TY - CHAP A1 - Hebel, Christoph A1 - Herrmann, Ulf A1 - Ritz, Thomas A1 - Röth, Thilo A1 - Anthrakidis, Anette A1 - Böker, Jörg A1 - Franzke, Till A1 - Grodzki, Thomas A1 - Merkens, Torsten A1 - Schöttler, Mirjam T1 - FlexSHARE – Methodisches Framework zur innovativen Gestaltung der urbanen Mobilität durch Sharing- Angebote T2 - Transforming Mobility – What Next? N2 - Das Ziel des INTERREG-Projektes „SHAREuregio“ (FKZ: 34.EFRE-0300134) ist es, grenzüberschreitende Mobilität in der Euregio Rhein-Maas-Nord zu ermöglichen und zu fördern. Dazu soll ein elektromobiles Car- und Bikesharing- System entwickelt und in der Stadt Mönchengladbach, im Kreis Viersen sowie in den Gemeinden Roermond und Venlo (beide NL) zusammen mit den Partnern Wirtschaftsförderung Mönchengladbach, Wirtschaftsförderung für den Kreis Viersen, NEW AG, Goodmoovs (NL), Greenflux (NL) und der FH Aachen implementiert werden. Zunächst richtet sich das Angebot, bestehend aus 40 Elektroautos und 40 Elektrofahrrädern, an Unternehmen und wird nach einer Erprobungsphase, mit einer größeren Anzahl an Fahrzeugen, auch für Privatpersonen verfügbar gemacht werden. Die Fahrzeuge stehen bei den jeweiligen Anwendungspartnern in Deutschland und den Niederlanden. Im Rahmen dieses Projektes hat die FH Aachen „FlexSHARE“ entwickelt – ein methodisches Framework zur innovativen Gestaltung urbaner Sharing- Angebote. Das Framework ermöglicht es, anhand von messbaren Kenngrößen, bedarfsgerechte und auf die Region abgestimmte Sharing-Systeme zu entwickeln. Y1 - 2022 SN - 978-3-658-36429-8 U6 - http://dx.doi.org/10.1007/978-3-658-36430-4_10 N1 - Tagungsband zum 13. Wissenschaftsforum Mobilität, Beiträge des Wissenschaftsforums SP - 153 EP - 169 PB - Springer Gabler CY - Wiesbaden ER - TY - CHAP A1 - Alt, Helmut T1 - Speicher speichern, Leiter leiten T2 - Generationenprojekt Energiewende : Elektroenergiepolitik im Spannungsfeld zwischen Vision und Mission / Herbert Niederhausen (Hrsg.) Y1 - 2022 SN - 9783755774389 N1 - gedruckt in der Bereichsbibliothek Eupener Str. unter der Signatur 21 ZPM 4 SP - 125 EP - 136 PB - Books on Demand CY - Norderstedt ER - TY - CHAP A1 - Bensberg, Frank A1 - Czarnecki, Christian A1 - Grob, Heinz Lothar ED - Bruhn, Manfred ED - Hadwich, Karsten T1 - Wirtschaftlichkeitsbewertung von Smart Services mit vollständigen Finanzplänen T2 - Smart Services: Band 1: Konzepte – Methoden – Prozesse N2 - Dieser Beitrag stellt einen Bewertungsrahmen für Smart Services vor, der auf dem Konzept vollständiger Finanzpläne (VOFI) basiert. Zunächst wird eine IoT-Architektur für Smart Services eingeführt, die die Grundlage für deren Betrachtung aus Sicht der Unternehmensplanung liefert. Hierauf aufbauend wird ein Bewertungsrahmen für die finanzplanorientierte Wirtschaftlichkeitsbewertung von Smart Services geschaffen, mit dem die relevanten Zahlungsfolgen differenziert erfasst werden. Mithilfe des entwickelten VOFI-Systems wird anschließend aufgezeigt, wie mithilfe einer Risikoanalyse die Unsicherheit von Modellparametern berücksichtigt werden kann. Y1 - 2022 SN - 978-3-658-37344-3 (Online) SN - 978-3-658-37343-6 (Print) U6 - http://dx.doi.org/10.1007/978-3-658-37344-3_6 SP - 225 EP - 251 PB - Springer Gabler CY - Wiesbaden ER - TY - CHAP A1 - Pfetsch, Marc E. A1 - Abele, Eberhard A1 - Altherr, Lena A1 - Bölling, Christian A1 - Brötz, Nicolas A1 - Dietrich, Ingo A1 - Gally, Tristan A1 - Geßner, Felix A1 - Groche, Peter A1 - Hoppe, Florian A1 - Kirchner, Eckhard A1 - Kloberdanz, Hermann A1 - Knoll, Maximilian A1 - Kolvenbach, Philip A1 - Kuttich-Meinlschmidt, Anja A1 - Leise, Philipp A1 - Lorenz, Ulf A1 - Matei, Alexander A1 - Molitor, Dirk A. A1 - Niessen, Pia A1 - Pelz, Peter F. A1 - Rexer, Manuel A1 - Schmitt, Andreas A1 - Schmitt, Johann M. A1 - Schulte, Fiona A1 - Ulbrich, Stefan A1 - Weigold, Matthias T1 - Strategies for mastering uncertainty T2 - Mastering uncertainty in mechanical engineering N2 - This chapter describes three general strategies to master uncertainty in technical systems: robustness, flexibility and resilience. It builds on the previous chapters about methods to analyse and identify uncertainty and may rely on the availability of technologies for particular systems, such as active components. Robustness aims for the design of technical systems that are insensitive to anticipated uncertainties. Flexibility increases the ability of a system to work under different situations. Resilience extends this characteristic by requiring a given minimal functional performance, even after disturbances or failure of system components, and it may incorporate recovery. The three strategies are described and discussed in turn. Moreover, they are demonstrated on specific technical systems. Y1 - 2021 SN - 978-3-030-78353-2 U6 - http://dx.doi.org/10.1007/978-3-030-78354-9_6 N1 - Part of the Springer Tracts in Mechanical Engineering book series (STME) SP - 365 EP - 456 PB - Springer CY - Cham ER - TY - CHAP A1 - Altherr, Lena A1 - Leise, Philipp T1 - Resilience as a concept for mastering uncertainty T2 - Mastering Uncertainty in Mechanical Engineering Y1 - 2021 SN - 978-3-030-78353-2 U6 - http://dx.doi.org/10.1007/978-3-030-78354-9 N1 - Unterkapitel 6.3.1 des Kapitels "Strategies for Mastering Uncertainty" SP - 412 EP - 417 PB - Springer CY - Cham ER - TY - CHAP A1 - Altherr, Lena A1 - Leise, Philipp A1 - Pfetsch, Marc E. A1 - Schmitt, Andreas T1 - Optimal design of resilient technical systems on the example of water supply systems T2 - Mastering Uncertainty in Mechanical Engineering Y1 - 2021 SN - 978-3-030-78356-3 N1 - Unterkapitel des Kapitels "Strategies for Mastering Uncertainty" SP - 429 EP - 433 PB - Springer CY - Cham ER - TY - CHAP A1 - Leise, Philipp A1 - Altherr, Lena T1 - Experimental evaluation of resilience metrics in a fluid system T2 - Mastering Uncertainty in Mechanical Engineering Y1 - 2021 SN - 978-3-030-78356-3 N1 - Unterkapitel des Kapitels "Strategies for Mastering Uncertainty" SP - 442 EP - 447 PB - Springer CY - Cham ER - TY - CHAP A1 - Czarnecki, Christian A1 - Hong, Chin-Gi A1 - Schmitz, Manfred A1 - Dietze, Christian ED - Urbach, Nils ED - Röglinger, Maximilian ED - Kautz, Karlheinz ED - Alias, Rose Alinda ED - Saunders, Carol ED - Wiener, Martin T1 - Enabling digital transformation through cognitive robotic process automation at Deutsche Telekom Services Europe T2 - Digitalization Cases Vol. 2 : Mastering digital transformation for global business N2 - Subject of this case is Deutsche Telekom Services Europe (DTSE), a service center for administrative processes. Due to the high volume of repetitive tasks (e.g., 100k manual uploads of offer documents into SAP per year), automation was identified as an important strategic target with a high management attention and commitment. DTSE has to work with various backend application systems without any possibility to change those systems. Furthermore, the complexity of administrative processes differed. When it comes to the transfer of unstructured data (e.g., offer documents) to structured data (e.g., MS Excel files), further cognitive technologies were needed. Y1 - 2021 SN - 978-3-030-80002-4 (Print) SN - 978-3-030-80003-1 (Online) U6 - http://dx.doi.org/10.1007/978-3-030-80003-1 SP - 123 EP - 138 PB - Springer CY - Cham