TY  - JOUR
A1  - Pietsch, Wolfram
T1  - IT Service Deployment
JF  - QFD : transactions from International Symposium on QFD 2007 - Williamsburg, the Nineteenth Symposium on Quality Function Deployment ; September 7 - 8, 2007, Williamsburg, VA ; [companion document to the Thirteenth International and Nineteenth North American Symposium on Quality Function Deployment (ISQFD'07)] / [organized and hosted by the QFD Institute]
Y1  - 2007
SN  - 1-889477-19-2
N1  - QFD 2007, 19th Symposium on Quality Function Deployment, Williamsburg, VA, US, Sep 7-8, 2007
SP  - 203
EP  - 212
PB  - QFD Inst.
CY  - Ann Arbor, Mich.
ER  -