@inproceedings{BitzKraffOrzadaetal.2010, author = {Bitz, Andreas and Kraff, O. and Orzada, S. and Maderwald, S. and Brote, I. and Ladd, M.}, title = {Experimental and Numerical Assessment of RF Safety of Transmit Coils at 7 Tesla}, series = {ISMRM workshop on MR safety 2010 : RF heating of the human in MRI : workshop series. The Washington County Historic Courthouse, Stillwater, Minnesota, USA, 15 - 17 October 2010}, booktitle = {ISMRM workshop on MR safety 2010 : RF heating of the human in MRI : workshop series. The Washington County Historic Courthouse, Stillwater, Minnesota, USA, 15 - 17 October 2010}, isbn = {978-1-62276-088-6}, pages = {195}, year = {2010}, language = {en} } @inproceedings{HueningHeuermannWache2018, author = {H{\"u}ning, Felix and Heuermann, Holger and Wache, Franz-Josef}, title = {Wireless CAN}, series = {Tagungsband AALE 2018 : das Forum f{\"u}r Fachleute der Automatisierungstechnik aus Hochschulen und Wirtschaft ; 15. Fachkonferenz, Regensburg ; [15. Konferenz f{\"u}r Angewandte Automatisierungstechnik in Lehre und Entwicklung / TH K{\"o}ln; VFAALE, Verein der Freunde und F{\"o}rderer der Angewandten Automatisierungstechnik]}, booktitle = {Tagungsband AALE 2018 : das Forum f{\"u}r Fachleute der Automatisierungstechnik aus Hochschulen und Wirtschaft ; 15. Fachkonferenz, Regensburg ; [15. Konferenz f{\"u}r Angewandte Automatisierungstechnik in Lehre und Entwicklung / TH K{\"o}ln; VFAALE, Verein der Freunde und F{\"o}rderer der Angewandten Automatisierungstechnik]}, publisher = {VDE Verlag}, pages = {135 -- 144}, year = {2018}, abstract = {Das vorgestellte System zu Wireless CAN bietet die M{\"o}glichkeit, CAN kabellos zu {\"u}bertragen. Beide vorgestellten und entwickelten Konzepte funktionieren korrekt und erm{\"o}glichen den Auf-bau von kabellosen CAN Schnittstellen. Durch den kleinen Aufbau kann diese Technologie auch f{\"u}r eingebettete Systeme verwendet werden. Zudem bietet dieser Ansatz die M{\"o}glichkeit, durch die Entwicklung von geeigneten ICs die Gr{\"o}ße des Systems bis auf Bauteilgr{\"o}ße zu reduzieren, um eine noch bessere Integration in eingebettete Systeme zu erm{\"o}glichen. Dadurch wird die Technologie attraktiv f{\"u}r Einsatzgebiete, wo die oben aufgelisteten Vorteile zum Tragen kommen k{\"o}nnen. Diese Einsatzgebiete k{\"o}nnen sowohl im Automobil als auch im Industriebereich liegen.}, language = {de} } @inproceedings{SchollBartellaMoluluoetal.2019, author = {Scholl, Ingrid and Bartella, Alex and Moluluo, Cem and Ertural, Berat and Laing, Frederic and Suder, Sebastian}, title = {MedicVR : Acceleration and Enhancement Techniques for Direct Volume Rendering in Virtual Reality}, series = {Bildverarbeitung f{\"u}r die Medizin 2019 : Algorithmen - Systeme - Anwendungen}, booktitle = {Bildverarbeitung f{\"u}r die Medizin 2019 : Algorithmen - Systeme - Anwendungen}, publisher = {Springer Vieweg}, address = {Wiesbaden}, isbn = {978-3-658-25326-4}, doi = {10.1007/978-3-658-25326-4_32}, pages = {152 -- 157}, year = {2019}, language = {en} } @inproceedings{SerrorHenzeHacketal.2018, author = {Serror, Martin and Henze, Martin and Hack, Sacha and Schuba, Marko and Wehrle, Klaus}, title = {Towards in-network security for smart homes}, series = {13th International Conference on Availability, Reliability and Security, ARES 2018; Hamburg; Germany; 27 August 2018 through 30 August 2018}, booktitle = {13th International Conference on Availability, Reliability and Security, ARES 2018; Hamburg; Germany; 27 August 2018 through 30 August 2018}, isbn = {978-145036448-5}, doi = {10.1145/3230833.3232802}, pages = {Article numer 3232802}, year = {2018}, language = {en} } @inproceedings{AlhwarinFerreinScholl2019, author = {Alhwarin, Faraj and Ferrein, Alexander and Scholl, Ingrid}, title = {An Efficient Hashing Algorithm for NN Problem in HD Spaces}, series = {Lecture Notes in Computer Science}, booktitle = {Lecture Notes in Computer Science}, isbn = {978-303005498-4}, doi = {10.1007/978-3-030-05499-1_6}, pages = {101 -- 115}, year = {2019}, language = {en} } @incollection{RaoPathroseHueningetal.2019, author = {Rao, Deepak and Pathrose, Plato and H{\"u}ning, Felix and Sid, Jithin}, title = {An Approach for Validating Safety of Perception Software in Autonomous Driving Systems}, series = {Model-Based Safety and Assessment: 6th International Symposium, IMBSA 2019, Thessaloniki, Greece, October 16-18, 2019, Proceedings}, booktitle = {Model-Based Safety and Assessment: 6th International Symposium, IMBSA 2019, Thessaloniki, Greece, October 16-18, 2019, Proceedings}, publisher = {Springer}, address = {Cham}, isbn = {978-3-030-32872-6}, doi = {10.1007/978-3-030-32872-6_20}, pages = {303 -- 316}, year = {2019}, abstract = {The increasing complexity of Advanced Driver Assistance Systems (ADAS) presents a challenging task to validate safe and reliable performance of these systems under varied conditions. The test and validation of ADAS/AD with real test drives, although important, involves huge costs and time. Simulation tools provide an alternative with the added advantage of reproducibility but often use ideal sensors, which do not reflect real sensor output accurately. This paper presents a new validation methodology using fault injection, as recommended by the ISO 26262 standard, to test software and system robustness. In our work, we investigated and developed a tool capable of inserting faults at different software and system levels to verify its robustness. The scope of this paper is to cover the fault injection test for the Visteon's DriveCore™ system, a centralized domain controller for Autonomous driving which is sensor agnostic and SoC agnostic. With this new approach, the validation of safety monitoring functionality and its behavior can be tested using real-world data instead of synthetic data from simulation tools resulting in having better confidence in system performance before proceeding with in-vehicle testing.}, language = {en} } @inproceedings{AlhwarinSchifferFerreinetal.2019, author = {Alhwarin, Faraj and Schiffer, Stefan and Ferrein, Alexander and Scholl, Ingrid}, title = {An Optimized Method for 3D Body Scanning Applications Based on KinectFusion}, series = {Communications in Computer and Information Science}, volume = {1024}, booktitle = {Communications in Computer and Information Science}, publisher = {Springer}, issn = {1865-0929}, doi = {10.1007/978-3-030-29196-9_6}, pages = {100 -- 113}, year = {2019}, language = {en} } @article{OrzadaSolbachGratzetal.2019, author = {Orzada, Stephan and Solbach, Klaus and Gratz, Marcel and Brunheim, Sascha and Fiedler, Thomas M. and Johst, S{\"o}ren and Bitz, Andreas and Shooshtary, Samaneh and Abuelhaija, Asjraf and Voelker, Maximilian N. and Rietsch, Stefan H. G. and Kraff, Oliver and Maderwald, Stefan and Fl{\"o}ser, Martina and Oehmingen, Mark and Quick, Harald H. and Ladd, Mark E.}, title = {A 32-channel parallel transmit system add-on for 7T MRI}, series = {Plos one}, journal = {Plos one}, doi = {10.1371/journal.pone.0222452}, year = {2019}, language = {en} } @book{OPUS4-9062, title = {Angewandte Forschung in der Wirtschaftsinformatik}, editor = {Wolf, Martin R. and Barton, Thomas and Herrmann, Frank and Meister, Vera G. and M{\"u}ller, Christian and Seel, Christian}, publisher = {Mana-Buch}, address = {Heide}, isbn = {978-3-944330-62-4}, pages = {259 Seiten}, year = {2019}, language = {de} } @book{GunnarBartonBeigeletal.2017, author = {Gunnar, Auth and Barton, Thomas and Beigel, Stefan and Bensberg, Frank and Brehm, Lars and Wolf, Martin}, title = {Prozesse, Technologie, Anwendungen, Systeme und Management 2017}, editor = {Barton, Thomas and Herrmann, Frank and Meister, Vera G. and M{\"u}ller, Christian and Seel, Christian}, publisher = {Mana-Buch}, address = {Heide}, isbn = {978-3-944330-56-3}, pages = {297 Seiten}, year = {2017}, language = {de} } @book{Heuermann2020, author = {Heuermann, Holger}, title = {Mikrowellentechnik: Feldsimulation, nichtlineare Schaltungstechnik, Komponenten und Subsysteme, Plasmatechnik, Antennen und Ausbreitung}, publisher = {Springer Vieweg}, address = {Wiesbaden}, isbn = {978-3-658-29023-8 (eBook)}, doi = {10.1007/978-3-658-29023-8}, pages = {Online-Ressource (XIV, 385 S. 374 Abb., 22 Abb. in Farbe)}, year = {2020}, language = {de} } @inproceedings{ElgamalHeuermann2020, author = {Elgamal, Abdelrahman and Heuermann, Holger}, title = {Design and Development of a Hot S-Parameter Measurement System for Plasma and Magnetron Applications}, series = {Proceedings of the 2020 German Microwave Conference}, booktitle = {Proceedings of the 2020 German Microwave Conference}, publisher = {IEEE}, address = {New York, NY}, isbn = {978-3-9820397-1-8}, pages = {124 -- 127}, year = {2020}, abstract = {This paper presents the design, development and calibration procedures of a novel hot S-parameter measurement system for plasma and magnetron applications with power level up to 6 kW. Based on a vector network analyzer, a power amplifier and two directional couplers, the input matching hotS 11 and transmission hotS 21 of the device under test are measured at 2.45 GHz center frequency and 300MHz bandwidth, while the device is driven by the magnetron. This measurement system opens a new horizon to develop many new industrial applications such as microwave plasma jets, dryer systems, dryers and so forth. Furthermore, the developing, controlling and monitoring a 2kW 2.45GHz plasma jet and a dryer system using the measurement system are presented and explained.}, language = {en} } @inproceedings{KirschMatareFerreinetal.2020, author = {Kirsch, Maximilian and Matar{\´e}, Victor and Ferrein, Alexander and Schiffer, Stefan}, title = {Integrating golog++ and ROS for Practical and Portable High-level Control}, series = {Proceedings of the 12th International Conference on Agents and Artificial Intelligence - Volume 2}, booktitle = {Proceedings of the 12th International Conference on Agents and Artificial Intelligence - Volume 2}, publisher = {SciTePress}, address = {Set{\´u}bal, Portugal}, doi = {10.5220/0008984406920699}, pages = {692 -- 699}, year = {2020}, abstract = {The field of Cognitive Robotics aims at intelligent decision making of autonomous robots. It has matured over the last 25 or so years quite a bit. That is, a number of high-level control languages and architectures have emerged from the field. One concern in this regard is the action language GOLOG. GOLOG has been used in a rather large number of applications as a high-level control language ranging from intelligent service robots to soccer robots. For the lower level robot software, the Robot Operating System (ROS) has been around for more than a decade now and it has developed into the standard middleware for robot applications. ROS provides a large number of packages for standard tasks in robotics like localisation, navigation, and object recognition. Interestingly enough, only little work within ROS has gone into the high-level control of robots. In this paper, we describe our approach to marry the GOLOG action language with ROS. In particular, we present our architecture on inte grating golog++, which is based on the GOLOG dialect Readylog, with the Robot Operating System. With an example application on the Pepper service robot, we show how primitive actions can be easily mapped to the ROS ActionLib framework and present our control architecture in detail.}, language = {en} } @article{HueningDeMatteis2020, author = {H{\"u}ning, Felix and De Matteis, Stefan}, title = {Entwicklung eines taktilen HMI f{\"u}r sehbehinderte und blinde Nutzerinnen und Nutzer}, series = {Blind - sehbehindert}, volume = {140}, journal = {Blind - sehbehindert}, number = {2}, publisher = {Edition Bentheim}, address = {W{\"u}rzburg}, issn = {0176-7836}, pages = {9 -- 19}, year = {2020}, language = {de} } @inproceedings{DinghoferHartung2020, author = {Dinghofer, Kai and Hartung, Frank}, title = {Analysis of Criteria for the Selection of Machine Learning Frameworks}, series = {2020 International Conference on Computing, Networking and Communications (ICNC)}, booktitle = {2020 International Conference on Computing, Networking and Communications (ICNC)}, publisher = {IEEE}, address = {New York, NY}, doi = {10.1109/ICNC47757.2020.9049650}, pages = {373 -- 377}, year = {2020}, abstract = {With the many achievements of Machine Learning in the past years, it is likely that the sub-area of Deep Learning will continue to deliver major technological breakthroughs [1]. In order to achieve best results, it is important to know the various different Deep Learning frameworks and their respective properties. This paper provides a comparative overview of some of the most popular frameworks. First, the comparison methods and criteria are introduced and described with a focus on computer vision applications: Features and Uses are examined by evaluating papers and articles, Adoption and Popularity is determined by analyzing a data science study. Then, the frameworks TensorFlow, Keras, PyTorch and Caffe are compared based on the previously described criteria to highlight properties and differences. Advantages and disadvantages are compared, enabling researchers and developers to choose a framework according to their specific needs.}, language = {en} } @inproceedings{RekePeterSchulteTiggesetal.2020, author = {Reke, Michael and Peter, Daniel and Schulte-Tigges, Joschua and Schiffer, Stefan and Ferrein, Alexander and Walter, Thomas and Matheis, Dominik}, title = {A Self-Driving Car Architecture in ROS2}, series = {2020 International SAUPEC/RobMech/PRASA Conference, Cape Town, South Africa}, booktitle = {2020 International SAUPEC/RobMech/PRASA Conference, Cape Town, South Africa}, publisher = {IEEE}, address = {New York, NY}, isbn = {978-1-7281-4162-6}, doi = {10.1109/SAUPEC/RobMech/PRASA48453.2020.9041020}, pages = {1 -- 6}, year = {2020}, abstract = {In this paper we report on an architecture for a self-driving car that is based on ROS2. Self-driving cars have to take decisions based on their sensory input in real-time, providing high reliability with a strong demand in functional safety. In principle, self-driving cars are robots. However, typical robot software, in general, and the previous version of the Robot Operating System (ROS), in particular, does not always meet these requirements. With the successor ROS2 the situation has changed and it might be considered as a solution for automated and autonomous driving. Existing robotic software based on ROS was not ready for safety critical applications like self-driving cars. We propose an architecture for using ROS2 for a self-driving car that enables safe and reliable real-time behaviour, but keeping the advantages of ROS such as a distributed architecture and standardised message types. First experiments with an automated real passenger car at lower and higher speed-levels show that our approach seems feasible for autonomous driving under the necessary real-time conditions.}, language = {en} } @article{Koehler2020, author = {K{\"o}hler, Klemens}, title = {A conflict theory perspective of IT attacks - consequences for IT security education}, number = {Preprint}, year = {2020}, abstract = {Cyberspace is "the environment formed by physical and non-physical components to store, modify, and exchange data using computer networks" (NATO CCDCOE). Beyond that, it is an environment where people interact. IT attacks are hostile, non-cooperative interactions that can be described with conflict theory. Applying conflict theory to IT security leads to different objectives for end-user education, requiring different formats like agency-based competence developing games.}, language = {en} } @article{KoehlerWolf2020, author = {K{\"o}hler, Klemens and Wolf, Martin}, title = {Organisatorische Maßnahmen zu Erh{\"o}hung der IT Sicherheit - Empfehlungen aus der Perspektive der Konflikttheorie}, number = {Preprint}, year = {2020}, abstract = {Die NATO definiert den Cyberspace als die "Umgebung, die durch physische und nicht-physische Bestandteile zum Speichern, {\"A}ndern, und Austauschen von Daten mit Hilfe von Computer-Netzwerken" [NATO CCDCOE]. Dar{\"u}ber hinaus ist es ein Medium menschlicher Interaktion. IT Angriffe sind feindselige, nichtkooperative Interaktionen, die mittels Konflikttheorie beschrieben werden k{\"o}nnen. Durch die Anwendung dieses Gedankengeb{\"a}udes auf IT Sicherheit von Organisationen k{\"o}nnen eine Reihe von Verbesserungen in Unternehmen identifiziert werden.