@incollection{HinkeVervierBrauneretal.2022, author = {Hinke, Christian and Vervier, Luisa and Brauner, Philipp and Schneider, Sebastian and Steuer-Dankert, Linda and Ziefle, Martina and Leicht-Scholten, Carmen}, title = {Capability configuration in next generation manufacturing}, series = {Forecasting next generation manufacturing : digital shadows, human-machine collaboration, and data-driven business models}, booktitle = {Forecasting next generation manufacturing : digital shadows, human-machine collaboration, and data-driven business models}, publisher = {Springer}, address = {Cham}, isbn = {978-3-031-07733-3}, doi = {10.1007/978-3-031-07734-0_6}, pages = {95 -- 106}, year = {2022}, abstract = {Industrial production systems are facing radical change in multiple dimensions. This change is caused by technological developments and the digital transformation of production, as well as the call for political and social change to facilitate a transformation toward sustainability. These changes affect both the capabilities of production systems and companies and the design of higher education and educational programs. Given the high uncertainty in the likelihood of occurrence and the technical, economic, and societal impacts of these concepts, we conducted a technology foresight study, in the form of a real-time Delphi analysis, to derive reliable future scenarios featuring the next generation of manufacturing systems. This chapter presents the capabilities dimension and describes each projection in detail, offering current case study examples and discussing related research, as well as implications for policy makers and firms. Specifically, we discuss the benefits of capturing expert knowledge and making it accessible to newcomers, especially in highly specialized industries. The experts argue that in order to cope with the challenges and circumstances of today's world, students must already during their education at university learn how to work with AI and other technologies. This means that study programs must change and that universities must adapt their structural aspects to meet the needs of the students.}, language = {en} } @incollection{SteuerDankertLeichtScholten2022, author = {Steuer-Dankert, Linda and Leicht-Scholten, Carmen}, title = {Perceiving diversity : an explorative approach in a complex research organization.}, series = {Diversity and discrimination in research organizations}, booktitle = {Diversity and discrimination in research organizations}, publisher = {Emerald Publishing Limited}, address = {Bingley}, isbn = {978-1-80117-959-1 (Print)}, doi = {10.1108/978-1-80117-956-020221010}, pages = {365 -- 392}, year = {2022}, abstract = {Diversity management is seen as a decisive factor for ensuring the development of socially responsible innovations (Beacham and Shambaugh, 2011; Sonntag, 2014; L{\´o}pez, 2015; Uebernickel et al., 2015). However, many diversity management approaches fail due to a one-sided consideration of diversity (Thomas and Ely, 2019) and a lacking linkage between the prevailing organizational culture and the perception of diversity in the respective organization. Reflecting the importance of diverse perspectives, research institutions have a special responsibility to actively deal with diversity, as they are publicly funded institutions that drive socially relevant development and educate future generations of developers, leaders and decision-makers. Nevertheless, only a few studies have so far dealt with the influence of the special framework conditions of the science system on diversity management. Focusing on the interdependency of the organizational culture and diversity management especially in a university research environment, this chapter aims in a first step to provide a theoretical perspective on the framework conditions of a complex research organization in Germany in order to understand the system-specific factors influencing diversity management. In a second step, an exploratory cluster analysis is presented, investigating the perception of diversity and possible influencing factors moderating this perception in a scientific organization. Combining both steps, the results show specific mechanisms and structures of the university research environment that have an impact on diversity management and rigidify structural barriers preventing an increase of diversity. The quantitative study also points out that the management level takes on a special role model function in the scientific system and thus has an influence on the perception of diversity. Consequently, when developing diversity management approaches in research organizations, it is necessary to consider the top-down direction of action, the special nature of organizational structures in the university research environment as well as the special role of the professorial level as role model for the scientific staff.}, language = {en} } @incollection{StriebingMuellerSchraudneretal.2022, author = {Striebing, Clemens and M{\"u}ller, J{\"o}rg and Schraudner, Martina and Gewinner, Irina Valerie and Guerrero Morales, Patricia and Hochfeld, Katharina and Hoffman, Shekinah and Kmec, Julie A. and Nguyen, Huu Minh and Schneider, Jannick and Sheridan, Jennifer and Steuer-Dankert, Linda and Trimble O'Connor, Lindsey and Vandevelde-Rougale, Agn{\`e}s}, title = {Promoting diversity and combatting discrimination in research organizations: a practitioner's guide}, series = {Diversity and discrimination in research organizations}, booktitle = {Diversity and discrimination in research organizations}, publisher = {Emerald Publishing Limited}, address = {Bingley}, isbn = {978-1-80117-959-1 (Print)}, doi = {10.1108/978-1-80117-956-020221012}, pages = {421 -- 442}, year = {2022}, abstract = {The essay is addressed to practitioners in research management and from academic leadership. It describes which measures can contribute to creating an inclusive climate for research teams and preventing and effectively dealing with discrimination. The practical recommendations consider the policy and organizational levels, as well as the individual perspective of research managers. Following a series of basic recommendations, six lessons learned are formulated, derived from the contributions to the edited collection on "Diversity and Discrimination in Research Organizations."}, language = {en} } @incollection{BraunerVervierBrillowskietal.2022, author = {Brauner, Philipp and Vervier, Luisa and Brillowski, Florian and Dammers, Hannah and Steuer-Dankert, Linda and Schneider, Sebastian and Baier, Ralph and Ziefle, Martina and Gries, Thomas and Leicht-Scholten, Carmen and Mertens, Alexander and Nagel, Saskia K.}, title = {Organization Routines in Next Generation Manufacturing}, series = {Forecasting Next Generation Manufacturing}, booktitle = {Forecasting Next Generation Manufacturing}, publisher = {Springer}, address = {Cham}, isbn = {978-3-031-07734-0}, doi = {10.1007/978-3-031-07734-0_5}, pages = {75 -- 94}, year = {2022}, abstract = {Next Generation Manufacturing promises significant improvements in performance, productivity, and value creation. In addition to the desired and projected improvements regarding the planning, production, and usage cycles of products, this digital transformation will have a huge impact on work, workers, and workplace design. Given the high uncertainty in the likelihood of occurrence and the technical, economic, and societal impacts of these changes, we conducted a technology foresight study, in the form of a real-time Delphi analysis, to derive reliable future scenarios featuring the next generation of manufacturing systems. This chapter presents the organization dimension and describes each projection in detail, offering current case study examples and discussing related research, as well as implications for policy makers and firms. Specifically, we highlight seven areas in which the digital transformation of production will change how we work, how we organize the work within a company, how we evaluate these changes, and how employment and labor rights will be affected across company boundaries. The experts are unsure whether the use of collaborative robots in factories will replace traditional robots by 2030. They believe that the use of hybrid intelligence will supplement human decision-making processes in production environments. Furthermore, they predict that artificial intelligence will lead to changes in management processes, leadership, and the elimination of hierarchies. However, to ensure that social and normative aspects are incorporated into the AI algorithms, restricting measurement of individual performance will be necessary. Additionally, AI-based decision support can significantly contribute toward new, socially accepted modes of leadership. Finally, the experts believe that there will be a reduction in the workforce by the year 2030.