments},
  series = {2021 IEEE Intelligent Vehicles Symposium Workshops (IV Workshops)},
  booktitle = {2021 IEEE Intelligent Vehicles Symposium Workshops (IV Workshops)},
  publisher = {IEEE},
  isbn      = {978-1-6654-7921-9},
  doi       = {10.1109/IVWorkshops54471.2021.9669218},
  pages     = {236 -- 242},
  year      = {2021},
  abstract  = {In this paper we investigate the use of deep neural networks for 3D object detection in uncommon, unstructured environments such as in an open-pit mine. While neural nets are frequently used for object detection in regular autonomous driving applications, more unusual driving scenarios aside street traffic pose additional challenges. For one, the collection of appropriate data sets to train the networks is an issue. For another, testing the performance of trained networks often requires tailored integration with the particular domain as well. While there exist different solutions for these problems in regular autonomous driving, there are only very few approaches that work for special domains just as well. We address both the challenges above in this work. First, we discuss two possible ways of acquiring data for training and evaluation. That is, we evaluate a semi-automated annotation of recorded LIDAR data and we examine synthetic data generation. Using these datasets we train and test different deep neural network for the task of object detection. Second, we propose a possible integration of a ROS2 detector module for an autonomous driving platform. Finally, we present the performance of three state-of-the-art deep neural networks in the domain of 3D object detection on a synthetic dataset and a smaller one containing a characteristic object from an open-pit mine.},
  language  = {en}
}
@misc{Golland2021,
  author    = {Golland, Alexander},
  title     = {Rezension zu: Voskamp, Kipker - Sozialdatenschutz in der Praxis (2021)},
  series = {DSB Datenschutz-Berater},
  volume    = {45},
  journal   = {DSB Datenschutz-Berater},
  number    = {7-8},
  issn      = {0170-7256},
  pages     = {239 -- 240},
  year      = {2021},
  language  = {de}
}
@misc{Golland2021,
  author    = {Golland, Alexander},
  title     = {Rezension zu: Voigt - Die r{\"a}umliche Anwendbarkeit der EU Datenschutz-Grundverordnung auf Auftragsverarbeiter im Drittland (2020)},
  series = {DSB Datenschutz-Berater},
  volume    = {45},
  journal   = {DSB Datenschutz-Berater},
  number    = {2},
  issn      = {0170-7256},
  pages     = {64},
  year      = {2021},
  language  = {de}
}
@masterthesis{Devjatko2021,
  type      = {Bachelor Thesis},
  author    = {Devjatko, Elli},
  title     = {Hyphan - ein modulares Sitzsystem mit intelligenten Materialien},
  publisher = {FH Aachen},
  address   = {Aachen},
  school      = {Fachhochschule Aachen},
  pages     = {173 Seiten},
  year      = {2021},
  abstract  = {Hyphan ist ein modulares System, welches sich aus diversen Grundelementen aufbaut. Die M{\"o}glichkeiten des Aufbaus sind vielseitig und Umfangreich. Achsiale- sowie lineare Erweiterung sorgen f{\"u}r ein Modul Umfang, der zahlreiche Fl{\"a}che erschaffen kann. So kann L{\"a}nge und Tiefe eines Objekts umfangreich sowie vielf{\"a}ltig gestaltet werden. Hyphan wendet sich an die Bed{\"u}rfnisse der Neuen Generationen, versucht flexibel in seiner Form zu sein und zuverl{\"a}ssig, langlebig und qualitativ in seinem Material. Durch die Diskussion {\"u}ber die neuen Formen der Mobilit{\"a}t und dem Nachhaltigkeitsaspekt sehe ich in der Gestaltung von urbanen Knotenpunkten und ihren Interior sehr großes Potenzial f{\"u}r Hyphan.},
  language  = {de}
}
@masterthesis{Dieter2021,
  type      = {Bachelor Thesis},
  author    = {Dieter, Helen},
  title     = {Koji - Entwicklung eines h{\"o}henverstellbaren Tisches zur Nutzung in Wohn- und Essr{\"a}umen},
  publisher = {FH Aachen},
  address   = {Aachen},
  school      = {Fachhochschule Aachen},
  pages     = {135 Seiten},
  year      = {2021},
  abstract  = {Um den immer komplexer werdenden Anspr{\"u}chen an Wohnraum gerecht zu werden, braucht es M{\"o}bel, die vielseitig und anpassbar sind. Koji ist ein Tisch, dessen Tischplatte unkompliziert in der H{\"o}he verstellt werden und so in diversen Wohnsituationen eingesetzt werden kann. Er kann als Esstisch genauso genutzt werden wie als Beistell- oder Couchtisch. Durch die Mechanik, die die H{\"o}henverstellbarkeit erm{\"o}glicht, bekommt der Tisch einen verspielten, beinahe lebendigen Charakter, der zur Interaktion einl{\"a}dt. Er ist mehr als ein stummer Begleiter des Alltags, sondern vielmehr Inspiration, seine Umgebung aktiv zu gestalten, um sie so f{\"u}r sich optimal einzurichten.},
  language  = {de}
}
@incollection{AltherrLeise2021,
  author    = {Altherr, Lena and Leise, Philipp},
  title     = {Resilience as a concept for mastering uncertainty},