}, language = {de} } @article{KoehlerRoepkeWolf2021, author = {K{\"o}hler, Klemens and R{\"o}pke, Ren{\´e} and Wolf, Martin}, title = {Through a mirror darkly - On the obscurity of teaching goals in game-based learning in IT security}, series = {ISAGA 2019: Simulation Gaming Through Times and Disciplines}, journal = {ISAGA 2019: Simulation Gaming Through Times and Disciplines}, publisher = {Springer}, address = {Cham}, doi = {10.1007/978-3-030-72132-9_6}, pages = {61 -- 73}, year = {2021}, abstract = {Teachers and instructors use very specific language communicating teaching goals. The most widely used frameworks of common reference are the Bloom's Taxonomy and the Revised Bloom's Taxonomy. The latter provides distinction of 209 different teaching goals which are connected to methods. In Competence Developing Games (CDGs - serious games to convey knowledge) and in IT security education, a two- or three level typology exists, reducing possible learning outcomes to awareness, training, and education. This study explores whether this much simpler framework succeeds in achieving the same range of learning outcomes. Method wise a keyword analysis was conducted. The results were threefold: 1. The words used to describe teaching goals in CDGs on IT security education do not reflect the whole range of learning outcomes. 2. The word choice is nevertheless different from common language, indicating an intentional use of language. 3. IT security CDGs use different sets of terms to describe learning outcomes, depending on whether they are awareness, training, or education games. The interpretation of the findings is that the reduction to just three types of CDGs reduces the capacity to communicate and think about learning outcomes and consequently reduces the outcomes that are intentionally achieved.}, language = {en} } @inproceedings{FingerKhalsaKreyeretal.2019, author = {Finger, Felix and Khalsa, R. and Kreyer, J{\"o}rg and Mayntz, Joscha and Braun, Carsten and Dahmann, Peter and Esch, Thomas and Kemper, Hans and Schmitz, O. and Bragard, Michael}, title = {An approach to propulsion system modelling for the conceptual design of hybrid-electric general aviation aircraft}, series = {Deutscher Luft- und Raumfahrtkongress 2019, 30.9.-2.10.2019, Darmstadt}, booktitle = {Deutscher Luft- und Raumfahrtkongress 2019, 30.9.-2.10.2019, Darmstadt}, pages = {15 Seiten}, year = {2019}, abstract = {In this paper, an approach to propulsion system modelling for hybrid-electric general aviation aircraft is presented. Because the focus is on general aviation aircraft, only combinations of electric motors and reciprocating combustion engines are explored. Gas turbine hybrids will not be considered. The level of the component's models is appropriate for the conceptual design stage. They are simple and adaptable, so that a wide range of designs with morphologically different propulsive system architectures can be quickly compared. Modelling strategies for both mass and efficiency of each part of the propulsion system (engine, motor, battery and propeller) will be presented.}, language = {en} } @incollection{MuellerAltherrAholaetal.2018, author = {M{\"u}ller, Tim M. and Altherr, Lena and Ahola, Marja and Schabel, Samuel and Pelz, Peter F.}, title = {Optimizing pressure screen systems in paper recycling: optimal system layout, component selection and operation}, publisher = {Springer}, address = {Cham}, isbn = {978-3-030-18499-5}, doi = {10.1007/978-3-030-18500-8_44}, pages = {355 -- 361}, year = {2018}, abstract = {Around 60\% of the paper worldwide is made from recovered paper. Especially adhesive contaminants, so called stickies, reduce paper quality. To remove stickies but at the same time keep as many valuable fibers as possible, multi-stage screening systems with several interconnected pressure screens are used. When planning such systems, suitable screens have to be selected and their interconnection as well as operational parameters have to be defined considering multiple conflicting objectives. In this contribution, we present a Mixed-Integer Nonlinear Program to optimize system layout, component selection and operation to find a suitable trade-off between output quality and yield.}, language = {en} } @inproceedings{Huening2021, author = {H{\"u}ning, Felix}, title = {Sustainable changes beyond covid-19 for a second semester physics course for electrical engineering students}, series = {Blended Learning in Engineering Education: challenging, enlightening - and lasting?}, booktitle = {Blended Learning in Engineering Education: challenging, enlightening - and lasting?}, isbn = {978-2-87352-023-6}, pages = {1424 -- 1428}, year = {2021}, abstract = {The course Physics for Electrical Engineering is part of the curriculum of the bachelor program Electrical Engineering at University of Applied Science Aachen. Before covid-19 the course was conducted in a rather traditional way with all parts (lecture, exercise and lab) face-to-face. This teaching approach changed fundamentally within a week when the covid-19 limitations forced all courses to distance learning. All parts of the course were transformed to pure distance learning including synchronous and asynchronous parts for the lecture, live online-sessions for the exercises and self-paced labs at home. Using these methods, the course was able to impart the required knowledge and competencies. Taking the teacher's observations of the student's learning behaviour and engagement, the formal and informal feedback of the students and the results of the exams into account, the new methods are evaluated with respect to effectiveness, sustainability and suitability for competence transfer. Based on this analysis strong and weak points of the concept and countermeasures to solve the weak points were identified. The analysis further leads to a sustainable teaching approach combining synchronous and asynchronous parts with self-paced learning times that can be used in a very flexible manner for different learning scenarios, pure online, hybrid (mixture of online and presence times) and pure presence teaching.}, language = {en} } @article{LeiseEsserEichenlaubetal.2021, author = {Leise, Philipp and Eßer, Arved and Eichenlaub, Tobias and Schleiffer, Jean-Eric and Altherr, Lena and Rinderknecht, Stephan and Pelz, Peter F.}, title = {Sustainable system design of electric powertrains - comparison of optimization methods}, series = {Engineering Optimization}, journal = {Engineering Optimization}, publisher = {Taylor \& Francis}, address = {London}, issn = {0305-215X}, doi = {10.1080/0305215X.2021.1928660}, year = {2021}, abstract = {The transition within transportation towards battery electric vehicles can lead to a more sustainable future. To account for the development goal 'climate action' stated by the United Nations, it is mandatory, within the conceptual design phase, to derive energy-efficient system designs. One barrier is the uncertainty of the driving behaviour within the usage phase. This uncertainty is often addressed by using a stochastic synthesis process to derive representative driving cycles and by using cycle-based optimization. To deal with this uncertainty, a new approach based on a stochastic optimization program is presented. This leads to an optimization model that is solved with an exact solver. It is compared to a system design approach based on driving cycles and a genetic algorithm solver. Both approaches are applied to find efficient electric powertrains with fixed-speed and multi-speed transmissions. Hence, the similarities, differences and respective advantages of each optimization procedure are discussed.}, language = {en} } @inproceedings{LeiseBreuerAltherretal.2020, author = {Leise, Philipp and Breuer, Tim and Altherr, Lena and Pelz, Peter F.}, title = {Development, validation and assessment of a resilient pumping system}, series = {Proceedings of the Joint International Resilience Conference, JIRC2020}, booktitle = {Proceedings of the Joint International Resilience Conference, JIRC2020}, isbn = {978-90-365-5095-6}, pages = {97 -- 100}, year = {2020}, abstract = {The development of resilient technical systems is a challenging task, as the system should adapt automatically to unknown disturbances and component failures. To evaluate different approaches for deriving resilient technical system designs, we developed a modular test rig that is based on a pumping system. On the basis of this example system, we present metrics to quantify resilience and an algorithmic approach to improve resilience. This approach enables the pumping system to automatically react on unknown disturbances and to reduce the impact of component failures. In this case, the system is able to automatically adapt its topology by activating additional valves. This enables the system to still reach a minimum performance, even in case of failures. Furthermore, timedependent disturbances are evaluated continuously, deviations from the original state are automatically detected and anticipated in the future. This allows to reduce the impact of future disturbances and leads to a more resilient system behaviour.}, language = {en} } @inproceedings{LorenzAltherrPelz2019, author = {Lorenz, Imke-Sophie B. and Altherr, Lena and Pelz, Peter F.}, title = {Graph-theoretic resilience analysis of a water distribution system's topology}, series = {World Congress on Resilience, Reliability and Asset Management 2019}, booktitle = {World Congress on Resilience, Reliability and Asset Management 2019}, pages = {106 -- 109}, year = {2019}, abstract = {Water suppliers are faced with the great challenge of achieving high-quality and, at the same time, low-cost water supply. In practice, the focus is set on the most beneficial maintenance measures and/or capacity adaptations of existing water distribution systems (WDS). Since climatic and demographic influences will pose further challenges in the future, the resilience enhancement of WDS, i.e. the enhancement of their capability to withstand and recover from disturbances, has been in particular focus recently. To assess the resilience of WDS, metrics based on graph theory have been proposed. In this study, a promising approach is applied to assess the resilience of the WDS for a district in a major German City. The conducted analysis provides insight into the process of actively influencing the resilience of WDS}, language = {en} } @article{AltherrEdererLorenzetal.2014, author = {Altherr, Lena and Ederer, Thorsten and Lorenz, Ulf and Pelz, Peter F. and P{\"o}ttgen, Philipp}, title = {Experimental validation of an enhanced system synthesis approach}, series = {Operations Research Proceedings 2014}, journal = {Operations Research Proceedings 2014}, editor = {L{\"u}bbecke, Marco and Koster, Arie and Letmathe, Peter and Madlener, Reihard and Peis, Britta and Walther, Grit}, publisher = {Springer}, address = {Basel}, isbn = {978-3-319-28695-2}, doi = {10.1007/978-3-319-28697-6_1}, pages = {6}, year = {2014}, abstract = {Planning the layout and operation of a technical system is a common task for an engineer. Typically, the workflow is divided into consecutive stages: First, the engineer designs the layout of the system, with the help of his experience or of heuristic methods. Secondly, he finds a control strategy which is often optimized by simulation. This usually results in a good operating of an unquestioned sys- tem topology. In contrast, we apply Operations Research (OR) methods to find a cost-optimal solution for both stages simultaneously via mixed integer program- ming (MILP). Technical Operations Research (TOR) allows one to find a provable global optimal solution within the model formulation. However, the modeling error due to the abstraction of physical reality remains unknown. We address this ubiq- uitous problem of OR methods by comparing our computational results with mea- surements in a test rig. For a practical test case we compute a topology and control strategy via MILP and verify that the objectives are met up to a deviation of 8.7\%.}, language = {en} } @article{VergePoettgenAltherretal.2016, author = {Verg{\´e}, Angela and P{\"o}ttgen, Philipp and Altherr, Lena and Ederer, Thorsten and Pelz, Peter F.}, title = {Lebensdauer als Optimierungsziel: Algorithmische Struktursynthese am Beispiel eines hydrostatischen Getriebes}, series = {O+P - {\"O}lhydraulik und Pneumatik}, volume = {60}, journal = {O+P - {\"O}lhydraulik und Pneumatik}, number = {1-2}, editor = {Greuloch, Ivo and Weber, Manfred and Meier, Miles}, publisher = {Vereinigte Fachverl.}, address = {Mainz}, issn = {1614-9602}, pages = {114 -- 121}, year = {2016}, abstract = {Verf{\"u}gbarkeit und Nachhaltigkeit sind wichtige Anforderungen bei der Planung langlebiger technischer Systeme. Meist werden bei Lebensdaueroptimierungen lediglich einzelne Komponenten vordefinierter Systeme untersucht. Ob eine optimale Lebensdauer eine g{\"a}nzlich andere Systemvariante bedingt, wird nur selten hinterfragt. Technical Operations Research (TOR) erlaubt es, aus Obermengen technischer Systeme automatisiert die lebensdaueroptimale Systemstruktur auszuw{\"a}hlen. Der Artikel zeigt dies am Beispiel eines hydrostatischen Getriebes.}, language = {de} } @article{SunAltherrPeietal.2018, author = {Sun, Hui and Altherr, Lena and Pei, Ji and Pelz, Peter F. and Yuan, Shouqi}, title = {Optimal booster station design and operation under uncertain load}, series = {Applied Mechanics and Materials}, volume = {885}, journal = {Applied Mechanics and Materials}, publisher = {Trans Tech Publications}, address = {B{\"a}ch}, issn = {1662-7482}, doi = {10.4028/www.scientific.net/AMM.885.102}, pages = {102 -- 115}, year = {2018}, abstract = {Given industrial applications, the costs for the operation and maintenance of a pump system typically far exceed its purchase price. For finding an optimal pump configuration which minimizes not only investment, but life-cycle costs, methods like Technical Operations Research which is based on Mixed-Integer Programming can be applied. However, during the planning phase, the designer is often faced with uncertain input data, e.g. future load demands can only be estimated. In this work, we deal with this uncertainty by developing a chance-constrained two-stage (CCTS) stochastic program. The design and operation of a booster station working under uncertain load demand are optimized to minimize total cost including purchase price, operation cost incurred by energy consumption and penalty cost resulting from water shortage. We find optimized system layouts using a sample average approximation (SAA) algorithm, and analyze the results for different risk levels of water shortage. By adjusting the risk level, the costs and performance range of the system can be balanced, and thus the system's resilience can be engineered}, language = {en} } @inproceedings{LeiseAltherr2018, author = {Leise, Philipp and Altherr, Lena}, title = {Optimizing the design and control of decentralized water supply systems - a case-study of a hotel building}, series = {EngOpt 2018 Proceedings of the 6th International Conference on Engineering Optimization}, booktitle = {EngOpt 2018 Proceedings of the 6th International Conference on Engineering Optimization}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-97773-7}, doi = {10.1007/978-3-319-97773-7_107}, pages = {1241 -- 1252}, year = {2018}, abstract = {To increase pressure to supply all floors of high buildings with water, booster stations, normally consisting of several parallel pumps in the basement, are used. In this work, we demonstrate the potential of a decentralized pump topology regarding energy savings in water supply systems of skyscrapers. We present an approach, based on Mixed-Integer Nonlinear Programming, that allows to choose an optimal network topology and optimal pumps from a predefined construction kit comprising different pump types. Using domain-specific scaling laws and Latin Hypercube Sampling, we generate different input sets of pump types and compare their impact on the efficiency and cost of the total system design. As a realistic application example, we consider a hotel building with 325 rooms, 12 floors and up to four pressure zones.