}, language = {en} } @incollection{LeichtScholtenSteuerDankert2020, author = {Leicht-Scholten, Carmen and Steuer-Dankert, Linda}, title = {Educating engineers for socially responsible solutions through design thinking}, series = {Design thinking in higher education: interdisciplinary encounters}, booktitle = {Design thinking in higher education: interdisciplinary encounters}, publisher = {Springer}, address = {Singapore}, isbn = {978-981-15-5780-4}, doi = {10.1007/978-981-15-5780-4}, pages = {229 -- 246}, year = {2020}, abstract = {There is a broad international discussion about rethinking engineering education in order to educate engineers to cope with future challenges, and particularly the sustainable development goals. In this context, there is a consensus about the need to shift from a mostly technical paradigm to a more holistic problem-based approach, which can address the social embeddedness of technology in society. Among the strategies suggested to address this social embeddedness, design thinking has been proposed as an essential complement to engineering precisely for this purpose. This chapter describes the requirements for integrating the design thinking approach in engineering education. We exemplify the requirements and challenges by presenting our approach based on our course experiences at RWTH Aachen University. The chapter first describes the development of our approach of integrating design thinking in engineering curricula, how we combine it with the Sustainable Development Goals (SDG) as well as the role of sustainability and social responsibility in engineering. Secondly, we present the course "Expanding Engineering Limits: Culture, Diversity, and Gender" at RWTH Aachen University. We describe the necessity to theoretically embed the method in social and cultural context, giving students the opportunity to reflect on cultural, national, or individual "engineering limits," and to be able to overcome them using design thinking as a next step for collaborative project work. The paper will suggest that the successful implementation of design thinking as a method in engineering education needs to be framed and contextualized within Science and Technology Studies (STS).}, language = {en} } @incollection{vondenDrieschSteuerDankertBergetal.2020, author = {von den Driesch, Elena and Steuer-Dankert, Linda and Berg, Tobias and Leicht-Scholten, Carmen}, title = {Implementation of gender and diversity perspectives in transport development plans in germany}, series = {Engendering cities: designing sustainable urban spaces for all}, booktitle = {Engendering cities: designing sustainable urban spaces for all}, publisher = {Routledge}, address = {London}, isbn = {978-1-351-20090-5}, pages = {90 -- 109}, year = {2020}, abstract = {As mobility should ensure the accessibility to and participation in society, transport planning has to deal with a variety of gender and diversity categories affecting users' mobility needs and patterns. Exemplified by an analysis of an instrument of transport development processes - German Transport Development Plans (TDPs) - we investigated to what extent diverse target groups and their mobility requirements are implemented in transport strategy papers. Research results illustrate a still-prevalent neglect of several relevant gender and diversity categories while prioritizing and focusing on eco-friendly topics. But how sustainable can transport be without facing the diversification of life circumstances?}, language = {en} } @incollection{HebelHerrmannRitzetal.2022, author = {Hebel, Christoph and Herrmann, Ulf and Ritz, Thomas and R{\"o}th, Thilo and Anthrakidis, Anette and B{\"o}ker, J{\"o}rg and Franzke, Till and Grodzki, Thomas and Merkens, Torsten and Sch{\"o}ttler, Mirjam}, title = {FlexSHARE - Methodisches Framework zur innovativen Gestaltung der urbanen Mobilit{\"a}t durch Sharing- Angebote}, series = {Transforming Mobility - What Next?}, booktitle = {Transforming Mobility - What Next?}, publisher = {Springer Gabler}, address = {Wiesbaden}, isbn = {978-3-658-36429-8}, doi = {10.1007/978-3-658-36430-4_10}, pages = {153 -- 169}, year = {2022}, abstract = {Das Ziel des INTERREG-Projektes „SHAREuregio" (FKZ: 34.EFRE-0300134) ist es, grenz{\"u}berschreitende Mobilit{\"a}t in der Euregio Rhein-Maas-Nord zu erm{\"o}glichen und zu f{\"o}rdern. Dazu soll ein elektromobiles Car- und Bikesharing- System entwickelt und in der Stadt M{\"o}nchengladbach, im Kreis Viersen sowie in den Gemeinden Roermond und Venlo (beide NL) zusammen mit den Partnern Wirtschaftsf{\"o}rderung M{\"o}nchengladbach, Wirtschaftsf{\"o}rderung f{\"u}r den Kreis Viersen, NEW AG, Goodmoovs (NL), Greenflux (NL) und der FH Aachen implementiert werden. Zun{\"a}chst richtet sich das Angebot, bestehend aus 40 Elektroautos und 40 Elektrofahrr{\"a}dern, an Unternehmen und wird nach einer Erprobungsphase, mit einer gr{\"o}ßeren Anzahl an Fahrzeugen, auch f{\"u}r Privatpersonen verf{\"u}gbar gemacht werden. Die Fahrzeuge stehen bei den jeweiligen Anwendungspartnern in Deutschland und den Niederlanden. Im Rahmen dieses Projektes hat die FH Aachen „FlexSHARE" entwickelt - ein methodisches Framework zur innovativen Gestaltung urbaner Sharing- Angebote. Das Framework erm{\"o}glicht es, anhand von messbaren Kenngr{\"o}ßen, bedarfsgerechte und auf die Region abgestimmte Sharing-Systeme zu entwickeln.}, language = {de} } @incollection{BauschatBennerKlingeetal.2022, author = {Bauschat, J.-Michael and Benner, Miriam and Klinge, Henner and Ziegler, Simon}, title = {Urbane Mobilit{\"a}t entdeckt die 3. Dimension}, series = {Transforming Mobility - What Next?}, booktitle = {Transforming Mobility - What Next?}, publisher = {Springer Gabler}, address = {Wiesbaden}, isbn = {978-3-658-36429-8}, doi = {10.1007/978-3-658-36430-4_53}, pages = {895 -- 916}, year = {2022}, abstract = {Der Themenkomplex urbane Mobilit{\"a}t ist getrieben durch den Verkehrsinfarkt in Ballungszentren, durch Luftverschmutzung und L{\"a}rm, sowie den Trend zum Leben in der Stadt in den st{\"a}dteplanerischen Fokus ger{\"u}ckt. Emissionsneutrale Antriebskonzepte in der Luftfahrt f{\"u}hren zu Ans{\"a}tzen Flugger{\"a}te einzusetzen, die batteriegetrieben vertikal aufsteigen und landen k{\"o}nnen. Flugphysikalisch und energetisch ist diese Technik nur dann sinnvoll, wenn es zwingende Gr{\"u}nde gibt (z.B. Rettungseins{\"a}tze), daher wird der flugphysikalische Hintergrund prinzipiell erl{\"a}utert. Es werden einige aktuelle Lufttransportkonzepte f{\"u}r eine urbane Personenbef{\"o}rderung vorgestellt. Sollte es verst{\"a}rkt zu Lufttransport {\"u}ber St{\"a}dten kommen, m{\"u}ssen betroffene Luftr{\"a}ume geordnet und {\"u}berwacht werden. Wie kompatibel Lufttransportsysteme mit den heute bereits relevanten urbanen Bef{\"o}rderungsmitteln sein m{\"u}ssen, wird kritisch diskutiert. Abschließend werden die Aspekte Akzeptanz durch die Kunden und Wirtschaftlichkeit ebenso angerissen, wie die hochproblematische Rohstoffgewinnung, die Entsorgung und das Recycling von Batterien.