  series = {Mastering Uncertainty in Mechanical Engineering},
  booktitle = {Mastering Uncertainty in Mechanical Engineering},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-78353-2},
  doi       = {10.1007/978-3-030-78354-9},
  pages     = {412 -- 417},
  year      = {2021},
  language  = {en}
}
@incollection{AltherrLeisePfetschetal.2021,
  author    = {Altherr, Lena and Leise, Philipp and Pfetsch, Marc E. and Schmitt, Andreas},
  title     = {Optimal design of resilient technical systems on the example of water supply systems},
  series = {Mastering Uncertainty in Mechanical Engineering},
  booktitle = {Mastering Uncertainty in Mechanical Engineering},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-78356-3},
  pages     = {429 -- 433},
  year      = {2021},
  language  = {en}
}
@incollection{LeiseAltherr2021,
  author    = {Leise, Philipp and Altherr, Lena},
  title     = {Experimental evaluation of resilience metrics in a fluid system},
  series = {Mastering Uncertainty in Mechanical Engineering},
  booktitle = {Mastering Uncertainty in Mechanical Engineering},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-78356-3},
  pages     = {442 -- 447},
  year      = {2021},
  language  = {en}
}
@inproceedings{FiedlerGottschlichMuellerMelcher2021,
  author    = {Fiedler, Gerda and Gottschlich-M{\"u}ller, Birgit and Melcher, Karin},
  title     = {Online-Pr{\"u}fungen mit STACK Aufgaben},
  series = {Tagungsband ASIM Workshop STS/GMMS/EDU 2021},
  booktitle = {Tagungsband ASIM Workshop STS/GMMS/EDU 2021},
  editor    = {Liu-Henke, Xiaobo and Durak, Umut},
  publisher = {ARGESIM Verlag},
  address   = {Wien},
  isbn      = {978-3-901608-69-8},
  doi       = {10.11128/arep.45},
  pages     = {6 Seiten},
  year      = {2021},
  abstract  = {Wir stellen hier exemplarisch STACK Aufgaben vor, die frei von der Problematik sind, welche sich durch diverse Kommunikationswege und (webbasierte) Computer Algebra Systeme (CAS) ergibt. Daher sind sie insbesondere f{\"u}r eine Open-Book Online Pr{\"u}fung geeignet, da eine faire Pr{\"u}fungssituation gew{\"a}hrleistet werden kann.},
  language  = {de}
}
@article{MonakhovaDiehl2021,
  author    = {Monakhova, Yulia and Diehl, Bernd W.K.},
  title     = {Novel approach of qNMR workflow by standardization using 2H integral: Application to any intrinsic calibration standard},
  series = {Talanta},
  volume    = {222},
  journal   = {Talanta},
  number    = {Article number: 121504},
  publisher = {Elsevier},
  isbn      = {0039-9140},
  doi       = {10.1016/j.talanta.2020.121504},
  year      = {2021},
  abstract  = {Quantitative nuclear magnetic resonance (qNMR) is routinely performed by the internal or external standardization. The manuscript describes a simple alternative to these common workflows by using NMR signal of another active nuclei of calibration compound. For example, for any arbitrary compound quantification by NMR can be based on the use of an indirect concentration referencing that relies on a solvent having both 1H and 2H signals. To perform high-quality quantification, the deuteration level of the utilized deuterated solvent has to be estimated. In this contribution the new method was applied to the determination of deuteration levels in different deuterated solvents (MeOD, ACN, CDCl3, acetone, benzene, DMSO-d6). Isopropanol-d6, which contains a defined number of deuterons and protons, was used for standardization. Validation characteristics (precision, accuracy, robustness) were calculated and the results showed that the method can be used in routine practice. Uncertainty budget was also evaluated. In general, this novel approach, using standardization by 2H integral, benefits from reduced sample preparation steps and uncertainties, and can be applied in different application areas (purity determination, forensics, pharmaceutical analysis, etc.).},
  language  = {en}
}
@article{BurmistrovaSobolevaMonakhova2021,
  author    = {Burmistrova, Natalia A. and Soboleva, Polina M. and Monakhova, Yulia},
  title     = {Is infrared spectroscopy combined with multivariate analysis a promising tool for heparin authentication?},
  series = {Journal of Pharmaceutical and Biomedical Analysis},
  volume    = {194},
  journal   = {Journal of Pharmaceutical and Biomedical Analysis},
  number    = {Article number: 113811},
  publisher = {Elsevier},
  address   = {Amsterdam},
  isbn      = {0731-7085},
  doi       = {10.1016/j.jpba.2020.113811},
  year      = {2021},