}, language = {en} } @incollection{StengerAltherrMuelleretal.2018, author = {Stenger, David and Altherr, Lena and M{\"u}ller, Tankred and Pelz, Peter F.}, title = {Product family design optimization using model-based engineering techniques}, series = {Operations Research Proceedings 2017}, booktitle = {Operations Research Proceedings 2017}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-89919-0}, doi = {10.1007/978-3-319-89920-6_66}, pages = {495 -- 502}, year = {2018}, abstract = {Highly competitive markets paired with tremendous production volumes demand particularly cost efficient products. The usage of common parts and modules across product families can potentially reduce production costs. Yet, increasing commonality typically results in overdesign of individual products. Multi domain virtual prototyping enables designers to evaluate costs and technical feasibility of different single product designs at reasonable computational effort in early design phases. However, savings by platform commonality are hard to quantify and require detailed knowledge of e.g. the production process and the supply chain. Therefore, we present and evaluate a multi-objective metamodel-based optimization algorithm which enables designers to explore the trade-off between high commonality and cost optimal design of single products.}, language = {en} } @article{AltherrBroetzDietrichetal.2018, author = {Altherr, Lena and Br{\"o}tz, Nicolas and Dietrich, Ingo and Gally, Tristan and Geßner, Felix and Kloberdanz, Hermann and Leise, Philipp and Pelz, Peter Franz and Schlemmer, Pia and Schmitt, Andreas}, title = {Resilience in mechanical engineering - a concept for controlling uncertainty during design, production and usage phase of load-carrying structures}, series = {Applied Mechanics and Materials}, volume = {885}, journal = {Applied Mechanics and Materials}, publisher = {Trans Tech Publications}, address = {B{\"a}ch}, isbn = {1662-7482}, doi = {10.4028/www.scientific.net/AMM.885.187}, pages = {187 -- 198}, year = {2018}, abstract = {Resilience as a concept has found its way into different disciplines to describe the ability of an individual or system to withstand and adapt to changes in its environment. In this paper, we provide an overview of the concept in different communities and extend it to the area of mechanical engineering. Furthermore, we present metrics to measure resilience in technical systems and illustrate them by applying them to load-carrying structures. By giving application examples from the Collaborative Research Centre (CRC) 805, we show how the concept of resilience can be used to control uncertainty during different stages of product life.}, language = {en} } @inproceedings{LeiseAltherrPelz2018, author = {Leise, Philipp and Altherr, Lena and Pelz, Peter F.}, title = {Technical Operations Research (TOR) - Algorithms, not Engineers, Design Optimal Energy Efficient and Resilient Cooling Systems}, series = {FAN2018 - Proceedings of the International Conference on Fan Noise, Aerodynamics, Applications and Systems}, booktitle = {FAN2018 - Proceedings of the International Conference on Fan Noise, Aerodynamics, Applications and Systems}, pages = {1 -- 12}, year = {2018}, abstract = {The overall energy efficiency of ventilation systems can be improved by considering not only single components, but by considering as well the interplay between every part of the system. With the help of the method "TOR" ("Technical Operations Research"), which was developed at the Chair of Fluid Systems at TU Darmstadt, it is possible to improve the energy efficiency of the whole system by considering all possible design choices programmatically. We show the ability of this systematic design approach with a ventilation system for buildings as a use case example. Based on a Mixed-Integer Nonlinear Program (MINLP) we model the ventilation system. We use binary variables to model the selection of different pipe diameters. Multiple fans are model with the help of scaling laws. The whole system is represented by a graph, where the edges represent the pipes and fans and the nodes represents the source of air for cooling and the sinks, that have to be cooled. At the beginning, the human designer chooses a construction kit of different suitable fans and pipes of different diameters and different load cases. These boundary conditions define a variety of different possible system topologies. It is not possible to consider all topologies by hand. With the help of state of the art solvers, on the other side, it is possible to solve this MINLP. Next to this, we also consider the effects of malfunctions in different components. Therefore, we show a first approach to measure the resilience of the shown example use case. Further, we compare the conventional approach with designs that are more resilient. These more resilient designs are derived by extending the before mentioned model with further constraints, that consider explicitly the resilience of the overall system. We show that it is possible to design resilient systems with this method already in the early design stage and compare the energy efficiency and resilience of these different system designs.}, language = {en} } @incollection{AltherrDoerigEdereretal.2017, author = {Altherr, Lena and D{\"o}rig, Bastian and Ederer, Thorsten and Pelz, Peter Franz and Pfetsch, Marc and Wolf, Jan}, title = {A mixed-integer nonlinear program for the design of gearboxes}, series = {Operations Research Proceedings 2016}, booktitle = {Operations Research Proceedings 2016}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-55701-4}, doi = {10.1007/978-3-319-55702-1_31}, pages = {227 -- 233}, year = {2017}, abstract = {Gearboxes are mechanical transmission systems that provide speed and torque conversions from a rotating power source. Being a central element of the drive train, they are relevant for the efficiency and durability of motor vehicles. In this work, we present a new approach for gearbox design: Modeling the design problem as a mixed-integer nonlinear program (MINLP) allows us to create gearbox designs from scratch for arbitrary requirements and—given enough time—to compute provably globally optimal designs for a given objective. We show how different degrees of freedom influence the runtime and present an exemplary solution.}, language = {en} } @incollection{LeiseAltherrPelz2018, author = {Leise, Philipp and Altherr, Lena and Pelz, Peter F.}, title = {Energy-Efficient design of a water supply system for skyscrapers by mixed-integer nonlinear programming}, series = {Operations Research Proceedings 2017}, booktitle = {Operations Research Proceedings 2017}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-89919-0}, doi = {10.1007/978-3-319-89920-6_63}, year = {2018}, abstract = {The energy-efficiency of technical systems can be improved by a systematic design approach. Technical Operations Research (TOR) employs methods known from Operations Research to find a global optimal layout and operation strategy of technical systems. We show the practical usage of this approach by the systematic design of a decentralized water supply system for skyscrapers. All possible network options and operation strategies are modeled by a Mixed-Integer Nonlinear Program. We present the optimal system found by our approach and highlight the energy savings compared to a conventional system design.}, language = {en} } @inproceedings{AltherrPelzEdereretal.2017, author = {Altherr, Lena and Pelz, Peter F. and Ederer, Thorsten and Pfetsch, Marc E.}, title = {Optimale Getriebe auf Knopfdruck: Gemischt-ganzzahlige nichtlineare Optimierung zur Entscheidungsunterst{\"u}tzung bei der Auslegung von Getrieben f{\"u}r Kraftfahrzeuge}, series = {Antriebstechnisches Kolloquium ATK 2017}, booktitle = {Antriebstechnisches Kolloquium ATK 2017}, editor = {Jacobs, Georg}, isbn = {9783743148970}, pages = {313 -- 325}, year = {2017}, language = {de} } @inproceedings{RauschFriesenAltherretal.2018, author = {Rausch, Lea and Friesen, John and Altherr, Lena and Pelz, Peter F.}, title = {Using mixed-integer programming for the optimal design of water supply networks for slums}, series = {Operations Research Proceedings 2017}, booktitle = {Operations Research Proceedings 2017}, editor = {Kliewer, Natalia and Ehmke, Jan Fabian and Bornd{\"o}rfer, Ralf}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-89919-0 (Print)}, doi = {10.1007/978-3-319-89920-6_68}, pages = {509 -- 516}, year = {2018}, abstract = {The UN sets the goal to ensure access to water and sanitation for all people by 2030. To address this goal, we present a multidisciplinary approach for designing water supply networks for slums in large cities by applying mathematical optimization. The problem is modeled as a mixed-integer linear problem (MILP) aiming to find a network describing the optimal supply infrastructure. To illustrate the approach, we apply it on a small slum cluster in Dhaka, Bangladesh.}, language = {en} } @inproceedings{RauschLeiseEdereretal.2016, author = {Rausch, Lea and Leise, Philipp and Ederer, Thorsten and Altherr, Lena and Pelz, Peter F.}, title = {A comparison of MILP and MINLP solver performance on the example of a drinking water supply system design problem}, series = {ECCOMAS Congress 2016 VII European Congress on Computational Methods in Applied Sciences and Engineering}, booktitle = {ECCOMAS Congress 2016 VII European Congress on Computational Methods in Applied Sciences and Engineering}, editor = {Papadrakakis, M. and Ppadopoulos, V. and Stefanou, G. and Plevris, V.}, isbn = {978-618-82844-0-1}, pages = {8509 -- 8527}, year = {2016}, abstract = {Finding a good system topology with more than a handful of components is a highly non-trivial task. The system needs to be able to fulfil all expected load cases, but at the same time the components should interact in an energy-efficient way. An example for a system design problem is the layout of the drinking water supply of a residential building. It may be reasonable to choose a design of spatially distributed pumps which are connected by pipes in at least two dimensions. This leads to a large variety of possible system topologies. To solve such problems in a reasonable time frame, the nonlinear technical characteristics must be modelled as simple as possible, while still achieving a sufficiently good representation of reality. The aim of this paper is to compare the speed and reliability of a selection of leading mathematical programming solvers on a set of varying model formulations. This gives us empirical evidence on what combinations of model formulations and solver packages are the means of choice with the current state of the art.}, language = {en} } @book{Altherr2016, author = {Altherr, Lena}, title = {Algorithmic System Design under Consideration of Dynamic Processes}, publisher = {Shaker}, address = {Aachen}, isbn = {978-3-8440-4848-3}, pages = {94}, year = {2016}, abstract = {Nach Stand von Wissenschaft und Technik werden Komponenten hinsichtlich ihrer Eigenschaften, wie Lebensdauer oder Energieeffizienz, optimiert. Allerdings k{\"o}nnen selbst hervorragende Komponenten zu ineffizienten oder instabilen Systemen f{\"u}hren, wenn ihr Zusammenspiel nur unzureichend ber{\"u}cksichtigt wird. Eine Systembetrachtung schafft ein gr{\"o}ßeres Optimierungspotential - dem erh{\"o}hten Potential steht jedoch auch ein erh{\"o}hter Komplexit{\"a}tsgrad gegen{\"u}ber. Die vorliegende Arbeit ist im Rahmen des Sonderforschungsbereichs 805 entstanden, dessen Ziel die Beherrschung von Unsicherheit in Systemen des Maschinenbaus ist. Die Arbeit zeigt anhand eines realen Systems aus dem Bereich der Hydraulik, wie Unsicherheit in der Entwicklungsphase beherrscht werden kann. Hierbei ist neu, dass die durch den sp{\"a}teren Betrieb zu erwartende Systemdegradation eines jeden m{\"o}glichen Systemvorschlags antizipiert werden kann. Dadurch k{\"o}nnen Betriebs- und Wartungskosten vorausgesagt und minimiert werden und durch eine optimale Betriebs- und Wartungsstrategie die Verf{\"u}gbarkeit des Systems garantiert werden. Wesentliche Fragen bei der optimalen Auslegung des betrachteten hydrostatischen Getriebes sind dessen physikalische Modellierung, die Darstellung des Optimierungsproblems als gemischt-ganzzahliges lineares Programm, und dessen algorithmische Behandlung zur L{\"o}sungsfindung. Hierzu werden Heuristiken zum schnelleren Auffinden sinnvoller Systemtopologien vorgestellt und mittels mathematischer Dekomposition eine Bewertung des dynamischen Verschleiß- und Wartungsverlaufs m{\"o}glicher Systemvorschl{\"a}ge vorgenommen. Die Arbeit stellt die Optimierung technischer Systeme an der Schnittstelle von Mathematik, Informatik und Ingenieurwesen sowohl gr{\"u}ndlich als auch anschaulich und nachvollziehbar dar.}, language = {en} } @incollection{AltherrEdererLorenzetal.2016, author = {Altherr, Lena and Ederer, Thorsten and Lorenz, Ulf and Pelz, Peter F. and P{\"o}ttgen, Philipp}, title = {Designing a feedback control system via mixed-integer programming}, series = {Operations Research Proceedings 2014: Selected Papers of the Annual International Conference of the German Operations Research}, booktitle = {Operations Research Proceedings 2014: Selected Papers of the Annual International Conference of the German Operations Research}, editor = {L{\"u}bbecke, Marco E. and Koster, Arie and Letmathe, Peter and Madlener, Reihard and Preis, Britta and Walther, Grit}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-28695-2}, doi = {10.1007/978-3-319-28697-6_18}, pages = {121 -- 127}, year = {2016}, abstract = {Pure analytical or experimental methods can only find a control strategy for technical systems with a fixed setup. In former contributions we presented an approach that simultaneously finds the optimal topology and the optimal open-loop control of a system via Mixed Integer Linear Programming (MILP). In order to extend this approach by a closed-loop control we present a Mixed Integer Program for a time discretized tank level control. This model is the basis for an extension by combinatorial decisions and thus for the variation of the network topology. Furthermore, one is able to appraise feasible solutions using the global optimality gap.}, language = {en} } @article{RauschFriesenAltherretal.2018, author = {Rausch, Lea and Friesen, John and Altherr, Lena and Meck, Marvin and Pelz, Peter F.}, title = {A holistic concept to design optimal water supply infrastructures for informal settlements using remote sensing data}, series = {Remote Sensing}, volume = {10}, journal = {Remote Sensing}, number = {2}, publisher = {MDPI}, address = {Basel}, isbn = {2072-4292}, doi = {10.3390/rs10020216}, pages = {1 -- 23}, year = {2018}, abstract = {Ensuring access to water and sanitation for all is Goal No. 6 of the 17 UN Sustainability Development Goals to transform our world. As one step towards this goal, we present an approach that leverages remote sensing data to plan optimal water supply networks for informal urban settlements. The concept focuses on slums within large urban areas, which are often characterized by a lack of an appropriate water supply. We apply methods of mathematical optimization aiming to find a network describing the optimal supply infrastructure. Hereby, we choose between different decentral and central approaches combining supply by motorized vehicles with supply by pipe systems. For the purposes of illustration, we apply the approach to two small slum clusters in Dhaka and Dar es Salaam. We show our optimization results, which represent the lowest cost water supply systems possible. Additionally, we compare the optimal solutions of the two clusters (also for varying input parameters, such as population densities and slum size development over time) and describe how the result of the optimization depends on the entered remote sensing data.}, language = {en} } @article{AltherrEdererPfetschetal.2018, author = {Altherr, Lena and Ederer, Thorsten and Pfetsch, Marc E. and Pelz, Peter F.