}, language = {de} } @incollection{CzarneckiAuth2018, author = {Czarnecki, Christian and Auth, Gunnar}, title = {Prozessdigitalisierung durch Robotic 7 Process Automation}, series = {Digitalisierung in Unternehmen: von den theoretischen Ans{\"a}tzen zur praktischen Umsetzung}, booktitle = {Digitalisierung in Unternehmen: von den theoretischen Ans{\"a}tzen zur praktischen Umsetzung}, editor = {Barton, Thomas and M{\"u}ller, Christian and Seel, Christian}, publisher = {Springer}, address = {Wiesbaden}, isbn = {9783658227739}, doi = {10.1007/978-3-658-22773-9_7}, pages = {113 -- 131}, year = {2018}, abstract = {Im Rahmen der digitalen Transformation werden innovative Technologiekonzepte, wie z. B. das Internet der Dinge und Cloud Computing als Treiber f{\"u}r weitreichende Ver{\"a}nderungen von Organisationen und Gesch{\"a}ftsmodellen angesehen. In diesem Kontext ist Robotic Process Automation (RPA) ein neuartiger Ansatz zur Prozessautomatisierung, bei dem manuelle T{\"a}tigkeiten durch sogenannte Softwareroboter erlernt und automatisiert ausgef{\"u}hrt werden. Dabei emulieren Softwareroboter die Eingaben auf der bestehenden Pr{\"a}sentationsschicht, so dass keine {\"A}nderungen an vorhandenen Anwendungssystemen notwendig sind. Die innovative Idee ist die Transformation der bestehenden Prozessausf{\"u}hrung von manuell zu digital, was RPA von traditionellen Ans{\"a}tzen des Business Process Managements (BPM) unterscheidet, bei denen z. B. prozessgetriebene Anpassungen auf Ebene der Gesch{\"a}ftslogik notwendig sind. Am Markt werden bereits unterschiedliche RPA-L{\"o}sungen als Softwareprodukte angeboten. Gerade bei operativen Prozessen mit sich wiederholenden Verarbeitungsschritten in unterschiedlichen Anwendungssystemen sind gute Ergebnisse durch RPA dokumentiert, wie z. B. die Automatisierung von 35 \% der Backoffice-Prozesse bei Telefonica. Durch den vergleichsweise niedrigen Implementierungsaufwand verbunden mit einem hohen Automatisierungspotenzial ist in der Praxis (z. B. Banken, Telekommunikation, Energieversorgung) ein hohes Interesse an RPA vorhanden. Der Beitrag diskutiert RPA als innovativen Ansatz zur Prozessdigitalisierung und gibt konkrete Handlungsempfehlungen f{\"u}r die Praxis. Dazu wird zwischen modellgetriebenen und selbstlernenden Ans{\"a}tzen unterschieden. Anhand von generellen Architekturen von RPA-Systemen werden Anwendungsszenarien sowie deren Automatisierungspotenziale, aber auch Einschr{\"a}nkungen, diskutiert. Es folgt ein strukturierter Markt{\"u}berblick ausgew{\"a}hlter RPA-Produkte. Anhand von drei konkreten Anwendungsbeispielen wird die Nutzung von RPA in der Praxis verdeutlicht.}, language = {de} } @incollection{SchneiderWisselinkCzarnecki2018, author = {Schneider, Dominik and Wisselink, Frank and Czarnecki, Christian}, title = {Nutzen und Rahmenbedingungen 5 informationsgetriebener Gesch{\"a}ftsmodelle des Internets der Dinge}, series = {Digitalisierung in Unternehmen: von den theoretischen Ans{\"a}tzen zur praktischen Umsetzung}, booktitle = {Digitalisierung in Unternehmen: von den theoretischen Ans{\"a}tzen zur praktischen Umsetzung}, editor = {Barton, Thomas and M{\"u}ller, Christian and Seel, Christian}, publisher = {Springer}, address = {Wiesbaden}, isbn = {9783658227739}, doi = {10.1007/978-3-658-22773-9_5}, pages = {67 -- 85}, year = {2018}, abstract = {Im Kontext der zunehmenden Digitalisierung wird das Internet der Dinge (englisch: Internet of Things, IoT) als ein technologischer Treiber angesehen, durch den komplett neue Gesch{\"a}ftsmodelle im Zusammenspiel unterschiedlicher Akteure entstehen k{\"o}nnen. Identifizierte Schl{\"u}sselakteure sind unter anderem traditionelle Industrieunternehmen, Kommunen und Telekommunikationsunternehmen. Letztere sorgen mit der Bereitstellung von Konnektivit{\"a}t daf{\"u}r, dass kleine Ger{\"a}te mit winzigen Batterien nahezu {\"u}berall und direkt an das Internet angebunden werden k{\"o}nnen. Es sind schon viele IoT-Anwendungsf{\"a}lle auf dem Markt, die eine Vereinfachung f{\"u}r Endkunden darstellen, wie beispielsweise Philips Hue Tap. Neben Gesch{\"a}ftsmodellen basierend auf Konnektivit{\"a}t besteht ein großes Potenzial f{\"u}r informationsgetriebene Gesch{\"a}ftsmodelle, die bestehende Gesch{\"a}ftsmodelle unterst{\"u}tzen sowie weiterentwickeln k{\"o}nnen. Ein Beispiel daf{\"u}r ist der IoT-Anwendungsfall Park and Joy der Deutschen Telekom AG, bei dem Parkpl{\"a}tze mithilfe von Sensoren vernetzt und Autofahrer in Echtzeit {\"u}ber verf{\"u}gbare Parkpl{\"a}tze informiert werden. Informationsgetriebene Gesch{\"a}ftsmodelle k{\"o}nnen auf Daten aufsetzen, die in IoT-Anwendungsf{\"a}llen erzeugt werden. Zum Beispiel kann ein Telekommunikationsunternehmen Mehrwert sch{\"o}pfen, indem es aus Daten entscheidungsrelevantere Informationen - sogenannte Insights - ableitet, die zur Steigerung der Entscheidungsagilit{\"a}t genutzt werden. Außerdem k{\"o}nnen Insights monetarisiert werden. Die Monetarisierung von Insights kann nur nachhaltig stattfinden, wenn sorgf{\"a}ltig gehandelt wird und Rahmenbedingungen ber{\"u}cksichtigt werden. In diesem Kapitel wird das Konzept informationsgetriebener Gesch{\"a}ftsmodelle erl{\"a}utert und anhand des konkreten Anwendungsfalls Park and Joy verdeutlicht. Dar{\"u}ber hinaus werden Nutzen, Risiken und Rahmenbedingungen diskutiert.}, language = {de} } @incollection{HaukCzarneckiDietze2018, author = {Hauk, Joachim and Czarnecki, Christian and Dietze, Christian}, title = {Prozessorientierte Messung der Customer Experience am Beispiel der Telekommunikationsindustrie}, series = {Customer Experience im Zeitalter des Kunden : Best Practices, Lessons Learned und Forschungsergebnisse}, booktitle = {Customer Experience im Zeitalter des Kunden : Best Practices, Lessons Learned und Forschungsergebnisse}, editor = {Rusnjak, Andreas and Schallmo, Daniel R. A.}, publisher = {Springer Gabler}, address = {Wiesbaden}, isbn = {978-3-658-18961-7}, doi = {10.1007/978-3-658-18961-7_7}, pages = {195 -- 216}, year = {2018}, abstract = {Hohe Wettbewerbsintensit{\"a}t und gestiegene Kundenanforderungen erfordern bei Telekommunikationsunternehmen eine aktive Gestaltung der Customer Experience (CX). Ein wichtiger Aspekt dabei ist die CX-Messung. Traditionelle Zufriedenheitsmessungen sind oft nicht ausreichend, um die Kundenerfahrung in komplexen Prozessen vollst{\"a}ndig zu erfassen. Daher wird in diesem Kapitel eine prozess{\"u}bergreifende Referenzl{\"o}sung zur CX-Messung am Beispiel der Telekommunikationsindustrie vorgeschlagen. Ausgangspunkt ist ein industriespezifisches Prozessmodell, das sich an dem Referenzmodell eTOM orientiert. Dieses wird um Messpunkte erweitert, die Schwachstellen in Bezug auf die CX identifizieren. F{\"u}r die erkannten Schwachstellen werden {\"u}ber eine Referenzmatrix m{\"o}gliche Ausl{\"o}ser abgeleitet und anhand von typischen Gesch{\"a}ftsfallmengen bewertet. Somit ist eine direkte Zuordnung und Erfolgsmessung konkreter Maßnahmen zur Behebung der Schwachstellen m{\"o}glich. Die so entwickelte Referenzl{\"o}sung wurde im Projekt K1 bei der Deutschen Telekom erfolgreich umgesetzt. Details zur Umsetzung werden als Fallstudien dargestellt.}, language = {de} } @incollection{CzarneckiBensberg2019, author = {Czarnecki, Christian and Bensberg, Frank}, title = {Enhanced Telecom Operations Map (eTOM)}, series = {Enzyklop{\"a}die der Wirtschaftsinformatik}, booktitle = {Enzyklop{\"a}die der Wirtschaftsinformatik}, publisher = {Gito}, address = {Berlin}, pages = {1 -- 4}, year = {2019}, language = {de} } @incollection{CzarneckiHongSchmitzetal.2021, author = {Czarnecki, Christian and Hong, Chin-Gi and Schmitz, Manfred and Dietze, Christian}, title = {Enabling digital transformation through cognitive robotic process automation at Deutsche Telekom Services Europe}, series = {Digitalization Cases Vol. 2 : Mastering digital transformation for global business}, booktitle = {Digitalization Cases Vol. 2 : Mastering digital transformation for global business}, editor = {Urbach, Nils and R{\"o}glinger, Maximilian and Kautz, Karlheinz and Alias, Rose Alinda and Saunders, Carol and Wiener, Martin}, publisher = {Springer}, address = {Cham}, isbn = {978-3-030-80002-4 (Print)}, doi = {10.1007/978-3-030-80003-1}, pages = {123 -- 138}, year = {2021}, abstract = {Subject of this case is Deutsche Telekom Services Europe (DTSE), a service center for administrative processes. Due to the high volume of repetitive tasks (e.g., 100k manual uploads of offer documents into SAP per year), automation was identified as an important strategic target with a high management attention and commitment. DTSE has to work with various backend application systems without any possibility to change those systems. Furthermore, the complexity of administrative processes differed. When it comes to the transfer of unstructured data (e.g., offer documents) to structured data (e.g., MS Excel files), further cognitive technologies were needed.