ER - TY - CHAP A1 - Czarnecki, Christian A1 - Fettke, Peter ED - Czarnecki, Christian ED - Fettke, Peter T1 - Robotic process automation : Positioning, structuring, and framing the work T2 - Robotic process automation : Management, technology, applications N2 - Robotic process automation (RPA) has attracted increasing attention in research and practice. This chapter positions, structures, and frames the topic as an introduction to this book. RPA is understood as a broad concept that comprises a variety of concrete solutions. From a management perspective RPA offers an innovative approach for realizing automation potentials, whereas from a technical perspective the implementation based on software products and the impact of artificial intelligence (AI) and machine learning (ML) are relevant. RPA is industry-independent and can be used, for example, in finance, telecommunications, and the public sector. With respect to RPA this chapter discusses definitions, related approaches, a structuring framework, a research framework, and an inside as well as outside architectural view. Furthermore, it provides an overview of the book combined with short summaries of each chapter. KW - Robotic process automation KW - management KW - technology KW - applications KW - research framework Y1 - 2021 SN - 978-3-11-067668-6 (Print) SN - 978-3-11-067669-3 (PDF) SN - 978-3-11-067677-8 (ePub) U6 - http://dx.doi.org/10.1515/9783110676693-202 SP - 3 EP - 24 PB - De Gruyter CY - Oldenbourg ER - TY - CHAP A1 - Bensberg, Frank A1 - Auth, Gunnar A1 - Czarnecki, Christian ED - Czarnecki, Christian ED - Fettke, Peter T1 - Finding the perfect RPA match : a criteria-based selection method for RPA solutions T2 - Robotic process automation : Management, technology, applications N2 - The benefits of robotic process automation (RPA) are highly related to the usage of commercial off-the-shelf (COTS) software products that can be easily implemented and customized by business units. But, how to find the best fitting RPA product for a specific situation that creates the expected benefits? This question is related to the general area of software evaluation and selection. In the face of more than 75 RPA products currently on the market, guidance considering those specifics is required. Therefore, this chapter proposes a criteria-based selection method specifically for RPA. The method includes a quantitative evaluation of costs and benefits as well as a qualitative utility analysis based on functional criteria. By using the visualization of financial implications (VOFI) method, an application-oriented structure is provided that opposes the total cost of ownership to the time savings times salary (TSTS). For the utility analysis a detailed list of functional criteria for RPA is offered. The whole method is based on a multi-vocal review of scientific and non-scholarly literature including publications by business practitioners, consultants, and vendors. The application of the method is illustrated by a concrete RPA example. The illustrated structures, templates, and criteria can be directly utilized by practitioners in their real-life RPA implementations. In addition, a normative decision process for selecting RPA alternatives is proposed before the chapter closes with a discussion and outlook. KW - robotic process automation KW - business process automation KW - commercial offthe- shelf solutions KW - software evaluation KW - software selection Y1 - 2021 SN - 978-3-11-067677-8 SN - 978-3-11-067669-3 SN - 9783110676686 U6 - http://dx.doi.org/10.1515/9783110676693-201 SP - 47 EP - 75 PB - De Gruyter CY - Oldenbourg ER -