}, title = {Maschinelles Design eines optimalen Getriebes}, series = {ATZ - Automobiltechnische Zeitschrift}, volume = {120}, journal = {ATZ - Automobiltechnische Zeitschrift}, number = {10}, publisher = {Springer Nature}, address = {Cham}, isbn = {2192-8800}, doi = {10.1007/s35148-018-0131-3}, pages = {72 -- 77}, year = {2018}, abstract = {Nahezu 100.000 denkbare Strukturen kann ein Getriebe bei gleicher Funktion aufweisen - je nach Ganganzahl und gefordertem Freiheitsgrad. Mit dem traditionellen Ansatz bei der Entwicklung, einzelne vielversprechende Systemkonfigurationen manuell zu identifizieren und zu vergleichen, k{\"o}nnen leicht innovative und vor allem kostenminimale L{\"o}sungen {\"u}bersehen werden. Im Rahmen eines Forschungsprojekts hat die TU Darmstadt spezielle Optimierungsmethoden angewendet, um auch bei großen L{\"o}sungsr{\"a}umen zielsicher ein f{\"u}r die individuellen Zielstellungen optimales Layout zu finden.}, language = {de} } @inproceedings{MuellerAltherrAholaetal.2019, author = {M{\"u}ller, Tim M. and Altherr, Lena and Ahola, Marja and Schabel, Samuel and Pelz, Peter F.}, title = {Multi-Criteria optimization of pressure screen systems in paper recycling - balancing quality, yield, energy consumption and system complexity}, series = {EngOpt 2018 Proceedings of the 6th International Conference on Engineering Optimization}, booktitle = {EngOpt 2018 Proceedings of the 6th International Conference on Engineering Optimization}, editor = {Rodrigues, H. C.}, publisher = {Springer International Publishing}, address = {Basel}, isbn = {978-3-319-97773-7}, doi = {10.1007/978-3-319-97773-7_105}, year = {2019}, abstract = {The paper industry is the industry with the third highest energy consumption in the European Union. Using recycled paper instead of fresh fibers for papermaking is less energy consuming and saves resources. However, adhesive contaminants in recycled paper are particularly problematic since they reduce the quality of the resulting paper-product. To remove as many contaminants and at the same time obtain as many valuable fibres as possible, fine screening systems, consisting of multiple interconnected pressure screens, are used. Choosing the best configuration is a non-trivial task: The screens can be interconnected in several ways, and suitable screen designs as well as operational parameters have to be selected. Additionally, one has to face conflicting objectives. In this paper, we present an approach for the multi-criteria optimization of pressure screen systems based on Mixed-Integer Nonlinear Programming. We specifically focus on a clear representation of the trade-off between different objectives.}, language = {en} } @article{AltherrJoggerstLeiseetal.2018, author = {Altherr, Lena and Joggerst, Laura and Leise, Philipp and Pfetsch, Marc E. and Schmitt, Andreas and Wendt, Janine}, title = {On obligations in the development process of resilient systems with algorithmic design methods}, series = {Applied Mechanics and Materials}, volume = {885}, journal = {Applied Mechanics and Materials}, number = {885}, publisher = {Trans Tech Publications}, address = {B{\"a}ch}, isbn = {1662-7482}, doi = {10.4028/www.scientific.net/AMM.885.240}, pages = {240 -- 252}, year = {2018}, abstract = {Advanced computational methods are needed both for the design of large systems and to compute high accuracy solutions. Such methods are efficient in computation, but the validation of results is very complex, and highly skilled auditors are needed to verify them. We investigate legal questions concerning obligations in the development phase, especially for technical systems developed using advanced methods. In particular, we consider methods of resilient and robust optimization. With these techniques, high performance solutions can be found, despite a high variety of input parameters. However, given the novelty of these methods, it is uncertain whether legal obligations are being met. The aim of this paper is to discuss if and how the choice of a specific computational method affects the developer's product liability. The review of legal obligations in this paper is based on German law and focuses on the requirements that must be met during the design and development process.}, language = {en} } @inproceedings{AltherrEdererSchaenzleetal.2017, author = {Altherr, Lena and Ederer, Thorsten and Sch{\"a}nzle, Christian and Lorenz, Ulf and Pelz, Peter F.}, title = {Algorithmic system design using scaling and affinity laws}, series = {Operations Research Proceedings 2015}, booktitle = {Operations Research Proceedings 2015}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-42901-4}, doi = {10.1007/978-3-319-42902-1}, pages = {605 -- 611}, year = {2017}, abstract = {Energy-efficient components do not automatically lead to energy-efficient systems. Technical Operations Research (TOR) shifts the focus from the single component to the system as a whole and finds its optimal topology and operating strategy simultaneously. In previous works, we provided a preselected construction kit of suitable components for the algorithm. This approach may give rise to a combinatorial explosion if the preselection cannot be cut down to a reasonable number by human intuition. To reduce the number of discrete decisions, we integrate laws derived from similarity theory into the optimization model. Since the physical characteristics of a production series are similar, it can be described by affinity and scaling laws. Making use of these laws, our construction kit can be modeled more efficiently: Instead of a preselection of components, it now encompasses whole model ranges. This allows us to significantly increase the number of possible set-ups in our model. In this paper, we present how to embed this new formulation into a mixed-integer program and assess the run time via benchmarks. We present our approach on the example of a ventilation system design problem.}, language = {en} } @inproceedings{AltherrEdererVergeetal.2015, author = {Altherr, Lena and Ederer, Thorsten and Verg{\´e}, Angela and Pelz, Peter F.}, title = {Algorithmische Struktursynthese eines hydrostatischen Getriebes}, series = {Antriebssysteme 2015 : Elektrik, Mechanik, Fluidtechnik in der Anwendung}, booktitle = {Antriebssysteme 2015 : Elektrik, Mechanik, Fluidtechnik in der Anwendung}, publisher = {VDI-Verlag}, address = {D{\"u}sseldorf}, isbn = {978-3-18-092268-3}, pages = {145 -- 155}, year = {2015}, language = {de} } @inproceedings{SchaenzleAltherrEdereretal.2015, author = {Sch{\"a}nzle, Christian and Altherr, Lena and Ederer, Thorsten and Lorenz, Ulf and Pelz, Peter F.}, title = {As good as it can be: Ventilation system design by a combined scaling and discrete optimization method}, series = {Proceedings of FAN 2015}, booktitle = {Proceedings of FAN 2015}, pages = {1 -- 11}, year = {2015}, abstract = {The understanding that optimized components do not automatically lead to energy-efficient systems sets the attention from the single component on the entire technical system. At TU Darmstadt, a new field of research named Technical Operations Research (TOR) has its origin. It combines mathematical and technical know-how for the optimal design of technical systems. We illustrate our optimization approach in a case study for the design of a ventilation system with the ambition to minimize the energy consumption for a temporal distribution of diverse load demands. By combining scaling laws with our optimization methods we find the optimal combination of fans and show the advantage of the use of multiple fans.}, language = {en} } @article{PoettgenEdererAltherretal.2015, author = {P{\"o}ttgen, Philipp and Ederer, Thorsten and Altherr, Lena and Lorenz, Ulf and Pelz, Peter F.}, title = {Examination and optimization of a heating circuit for energy-efficient buildings}, series = {Energy Technology}, volume = {4}, journal = {Energy Technology}, number = {1}, publisher = {WILEY-VCH Verlag}, address = {Weinheim}, isbn = {2194-4296}, doi = {10.1002/ente.201500252}, pages = {136 -- 144}, year = {2015}, abstract = {The conference center darmstadtium in Darmstadt is a prominent example of energy efficient buildings. Its heating system consists of different source and consumer circuits connected by a Zortstr{\"o}m reservoir. Our goal was to reduce the energy costs of the system as much as possible. Therefore, we analyzed its supply circuits. The first step towards optimization is a complete examination of the system: 1) Compilation of an object list for the system, 2) collection of the characteristic curves of the components, and 3) measurement of the load profiles of the heat and volume-flow demand. Instead of modifying the system manually and testing the solution by simulation, the second step was the creation of a global optimization program. The objective was to minimize the total energy costs for one year. We compare two different topologies and show opportunities for significant savings.}, language = {en} } @inproceedings{AltherrEdererFarnetaneetal.2017, author = {Altherr, Lena and Ederer, Thorsten and Farnetane, Lucas S. and P{\"o}ttgen, Philipp and Verg{\´e}, Angela and Pelz, Peter F.}, title = {Multicriterial design of a hydrostatic transmission system via mixed-integer programming}, series = {Operations Research Proceedings 2015}, booktitle = {Operations Research Proceedings 2015}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-42901-4}, doi = {10.1007/978-3-319-42902-1_41}, pages = {301 -- 307}, year = {2017}, abstract = {In times of planned obsolescence the demand for sustainability keeps growing. Ideally, a technical system is highly reliable, without failures and down times due to fast wear of single components. At the same time, maintenance should preferably be limited to pre-defined time intervals. Dispersion of load between multiple components can increase a system's reliability and thus its availability inbetween maintenance points. However, this also results in higher investment costs and additional efforts due to higher complexity. Given a specific load profile and resulting wear of components, it is often unclear which system structure is the optimal one. Technical Operations Research (TOR) finds an optimal structure balancing availability and effort. We present our approach by designing a hydrostatic transmission system.}, language = {en} } @article{AltherrEdererPoettgenetal.2015, author = {Altherr, Lena and Ederer, Thorsten and P{\"o}ttgen, Philipp and Lorenz, Ulf and Pelz, Peter F.}, title = {Multicriterial optimization of technical systems considering multiple load and availability scenarios}, series = {Applied Mechanics and Materials}, volume = {807}, journal = {Applied Mechanics and Materials}, editor = {Pelz, Peter F. and Groche, Peter}, isbn = {1660-9336}, doi = {10.4028/www.scientific.net/AMM.807.247}, pages = {247 -- 256}, year = {2015}, abstract = {Cheap does not imply cost-effective -- this is rule number one of zeitgeisty system design. The initial investment accounts only for a small portion of the lifecycle costs of a technical system. In fluid systems, about ninety percent of the total costs are caused by other factors like power consumption and maintenance. With modern optimization methods, it is already possible to plan an optimal technical system considering multiple objectives. In this paper, we focus on an often neglected contribution to the lifecycle costs: downtime costs due to spontaneous failures. Consequently, availability becomes an issue.}, language = {en} } @incollection{Alt2022, author = {Alt, Helmut}, title = {Speicher speichern, Leiter leiten}, series = {Generationenprojekt Energiewende : Elektroenergiepolitik im Spannungsfeld zwischen Vision und Mission / Herbert Niederhausen (Hrsg.)}, booktitle = {Generationenprojekt Energiewende : Elektroenergiepolitik im Spannungsfeld zwischen Vision und Mission / Herbert Niederhausen (Hrsg.)}, publisher = {Books on Demand}, address = {Norderstedt}, isbn = {9783755774389}, pages = {125 -- 136}, year = {2022}, language = {de} } @inproceedings{OstkottePetersHueningetal.2022, author = {Ostkotte, Sebastian and Peters, Constantin and H{\"u}ning, Felix and Bragard, Michael}, title = {Design, implementation and verification of an rotational incremental position encoder based on the magnetic Wiegand effect}, series = {2022 ELEKTRO (ELEKTRO)}, booktitle = {2022 ELEKTRO (ELEKTRO)}, publisher = {IEEE}, isbn = {978-1-6654-6726-1}, issn = {2691-0616}, doi = {10.1109/ELEKTRO53996.2022.9803477}, pages = {6 Seiten}, year = {2022}, abstract = {This paper covers the use of the magnetic Wiegand effect to design an innovative incremental encoder. First, a theoretical design is given, followed by an estimation of the achievable accuracy and an optimization in open-loop operation. Finally, a successful experimental verification is presented. For this purpose, a permanent magnet synchronous machine is controlled in a field-oriented manner, using the angle information of the prototype.}, language = {en} } @inproceedings{ZaehlBiewendtWolfetal.2022, author = {Z{\"a}hl, Philipp M. and Biewendt, Marcel and Wolf, Martin and Eggert, Mathias}, title = {Requirements for competence developing games in the environment of SE Competence Development}, series = {AKWI-Tagungsband zur 35. AKWI-Jahrestagung}, booktitle = {AKWI-Tagungsband zur 35. AKWI-Jahrestagung}, publisher = {GITO}, address = {Berlin}, isbn = {978-3-95545-409-8}, doi = {10.30844/AKWI_2022_05}, pages = {73 -- 88}, year = {2022}, abstract = {Many of today's factors make software development more and more complex, such as time pressure, new technologies, IT security risks, et cetera. Thus, a good preparation of current as well as future software developers in terms of a good software engineering education becomes progressively important. As current research shows, Competence Developing Games (CDGs) and Serious Games can offer a potential solution. This paper identifies the necessary requirements for CDGs to be conducive in principle, but especially in software engineering (SE) education. For this purpose, the current state of research was summarized in the context of a literature review. Afterwards, some of the identified requirements as well as some additional requirements were evaluated by a survey in terms of subjective relevance.}, language = {en} } @inproceedings{BeckerHoefkenSchuetzetal.2016, author = {Becker, Sebastian and H{\"o}fken, Hans-Wilhelm and Sch{\"u}tz, Philip and Schuba, Marko}, title = {IT-forensische Erkennung modifizierter Android-Apps}, series = {Proceedings of DACH Security 2016, Klagenfurt, Austria, September 2016}, booktitle = {Proceedings of DACH Security 2016, Klagenfurt, Austria, September 2016}, editor = {Schartner, P.}, pages = {120 -- 125}, year = {2016}, abstract = {Malware auf Smartphones ist ein Problem, dem auch Strafverfolgungsbeh{\"o}rden immer h{\"a}ufiger gegen{\"u}berstehen. Insbesondere Telefone, bei denen potentiell schadhafte Apps zu einem finanziellen Schaden gef{\"u}hrt haben, finden sich auf den Schreibtischen der Polizei wieder. Dabei m{\"u}ssen die Ermittler m{\"o}glichst schnell und gezielt erkennen k{\"o}nnen, ob eine App tats{\"a}chlich schadhaft manipuliert wurde, was manipuliert wurde und mit wem die App kommuniziert. Klassische Malware-Erkennungsverfahren helfen zwar bei der generellen Erkennung schadhafter Software, sind aber f{\"u}r die polizeiliche Praxis nicht geeignet. Dieses Paper stellt ein Programm vor, welches gerade die forensischen Fragestellungen ber{\"u}cksichtigt und so f{\"u}r den Einsatz in der Strafverfolgung in Frage kommt.}, language = {de} } @inproceedings{BonneyNagelSchuba2016, author = {Bonney, Gregor and Nagel, Stefan and Schuba, Marko}, title = {Risiko Smart Home - Angriff auf ein Babymonitorsystem}, series = {Proceedings of DACH Security 2016, Klagenfurt, Austria, September 2016}, booktitle = {Proceedings of DACH Security 2016, Klagenfurt, Austria, September 2016}, editor = {Schartner, P.}, pages = {371 -- 378}, year = {2016}, abstract = {Unser Zuhause wird zunehmend intelligenter. Smart Homes bieten uns die Steuerung von Haus- oder Unterhaltungstechnik bequem vom Smartphone aus. Junge Familien nutzen die Technologie, um mittels vernetzten Babymonitorsystemen ihren Nachwuchs von {\"u}berall aus im Blick zu haben. Davon auszugehen, dass solche Systeme mit einem Fokus auf Sicherheit entwickelt wurden, um die sehr pers{\"o}nlichen Daten zu sch{\"u}tzen, ist jedoch ein Trugschluss. Die Untersuchung eines handels{\"u}blichen und keineswegs billigen Systems zeigt, dass die Ger{\"a}te sehr einfach kompromittiert und missbraucht werden k{\"o}nnen.