}, language = {en} } @incollection{CzarneckiFettke2021, author = {Czarnecki, Christian and Fettke, Peter}, title = {Robotic process automation : Positioning, structuring, and framing the work}, series = {Robotic process automation : Management, technology, applications}, booktitle = {Robotic process automation : Management, technology, applications}, editor = {Czarnecki, Christian and Fettke, Peter}, publisher = {De Gruyter}, address = {Oldenbourg}, isbn = {978-3-11-067668-6 (Print)}, doi = {10.1515/9783110676693-202}, pages = {3 -- 24}, year = {2021}, abstract = {Robotic process automation (RPA) has attracted increasing attention in research and practice. This chapter positions, structures, and frames the topic as an introduction to this book. RPA is understood as a broad concept that comprises a variety of concrete solutions. From a management perspective RPA offers an innovative approach for realizing automation potentials, whereas from a technical perspective the implementation based on software products and the impact of artificial intelligence (AI) and machine learning (ML) are relevant. RPA is industry-independent and can be used, for example, in finance, telecommunications, and the public sector. With respect to RPA this chapter discusses definitions, related approaches, a structuring framework, a research framework, and an inside as well as outside architectural view. Furthermore, it provides an overview of the book combined with short summaries of each chapter.}, language = {en} } @incollection{Fissabre2022, author = {Fissabre, Anke}, title = {Die Bauten des j{\"u}dischen Friedhofs an der L{\"u}tticher Straße}, series = {Der J{\"u}dische Friedhof Aachen}, booktitle = {Der J{\"u}dische Friedhof Aachen}, editor = {Dux, Holger A.}, publisher = {Mayersche Buchhandlung Aachen GmbH}, address = {Aachen}, isbn = {978-3-87519-266-7}, pages = {51 -- 69}, year = {2022}, language = {de} } @incollection{Fissabre2022, author = {Fissabre, Anke}, title = {Ein Entwurf f{\"u}r die Umnutzung der Bauten des j{\"u}dischen Friedhofs an der L{\"u}tticher Straße}, series = {Der j{\"u}dische Friedhof Aachen L{\"u}tticher Straße Aachen}, booktitle = {Der j{\"u}dische Friedhof Aachen L{\"u}tticher Straße Aachen}, editor = {Dux, Holger A.}, publisher = {Mayersche Buchhandlung Aachen GmbH}, address = {Aachen}, isbn = {978-3-87519-266-7}, pages = {71 -- 74}, year = {2022}, language = {de} } @incollection{CzarneckiBensberg2019, author = {Czarnecki, Christian and Bensberg, Frank}, title = {Telekommunikationsunternehmen, Anwendungssysteme f{\"u}r}, series = {Enzyklop{\"a}die der Wirtschaftsinformatik}, booktitle = {Enzyklop{\"a}die der Wirtschaftsinformatik}, publisher = {Gito}, address = {Berlin}, pages = {1 -- 3}, year = {2019}, language = {de} } @incollection{Czarnecki2019, author = {Czarnecki, Christian}, title = {Robotergesteuerte Prozessautomatisierung}, series = {Enzyklop{\"a}die der Wirtschaftsinformatik}, booktitle = {Enzyklop{\"a}die der Wirtschaftsinformatik}, publisher = {Gito}, address = {Berlin}, pages = {1 -- 3}, year = {2019}, language = {de} } @incollection{Fissabre2022, author = {Fissabre, Anke}, title = {kirchen-bauhaus? - Die Kunstgewerbeschule in Aachen unter Rudolf Schwarz}, series = {Zwischen den Zeiten - Besatzung und Aufbruch in Aachen, 1919-1932}, booktitle = {Zwischen den Zeiten - Besatzung und Aufbruch in Aachen, 1919-1932}, editor = {Soldwisch, Ines and Schmitz, Stefan}, publisher = {Aachener Karnevalsverein (AKV)}, address = {Aachen}, isbn = {978-3-9825016-0-4}, pages = {54 -- 65}, year = {2022}, language = {de} } @incollection{BensbergAuthCzarnecki2021, author = {Bensberg, Frank and Auth, Gunnar and Czarnecki, Christian}, title = {Finding the perfect RPA match : a criteria-based selection method for RPA solutions}, series = {Robotic process automation : Management, technology, applications}, booktitle = {Robotic process automation : Management, technology, applications}, editor = {Czarnecki, Christian and Fettke, Peter}, publisher = {De Gruyter}, address = {Oldenbourg}, isbn = {978-3-11-067677-8}, doi = {10.1515/9783110676693-201}, pages = {47 -- 75}, year = {2021}, abstract = {The benefits of robotic process automation (RPA) are highly related to the usage of commercial off-the-shelf (COTS) software products that can be easily implemented and customized by business units. But, how to find the best fitting RPA product for a specific situation that creates the expected benefits? This question is related to the general area of software evaluation and selection. In the face of more than 75 RPA products currently on the market, guidance considering those specifics is required. Therefore, this chapter proposes a criteria-based selection method specifically for RPA. The method includes a quantitative evaluation of costs and benefits as well as a qualitative utility analysis based on functional criteria. By using the visualization of financial implications (VOFI) method, an application-oriented structure is provided that opposes the total cost of ownership to the time savings times salary (TSTS). For the utility analysis a detailed list of functional criteria for RPA is offered. The whole method is based on a multi-vocal review of scientific and non-scholarly literature including publications by business practitioners, consultants, and vendors. The application of the method is illustrated by a concrete RPA example. The illustrated structures, templates, and criteria can be directly utilized by practitioners in their real-life RPA implementations. In addition, a normative decision process for selecting RPA alternatives is proposed before the chapter closes with a discussion and outlook.}, language = {en} } @incollection{CroonCzarnecki2021, author = {Croon, Philipp and Czarnecki, Christian}, title = {Liability for loss or damages caused by RPA}, series = {Robotic process automation : Management, technology, applications}, booktitle = {Robotic process automation : Management, technology, applications}, editor = {Czarnecki, Christian and Fettke, Peter}, publisher = {De Gruyter}, address = {Oldenbourg}, isbn = {9783110676778}, doi = {10.1515/9783110676693-202}, pages = {135 -- 151}, year = {2021}, abstract = {Intelligent autonomous software robots replacing human activities and performing administrative processes are reality in today's corporate world. This includes, for example, decisions about invoice payments, identification of customers for a marketing campaign, and answering customer complaints. What happens if such a software robot causes a damage? Due to the complete absence of human activities, the question is not trivial. It could even happen that no one is liable for a damage towards a third party, which could create an uncalculatable legal risk for business partners. Furthermore, the implementation and operation of those software robots involves various stakeholders, which result in the unsolvable endeavor of identifying the originator of a damage. Overall it is advisable to all involved parties to carefully consider the legal situation. This chapter discusses the liability of software robots from an interdisciplinary perspective. Based on different technical scenarios the legal aspects of liability are discussed.}, language = {en} } @incollection{SchneiderWisselinkNoelleetal.2021, author = {Schneider, Dominik and Wisselink, Frank and N{\"o}lle, Nikolai and Czarnecki, Christian}, title = {Einfluss von K{\"u}nstlicher Intelligenz auf Customer Journeys am Beispiel von intelligentem Parken}, series = {K{\"u}nstliche Intelligenz in der Anwendung : Rechtliche Aspekte, Anwendungspotenziale und Einsatzszenarien}, booktitle = {K{\"u}nstliche Intelligenz in der Anwendung : Rechtliche Aspekte, Anwendungspotenziale und Einsatzszenarien}, editor = {Barton, Thomas and M{\"u}ller, Christian}, publisher = {Springer Vieweg}, address = {Wiesbaden}, isbn = {978-3-658-30935-0 (Print)}, doi = {10.1007/978-3-658-30936-7_7}, pages = {99 -- 122}, year = {2021}, abstract = {Im Konsumentenmarkt entstehen vermehrt neue Anwendungen von K{\"u}nstlicher Intelligenz (KI). Zunehmend dr{\"a}ngen auch Ger{\"a}te und Dienste in den Markt, die eigenst{\"a}ndig {\"u}ber das Internet kommunizieren. Dadurch k{\"o}nnen diese Ger{\"a}te und Dienste mit neuartigen KI-basierten Diensten verbessert werden. Solche Dienste k{\"o}nnen die Art und Weise beeinflussen, wie Kunden kommerzielle Entscheidungen treffen und somit das Kundenerlebnis maßgeblich ver{\"a}ndern. Der Einfluss von KI auf kommerzielle Interaktionen wurde bisher noch nicht umfassend untersucht. Basierend auf einem Framework, welches einen ersten {\"U}berblick {\"u}ber die Effekte von KI auf kommerzielle Interaktionen gibt, wird in diesem Kapitel der Einfluss von KI auf Customer Journeys am konkreten Anwendungsfall des intelligenten Parkens analysiert. Die daraus gewonnenen Erkenntnisse k{\"o}nnen in der Praxis als Grundlage genutzt werden, um das Potenzial von KI zu verstehen und bei der Gestaltung eigener Customer Journeys umzusetzen.