@article{PietschSchulteZurhausen2005,
  author    = {Pietsch, Wolfram and Schulte-Zurhausen, Manfred},
  title     = {Grundlagenforschung: L{\"a}sst sich Kreativit{\"a}t strukturieren?},
  series = {Wissenschaftsmanagement special. 2 (2005)},
  journal   = {Wissenschaftsmanagement special. 2 (2005)},
  isbn      = {0947-9546},
  pages     = {20 -- 23},
  year      = {2005},
  language  = {de}
}
@article{Pietsch2005,
  author    = {Pietsch, Wolfram},
  title     = {Customer-Oriented Specification and Evaluation of IT Service Level Agreements},
  series = {Software process improvement : Elektronische Ressource : 12th European conference ; proceedings / EuroSPI 2005, Budapest, Hungary, November 9 - 11, 2005. Ita Richardson ... (ed.)},
  journal   = {Software process improvement : Elektronische Ressource : 12th European conference ; proceedings / EuroSPI 2005, Budapest, Hungary, November 9 - 11, 2005. Ita Richardson ... (ed.)},
  publisher = {Springer},
  address   = {Berlin [u.a.]},
  isbn      = {3-540-30286-7},
  pages     = {83 -- 94},
  year      = {2005},
  language  = {en}
}