}, language = {de} } @incollection{AltherrLeise2021, author = {Altherr, Lena and Leise, Philipp}, title = {Resilience as a concept for mastering uncertainty}, series = {Mastering Uncertainty in Mechanical Engineering}, booktitle = {Mastering Uncertainty in Mechanical Engineering}, publisher = {Springer}, address = {Cham}, isbn = {978-3-030-78353-2}, doi = {10.1007/978-3-030-78354-9}, pages = {412 -- 417}, year = {2021}, language = {en} } @incollection{AltherrLeisePfetschetal.2021, author = {Altherr, Lena and Leise, Philipp and Pfetsch, Marc E. and Schmitt, Andreas}, title = {Optimal design of resilient technical systems on the example of water supply systems}, series = {Mastering Uncertainty in Mechanical Engineering}, booktitle = {Mastering Uncertainty in Mechanical Engineering}, publisher = {Springer}, address = {Cham}, isbn = {978-3-030-78356-3}, pages = {429 -- 433}, year = {2021}, language = {en} } @incollection{LeiseAltherr2021, author = {Leise, Philipp and Altherr, Lena}, title = {Experimental evaluation of resilience metrics in a fluid system}, series = {Mastering Uncertainty in Mechanical Engineering}, booktitle = {Mastering Uncertainty in Mechanical Engineering}, publisher = {Springer}, address = {Cham}, isbn = {978-3-030-78356-3}, pages = {442 -- 447}, year = {2021}, language = {en} } @inproceedings{LorenzAltherrPelz2020, author = {Lorenz, Imke-Sophie and Altherr, Lena and Pelz, Peter F.}, title = {Resilience enhancement of critical infrastructure - graph-theoretical resilience analysis of the water distribution system in the German city of Darmstadt}, series = {14th WCEAM Proceedings}, booktitle = {14th WCEAM Proceedings}, publisher = {Springer}, address = {Cham}, isbn = {978-3-030-64228-0}, doi = {10.1007/978-3-030-64228-0_13}, pages = {137 -- 149}, year = {2020}, abstract = {Water suppliers are faced with the great challenge of achieving high-quality and, at the same time, low-cost water supply. Since climatic and demographic influences will pose further challenges in the future, the resilience enhancement of water distribution systems (WDS), i.e. the enhancement of their capability to withstand and recover from disturbances, has been in particular focus recently. To assess the resilience of WDS, graph-theoretical metrics have been proposed. In this study, a promising approach is first physically derived analytically and then applied to assess the resilience of the WDS for a district in a major German City. The topology based resilience index computed for every consumer node takes into consideration the resistance of the best supply path as well as alternative supply paths. This resistance of a supply path is derived to be the dimensionless pressure loss in the pipes making up the path. The conducted analysis of a present WDS provides insight into the process of actively influencing the resilience of WDS locally and globally by adding pipes. The study shows that especially pipes added close to the reservoirs and main branching points in the WDS result in a high resilience enhancement of the overall WDS.}, language = {en} } @inproceedings{SchaenzleAltherrEdereretal.2015, author = {Sch{\"a}nzle, Christian and Altherr, Lena and Ederer, Thorsten and Pelz, Peter}, title = {TOR - Towards the energetically optimal ventilation system}, pages = {1 Seite}, year = {2015}, language = {en} } @inproceedings{NikolovskiRekeElsenetal.2021, author = {Nikolovski, Gjorgji and Reke, Michael and Elsen, Ingo and Schiffer, Stefan}, title = {Machine learning based 3D object detection for navigation in unstructured environments}, series = {2021 IEEE Intelligent Vehicles Symposium Workshops (IV Workshops)}, booktitle = {2021 IEEE Intelligent Vehicles Symposium Workshops (IV Workshops)}, publisher = {IEEE}, isbn = {978-1-6654-7921-9}, doi = {10.1109/IVWorkshops54471.2021.9669218}, pages = {236 -- 242}, year = {2021}, abstract = {In this paper we investigate the use of deep neural networks for 3D object detection in uncommon, unstructured environments such as in an open-pit mine. While neural nets are frequently used for object detection in regular autonomous driving applications, more unusual driving scenarios aside street traffic pose additional challenges. For one, the collection of appropriate data sets to train the networks is an issue. For another, testing the performance of trained networks often requires tailored integration with the particular domain as well. While there exist different solutions for these problems in regular autonomous driving, there are only very few approaches that work for special domains just as well. We address both the challenges above in this work. First, we discuss two possible ways of acquiring data for training and evaluation. That is, we evaluate a semi-automated annotation of recorded LIDAR data and we examine synthetic data generation. Using these datasets we train and test different deep neural network for the task of object detection. Second, we propose a possible integration of a ROS2 detector module for an autonomous driving platform. Finally, we present the performance of three state-of-the-art deep neural networks in the domain of 3D object detection on a synthetic dataset and a smaller one containing a characteristic object from an open-pit mine.}, language = {en} } @inproceedings{AmirBauckhageChircuetal.2022, author = {Amir, Malik and Bauckhage, Christian and Chircu, Alina and Czarnecki, Christian and Knopf, Christian and Piatkowski, Nico and Sultanow, Eldar}, title = {What can we expect from quantum (digital) twins?}, series = {Wirtschaftsinformatik 2022 Proceedings}, booktitle = {Wirtschaftsinformatik 2022 Proceedings}, publisher = {AIS Electronic Library (AISeL)}, pages = {1 -- 14}, year = {2022}, abstract = {Digital twins enable the modeling and simulation of real-world entities (objects, processes or systems), resulting in improvements in the associated value chains. The emerging field of quantum computing holds tremendous promise forevolving this virtualization towards Quantum (Digital) Twins (QDT) and ultimately Quantum Twins (QT). The quantum (digital) twin concept is not a contradiction in terms - but instead describes a hybrid approach that can be implemented using the technologies available today by combining classicalcomputing and digital twin concepts with quantum processing. This paperpresents the status quo of research and practice on quantum (digital) twins. It alsodiscuses their potential to create competitive advantage through real-timesimulation of highly complex, interconnected entities that helps companies better address changes in their environment and differentiate their products andservices.}, language = {en} } @inproceedings{RitschelStenzelCzarneckietal.2021, author = {Ritschel, Konstantin and Stenzel, Adina and Czarnecki, Christian and Hong, Chin-Gi}, title = {Realizing robotic process automation potentials: an architectural perspective on a real-life implementation case}, series = {GI Edition Proceedings Band 314 "INFORMATIK 2021" Computer Science \& Sustainability}, booktitle = {GI Edition Proceedings Band 314 "INFORMATIK 2021" Computer Science \& Sustainability}, editor = {Gesellschaft f{\"u}r Informatik e.V. (GI),}, publisher = {K{\"o}llen}, address = {Bonn}, isbn = {9783885797081}, issn = {1617-5468}, doi = {10.18420/informatik2021-108}, pages = {1303 -- 1311}, year = {2021}, abstract = {The initial idea of Robotic Process Automation (RPA) is the automation of business processes through a simple emulation of user input and output by software robots. Hence, it can be assumed that no changes of the used software systems and existing Enterprise Architecture (EA) is required. In this short, practical paper we discuss this assumption based on a real-life implementation project. We show that a successful RPA implementation might require architectural work during analysis, implementation, and migration. As practical paper we focus on exemplary lessons-learned and new questions related to RPA and EA.}, language = {en} } @inproceedings{AuthCzarneckiBensberg2019, author = {Auth, Gunnar and Czarnecki, Christian and Bensberg, Frank}, title = {Impact of robotic process automation on enterprise architectures}, series = {GI Edition Proceedings Band 295 INFORMATIK 2019, Workshop-Beitr{\"a}ge}, booktitle = {GI Edition Proceedings Band 295 INFORMATIK 2019, Workshop-Beitr{\"a}ge}, editor = {Draude, Claude and Lange, Martin and Sick, Bernhard and Gesellschaft f{\"u}r Informatik e.V. (GI),}, publisher = {K{\"o}llen}, address = {Bonn}, isbn = {9783885796893}, issn = {1617-5468}, doi = {10.18420/inf2019_ws05}, pages = {59 -- 65}, year = {2019}, abstract = {The initial idea of Robotic Process Automation (RPA) is the automation of business processes through the presentation layer of existing application systems. For this simple emulation of user input and output by software robots, no changes of the systems and architecture is required. However, considering strategic aspects of aligning business and technology on an enterprise level as well as the growing capabilities of RPA driven by artificial intelligence, interrelations between RPA and Enterprise Architecture (EA) become visible and pose new questions. In this paper we discuss the relationship between RPA and EA in terms of perspectives and implications. As workin- progress we focus on identifying new questions and research opportunities related to RPA and EA.}, language = {en} } @inproceedings{BrockmannSultanowCzarnecki2019, author = {Brockmann, Carsten and Sultanow, Eldar and Czarnecki, Christian}, title = {Is enterprise architecture still relevant in the digital age?}, series = {GI Edition Proceedings Band 295 INFORMATIK 2019, Workshop-Beitr{\"a}ge}, booktitle = {GI Edition Proceedings Band 295 INFORMATIK 2019, Workshop-Beitr{\"a}ge}, editor = {Draude, Claude and Lange, Martin and Sick, Bernhard}, publisher = {K{\"o}llen}, address = {Bonn}, isbn = {9783885796893}, issn = {1617-5468}, doi = {10.18420/inf2019_ws01}, pages = {21 -- 21}, year = {2019}, language = {en} } @inproceedings{BensbergAuthCzarneckietal.2018, author = {Bensberg, Frank and Auth, Gunnar and Czarnecki, Christian and W{\"o}rndle, Christopher}, title = {Transforming literature-intensive research processes through text analytics - design, implementation and lessons learned}, editor = {Kemal İlter, H.}, doi = {10.6084/m9.figshare.7582073.v1}, pages = {9 Seiten}, year = {2018}, abstract = {The continuing growth of scientific publications raises the question how research processes can be digitalized and thus realized more productively. Especially in information technology fields, research practice is characterized by a rapidly growing volume of publications. For the search process various information systems exist. However, the analysis of the published content is still a highly manual task. Therefore, we propose a text analytics system that allows a fully digitalized analysis of literature sources. We have realized a prototype by using EBSCO Discovery Service in combination with IBM Watson Explorer and demonstrated the results in real-life research projects. Potential addressees are research institutions, consulting firms, and decision-makers in politics and business practice.}, language = {en} } @inproceedings{BrockmannSultanowCzarnecki2018, author = {Brockmann, Carsten and Sultanow, Eldar and Czarnecki, Christian}, title = {Enterprise architectures between agility and traditional methodologies}, series = {GI Edition Proceedings Band 285 Workshops der INFORMATIK 2018}, booktitle = {GI Edition Proceedings Band 285 Workshops der INFORMATIK 2018}, editor = {Czarnecki, Christian and Brockmann, Carsten and Sultanow, Eldar and Koschmider, Agnes and Selzer, Annika and Gesellschaft f{\"u}r Informatik e. V.,}, publisher = {K{\"o}llen}, address = {Bonn}, isbn = {9783885796794}, issn = {1617-5468}, pages = {1 Seite}, year = {2018}, abstract = {For this year's workshop on Enterpirse Architecture in Research and Practice we have received eight submissions from which four have passed the rigorous peer-review. The acceptance quote of 50\% assures that only advancements in the field are included in our workshop.}, language = {en} } @inproceedings{AllalBannisterBuismanetal.2022, author = {Allal, D. and Bannister, R. and Buisman, K. and Capriglione, D. and Di Capua, G. and Garc{\´i}a-Patr{\´o}n, M. and Gatzweiler, Thomas and Gellersen, F. and Harzheim, Thomas and Heuermann, Holger and Hoffmann, J. and Izbrodin, A. and Kuhlmann, K. and Lahbacha, K. and Maffucci, A. and Miele, G. and Mubarak, F. and Salter, M. and Pham, T.D. and Sayegh, A. and Singh, D. and Stein, F. and Zeier, M.}, title = {RF measurements for future communication applications: an overview}, series = {2022 IEEE International Symposium on Measurements \& Networking (M\&N)}, booktitle = {2022 IEEE International Symposium on Measurements \& Networking (M\&N)}, publisher = {IEEE}, isbn = {978-1-6654-8362-9}, issn = {2639-5061}, doi = {10.1109/MN55117.2022.9887740}, pages = {1 -- 6}, year = {2022}, abstract = {In this paper research activities developed within the FutureCom project are presented. The project, funded by the European Metrology Programme for Innovation and Research (EMPIR), aims at evaluating and characterizing: (i) active devices, (ii) signal- and power integrity of field programmable gate array (FPGA) circuits, (iii) operational performance of electronic circuits in real-world and harsh environments (e.g. below and above ambient temperatures and at different levels of humidity), (iv) passive inter-modulation (PIM) in communication systems considering different values of temperature and humidity corresponding to the typical operating conditions that we can experience in real-world scenarios. An overview of the FutureCom project is provided here, then the research activities are described.}, language = {en} } @incollection{HebelHerrmannRitzetal.2022, author = {Hebel, Christoph and Herrmann, Ulf and Ritz, Thomas and R{\"o}th, Thilo and Anthrakidis, Anette and B{\"o}ker, J{\"o}rg and Franzke, Till and Grodzki, Thomas and Merkens, Torsten and Sch{\"o}ttler, Mirjam}, title = {FlexSHARE - Methodisches Framework zur innovativen Gestaltung der urbanen Mobilit{\"a}t durch Sharing- Angebote}, series = {Transforming Mobility - What Next?}, booktitle = {Transforming Mobility - What Next?}, publisher = {Springer Gabler}, address = {Wiesbaden}, isbn = {978-3-658-36429-8}, doi = {10.1007/978-3-658-36430-4_10}, pages = {153 -- 169}, year = {2022}, abstract = {Das Ziel des INTERREG-Projektes „SHAREuregio" (FKZ: 34.EFRE-0300134) ist es, grenz{\"u}berschreitende Mobilit{\"a}t in der Euregio Rhein-Maas-Nord zu erm{\"o}glichen und zu f{\"o}rdern. Dazu soll ein elektromobiles Car- und Bikesharing- System entwickelt und in der Stadt M{\"o}nchengladbach, im Kreis Viersen sowie in den Gemeinden Roermond und Venlo (beide NL) zusammen mit den Partnern Wirtschaftsf{\"o}rderung M{\"o}nchengladbach, Wirtschaftsf{\"o}rderung f{\"u}r den Kreis Viersen, NEW AG, Goodmoovs (NL), Greenflux (NL) und der FH Aachen implementiert werden. Zun{\"a}chst richtet sich das Angebot, bestehend aus 40 Elektroautos und 40 Elektrofahrr{\"a}dern, an Unternehmen und wird nach einer Erprobungsphase, mit einer gr{\"o}ßeren Anzahl an Fahrzeugen, auch f{\"u}r Privatpersonen verf{\"u}gbar gemacht werden. Die Fahrzeuge stehen bei den jeweiligen Anwendungspartnern in Deutschland und den Niederlanden. Im Rahmen dieses Projektes hat die FH Aachen „FlexSHARE" entwickelt - ein methodisches Framework zur innovativen Gestaltung urbaner Sharing- Angebote. Das Framework erm{\"o}glicht es, anhand von messbaren Kenngr{\"o}ßen, bedarfsgerechte und auf die Region abgestimmte Sharing-Systeme zu entwickeln.