}, language = {de} } @incollection{SchneiderWisselinkNoelleetal.2020, author = {Schneider, Dominik and Wisselink, Frank and N{\"o}lle, Nikolai and Czarnecki, Christian}, title = {Influence of artificial intelligence on commercial interactions in the consumer market}, series = {Automatisierung und Personalisierung von Dienstleistungen : Methoden - Potenziale - Einsatzfelder}, booktitle = {Automatisierung und Personalisierung von Dienstleistungen : Methoden - Potenziale - Einsatzfelder}, editor = {Bruhn, Manfred and Hadwich, Karsten}, publisher = {Springer Gabler}, address = {Wiesbaden}, isbn = {978-3-658-30167-5 (Print)}, doi = {10.1007/978-3-658-30168-2_7}, pages = {183 -- 205}, year = {2020}, abstract = {Recently, novel AI-based services have emerged in the consumer market. AI-based services can affect the way consumers take commercial decisions. Research on the influence of AI on commercial interactions is in its infancy. In this chapter, a framework creating a first overview of the influence of AI on commercial interactions is introduced. This framework summarizes the findings of comparing numerous customer journeys of novel AI-based services with corresponding non-AI equivalents.}, language = {en} } @incollection{AuthCzarneckiBensbergetal.2019, author = {Auth, Gunnar and Czarnecki, Christian and Bensberg, Frank and Thor, Andreas}, title = {Digitalisierung des Forschungsprozesses aus Sicht von Forschenden - durch Serviceintegration zum pers{\"o}nlichen Forschungsinformationssystem}, series = {Hochschulen in Zeiten der Digitalisierung : Lehre, Forschung und Organisation}, booktitle = {Hochschulen in Zeiten der Digitalisierung : Lehre, Forschung und Organisation}, editor = {Barton, Thomas and M{\"u}ller, Christian and Seel, Christian}, publisher = {Springer Vieweg}, address = {Wiesbaden}, isbn = {978-3-658-26617-2 (Print)}, doi = {10.1007/978-3-658-26618-9_17}, pages = {287 -- 307}, year = {2019}, abstract = {In der Diskussion {\"u}ber die Digitalisierung der Forschung spielt die Frage nach der optimalen IT-Unterst{\"u}tzung f{\"u}r Forschende eine wichtige Rolle. Forschende k{\"o}nnen heute an ihren Hochschulen bzw. Wissenschaftseinrichtungen auf ein breites Angebot interner IT-Dienstleistungen zur{\"u}ckgreifen, das auch kooperative IT-Dienste umfasst, die von mehreren Institutionen in Zusammenarbeit bereitgestellt werden. Außerhalb der eigenen Organisation und des weiteren Verbunds hat sich im Internet zudem ein breites externes Angebot an innovativen, h{\"a}ufig kostenlos nutzbaren Onlinediensten entwickelt. Neben horizontalen Onlinediensten, die sich prinzipiell an jeden Internetnutzer richten (bspw. Dropbox, Twitter, WhatsApp), nimmt auch die Zahl von vertikalen Diensten f{\"u}r wissenschaftliche bzw. Forschungszwecke immer weiter zu (bspw. GoogleScholar, ResearchGate, figshare). F{\"u}r Forschende er{\"o}ffnen sich damit vielf{\"a}ltige neue M{\"o}glichkeiten, ihren individuellen Forschungsprozess durch digitale Werkzeuge zu verbessern. Aufgrund rechtlicher, technischer und personeller Restriktionen k{\"o}nnen jedoch interne Dienstleister bei der Identifizierung, Auswahl und Nutzung externer Onlinedienste nur wenig Unterst{\"u}tzung leisten. Aus einer serviceorientierten Perspektive stehen Forschende zunehmend vor dem Problem, wie sich heterogene IT-Dienste interner und externer Anbieter in den eigenen Forschungsprozess integrieren lassen. Als L{\"o}sungsansatz skizziert das Kapitel das Konzept eines pers{\"o}nlichen Forschungsinformationssystems nach Gesichtspunkten eines digitalen Servicesystems.}, language = {de} } @incollection{BensbergBuscherCzarnecki2019, author = {Bensberg, Frank and Buscher, Gandalf and Czarnecki, Christian}, title = {Digital transformation and IT topics in the consulting industry: a labor market perspective}, series = {Advances in consulting research : recent findings and practical cases}, booktitle = {Advances in consulting research : recent findings and practical cases}, editor = {Nissen, Volker}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-95998-6}, doi = {10.1007/978-3-319-95999-3_16}, pages = {341 -- 357}, year = {2019}, abstract = {Information technologies, such as big data analytics, cloud computing, cyber physical systems, robotic process automation, and the internet of things, provide a sustainable impetus for the structural development of business sectors as well as the digitalization of markets, enterprises, and processes. Within the consulting industry, the proliferation of these technologies opened up the new segment of digital transformation, which focuses on setting up, controlling, and implementing projects for enterprises from a broad range of sectors. These recent developments raise the question, which requirements evolve for IT consultants as important success factors of those digital transformation projects. Therefore, this empirical contribution provides indications regarding the qualifications and competences necessary for IT consultants in the era of digital transformation from a labor market perspective. On the one hand, this knowledge base is interesting for the academic education of consultants, since it supports a market-oriented design of adequate training measures. On the other hand, insights into the competence requirements for consultants are considered relevant for skill and talent management processes in consulting practice. Assuming that consulting companies pursue a strategic human resource management approach, labor market information may also be useful to discover strategic behavioral patterns.}, language = {en} } @incollection{SchmitzDietzeCzarnecki2019, author = {Schmitz, Manfred and Dietze, Christian and Czarnecki, Christian}, title = {Enabling digital transformation through robotic process automation at Deutsche Telekom}, series = {Enabling digital transformation through robotic process automation at Deutsche Telekom}, booktitle = {Enabling digital transformation through robotic process automation at Deutsche Telekom}, editor = {Urbach, Nils and R{\"o}glinger, Maximilian}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-95272-7}, doi = {10.1007/978-3-319-95273-4_2}, pages = {15 -- 33}, year = {2019}, abstract = {Due to the high number of customer contacts, fault clearances, installations, and product provisioning per year, the automation level of operational processes has a significant impact on financial results, quality, and customer experience. Therefore, the telecommunications operator Deutsche Telekom (DT) has defined a digital strategy with the objectives of zero complexity and zero complaint, one touch, agility in service, and disruptive thinking. In this context, Robotic Process Automation (RPA) was identified as an enabling technology to formulate and realize DT's digital strategy through automation of rule-based, routine, and predictable tasks in combination with structured and stable data.}, language = {en} } @incollection{BensbergCzarneckiGrob2022, author = {Bensberg, Frank and Czarnecki, Christian and Grob, Heinz Lothar}, title = {Wirtschaftlichkeitsbewertung von Smart Services mit vollst{\"a}ndigen Finanzpl{\"a}nen}, series = {Smart Services: Band 1: Konzepte - Methoden - Prozesse}, booktitle = {Smart Services: Band 1: Konzepte - Methoden - Prozesse}, editor = {Bruhn, Manfred and Hadwich, Karsten}, publisher = {Springer Gabler}, address = {Wiesbaden}, isbn = {978-3-658-37344-3 (Online)}, doi = {10.1007/978-3-658-37344-3_6}, pages = {225 -- 251}, year = {2022}, abstract = {Dieser Beitrag stellt einen Bewertungsrahmen f{\"u}r Smart Services vor, der auf dem Konzept vollst{\"a}ndiger Finanzpl{\"a}ne (VOFI) basiert. Zun{\"a}chst wird eine IoT-Architektur f{\"u}r Smart Services eingef{\"u}hrt, die die Grundlage f{\"u}r deren Betrachtung aus Sicht der Unternehmensplanung liefert. Hierauf aufbauend wird ein Bewertungsrahmen f{\"u}r die finanzplanorientierte Wirtschaftlichkeitsbewertung von Smart Services geschaffen, mit dem die relevanten Zahlungsfolgen differenziert erfasst werden. Mithilfe des entwickelten VOFI-Systems wird anschließend aufgezeigt, wie mithilfe einer Risikoanalyse die Unsicherheit von Modellparametern ber{\"u}cksichtigt werden kann.