  abstract  = {The investigation of the possibility to determine various characteristics of powder heparin (n = 115) was carried out with infrared spectroscopy. The evaluation of heparin samples included several parameters such as purity grade, distributing company, animal source as well as heparin species (i.e. Na-heparin, Ca-heparin, and heparinoids). Multivariate analysis using principal component analysis (PCA), soft independent modelling of class analogy (SIMCA), and partial least squares - discriminant analysis (PLS-DA) were applied for the modelling of spectral data. Different pre-processing methods were applied to IR spectral data; multiplicative scatter correction (MSC) was chosen as the most relevant. Obtained results were confirmed by nuclear magnetic resonance (NMR) spectroscopy. Good predictive ability of this approach demonstrates the potential of IR spectroscopy and chemometrics for screening of heparin quality. This approach, however, is designed as a screening tool and is not considered as a replacement for either of the methods required by USP and FDA.},
  language  = {en}
}
@article{MonakhovaDiehl2021,
  author    = {Monakhova, Yulia and Diehl, Bernd W. K.},
  title     = {Simplification of NMR Workflows by Standardization Using 2H Integral of Deuterated Solvent as Applied to Aloe vera Preparations},
  series = {Applied Magnetic Resonance},
  volume    = {52},
  journal   = {Applied Magnetic Resonance},
  number    = {11},
  publisher = {Springer},
  address   = {Cham},
  issn      = {1613-7507},
  doi       = {10.1007/s00723-021-01393-4},
  pages     = {1591 -- 1600},
  year      = {2021},
  abstract  = {In this study, a recently proposed NMR standardization approach by 2H integral of deuterated solvent for quantitative multicomponent analysis of complex mixtures is presented. As a proof of principle, the existing NMR routine for the analysis of Aloe vera products was modified. Instead of using absolute integrals of targeted compounds and internal standard (nicotinamide) from 1H-NMR spectra, quantification was performed based on the ratio of a particular 1H-NMR compound integral and 2H-NMR signal of deuterated solvent D2O. Validation characteristics (linearity, repeatability, accuracy) were evaluated and the results showed that the method has the same precision as internal standardization in case of multicomponent screening. Moreover, a dehydration process by freeze drying is not necessary for the new routine. Now, our NMR profiling of A. vera products needs only limited sample preparation and data processing. The new standardization methodology provides an appealing alternative for multicomponent NMR screening. In general, this novel approach, using standardization by 2H integral, benefits from reduced sample preparation steps and uncertainties, and is recommended in different application areas (purity determination, forensics, pharmaceutical analysis, etc.).},
  language  = {en}
}
@article{BurgerRumpfDoetal.2021,
  author    = {Burger, Ren{\´e} and Rumpf, Jessica and Do, Xuan Tung and Monakhova, Yulia and Diehl, Bernd W. K. and Rehahn, Matthias and Schulze, Margit},
  title     = {Is NMR combined with multivariate regression applicable for the molecular weight determination of randomly cross-linked polymers such as lignin?},
  series = {ACS Omega},
  volume    = {6},
  journal   = {ACS Omega},
  number    = {44},
  publisher = {ACS Publications},
  address   = {Washington, DC},
  issn      = {2470-1343},
  doi       = {10.1021/acsomega.1c03574},
  pages     = {29516 -- 29524},
  year      = {2021},
  abstract  = {The molecular weight properties of lignins are one of the key elements that need to be analyzed for a successful industrial application of these promising biopolymers. In this study, the use of 1H NMR as well as diffusion-ordered spectroscopy (DOSY NMR), combined with multivariate regression methods, was investigated for the determination of the molecular weight (Mw and Mn) and the polydispersity of organosolv lignins (n = 53, Miscanthus x giganteus, Paulownia tomentosa, and Silphium perfoliatum). The suitability of the models was demonstrated by cross validation (CV) as well as by an independent validation set of samples from different biomass origins (beech wood and wheat straw). CV errors of ca. 7-9 and 14-16\% were achieved for all parameters with the models from the 1H NMR spectra and the DOSY NMR data, respectively. The prediction errors for the validation samples were in a similar range for the partial least squares model from the 1H NMR data and for a multiple linear regression using the DOSY NMR data. The results indicate the usefulness of NMR measurements combined with multivariate regression methods as a potential alternative to more time-consuming methods such as gel permeation chromatography.},
  language  = {en}
}
@incollection{CzarneckiHongSchmitzetal.2021,
  author    = {Czarnecki, Christian and Hong, Chin-Gi and Schmitz, Manfred and Dietze, Christian},
  title     = {Enabling digital transformation through cognitive robotic process automation at Deutsche Telekom Services Europe},
  series = {Digitalization Cases Vol. 2 : Mastering digital transformation for global business},