}, language = {de} } @article{CzarneckiBensbergAuth2019, author = {Czarnecki, Christian and Bensberg, Frank and Auth, Gunnar}, title = {Die Rolle von Softwarerobotern f{\"u}r die zuk{\"u}nftige Arbeitswelt}, series = {HMD Praxis der Wirtschaftsinformatik}, volume = {56}, journal = {HMD Praxis der Wirtschaftsinformatik}, number = {4}, publisher = {Springer}, address = {Cham}, issn = {2198-2775}, doi = {10.1365/s40702-019-00548-z}, pages = {795 -- 808}, year = {2019}, abstract = {Im Rahmen der Digitalisierung ist die zunehmende Automatisierung von bisher manuellen Prozessschritten ein Aspekt, der massive Auswirkungen auf die zuk{\"u}nftige Arbeitswelt haben wird. In diesem Kontext werden an den Einsatz von Softwarerobotern zur Prozessautomatisierung hohe Erwartungen gekn{\"u}pft. Bei den Implementierungsans{\"a}tzen wird die Diskussion aktuell insbesondere durch Robotic Process Automation (RPA) und Chatbots gepr{\"a}gt. Beide Ans{\"a}tze verfolgen das gemeinsame Ziel einer 1:1-Automatisierung von menschlichen Handlungen und dadurch ein direktes Ersetzen von Mitarbeitern durch Maschinen. Bei RPA werden Prozesse durch Softwareroboter erlernt und automatisiert ausgef{\"u}hrt. Dabei emulieren RPA-Roboter die Eingaben auf der bestehenden Pr{\"a}sentationsschicht, so dass keine {\"A}nderungen an vorhandenen Anwendungssystemen notwendig sind. Am Markt werden bereits unterschiedliche RPA-L{\"o}sungen als Softwareprodukte angeboten. Durch Chatbots werden Ein- und Ausgaben von Anwendungssystemen {\"u}ber nat{\"u}rliche Sprache realisiert. Dadurch ist die Automatisierung von unternehmensexterner Kommunikation (z. B. mit Kunden) aber auch von unternehmensinternen Assistenzt{\"a}tigkeiten m{\"o}glich. Der Beitrag diskutiert die Auswirkungen von Softwarerobotern auf die Arbeitswelt anhand von Anwendungsbeispielen und erl{\"a}utert die unternehmensindividuelle Entscheidung {\"u}ber den Einsatz von Softwarerobotern anhand von Effektivit{\"a}ts- und Effizienzzielen.}, language = {de} } @article{BensbergAuthCzarnecki2018, author = {Bensberg, Frank and Auth, Gunnar and Czarnecki, Christian}, title = {Einsatz von Text Analytics zur Unterst{\"u}tzung literaturintensiver Forschungsprozesse: Konzeption, Realisierung und Lessons Learned}, series = {Anwendungen und Konzepte der Wirtschaftsinformatik}, volume = {2018}, journal = {Anwendungen und Konzepte der Wirtschaftsinformatik}, number = {8}, publisher = {AKWI}, address = {Luzern}, issn = {2296-4592}, doi = {10.26034/lu.akwi.2018.3221}, pages = {1 -- 6}, year = {2018}, abstract = {Das anhaltende Wachstum wissenschaftlicher Ver{\"o}ffentlichungen wirft die Fragestellung auf, wie Literaturana-lysen im Rahmen von Forschungsprozessen digitalisiert und somit produktiver realisiert werden k{\"o}nnen. Insbesondere in informationstechnischen Fachgebieten ist die Forschungspraxis durch ein rasant wachsendes Publikationsaufkommen gekennzeichnet. Infolgedessen bietet sich der Einsatz von Methoden der Textanalyse (Text Analytics) an, die Textdaten automatisch vorbereiten und verarbeiten k{\"o}nnen. Erkenntnisse entstehen dabei aus Analysen von Wortarten und Subgruppen, Korrelations- sowie Zeitreihenanalysen. Dieser Beitrag stellt die Konzeption und Realisierung eines Prototypen vor, mit dem Anwender bibliographische Daten aus der etablierten Literaturdatenbank EBSCO Discovery Service mithilfe textanalytischer Methoden erschließen k{\"o}nnen. Der Prototyp basiert auf dem Analysesystem IBM Watson Explorer, das Hochschulen lizenzkostenfrei zur Verf{\"u}gung steht. Potenzielle Adressaten des Prototypen sind Forschungseinrichtungen, Beratungsunternehmen sowie Entscheidungstr{\"a}ger in Politik und Unternehmenspraxis.}, language = {de} } @article{CzarneckiWinkelmannSpiliopoulou2013, author = {Czarnecki, Christian and Winkelmann, Axel and Spiliopoulou, Myra}, title = {Referenzprozessabl{\"a}ufe f{\"u}r Telekommunikationsunternehmen: Eine Erweiterung des eTOM-Modells}, series = {Wirtschaftsinformatik}, volume = {55}, journal = {Wirtschaftsinformatik}, number = {2}, publisher = {Springer Fachmedien}, address = {Wiesbaden}, issn = {1861-8936}, doi = {10.1007/s11576-013-0351-9}, pages = {83 -- 97}, year = {2013}, abstract = {Der Telekommunikationsmarkt erf{\"a}hrt substanzielle Ver{\"a}nderungen. Neue Gesch{\"a}ftsmodelle, innovative Dienstleistungen und Technologien erfordern Reengineering, Transformation und Prozessstandardisierung. Mit der Enhanced Telecom Operation Map (eTOM) bietet das TM Forum ein international anerkanntes de facto Referenz-Prozess-Framework basierend auf spezifischen Anforderungen und Auspr{\"a}gungen der Telekommunikationsindustrie an. Allerdings enth{\"a}lt dieses Referenz-Framework nur eine hierarchische Sammlung von Prozessen auf unterschiedlichen Abstraktionsebenen. Eine Kontrollsicht verstanden als sequenzielle Anordnung von Aktivit{\"a}ten und daraus resultierend ein realer Prozessablauf fehlt ebenso wie eine Ende-zu-Ende-Sicht auf den Kunden. In diesem Artikel erweitern wir das eTOM-Referenzmodell durch Referenzprozessabl{\"a}ufe, in welchen wir das Wissen {\"u}ber Prozesse in Telekommunikationsunternehmen abstrahieren und generalisieren. Durch die Referenzprozessabl{\"a}ufe werden Unternehmen bei dem strukturierten und transparenten (Re-)Design ihrer Prozesse unterst{\"u}tzt. Wir demonstrieren die Anwendbarkeit und N{\"u}tzlichkeit unserer Referenzprozessabl{\"a}ufe in zwei Fallstudien und evaluieren diese anhand von Kriterien f{\"u}r die Bewertung von Referenzmodellen. Die Referenzprozessabl{\"a}ufe wurden vom TM Forum in den Standard aufgenommen und als Teil von eTOM Version 9 ver{\"o}ffentlicht. Dar{\"u}ber hinaus diskutieren wir die Komponenten unseres Ansatzes, die auch außerhalb der Telekommunikationsindustrie angewandt werden k{\"o}nnen.}, language = {de} } @article{CzarneckiSpiliopoulou2012, author = {Czarnecki, Christian and Spiliopoulou, Myra}, title = {A holistic framework for the implementation of a next generation network}, series = {International Journal of Business Information Systems}, volume = {9}, journal = {International Journal of Business Information Systems}, number = {4}, publisher = {Inderscience Enterprises}, address = {Olney, Bucks}, issn = {1746-0972}, doi = {10.1504/IJBIS.2012.046291}, pages = {385 -- 401}, year = {2012}, abstract = {As the potential of a next generation network (NGN) is recognised, telecommunication companies consider switching to it. Although the implementation of an NGN seems to be merely a modification of the network infrastructure, it may trigger or require changes in the whole company, because it builds upon the separation between service and transport, a flexible bundling of services to products and the streamlining of the IT infrastructure. We propose a holistic framework, structured into the layers 'strategy', 'processes' and 'information systems' and incorporate into each layer all concepts necessary for the implementation of an NGN, as well as the alignment of these concepts. As a first proof-of-concept for our framework we have performed a case study on the introduction of NGN in a large telecommunication company; we show that our framework captures all topics that are affected by an NGN implementation.}, language = {en} } @article{CzarneckiWinkelmannSpiliopoulou2010, author = {Czarnecki, Christian and Winkelmann, Axel and Spiliopoulou, Myra}, title = {Services in electronic telecommunication markets: a framework for planning the virtualization of processes}, series = {Electronic Markets}, volume = {20}, journal = {Electronic Markets}, number = {3-4}, publisher = {Springer}, address = {Berlin}, issn = {1422-8890}, doi = {10.1007/s12525-010-0045-8}, pages = {197 -- 207}, year = {2010}, abstract = {The potential of electronic markets in enabling innovative product bundles through flexible and sustainable partnerships is not yet fully exploited in the telecommunication industry. One reason is that bundling requires seamless de-assembling and re-assembling of business processes, whilst processes in telecommunication companies are often product-dependent and hard to virtualize. We propose a framework for the planning of the virtualization of processes, intended to assist the decision maker in prioritizing the processes to be virtualized: (a) we transfer the virtualization pre-requisites stated by the Process Virtualization Theory in the context of customer-oriented processes in the telecommunication industry and assess their importance in this context, (b) we derive IT-oriented requirements for the removal of virtualization barriers and highlight their demand on changes at different levels of the organization. We present a first evaluation of our approach in a case study and report on lessons learned and further steps to be performed.}, language = {en} } @inproceedings{SchnejiderWisselinkCzarnecki2017, author = {Schnejider, Dominik and Wisselink, Frank and Czarnecki, Christian}, title = {Transformation von Wertsch{\"o}pfungsketten durch das Internet der Dinge - Bewertungsrahmen und Fallstudie}, series = {GI Edition Proceedings Band 275 INFORMATIK 2017}, booktitle = {GI Edition Proceedings Band 275 INFORMATIK 2017}, editor = {Eibl, Maximilian and Gaedke, Martin and Gesellschaft f{\"u}r Informatik e. V. (GI),}, publisher = {K{\"o}llen}, address = {Bonn}, isbn = {978-3-88579-669-5}, issn = {1617-5468}, doi = {10.18420/in2017_208}, pages = {2081 -- 2094}, year = {2017}, abstract = {Momentan finden in vielen Branchen umfassende Ver{\"a}nderungen von M{\"a}rkten und Wertsch{\"o}pfungsketten statt, welche auch als Digitale Transformation bezeichnet werden. In diesem Zusammenhang wird das Internet der Dinge (Internet of Things, IoT) als ein wichtiger technischer Enabler der Ver{\"a}nderungen angesehen. Prim{\"a}re Ziele des IoT sind die Steuerung physischer Gegen-st{\"a}nde aus der Distanz und das Erfassen von Informationen aus dem Umfeld dieser Gegenst{\"a}nde. Welche neuen Gesch{\"a}fts-bzw. Partnermodelle entstehen durch die gemeinsame Nutzung von IoT-Daten und Big-Data-Technologien und welcher qualitative Mehrwert wird dadurch geschaffen? Als Antwort wird in diesem Beitrag ein Bewertungsrahmen zur qualitativen Wertsch{\"o}pfungsanalyse von IoT vorgeschlagen. Anhand dieses Bewertungsrahmens wird ein Anwendungsfall untersucht, der in anonymisierter Form an konkrete Praxisprojekte angelehnt ist. Konkret wird ein Anwendungsfall betrachtet, der eine Abfallwirtschaft 2.0 basierend auf dem Einsatz von IoT vorschl{\"a}gt. Aus den Untersuchungsergebnissen gehen beispielsweise Erkenntnisse hervor, wie Gesch{\"a}ftsmodelle auf Basis eines unentgeltlichen Informationsaustauschs durch IoT gestaltet werden k{\"o}nnen.}, language = {de} } @inproceedings{ThomeCzarneckiAuthetal.2017, author = {Thom{\´e}, Tristan Eberhard and Czarnecki, Christian and Auth, Gunnar and Bensberg, Frank}, title = {Erweiterung des Referenzprozessmodells eTOM um die Anforderungen des deutschen IT-Sicherheitsgesetzes}, series = {Prozesse, Technologie, Anwendungen, Systeme und Management 2017. Angewandte Forschung in der Wirtschaftsinformatik}, booktitle = {Prozesse, Technologie, Anwendungen, Systeme und Management 2017. Angewandte Forschung in der Wirtschaftsinformatik}, editor = {Barton, Thomas and Herrmann, Frank and Meister, Vera G. and M{\"u}ller, Christian and Seel, Christian}, publisher = {mana-Buch}, address = {Heide}, isbn = {978-3-944330-56-3}, pages = {51 -- 60}, year = {2017}, abstract = {Kritische Infrastrukturen sind prim{\"a}re Ziele krimineller Hacker. Der Deutsche Bundestag reagierte darauf am 25. Juli 2015 mit einem Gesetz zur Verbesserung der Sicherheit von ITSystemen, dem IT-Sicherheitsgesetz. Dies verlangt von Betreibern kritischer Infrastrukturen, angemessene Mindeststandards f{\"u}r organisatorische und technische Sicherheit zu implementieren, um den Betrieb und die Verf{\"u}gbarkeit dieser Infrastruktur zu gew{\"a}hrleisten. Telekommunikationsunternehmen sind einerseits von diesem Gesetz in besonderem Maße betroffen und verf{\"u}gen andererseits mit dem Rahmenwerk enhanced Telecom Operations Map (eTOM) {\"u}ber ein international anerkanntes Referenzmodell zur Gestaltung von Gesch{\"a}ftsprozessen in dieser Branche. Da s{\"a}mtliche Telekommunikationsunternehmen in Deutschland verpflichtet sind, das Gesetz innerhalb eines bestimmten Zeitrahmens zu implementieren, pr{\"a}sentiert dieser Beitrag einen Vorschlag zur Erweiterung von eTOM um die relevanten Anforderungen des deutschen IT-Sicherheitsgesetzes.}, language = {de} } @inproceedings{SchneiderWisselinkCzarnecki2017, author = {Schneider, Dominik and Wisselink, Frank and Czarnecki, Christian}, title = {Qualitative Wertsch{\"o}pfungsanalyse von Anwendungsf{\"a}llen des Narrowband Internet of Things}, series = {Prozesse, Technologie, Anwendungen, Systeme und Management 2017. Angewandte Forschung in der Wirtschaftsinformatik}, booktitle = {Prozesse, Technologie, Anwendungen, Systeme und Management 2017. Angewandte Forschung in der Wirtschaftsinformatik}, editor = {Barton, Thomas and Herrmann, Frank and Meister, Vera G. and M{\"u}ller, Christian and Seel, Christian}, publisher = {mana-Buch}, address = {Heide}, isbn = {978-3-944330-56-3}, pages = {184 -- 193}, year = {2017}, abstract = {Prim{\"a}re Ziele des Internets der Dinge sind die Steuerung physischer Gegenst{\"a}nde aus der Distanz und das Erfassen von Informationen aus dem Umfeld dieser Gegenst{\"a}nde. Dazu werden Hardwarekomponenten in Gegenst{\"a}nde des t{\"a}glichen Lebens und die Umwelt integriert. Mithilfe von Informations- und Kommunikationstechnologien entsteht hieraus das Internet der Dinge (Internet of Things, IoT). Vor einem Jahr wurde mit Narrowband Internet of Things (NB-IoT) eine Technologie die es erm{\"o}glicht, Hardwarekomponenten energieeffizient und unmittelbar {\"u}ber das Mobilfunknetz zu vernetzen. Gegenst{\"a}nde werden dadurch {\"u}ber große Reichweiten eigenst{\"a}ndig kommunikationsf{\"a}hig. Das IoT steht mit NB-IoT vor einem gestiegenen Nutzenpotenzial, da eine zunehmende Anzahl miteinander verbundener Gegenst{\"a}nde und der Austausch gr{\"o}ßerer Datenmengen realisierbar sind. Damit sind aus wirtschaftlicher Sicht neue, innovative Anwendungsf{\"a}lle des IoT m{\"o}glich, die auch bereits in der Praxis diskutiert werden. In diesem Beitrag wird anhand eines konkreten Anwendungsfalls untersucht, welche neuen Gesch{\"a}fts- bzw. Partnermodelle durch die gemeinsame Nutzung von NB-IoT-Daten und Big Data-Technologien entstehen und welcher qualitative Mehrwert f{\"u}r die an einem Anwendungsfall beteiligten Stakeholder geschaffen wird. Dazu wird - einem konstruktionsorientierten Forschungsansatz folgend - ein Bewertungsrahmen zur qualitativen Wertsch{\"o}pfungsanalyse von NB-IoT entwickelt, der u.a. auf der Schablone nach Cockburn und dem Business Model Canvas basiert. Anhand dieses Bewertungsrahmens wird ein Anwendungsfall untersucht, der in anonymisierter Form an konkrete Praxisprojekte angelehnt ist. Konkret wird ein Anwendungsfall betrachtet, der einen Fahrradverleih 2.0 basierend auf dem Einsatz von NB-IoT vorschl{\"a}gt. Aus den Untersuchungsergebnissen gehen beispielsweise Erkenntnisse hervor, wie Gesch{\"a}ftsmodelle auf}, language = {de} } @inproceedings{CzarneckiDietze2017, author = {Czarnecki, Christian and Dietze, Christian}, title = {Domain-Specific reference modeling in the telecommunications industry}, series = {DESRIST 2017: Designing the Digital Transformation}, booktitle = {DESRIST 2017: Designing the Digital Transformation}, editor = {Maedche, Alexander and vom Brocke, Jan and Hevner, Alan}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-59144-5}, doi = {10.1007/978-3-319-59144-5_19}, pages = {313 -- 329}, year = {2017}, abstract = {The telecommunications industry is currently going through a major transformation. In this context, the enhanced Telecom Operations Map (eTOM) is a domain-specific process reference model that is offered by the industry organization TM Forum. In practice, eTOM is well accepted and confirmed as de facto standard. It provides process definitions and process flows on different levels of detail. This article discusses the reference modeling of eTOM, i.e., the design, the resulting artifact, and its evaluation based on three project cases. The application of eTOM in three projects illustrates the design approach and concrete models on strategic and operational levels. The article follows the Design Science Research (DSR) paradigm. It contributes with concrete design artifacts to the transformational needs of the telecommunications industry and offers lessons-learned from a general DSR perspective.