}, language = {de} } @incollection{WeberBomholtButenweg2022, author = {Weber, Felix and Bomholt, Frederik and Butenweg, Christoph}, title = {Erdbeben- und Schwingungsschutz von Bauwerken}, series = {2023 BetonKalender: Wasserundurchl{\"a}ssiger Beton, Br{\"u}ckenbau}, booktitle = {2023 BetonKalender: Wasserundurchl{\"a}ssiger Beton, Br{\"u}ckenbau}, editor = {Bergmeister, Konrad and Fingerloos, Frank and W{\"o}rner, Johann-Dietrich}, publisher = {Ernst \& Sohn}, address = {Berlin}, isbn = {9783433611180}, doi = {10.1002/9783433611180.ch16}, pages = {779 -- 859}, year = {2022}, abstract = {Dieser Beitrag beschreibt die herk{\"o}mmlichen Maßnahmen wie die Kapazit{\"a}tsbemessung der Tragwerksstruktur, die Isolation des Bauwerks mittels Basisisolatoren, die D{\"a}mpfungserh{\"o}hung der Struktur mittels Inter-Story-D{\"a}mpfern und die Schwingungsreduktion mittels Schwingungstilgern gegen Einwirkungen durch Erdbeben, Wind, Verkehr und Personen auf die Bauwerke. Erg{\"a}nzend wird die erdbebengerechte Auslegung und Isolation von nichttragenden Bauteilen behandelt. F{\"u}r die betrachteten Systeme werden die Bewegungsdifferenzialgleichungen unter Ber{\"u}cksichtigung der wesentlichen Nichtlinearit{\"a}ten angegeben. Die vorgestellten Weiterentwicklungen in den Bereichen der Basisisolatoren, D{\"a}mpfern und Schwingungstilgern zeigen, dass das modellbasierte Design mittels Simulation ein sehr effektives, {\"o}konomisches und dank der heutigen Computerleistung auch zeiteffizientes Werkzeug darstellt.}, language = {de} } @incollection{GkatzogiasVeljkovivPohorylesetal.2022, author = {Gkatzogias, Konstantinos and Veljkoviv, Ana and Pohoryles, Daniel A. and Tsionis, Georgios and Bournas, Dionysios A. and Crowley, Helen and Norl{\´e}n, Hedvig and Butenweg, Christoph and Gervasio, Helena and Manfredi, Vincenzo and Masi, Angelo and Zaharieva, Roumiana}, title = {Policy practice and regional impact assessment for building renovation}, series = {REEBUILD Integrated Techniques for the Seismic Strengthening \& Energy Efficiency of Existing Buildings}, booktitle = {REEBUILD Integrated Techniques for the Seismic Strengthening \& Energy Efficiency of Existing Buildings}, editor = {Gkatzogias, Konstantinos and Tsionis, Georgios}, publisher = {Publications Office of the European Union}, address = {Luxembourg}, isbn = {978-92-76-60454-9}, issn = {1831-9424}, doi = {10.2760/883122}, pages = {1 -- 68}, year = {2022}, abstract = {The work presented in this report provides scientific support to building renovation policies in the EU by promoting a holistic point of view on the topic. Integrated renovation can be seen as a nexus between European policies on disaster resilience, energy efficiency and circularity in the building sector. An overview of policy measures for the seismic and energy upgrading of buildings across EU Member States identified only a few available measures for combined upgrading. Regulatory framework, financial instruments and digital tools similar to those for energy renovation, together with awareness and training may promote integrated renovation. A framework for regional prioritisation of building renovation was put forward, considering seismic risk, energy efficiency, and socioeconomic vulnerability independently and in an integrated way. Results indicate that prioritisation of building renovation is a multidimensional problem. Depending on priorities, different integrated indicators should be used to inform policies and accomplish the highest relative or most spread impact across different sectors. The framework was further extended to assess the impact of renovation scenarios across the EU with a focus on priority regions. Integrated renovation can provide a risk-proofed, sustainable, and inclusive built environment, presenting an economic benefit in the order of magnitude of the highest benefit among the separate interventions. Furthermore, it presents the unique capability of reducing fatalities and energy consumption at the same time and, depending on the scenario, to a greater extent.}, language = {en} } @incollection{Czarnecki2018, author = {Czarnecki, Christian}, title = {Establishment of a central process governance organization combined with operational process improvements : Insights from a BPM Project at a leading telecommunications operator in the Middle East}, series = {Business process management cases : digital innovation and business transformation in practice}, booktitle = {Business process management cases : digital innovation and business transformation in practice}, editor = {vom Brocke, Jan and Mendling, Jan}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-58306-8}, doi = {10.1007/978-3-319-58307-5}, pages = {57 -- 76}, year = {2018}, abstract = {Because of customer churn, strong competition, and operational inefficiencies, the telecommunications operator ME Telco (fictitious name due to confidentiality) launched a strategic transformation program that included a Business Process Management (BPM) project. Major problems were silo-oriented process management and missing cross-functional transparency. Process improvements were not consistently planned and aligned with corporate targets. Measurable inefficiencies were observed on an operational level, e.g., high lead times and reassignment rates of the incident management process.}, language = {en} } @incollection{PoghossianSchoening2017, author = {Poghossian, Arshak and Sch{\"o}ning, Michael Josef}, title = {Nanomaterial-Modified Capacitive Field-Effect Biosensors}, series = {Springer Series on Chemical Sensors and Biosensors (Methods and Applications)}, booktitle = {Springer Series on Chemical Sensors and Biosensors (Methods and Applications)}, publisher = {Springer}, address = {Berlin, Heidelberg}, doi = {10.1007/5346_2017_2}, pages = {1 -- 25}, year = {2017}, abstract = {The coupling of charged molecules, nanoparticles, and more generally, inorganic/organic nanohybrids with semiconductor field-effect devices based on an electrolyte-insulator-semiconductor (EIS) system represents a very promising strategy for the active tuning of electrochemical properties of these devices and, thus, opening new opportunities for label-free biosensing by the intrinsic charge of molecules. The simplest field-effect sensor is a capacitive EIS sensor, which represents a (bio-)chemically sensitive capacitor. In this chapter, selected examples of recent developments in the field of label-free biosensing using nanomaterial-modified capacitive EIS sensors are summarized. In the first part, we present applications of EIS sensors modified with negatively charged gold nanoparticles for the label-free electrostatic detection of positively charged small proteins and macromolecules, for monitoring the layer-by-layer formation of oppositely charged polyelectrolyte (PE) multilayers as well as for the development of an enzyme-based biomolecular logic gate. In the second part, examples of a label-free detection by means of EIS sensors modified with a positively charged weak PE layer are demonstrated. These include electrical detection of on-chip and in-solution hybridized DNA (deoxyribonucleic acid) as well as an EIS sensor with pH-responsive weak PE/enzyme multilayers for enhanced field-effect biosensing.}, language = {en} } @incollection{TranTranMatthiesetal.2017, author = {Tran, N. T. and Tran, Thanh Ngoc and Matthies, M. G. and Stavroulakis, G. E. and Staat, Manfred}, title = {Shakedown Analysis Under Stochastic Uncertainty by Chance Constrained Programming}, series = {Advances in Direct Methods for Materials and Structures}, booktitle = {Advances in Direct Methods for Materials and Structures}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-59810-9}, doi = {10.1007/978-3-319-59810-9_6}, pages = {85 -- 103}, year = {2017}, abstract = {In this paper we propose a stochastic programming method to analyse limit and shakedown of structures under uncertainty condition of strength. Based on the duality theory, the shakedown load multiplier formulated by the kinematic theorem is proved actually to be the dual form of the shakedown load multiplier formulated by static theorem. In this investigation a dual chance constrained programming algorithm is developed to calculate simultaneously both the upper and lower bounds of the plastic collapse limit and the shakedown limit. The edge-based smoothed finite element method (ES-FEM) with three-node linear triangular elements is used for structural analysis.