  booktitle = {Digitalization Cases Vol. 2 : Mastering digital transformation for global business},
  editor    = {Urbach, Nils and R{\"o}glinger, Maximilian and Kautz, Karlheinz and Alias, Rose Alinda and Saunders, Carol and Wiener, Martin},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-80002-4 (Print)},
  doi       = {10.1007/978-3-030-80003-1},
  pages     = {123 -- 138},
  year      = {2021},
  abstract  = {Subject of this case is Deutsche Telekom Services Europe (DTSE), a service center for administrative processes. Due to the high volume of repetitive tasks (e.g., 100k manual uploads of offer documents into SAP per year), automation was identified as an important strategic target with a high management attention and commitment. DTSE has to work with various backend application systems without any possibility to change those systems. Furthermore, the complexity of administrative processes differed. When it comes to the transfer of unstructured data (e.g., offer documents) to structured data (e.g., MS Excel files), further cognitive technologies were needed.},
  language  = {en}
}
@incollection{CzarneckiFettke2021,
  author    = {Czarnecki, Christian and Fettke, Peter},
  title     = {Robotic process automation : Positioning, structuring, and framing the work},
  series = {Robotic process automation : Management, technology, applications},
  booktitle = {Robotic process automation : Management, technology, applications},
  editor    = {Czarnecki, Christian and Fettke, Peter},
  publisher = {De Gruyter},
  address   = {Oldenbourg},
  isbn      = {978-3-11-067668-6 (Print)},
  doi       = {10.1515/9783110676693-202},
  pages     = {3 -- 24},
  year      = {2021},
  abstract  = {Robotic process automation (RPA) has attracted increasing attention in research and practice. This chapter positions, structures, and frames the topic as an introduction to this book. RPA is understood as a broad concept that comprises a variety of concrete solutions. From a management perspective RPA offers an innovative approach for realizing automation potentials, whereas from a technical perspective the implementation based on software products and the impact of artificial intelligence (AI) and machine learning (ML) are relevant. RPA is industry-independent and can be used, for example, in finance, telecommunications, and the public sector. With respect to RPA this chapter discusses definitions, related approaches, a structuring framework, a research framework, and an inside as well as outside architectural view. Furthermore, it provides an overview of the book combined with short summaries of each chapter.},
  language  = {en}
}
@incollection{BensbergAuthCzarnecki2021,
  author    = {Bensberg, Frank and Auth, Gunnar and Czarnecki, Christian},
  title     = {Finding the perfect RPA match : a criteria-based selection method for RPA solutions},
  series = {Robotic process automation : Management, technology, applications},
  booktitle = {Robotic process automation : Management, technology, applications},
  editor    = {Czarnecki, Christian and Fettke, Peter},
  publisher = {De Gruyter},
  address   = {Oldenbourg},
  isbn      = {978-3-11-067677-8},
  doi       = {10.1515/9783110676693-201},
  pages     = {47 -- 75},
  year      = {2021},
  abstract  = {The benefits of robotic process automation (RPA) are highly related to the usage of commercial off-the-shelf (COTS) software products that can be easily implemented and customized by business units. But, how to find the best fitting RPA product for a specific situation that creates the expected benefits? This question is related to the general area of software evaluation and selection. In the face of more than 75 RPA products currently on the market, guidance considering those specifics is required. Therefore, this chapter proposes a criteria-based selection method specifically for RPA. The method includes a quantitative evaluation of costs and benefits as well as a qualitative utility analysis based on functional criteria. By using the visualization of financial implications (VOFI) method, an application-oriented structure is provided that opposes the total cost of ownership to the time savings times salary (TSTS). For the utility analysis a detailed list of functional criteria for RPA is offered. The whole method is based on a multi-vocal review of scientific and non-scholarly literature including publications by business practitioners, consultants, and vendors. The application of the method is illustrated by a concrete RPA example. The illustrated structures, templates, and criteria can be directly utilized by practitioners in their real-life RPA implementations. In addition, a normative decision process for selecting RPA alternatives is proposed before the chapter closes with a discussion and outlook.},
  language  = {en}
}