}, language = {en} } @inproceedings{Czarnecki2016, author = {Czarnecki, Christian}, title = {Design und Nutzung einer industriespezifischen Referenzarchitektur f{\"u}r die Telekommunikationsindustrie}, series = {GI Edition Proceedings Band 259 INFORMATIK 2016. 26.-30. September 2016 Klagenfurt}, booktitle = {GI Edition Proceedings Band 259 INFORMATIK 2016. 26.-30. September 2016 Klagenfurt}, editor = {Mayr, Heinrich C. and Pinzger, Martin and Gesellschaft f{\"u}r Informatik e. V. (GI),}, publisher = {K{\"o}llen}, address = {Bonn}, isbn = {9783885796534}, issn = {1617-5468}, pages = {807 -- 814}, year = {2016}, abstract = {Zur Unterst{\"u}tzung des Transformationsbedarfs von Telekommunikationsunternehmen sind die Referenzmodelle des TM Forums in der Praxis weltweit anerkannt. Dabei findet jedoch meist eine losgel{\"o}ste Nutzung f{\"u}r spezifische Einzelthemen statt. Daher f{\"u}hrt dieser Artikel die bestehenden Inhalte in einer industriespezifischen, {\"u}bergreifenden Referenzarchitektur zusammen. Der Fokus liegt auf den Ebenen Aufbauorganisation, Prozesse, Applikationen und Daten. Dar{\"u}ber hinaus werden inhaltliche Architekturdom{\"a}nen zur Strukturierung angeboten. Die Referenzarchitektur ist hierarchisch aufgebaut und wird hier beispielhaft f{\"u}r ausgew{\"a}hlte, aggregierte Inhalte beschrieben. Als erste Evaluation wird die Anwendung der Referenzarchitektur in drei Praxisprojekten erl{\"a}utert.}, language = {de} } @inproceedings{BensbergAuthCzarnecki2018, author = {Bensberg, Frank and Auth, Gunnar and Czarnecki, Christian}, title = {Unterst{\"u}tzung von Wissenstransferprozessen durch Erschließung von Literaturdatenbanken - ein gestaltungsorientierter Ansatz auf Basis von Text Analytics}, series = {Wissenstransfer in der Wirtschaftsinformatik Fachgespr{\"a}ch im Rahmen der MKWI 2018}, booktitle = {Wissenstransfer in der Wirtschaftsinformatik Fachgespr{\"a}ch im Rahmen der MKWI 2018}, editor = {Hofmann, Georg Rainer and Alm, Wolfgang}, publisher = {IMI-Verlag ; Hochschule Aschaffenburg, Information Management Institut}, address = {Aschaffenburg}, isbn = {9783981844207}, pages = {6 -- 15}, year = {2018}, abstract = {Angesichts des anhaltenden Wachstums wissenschaftlicher Ver{\"o}ffentlichungen werden Instrumente ben{\"o}tigt, um Literaturanalysen durch Digitalisierung produktiver zu gestalten. Dieser Beitrag stellt einen Ansatz vor, der bibliographische Daten aus der Literaturdatenbank EBSCO Discovery Service mithilfe von Text-Analytics-Methoden erschließt. Die L{\"o}sung basiert auf dem Textanalysesystem IBM Watson Explorer und eignet sich f{\"u}r explorative Literaturanalysen, um beispielsweise den Status quo emergierender Technologiefelder in der Literatur zu reflektieren. Die generierten Ergebnisse sind in den Kontext der zunehmenden Werkzeugunterst{\"u}tzung des Literaturrechercheprozesses einzuordnen und k{\"o}nnen f{\"u}r intra- sowie interinstitutionelle Wissenstransferprozesse in Forschungs- und Beratungskontexten genutzt werden.}, language = {de} } @article{CzarneckiDietze2020, author = {Czarnecki, Christian and Dietze, Christian}, title = {Gestaltungsorientierte Forschung am Beispiel der Referenzmodellierung in der Telekommunikationsindustrie}, series = {HMD Praxis der Wirtschaftsinformatik}, volume = {57}, journal = {HMD Praxis der Wirtschaftsinformatik}, number = {2}, publisher = {Springer Nature}, address = {Cham}, issn = {2198-2775}, doi = {10.1365/s40702-020-00594-y}, pages = {310 -- 323}, year = {2020}, abstract = {Am Beispiel der Telekommunikationsindustrie zeigt der Beitrag eine konkrete Ausgestaltung anwendungsorientierter Forschung, die sowohl f{\"u}r die Praxis als auch f{\"u}r die Wissenschaft nutzen- und erkenntnisbringend ist. Forschungsgegenstand sind die Referenzmodelle des Industriegremiums TM Forum, die von vielen Telekommunikationsunternehmen zur Transformation ihrer Strukturen und Systeme genutzt werden. Es wird die langj{\"a}hrige Forschungst{\"a}tigkeit bei der Weiterentwicklung und Anwendung dieser Referenzmodelle beschrieben. Dabei wird ein konsequent gestaltungsorientierter Forschungsansatz verfolgt. Das Zusammenspiel aus kontinuierlicher Weiterentwicklung in Zusammenarbeit mit einem Industriegremium und der Anwendung in vielf{\"a}ltigen Praxisprojekten f{\"u}hrt zu einer erfolgreichen Symbiose aus praktischer Nutzengenerierung sowie wissenschaftlichem Erkenntnisgewinn. Der Beitrag stellt den gew{\"a}hlten Forschungsansatz anhand konkreter Beispiele vor. Darauf basierend werden Empfehlungen und Herausforderungen f{\"u}r eine gestaltungs- und praxisorientierte Forschung diskutiert.}, language = {de} } @inproceedings{NursinskiStolbergGangatharanCzarnecki2016, author = {Nursinski-Stolberg, Andr{\´e} and Gangatharan, Kiritharan and Czarnecki, Christian}, title = {Development of a subject-oriented reference process model for the telecommunications industry}, series = {GI Edition Proceedings Band 259 INFORMATIK 2016}, booktitle = {GI Edition Proceedings Band 259 INFORMATIK 2016}, editor = {Mayr, Heinrich C. and Pinzger, Martin}, publisher = {Gesellschaft f{\"u}r Informatik e.V.}, address = {Bonn}, isbn = {9783885796534}, issn = {1617-5468}, pages = {699 -- 712}, year = {2016}, abstract = {Generally the usage of reference models can be structured top-down or bottom-up. The practical need of agile change and flexible organizational implementation requires a consistent mapping to an operational level. In this context, well-established reference process models are typically structured top-down. The subject-oriented Business Process Management (sBPM) offers a modeling concept that is structured bottom-up and concentrates on the process actors on an operational level. This paper applies sBPM to the enhanced Telecom Operations Map (eTOM), a well-accepted reference process model in the telecommunications industry. The resulting design artifact is a concrete example for a combination of a bottom-up and top-down developed reference model. The results are evaluated and confirmed in practical context through the involvement of the industry body TMForum.}, language = {en} } @inproceedings{CzarneckiWinkelmannSpiliopoulou2012, author = {Czarnecki, Christian and Winkelmann, Axel and Spiliopoulou, Myra}, title = {Transformation in Telecommunication - Analyse und Clustering von Real-life Projekten}, series = {Multikonferenz Wirtschaftsinformatik 2012}, booktitle = {Multikonferenz Wirtschaftsinformatik 2012}, editor = {Mattfeld, Dirk Christian and Robra-Bissantz, Susanne}, publisher = {Gito}, address = {Berlin}, isbn = {9783942183635}, pages = {985 -- 998}, year = {2012}, abstract = {Die Ver{\"a}nderungen des Telekommunikationsmarktes haben in der Praxis zu einer Vielzahl von Transformationsprojekten gef{\"u}hrt. Was geh{\"o}rt aber zu einem "Transformationsprojekt", welche Prozesse und Systeme werden ver{\"a}ndert? Zur Beantwortung dieser Frage haben wir 184 Berichte zu Projekten analysiert, die als "Transformationsprojekte" bezeichnet waren. F{\"u}r die Analyse haben wir einen Kodierungsrahmen konzipiert und anhand dessen die Berichte mit einem hierarchischen Clustering-Verfahren in Themen gruppiert. Die Ergebnisse liefern Hinweise {\"u}ber die in der Praxis gesetzten Schwerpunkte und Priorit{\"a}ten. Sie k{\"o}nnen somit als Unterst{\"u}tzung f{\"u}r Unternehmen dienen, die ein Transformationsprojekt planen. Sie weisen zudem darauf hin, in welchen Bereichen eines Unternehmens Unterst{\"u}tzung durch wissenschaftlich erprobte Werkzeuge und Modelle n{\"o}tig ist.}, language = {de} } @inproceedings{CzarneckiWinkelmannSpiliopoulou2011, author = {Czarnecki, Christian and Winkelmann, Axel and Spiliopoulou, Myra}, title = {Making business systems in the telecommunication industry more customer-oriented}, series = {Information Systems Development : Business Systems and Services: Modeling and Development}, booktitle = {Information Systems Development : Business Systems and Services: Modeling and Development}, editor = {Pokorny, Jaroslav and Repa, Vaclav and Richta, Karel and Wojtkowski, Wita and Linger, Henry and Barry, Chris and Lang, Michael}, publisher = {Springer}, address = {New York}, isbn = {978-1-4419-9645-9 (Print)}, doi = {10.1007/978-1-4419-9790-6_14}, pages = {169 -- 180}, year = {2011}, abstract = {Market changes have forced telecommunication companies to transform their business. Increased competition, short innovation cycles, changed usage patterns, increased customer expectations and cost reduction are the main drivers. Our objective is to analyze to what extend transformation projects have improved the orientation towards the end-customers. Therefore, we selected 38 real-life case studies that are dealing with customer orientation. Our analysis is based on a telecommunication-specific framework that aligns strategy, business processes and information systems. The result of our analysis shows the following: transformation projects that aim to improve the customer orientation are combined with clear goals on costs and revenue of the enterprise. These projects are usually directly linked to the customer touch points, but also to the development and provisioning of products. Furthermore, the analysis shows that customer orientation is not the sole trigger for transformation. There is no one-fits-all solution; rather, improved customer orientation needs aligned changes of business processes as well as information systems related to different parts of the company.}, language = {en} } @inproceedings{Czarnecki2011, author = {Czarnecki, Christian}, title = {Gestaltung von Customer Relationship Management {\"u}ber die Grenzen von Telekommunikationsunternehmen hinweg}, series = {Tagungsband zum Doctoral Consortium der WI 2009}, booktitle = {Tagungsband zum Doctoral Consortium der WI 2009}, editor = {Eymann, Torsten}, publisher = {Universit{\"a}t Bayreuth Lehrstuhl f{\"u}r Wirtschaftsinformatik}, address = {Bayreuth}, issn = {1864-9300}, url = {http://nbn-resolving.de/urn:nbn:de:bvb:703-opus-5462}, pages = {11 -- 23}, year = {2011}, abstract = {Durch die Fragmentierung von Wertsch{\"o}pfungsketten ergeben sich neue Herausforderungen f{\"u}r das Management von Kundenbeziehungen. Die Dissertation untersucht die daraus resultierenden Anforderungen an eine {\"u}bergreifende Integration von Customer Relationship Management in der Telekommunikationsindustrie. Ziel ist es, durch Anwendung von Methoden eines Enterprise Architecture Framework eine {\"u}bergreifend L{\"o}sung zu gestalten. Grundlegende Pr{\"a}misse dabei ist, dass die {\"u}bergreifende Gestaltung eines Customer Relationship Management f{\"u}r alle an der Wertsch{\"o}pfung beteiligten Unternehmen vorteilhaft ist.}, language = {de} } @inproceedings{CzarneckiHeuserSpiliopoulou2009, author = {Czarnecki, Christian and Heuser, Marcus and Spiliopoulou, Myra}, title = {How does the implementation of a next generation network influence a telecommunication company?}, series = {European and Mediterranean Conference on Information Systems}, booktitle = {European and Mediterranean Conference on Information Systems}, editor = {Irani, Zahir}, publisher = {Brunel University}, address = {London}, isbn = {9781902316697}, pages = {1 -- 11}, year = {2009}, abstract = {As the potential of a Next Generation Network (NGN) is recognized, telecommunication companies consider switching to it. Although the implementation of an NGN seems to be merely a modification of the network infrastructure, it may trigger or require changes in the whole company and even influence the company strategy. To capture the effects of NGN we propose a framework based on concepts of business engineering and technical recommendations for the introduction of NGN technology. The specific design of solutions for the layers "Strategy", "Processes" and "Information Systems" as well as their interdependencies are an essential characteristic of the developed framework. We have per-formed a case study on NGN implementation and observed that all layers captured by our framework are influenced by the introduction of an NGN.}, language = {en} } @incollection{CzarneckiAuth2018, author = {Czarnecki, Christian and Auth, Gunnar}, title = {Prozessdigitalisierung durch Robotic 7 Process Automation}, series = {Digitalisierung in Unternehmen: von den theoretischen Ans{\"a}tzen zur praktischen Umsetzung}, booktitle = {Digitalisierung in Unternehmen: von den theoretischen Ans{\"a}tzen zur praktischen Umsetzung}, editor = {Barton, Thomas and M{\"u}ller, Christian and Seel, Christian}, publisher = {Springer}, address = {Wiesbaden}, isbn = {9783658227739}, doi = {10.1007/978-3-658-22773-9_7}, pages = {113 -- 131}, year = {2018}, abstract = {Im Rahmen der digitalen Transformation werden innovative Technologiekonzepte, wie z. B. das Internet der Dinge und Cloud Computing als Treiber f{\"u}r weitreichende Ver{\"a}nderungen von Organisationen und Gesch{\"a}ftsmodellen angesehen. In diesem Kontext ist Robotic Process Automation (RPA) ein neuartiger Ansatz zur Prozessautomatisierung, bei dem manuelle T{\"a}tigkeiten durch sogenannte Softwareroboter erlernt und automatisiert ausgef{\"u}hrt werden. Dabei emulieren Softwareroboter die Eingaben auf der bestehenden Pr{\"a}sentationsschicht, so dass keine {\"A}nderungen an vorhandenen Anwendungssystemen notwendig sind. Die innovative Idee ist die Transformation der bestehenden Prozessausf{\"u}hrung von manuell zu digital, was RPA von traditionellen Ans{\"a}tzen des Business Process Managements (BPM) unterscheidet, bei denen z. B. prozessgetriebene Anpassungen auf Ebene der Gesch{\"a}ftslogik notwendig sind. Am Markt werden bereits unterschiedliche RPA-L{\"o}sungen als Softwareprodukte angeboten. Gerade bei operativen Prozessen mit sich wiederholenden Verarbeitungsschritten in unterschiedlichen Anwendungssystemen sind gute Ergebnisse durch RPA dokumentiert, wie z. B. die Automatisierung von 35 \% der Backoffice-Prozesse bei Telefonica. Durch den vergleichsweise niedrigen Implementierungsaufwand verbunden mit einem hohen Automatisierungspotenzial ist in der Praxis (z. B. Banken, Telekommunikation, Energieversorgung) ein hohes Interesse an RPA vorhanden. Der Beitrag diskutiert RPA als innovativen Ansatz zur Prozessdigitalisierung und gibt konkrete Handlungsempfehlungen f{\"u}r die Praxis. Dazu wird zwischen modellgetriebenen und selbstlernenden Ans{\"a}tzen unterschieden. Anhand von generellen Architekturen von RPA-Systemen werden Anwendungsszenarien sowie deren Automatisierungspotenziale, aber auch Einschr{\"a}nkungen, diskutiert. Es folgt ein strukturierter Markt{\"u}berblick ausgew{\"a}hlter RPA-Produkte. Anhand von drei konkreten Anwendungsbeispielen wird die Nutzung von RPA in der Praxis verdeutlicht.}, language = {de} } @incollection{SchneiderWisselinkCzarnecki2018, author = {Schneider, Dominik and Wisselink, Frank and Czarnecki, Christian}, title = {Nutzen und Rahmenbedingungen 5 informationsgetriebener Gesch{\"a}ftsmodelle des Internets der Dinge}, series = {Digitalisierung in Unternehmen: von den theoretischen Ans{\"a}tzen zur praktischen Umsetzung}, booktitle = {Digitalisierung in Unternehmen: von den theoretischen Ans{\"a}tzen zur praktischen Umsetzung}, editor = {Barton, Thomas and M{\"u}ller, Christian and Seel, Christian}, publisher = {Springer}, address = {Wiesbaden}, isbn = {9783658227739}, doi = {10.1007/978-3-658-22773-9_5}, pages = {67 -- 85}, year = {2018}, abstract = {Im Kontext der zunehmenden Digitalisierung wird das Internet der Dinge (englisch: Internet of Things, IoT) als ein technologischer Treiber angesehen, durch den komplett neue Gesch{\"a}ftsmodelle im Zusammenspiel unterschiedlicher Akteure entstehen k{\"o}nnen. Identifizierte Schl{\"u}sselakteure sind unter anderem traditionelle Industrieunternehmen, Kommunen und Telekommunikationsunternehmen. Letztere sorgen mit der Bereitstellung von Konnektivit{\"a}t daf{\"u}r, dass kleine Ger{\"a}te mit winzigen Batterien nahezu {\"u}berall und direkt an das Internet angebunden werden k{\"o}nnen. Es sind schon viele IoT-Anwendungsf{\"a}lle auf dem Markt, die eine Vereinfachung f{\"u}r Endkunden darstellen, wie beispielsweise Philips Hue Tap. Neben Gesch{\"a}ftsmodellen basierend auf Konnektivit{\"a}t besteht ein großes Potenzial f{\"u}r informationsgetriebene Gesch{\"a}ftsmodelle, die bestehende Gesch{\"a}ftsmodelle unterst{\"u}tzen sowie weiterentwickeln k{\"o}nnen. Ein Beispiel daf{\"u}r ist der IoT-Anwendungsfall Park and Joy der Deutschen Telekom AG, bei dem Parkpl{\"a}tze mithilfe von Sensoren vernetzt und Autofahrer in Echtzeit {\"u}ber verf{\"u}gbare Parkpl{\"a}tze informiert werden. Informationsgetriebene Gesch{\"a}ftsmodelle k{\"o}nnen auf Daten aufsetzen, die in IoT-Anwendungsf{\"a}llen erzeugt werden. Zum Beispiel kann ein Telekommunikationsunternehmen Mehrwert sch{\"o}pfen, indem es aus Daten entscheidungsrelevantere Informationen - sogenannte Insights - ableitet, die zur Steigerung der Entscheidungsagilit{\"a}t genutzt werden. Außerdem k{\"o}nnen Insights monetarisiert werden. Die Monetarisierung von Insights kann nur nachhaltig stattfinden, wenn sorgf{\"a}ltig gehandelt wird und Rahmenbedingungen ber{\"u}cksichtigt werden. In diesem Kapitel wird das Konzept informationsgetriebener Gesch{\"a}ftsmodelle erl{\"a}utert und anhand des konkreten Anwendungsfalls Park and Joy verdeutlicht. Dar{\"u}ber hinaus werden Nutzen, Risiken und Rahmenbedingungen diskutiert.