}, language = {en} } @incollection{NiemuellerZwillingLakemeyeretal.2017, author = {Niemueller, Tim and Zwilling, Frederik and Lakemeyer, Gerhard and L{\"o}bach, Matthias and Reuter, Sebastian and Jeschke, Sabina and Ferrein, Alexander}, title = {Cyber-Physical System Intelligence}, series = {Industrial Internet of Things}, booktitle = {Industrial Internet of Things}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-42559-7}, doi = {10.1007/978-3-319-42559-7_17}, pages = {447 -- 472}, year = {2017}, abstract = {Cyber-physical systems are ever more common in manufacturing industries. Increasing their autonomy has been declared an explicit goal, for example, as part of the Industry 4.0 vision. To achieve this system intelligence, principled and software-driven methods are required to analyze sensing data, make goal-directed decisions, and eventually execute and monitor chosen tasks. In this chapter, we present a number of knowledge-based approaches to these problems and case studies with in-depth evaluation results of several different implementations for groups of autonomous mobile robots performing in-house logistics in a smart factory. We focus on knowledge-based systems because besides providing expressive languages and capable reasoning techniques, they also allow for explaining how a particular sequence of actions came about, for example, in the case of a failure.}, language = {en} } @incollection{NiemuellerLakemeyerReuteretal.2017, author = {Niemueller, T. and Lakemeyer, G. and Reuter, S. and Jeschke, S. and Ferrein, Alexander}, title = {Benchmarking of Cyber-Physical Systems in Industrial Robotics: The RoboCup Logistics League as a CPS Benchmark Blueprint}, series = {Cyber-Physical Systems: Foundations, Principles and Applications}, booktitle = {Cyber-Physical Systems: Foundations, Principles and Applications}, publisher = {Academic Press}, address = {London}, doi = {10.1016/B978-0-12-803801-7.00013-4}, pages = {193 -- 207}, year = {2017}, abstract = {In the future, we expect manufacturing companies to follow a new paradigm that mandates more automation and autonomy in production processes. Such smart factories will offer a variety of production technologies as services that can be combined ad hoc to produce a large number of different product types and variants cost-effectively even in small lot sizes. This is enabled by cyber-physical systems that feature flexible automated planning methods for production scheduling, execution control, and in-factory logistics. During development, testbeds are required to determine the applicability of integrated systems in such scenarios. Furthermore, benchmarks are needed to quantify and compare system performance in these industry-inspired scenarios at a comprehensible and manageable size which is, at the same time, complex enough to yield meaningful results. In this chapter, based on our experience in the RoboCup Logistics League (RCLL) as a specific example, we derive a generic blueprint for how a holistic benchmark can be developed, which combines a specific scenario with a set of key performance indicators as metrics to evaluate the overall integrated system and its components.}, language = {de} } @incollection{Fissabre2018, author = {Fissabre, Anke}, title = {Vom Schiff an Land oder von der Muschel zur Rocaille}, series = {Schwimmender Barock : Das Schiff als Repr{\"a}sentationsobjekt}, booktitle = {Schwimmender Barock : Das Schiff als Repr{\"a}sentationsobjekt}, editor = {Priesterjahn, Maike}, publisher = {Bebra Verlag}, address = {Berlin}, isbn = {978-3-89809-153-4}, pages = {59 -- 65}, year = {2018}, language = {de} } @incollection{YoshinobuKrauseMiyamotoetal.2018, author = {Yoshinobu, Tatsuo and Krause, Steffi and Miyamoto, Ko-ichiro and Werner, Frederik and Poghossian, Arshak and Wagner, Torsten and Sch{\"o}ning, Michael Josef}, title = {(Bio-)chemical Sensing and Imaging by LAPS and SPIM}, series = {Label-free biosensing: advanced materials, devices and applications}, booktitle = {Label-free biosensing: advanced materials, devices and applications}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-75219-8}, pages = {103 -- 132}, year = {2018}, abstract = {The light-addressable potentiometric sensor (LAPS) and scanning photo-induced impedance microscopy (SPIM) are two closely related methods to visualise the distributions of chemical species and impedance, respectively, at the interface between the sensing surface and the sample solution. They both have the same field-effect structure based on a semiconductor, which allows spatially resolved and label-free measurement of chemical species and impedance in the form of a photocurrent signal generated by a scanning light beam. In this article, the principles and various operation modes of LAPS and SPIM, functionalisation of the sensing surface for measuring various species, LAPS-based chemical imaging and high-resolution sensors based on silicon-on-sapphire substrates are described and discussed, focusing on their technical details and prospective applications.}, language = {en} } @incollection{SaldenFischerBarnat2016, author = {Salden, Peter and Fischer, Kathrin and Barnat, Miriam}, title = {Didaktische Studiengangentwicklung: Rahmenkonzepte und Praxisbeispiel}, series = {P{\"a}dagogische Hochschulentwicklung. Von der Programmierung zur Implementierung}, booktitle = {P{\"a}dagogische Hochschulentwicklung. Von der Programmierung zur Implementierung}, publisher = {Springer VS}, address = {Wiesbaden}, isbn = {978-3-658-12067-2}, doi = {10.1007/978-3-658-12067-2_9}, pages = {133 -- 149}, year = {2016}, abstract = {Die Studiengangentwicklung ist ein komplexer Prozess, in dem strukturelle Vorgaben beachtet, viele unterschiedliche Akteure/-innen einbezogen und nicht zuletzt angemessene didaktische L{\"o}sungen zum Erreichen der angestrebten Lernergebnisse gefunden werden m{\"u}ssen. Der vorliegende Text nimmt besonders den letzten Punkt in den Blick: Er zeigt, wie Studiengangentwicklung zu einem Thema der (Hochschul-)Didaktik geworden ist und wie sich der didaktische Ansatz von struktur- und prozessorientierten Ans{\"a}tzen unterscheidet, aber auch, wie er mit diesen zusammenh{\"a}ngt. An einem Beispiel aus dem Wirtschaftsingenieurwesen wird veranschaulicht, was didaktische Studiengangentwicklung in der Praxis ausmacht und wie eine konkrete Implementierung verlaufen kann. Auf dieser Grundlage wird abschließend ein erweitertes Modell der didaktischen Studiengangentwicklung vorgeschlagen.}, language = {de} } @incollection{Barnat2007, author = {Barnat, Miriam}, title = {Organisationale Lernprozesse und Machtquellen. Eine Fallstudie}, series = {Beratung, Macht und organisationales Lernen}, booktitle = {Beratung, Macht und organisationales Lernen}, publisher = {VS Verlag f{\"u}r Sozialwissenschaften}, address = {Wiesbaden}, isbn = {978-3-531-90752-9}, doi = {10.1007/978-3-531-90752-9_7}, pages = {97 -- 110}, year = {2007}, language = {de} } @incollection{BosseBarnat2019, author = {Bosse, Elke and Barnat, Miriam}, title = {Kombination qualitativer und quantitativer Methoden zur Untersuchung der Studieneinstiegsphase}, series = {Hochschulbildungsforschung : Theoretische, methodologische und methodische Denkanst{\"o}ße f{\"u}r die Hochschuldidaktik}, booktitle = {Hochschulbildungsforschung : Theoretische, methodologische und methodische Denkanst{\"o}ße f{\"u}r die Hochschuldidaktik}, publisher = {Springer VS}, address = {Wiesbaden}, isbn = {978-3-658-20309-2}, doi = {10.1007/978-3-658-20309-2_10}, pages = {169 -- 184}, year = {2019}, abstract = {Mit Hilfe der Kombination von qualitativen und quantitativen Verfahren zielen Mixed-Methods Ans{\"a}tze darauf ab, einen vertieften Einblick in komplexe Gegenst{\"a}nde zu gewinnen. In der Hochschulbildungsforschung finden sie zunehmend Anklang, da sie besonders geeignet erscheinen, das vielschichtige Wirkungsgef{\"u}ge zu erfassen, das das Lehren und Lernen an Hochschulen auszeichnet. Der Beitrag geht den Potenzialen von Mixed-Methods Ans{\"a}tzen am Beispiel einer Studie zur Studieneingangsphase nach, die den Wirkungszusammenhang zwischen der Nutzung von Angeboten f{\"u}r den Studieneinstieg und der Entwicklung von Studierf{\"a}higkeit untersucht. Der Beitrag veranschaulicht die Integration von Methoden und Ergebnissen, um Chancen und Grenzen von Mixed-Methods Studien f{\"u}r die Hochschulbildungsforschung zu diskutieren.