}, language = {de} } @incollection{HaukCzarneckiDietze2018, author = {Hauk, Joachim and Czarnecki, Christian and Dietze, Christian}, title = {Prozessorientierte Messung der Customer Experience am Beispiel der Telekommunikationsindustrie}, series = {Customer Experience im Zeitalter des Kunden : Best Practices, Lessons Learned und Forschungsergebnisse}, booktitle = {Customer Experience im Zeitalter des Kunden : Best Practices, Lessons Learned und Forschungsergebnisse}, editor = {Rusnjak, Andreas and Schallmo, Daniel R. A.}, publisher = {Springer Gabler}, address = {Wiesbaden}, isbn = {978-3-658-18961-7}, doi = {10.1007/978-3-658-18961-7_7}, pages = {195 -- 216}, year = {2018}, abstract = {Hohe Wettbewerbsintensit{\"a}t und gestiegene Kundenanforderungen erfordern bei Telekommunikationsunternehmen eine aktive Gestaltung der Customer Experience (CX). Ein wichtiger Aspekt dabei ist die CX-Messung. Traditionelle Zufriedenheitsmessungen sind oft nicht ausreichend, um die Kundenerfahrung in komplexen Prozessen vollst{\"a}ndig zu erfassen. Daher wird in diesem Kapitel eine prozess{\"u}bergreifende Referenzl{\"o}sung zur CX-Messung am Beispiel der Telekommunikationsindustrie vorgeschlagen. Ausgangspunkt ist ein industriespezifisches Prozessmodell, das sich an dem Referenzmodell eTOM orientiert. Dieses wird um Messpunkte erweitert, die Schwachstellen in Bezug auf die CX identifizieren. F{\"u}r die erkannten Schwachstellen werden {\"u}ber eine Referenzmatrix m{\"o}gliche Ausl{\"o}ser abgeleitet und anhand von typischen Gesch{\"a}ftsfallmengen bewertet. Somit ist eine direkte Zuordnung und Erfolgsmessung konkreter Maßnahmen zur Behebung der Schwachstellen m{\"o}glich. Die so entwickelte Referenzl{\"o}sung wurde im Projekt K1 bei der Deutschen Telekom erfolgreich umgesetzt. Details zur Umsetzung werden als Fallstudien dargestellt.}, language = {de} } @incollection{CzarneckiBensberg2019, author = {Czarnecki, Christian and Bensberg, Frank}, title = {Enhanced Telecom Operations Map (eTOM)}, series = {Enzyklop{\"a}die der Wirtschaftsinformatik}, booktitle = {Enzyklop{\"a}die der Wirtschaftsinformatik}, publisher = {Gito}, address = {Berlin}, pages = {1 -- 4}, year = {2019}, language = {de} } @article{CzarneckiGeierPflug2017, author = {Czarnecki, Christian and Geier, Jari and Pflug, Karolin}, title = {Netzvirtualisierung durch SDN und NFV : Unternehmensprozesse auf dem Pr{\"u}fstand}, series = {LANline}, journal = {LANline}, publisher = {AWI Aktuelles Wissen Verl.-Ges.}, address = {Trostberg}, issn = {0942-4172}, year = {2017}, abstract = {Kundenanforderungen an Netzwerke haben sich in den vergangenen Jahren stark ver{\"a}ndert. Mit NFV und SDN sind Unternehmen technisch in der Lage, diesen gerecht zu werden. Die Provider stehen jedoch vor großen Herausforderungen: Insbesondere Produkte und Prozesse m{\"u}ssen angepasst und agiler werden, um die St{\"a}rken von NFV und SDN zum Kundenvorteil auszuspielen.}, language = {de} } @article{CzarneckiHeuserKraemeretal.2006, author = {Czarnecki, Christian and Heuser, Marcus and Kr{\"a}mer, Christian and Stummer, Christoph and Theisinger, Felix and Wettklo, Michael}, title = {How to get more customer satisfaction : Erfolg im Wettbewerb durch kundenzentrierte Prozesse}, series = {Detecon Management Report}, journal = {Detecon Management Report}, number = {3}, publisher = {Detecon Internat. GmbH}, address = {Eschborn}, issn = {1867-3147}, pages = {29 -- 33}, year = {2006}, abstract = {Unternehmen sind in der Regel {\"u}berzeugt, dass sie die Bed{\"u}rfnisse ihrer Kunden in den Mittelpunkt stellen. Aber in der direkten Interaktion mit dem Kunden zeigen sie h{\"a}ufig Schw{\"a}chen. Der folgende Beitrag illustriert, wie durch eine konsequente Ausrichtung der Wertsch{\"o}pfungsprozesse auf die zentralen Kundenbed{\"u}rfnisse ein Dreifacheffekt erzielt werden kann: Nachhaltig erh{\"o}hte Kundenzufriedenheit, gesteigerte Effizienz und eine Differenzierung im Wettbewerb.}, language = {de} } @incollection{CzarneckiHongSchmitzetal.2021, author = {Czarnecki, Christian and Hong, Chin-Gi and Schmitz, Manfred and Dietze, Christian}, title = {Enabling digital transformation through cognitive robotic process automation at Deutsche Telekom Services Europe}, series = {Digitalization Cases Vol. 2 : Mastering digital transformation for global business}, booktitle = {Digitalization Cases Vol. 2 : Mastering digital transformation for global business}, editor = {Urbach, Nils and R{\"o}glinger, Maximilian and Kautz, Karlheinz and Alias, Rose Alinda and Saunders, Carol and Wiener, Martin}, publisher = {Springer}, address = {Cham}, isbn = {978-3-030-80002-4 (Print)}, doi = {10.1007/978-3-030-80003-1}, pages = {123 -- 138}, year = {2021}, abstract = {Subject of this case is Deutsche Telekom Services Europe (DTSE), a service center for administrative processes. Due to the high volume of repetitive tasks (e.g., 100k manual uploads of offer documents into SAP per year), automation was identified as an important strategic target with a high management attention and commitment. DTSE has to work with various backend application systems without any possibility to change those systems. Furthermore, the complexity of administrative processes differed. When it comes to the transfer of unstructured data (e.g., offer documents) to structured data (e.g., MS Excel files), further cognitive technologies were needed.}, language = {en} } @incollection{CzarneckiFettke2021, author = {Czarnecki, Christian and Fettke, Peter}, title = {Robotic process automation : Positioning, structuring, and framing the work}, series = {Robotic process automation : Management, technology, applications}, booktitle = {Robotic process automation : Management, technology, applications}, editor = {Czarnecki, Christian and Fettke, Peter}, publisher = {De Gruyter}, address = {Oldenbourg}, isbn = {978-3-11-067668-6 (Print)}, doi = {10.1515/9783110676693-202}, pages = {3 -- 24}, year = {2021}, abstract = {Robotic process automation (RPA) has attracted increasing attention in research and practice. This chapter positions, structures, and frames the topic as an introduction to this book. RPA is understood as a broad concept that comprises a variety of concrete solutions. From a management perspective RPA offers an innovative approach for realizing automation potentials, whereas from a technical perspective the implementation based on software products and the impact of artificial intelligence (AI) and machine learning (ML) are relevant. RPA is industry-independent and can be used, for example, in finance, telecommunications, and the public sector. With respect to RPA this chapter discusses definitions, related approaches, a structuring framework, a research framework, and an inside as well as outside architectural view. Furthermore, it provides an overview of the book combined with short summaries of each chapter.}, language = {en} } @misc{Czarnecki2020, author = {Czarnecki, Christian}, title = {Buchbesprechung : Anwendungsorientierte Wirtschaftsinformatik - Strategische Planung, Entwicklung und Nutzung von Informationssystemen}, series = {Anwendungen und Konzepte der Wirtschaftsinformatik (AKWI-Journal)}, journal = {Anwendungen und Konzepte der Wirtschaftsinformatik (AKWI-Journal)}, publisher = {Technische Hochschule Wildau}, address = {Wildau}, issn = {2296-4592}, doi = {10.26034/lu.akwi.2020.3264}, pages = {101 -- 101}, year = {2020}, language = {de} } @article{BensbergAuthCzarnecki2020, author = {Bensberg, Frank and Auth, Gunnar and Czarnecki, Christian}, title = {Literaturanalyse mit Text Mining}, series = {E-Learning and Education (eleed)}, journal = {E-Learning and Education (eleed)}, number = {13}, editor = {Haake, J{\"o}rg M.}, publisher = {FernUniversit{\"a}t in Hagen}, address = {Hagen}, issn = {1860-7470}, pages = {1 -- 13}, year = {2020}, abstract = {Die Durchf{\"u}hrung einer systematischen Literaturrecherche ist eine zentrale Kompetenz wissenschaftlichen Arbeitens und bildet daher einen festen Ausbildungsbestandteil von Bachelor- und Masterstudieng{\"a}ngen. In entsprechenden Lehrveranstaltungen werden Studierende zwar mit den grundlegenden Hilfsmitteln zur Suche und Verwaltung von Literatur vertraut gemacht, allerdings werden die Potenziale textanalytischer Methoden und Anwendungssysteme (Text Mining, Text Analytics) dabei zumeist nicht abgedeckt. Folglich werden Datenkompetenzen, die zur systemgest{\"u}tzten Analyse und Erschließung von Literaturdaten erforderlich sind, nicht hinreichend ausgepr{\"a}gt. Um diese Kompetenzl{\"u}cke zu adressieren, ist an der Hochschule Osnabr{\"u}ck eine Lehrveranstaltung konzipiert und projektorientiert umgesetzt worden, die sich insbesondere an Studierende wirtschaftswissenschaftlicher Studieng{\"a}nge richtet. Dieser Beitrag dokumentiert die fachliche sowie technische Ausgestaltung dieser Veranstaltung und zeigt Potenziale f{\"u}r die k{\"u}nftige Weiterentwicklung auf.}, language = {de} } @incollection{CzarneckiBensberg2019, author = {Czarnecki, Christian and Bensberg, Frank}, title = {Telekommunikationsunternehmen, Anwendungssysteme f{\"u}r}, series = {Enzyklop{\"a}die der Wirtschaftsinformatik}, booktitle = {Enzyklop{\"a}die der Wirtschaftsinformatik}, publisher = {Gito}, address = {Berlin}, pages = {1 -- 3}, year = {2019}, language = {de} } @incollection{Czarnecki2019, author = {Czarnecki, Christian}, title = {Robotergesteuerte Prozessautomatisierung}, series = {Enzyklop{\"a}die der Wirtschaftsinformatik}, booktitle = {Enzyklop{\"a}die der Wirtschaftsinformatik}, publisher = {Gito}, address = {Berlin}, pages = {1 -- 3}, year = {2019}, language = {de} } @incollection{BensbergAuthCzarnecki2021, author = {Bensberg, Frank and Auth, Gunnar and Czarnecki, Christian}, title = {Finding the perfect RPA match : a criteria-based selection method for RPA solutions}, series = {Robotic process automation : Management, technology, applications}, booktitle = {Robotic process automation : Management, technology, applications}, editor = {Czarnecki, Christian and Fettke, Peter}, publisher = {De Gruyter}, address = {Oldenbourg}, isbn = {978-3-11-067677-8}, doi = {10.1515/9783110676693-201}, pages = {47 -- 75}, year = {2021}, abstract = {The benefits of robotic process automation (RPA) are highly related to the usage of commercial off-the-shelf (COTS) software products that can be easily implemented and customized by business units. But, how to find the best fitting RPA product for a specific situation that creates the expected benefits? This question is related to the general area of software evaluation and selection. In the face of more than 75 RPA products currently on the market, guidance considering those specifics is required. Therefore, this chapter proposes a criteria-based selection method specifically for RPA. The method includes a quantitative evaluation of costs and benefits as well as a qualitative utility analysis based on functional criteria. By using the visualization of financial implications (VOFI) method, an application-oriented structure is provided that opposes the total cost of ownership to the time savings times salary (TSTS). For the utility analysis a detailed list of functional criteria for RPA is offered. The whole method is based on a multi-vocal review of scientific and non-scholarly literature including publications by business practitioners, consultants, and vendors. The application of the method is illustrated by a concrete RPA example. The illustrated structures, templates, and criteria can be directly utilized by practitioners in their real-life RPA implementations. In addition, a normative decision process for selecting RPA alternatives is proposed before the chapter closes with a discussion and outlook.}, language = {en} } @incollection{CroonCzarnecki2021, author = {Croon, Philipp and Czarnecki, Christian}, title = {Liability for loss or damages caused by RPA}, series = {Robotic process automation : Management, technology, applications}, booktitle = {Robotic process automation : Management, technology, applications}, editor = {Czarnecki, Christian and Fettke, Peter}, publisher = {De Gruyter}, address = {Oldenbourg}, isbn = {9783110676778}, doi = {10.1515/9783110676693-202}, pages = {135 -- 151}, year = {2021}, abstract = {Intelligent autonomous software robots replacing human activities and performing administrative processes are reality in today's corporate world. This includes, for example, decisions about invoice payments, identification of customers for a marketing campaign, and answering customer complaints. What happens if such a software robot causes a damage? Due to the complete absence of human activities, the question is not trivial. It could even happen that no one is liable for a damage towards a third party, which could create an uncalculatable legal risk for business partners. Furthermore, the implementation and operation of those software robots involves various stakeholders, which result in the unsolvable endeavor of identifying the originator of a damage. Overall it is advisable to all involved parties to carefully consider the legal situation. This chapter discusses the liability of software robots from an interdisciplinary perspective. Based on different technical scenarios the legal aspects of liability are discussed.}, language = {en} } @incollection{SchneiderWisselinkNoelleetal.2021, author = {Schneider, Dominik and Wisselink, Frank and N{\"o}lle, Nikolai and Czarnecki, Christian}, title = {Einfluss von K{\"u}nstlicher Intelligenz auf Customer Journeys am Beispiel von intelligentem Parken}, series = {K{\"u}nstliche Intelligenz in der Anwendung : Rechtliche Aspekte, Anwendungspotenziale und Einsatzszenarien}, booktitle = {K{\"u}nstliche Intelligenz in der Anwendung : Rechtliche Aspekte, Anwendungspotenziale und Einsatzszenarien}, editor = {Barton, Thomas and M{\"u}ller, Christian}, publisher = {Springer Vieweg}, address = {Wiesbaden}, isbn = {978-3-658-30935-0 (Print)}, doi = {10.1007/978-3-658-30936-7_7}, pages = {99 -- 122}, year = {2021}, abstract = {Im Konsumentenmarkt entstehen vermehrt neue Anwendungen von K{\"u}nstlicher Intelligenz (KI). Zunehmend dr{\"a}ngen auch Ger{\"a}te und Dienste in den Markt, die eigenst{\"a}ndig {\"u}ber das Internet kommunizieren. Dadurch k{\"o}nnen diese Ger{\"a}te und Dienste mit neuartigen KI-basierten Diensten verbessert werden. Solche Dienste k{\"o}nnen die Art und Weise beeinflussen, wie Kunden kommerzielle Entscheidungen treffen und somit das Kundenerlebnis maßgeblich ver{\"a}ndern. Der Einfluss von KI auf kommerzielle Interaktionen wurde bisher noch nicht umfassend untersucht. Basierend auf einem Framework, welches einen ersten {\"U}berblick {\"u}ber die Effekte von KI auf kommerzielle Interaktionen gibt, wird in diesem Kapitel der Einfluss von KI auf Customer Journeys am konkreten Anwendungsfall des intelligenten Parkens analysiert. Die daraus gewonnenen Erkenntnisse k{\"o}nnen in der Praxis als Grundlage genutzt werden, um das Potenzial von KI zu verstehen und bei der Gestaltung eigener Customer Journeys umzusetzen.}, language = {de} }