}, language = {de} } @incollection{KirschBassen2013, author = {Kirsch, Hans-J{\"u}rgen and Bassen, Yasmine}, title = {IGW RS HFA 21 : konzeptionelle L{\"o}sung oder Einzelfall? ; Erfolg bei Spenden sammelnden Organisationen ; eine bilanztheoretische Untersuchung}, series = {Jahrbuch f{\"u}r Controlling und Rechnungswesen. Vol. 29}, booktitle = {Jahrbuch f{\"u}r Controlling und Rechnungswesen. Vol. 29}, publisher = {LexisNexis, ARD Orac}, address = {Wien}, pages = {355 -- 369}, year = {2013}, language = {de} } @incollection{SchoeningWagnerPoghossianetal.2018, author = {Sch{\"o}ning, Michael Josef and Wagner, Torsten and Poghossian, Arshak and Miyamoto, K.I. and Werner, C.F. and Krause, S. and Yoshinobu, T.}, title = {Light-addressable potentiometric sensors for (bio-)chemical sensing and imaging}, series = {Encyclopedia of Interfacial Chemistry: Surface Science and Electrochemistry. Vol. 7}, booktitle = {Encyclopedia of Interfacial Chemistry: Surface Science and Electrochemistry. Vol. 7}, publisher = {Elsevier}, address = {Amsterdam}, isbn = {9780128097397}, pages = {295 -- 308}, year = {2018}, language = {en} } @incollection{Martin2019, author = {Martin, Joachim}, title = {Bemessung von Baukonstruktionen}, series = {{\"U}bungsaufgaben und Berechnungen f{\"u}r den Baubetrieb}, booktitle = {{\"U}bungsaufgaben und Berechnungen f{\"u}r den Baubetrieb}, publisher = {Springer Vieweg}, address = {Wiesbaden}, isbn = {978-3-658-23127-9}, doi = {10.1007/978-3-658-23127-9_1}, pages = {1 -- 11}, year = {2019}, language = {de} } @incollection{Sparla2019, author = {Sparla, Peter}, title = {Vermessung}, series = {{\"U}bungsaufgaben und Berechnungen f{\"u}r den Baubetrieb}, booktitle = {{\"U}bungsaufgaben und Berechnungen f{\"u}r den Baubetrieb}, publisher = {Springer Vieweg}, address = {Wiesbaden}, isbn = {978-3-658-23127-9}, doi = {10.1007/978-3-658-23127-9_2}, pages = {13 -- 61}, year = {2019}, language = {de} } @incollection{Ulke2019, author = {Ulke, Bernd}, title = {Der baurechtliche Vertrag}, series = {{\"U}bungsaufgaben und Berechnungen f{\"u}r den Baubetrieb}, booktitle = {{\"U}bungsaufgaben und Berechnungen f{\"u}r den Baubetrieb}, publisher = {Springer Vieweg}, address = {Wiesbaden}, isbn = {978-3-658-23127-9}, pages = {63 -- 87}, year = {2019}, abstract = {Anhand von kurzen theoretischen Einf{\"u}hrungen werden anhand von Beispielen die wesentlichen Aspekte des baurechtlichen Vertrages erl{\"a}utert. Nach einer Einf{\"u}hrung {\"u}ber das Zustandekommen von (Bau-) Vertr{\"a}gen wird die f{\"u}r Streitf{\"a}lle unerl{\"a}ssliche Dokumentation auf Baustellen erl{\"a}utert. Hierbei werden Hinweise zur Erstellung von Protokollen, zum E-Mail bei Großprojekten und zur Dokumentation von Stundenlohnarbeiten gegeben. Des Weiteren wird eine Schriftverkehrsliste vorgestellt, die zur Nachverfolgung des Schriftverkehrs bei Großprojekten unerl{\"a}sslich ist. Anschließend werden die typischen Vertragsarten vorgestellt, die bei der Abwicklung von Großprojekten zu beachten sind und die Unterschiede werden durch Fallbeispiele erl{\"a}utert. Einen Schwerpunkt des Kapitels bilden auftragsnehmerseitige Verz{\"u}ge sowie mangelbehaftete Leistungen. Hier werden Hinweise gegeben, wie in den entsprechenden Situationen zu reagieren ist.}, language = {de} } @incollection{Ulke2019, author = {Ulke, Bernd}, title = {Baukosten und Finanzierung}, series = {{\"U}bungsaufgaben und Berechnungen f{\"u}r den Baubetrieb}, booktitle = {{\"U}bungsaufgaben und Berechnungen f{\"u}r den Baubetrieb}, publisher = {Springer Vieweg}, address = {Wiesbaden}, isbn = {978-3-658-23127-9}, doi = {10.1007/978-3-658-23127-9_4}, pages = {89 -- 100}, year = {2019}, language = {de} } @incollection{Krause2019, author = {Krause, Thomas}, title = {Bauabrechnung und Mengenermittlung}, series = {{\"U}bungsaufgaben und Berechnungen f{\"u}r den Baubetrieb}, booktitle = {{\"U}bungsaufgaben und Berechnungen f{\"u}r den Baubetrieb}, publisher = {Springer Vieweg}, address = {Wiesbaden}, isbn = {978-3-658-23127-9}, doi = {10.1007/978-3-658-23127-9_5}, pages = {101 -- 116}, year = {2019}, language = {de} } @incollection{Ulke2019, author = {Ulke, Bernd}, title = {Arbeitsvorbereitung und Ablaufplanung}, series = {{\"U}bungsaufgaben und Berechnungen f{\"u}r den Baubetrieb}, booktitle = {{\"U}bungsaufgaben und Berechnungen f{\"u}r den Baubetrieb}, publisher = {Springer Vieweg}, address = {Wiesbaden}, isbn = {978-3-658-23127-9}, doi = {10.1007/978-3-658-23127-9_6}, pages = {117 -- 154}, year = {2019}, language = {de} } @incollection{Krause2019, author = {Krause, Thomas}, title = {Baumaschinen}, series = {{\"U}bungsaufgaben und Berechnungen f{\"u}r den Baubetrieb}, booktitle = {{\"U}bungsaufgaben und Berechnungen f{\"u}r den Baubetrieb}, publisher = {Springer Vieweg}, address = {Wiesbaden}, isbn = {978-3-658-23127-9}, doi = {10.1007/978-3-658-23127-9_7}, pages = {155 -- 163}, year = {2019}, language = {de} } @incollection{Ulke2019, author = {Ulke, Bernd}, title = {Boden, Baugrube, Verbau}, series = {{\"U}bungsaufgaben und Berechnungen f{\"u}r den Baubetrieb}, booktitle = {{\"U}bungsaufgaben und Berechnungen f{\"u}r den Baubetrieb}, publisher = {Springer Vieweg}, address = {Wiesbaden}, isbn = {978-3-658-23127-9 (Online)}, doi = {10.1007/978-3-658-23127-9_8}, pages = {165 -- 239}, year = {2019}, abstract = {Im folgenden Kapitel werden die wichtigsten geotechnischen Nachweise sowie praxisnahe Beispiele f{\"u}r den Baubetrieb aufgef{\"u}hrt. Es wird im Wesentlichen auf die Bodenbeschreibung und Klassifikation nach DIN 18196 sowie nach DIN 18300 eingegangen, welche sowohl f{\"u}r die weiteren Berechnungen als auch f{\"u}r die Kalkulation von großer Bedeutung sind. Die aus der Praxis aufgef{\"u}hrten Beispiele verdeutlichen verschiedene Untersuchungs- und Auswertungsmethoden f{\"u}r direkte und indirekte Aufschl{\"u}sse, diese enthalten Labor- und Feldversuche, mit denen man die Verdichtbarkeit von B{\"o}den auswertet und quantifiziert, sowie viele andere Themenbereiche wie Erddruckberechnungen sowie Spannungs- und Setzungsberechnungen. Dar{\"u}ber hinaus werden exemplarisch bestimmte Verbauarten bez{\"u}glich ihrer Bemessung erl{\"a}utert. Es wird ebenfalls auf das Thema Wasserhaltung eingegangen und die erforderlichen Maßnahmen beschrieben, um bestimmte Versagensmechanismen - wie z.B. den hydraulischen Grundbruch - zu verhindern.}, language = {de} } @incollection{Krause2019, author = {Krause, Thomas}, title = {Schalung und Ger{\"u}ste}, series = {{\"U}bungsaufgaben und Berechnungen f{\"u}r den Baubetrieb}, booktitle = {{\"U}bungsaufgaben und Berechnungen f{\"u}r den Baubetrieb}, publisher = {Springer Vieweg}, address = {Wiesbaden}, isbn = {978-3-658-23127-9 (Online)}, doi = {10.1007/978-3-658-23127-9_9}, pages = {241 -- 253}, year = {2019}, abstract = {Die grunds{\"a}tzliche Planung von Schalungsaufgaben wird heute in der Regel im Rahmen der Arbeitsvorbereitung von den entsprechenden Stabsabteilungen oder als Serviceleistung von den Schalungsherstellern mit Anwendung von spezieller Software und den technischen Unterlagen f{\"u}r die jeweiligen Schalungsger{\"a}te durchgef{\"u}hrt. Diese Programme und technischen Unterlagen stehen in der Regel auch den Mitarbeitern in der Bauleitung zur Verf{\"u}gung, werden dort aber eher seltener genutzt. Zur Anwendung auf der Baustelle stellen die Schalungshersteller neben den technischen Unterlagen Bemessungstabellen zur Verf{\"u}gung, welche die Auswahl und Dimensionierung einzelner Schalungen wesentlich erleichtern. Die nachfolgend aufgef{\"u}hrten Beispiele aus dem Bereich Schalung und Ger{\"u}ste beschreiben Aufgaben, die im Baustellenbetrieb auf die Bauleitung zu kommen k{\"o}nnen und auch ohne Unterst{\"u}tzung einer Stabsabteilung gel{\"o}st werden k{\"o}nnen.}, language = {de} }