TY - JOUR A1 - Dethloff, Nina A1 - Kroll-Ludwigs, Kathrin T1 - The Constitutional Court as Driver of Reforms in German Family Law JF - International Survey of Family Law Y1 - 2018 SP - 217 EP - 234 ER - TY - CHAP A1 - Drumm, Christian A1 - Lemcke, Jens A1 - Oberle, Daniel T1 - Integrating Semantic Web Services and Business Process Management: A Real Use Case T2 - Proceedings of the ESWC 2006 Workshop Semantics for Business Process Management 2006 (SBPM 2006), June 2006 Y1 - 2006 ER - TY - JOUR A1 - Grap, Rolf Dietmar T1 - If you think, education is expensive, try incompetence JF - Beschaffung aktuell (2007) Y1 - 2007 SN - 0341-4507 N1 - freier Zugang nach Registrierung SP - 62 EP - 63 ER - TY - JOUR A1 - Pietsch, Wolfram T1 - IT Service Deployment JF - QFD : transactions from International Symposium on QFD 2007 - Williamsburg, the Nineteenth Symposium on Quality Function Deployment ; September 7 - 8, 2007, Williamsburg, VA ; [companion document to the Thirteenth International and Nineteenth North American Symposium on Quality Function Deployment (ISQFD'07)] / [organized and hosted by the QFD Institute] Y1 - 2007 SN - 1-889477-19-2 N1 - QFD 2007, 19th Symposium on Quality Function Deployment, Williamsburg, VA, US, Sep 7-8, 2007 SP - 203 EP - 212 PB - QFD Inst. CY - Ann Arbor, Mich. ER - TY - CHAP A1 - Jacobs, Stephan ED - Bleek, Wolf-Gideon T1 - Towards integration driven design : experience report T2 - Software Engineering 2007 : Beiträge zu den Workshops ; Fachtagung des GI-Fachbereichs Softwaretechnik ; 27. - 30.03.2007 in Hamburg. - (GI-Edition : Proceedings ; 106) Y1 - 2007 SN - 978-3-88579-200-0 SP - 143 EP - 150 PB - Ges. für Informatik CY - Bonn ER - TY - THES A1 - Schmitz, Philipp T1 - Empirical analyses of the trading behavior of individual investors in the warrant market Y1 - 2007 N1 - Mannheim, Univ., Diss., 2007 ER - TY - JOUR A1 - Schmitz, Philipp A1 - Weber, Martin T1 - Buying and selling behavior of individual investors in option-like securities Y1 - 2007 SP - 1 EP - 36 ER - TY - JOUR A1 - Schuh, G. A1 - Gottschalk, S. A1 - Höhne, Tim T1 - High Resolution Production Management JF - CIRP Annals Y1 - 2007 U6 - http://dx.doi.org/10.1016/j.cirp.2007.05.105 SN - 0007-8506 VL - 56 IS - 1 SP - 439 EP - 442 ER - TY - CHAP A1 - Schuh, Günther A1 - Gottschalk, Sebastian Friedrich A1 - Narr, Claus A1 - Höhne, Tim ED - Zäh, Michael F. T1 - Adaptive logistics : information management for planning and control of small series assembly T2 - 2nd International Conference on Changeable, Agile, Reconfigurable and Virtual Production (CARV 2007), Toronto, Ontario, Canada, 22-24 July 2007 : Book of Abstracts Y1 - 2007 SN - 978-0-9783187-0-3 SP - 212 EP - 221 ER - TY - JOUR A1 - Kroll-Ludwigs, Kathrin T1 - The Reform of German Maintenance Law JF - The International Survey of Family Law Y1 - 2018 SP - 85 EP - 100 ER - TY - CHAP A1 - Drumm, Christian A1 - Schmitt, Matthias A1 - Do, Hong-Hai A1 - Rahm, Erhard T1 - Quickmig: automatic schema matching for data migration projects T2 - Proceedings of the 2007 ACM Conference on Information and Knowledge Management / CIKM'07, Lisboa, Portugal, Nov. 6 - 10, 2007 Y1 - 2007 SN - 978-1-59593-803-9 U6 - http://dx.doi.org/10.1145/1321440.1321458 SP - 107 EP - 116 ER - TY - CHAP A1 - Weber, Ingo A1 - Markovic, Ivan A1 - Drumm, Christian T1 - A conceptual framework for composition in business process management T2 - Business Information Systems : 10th International Conference, BIS 2007, Poznan, Poland, April 25-27, 2007. Proceedings Y1 - 2007 SN - 978-3-540-72035-5 U6 - http://dx.doi.org/10.1007/978-3-540-72035-5_5 SP - 54 EP - 66 PB - Springer CY - Berlin, Heidelberg ER - TY - CHAP A1 - Drumm, Christian A1 - Lemcke, Jens A1 - Oberle, Daniel T1 - Business Process Management And Semantic Technologies T2 - The Semantic Web Y1 - 2007 SN - 978-0-387-48531-7 U6 - http://dx.doi.org/10.1007/978-0-387-48531-7_10 SP - 207 EP - 239 PB - Springer CY - Boston, MA ER - TY - JOUR A1 - Janz, Norbert A1 - Goedhuys, Micheline A1 - Mohnen, Pierre T1 - What drives productivity in Tanzanian manufacturing firms: technology or business environment? / Goedhuys, Micheline ; Janz, Norbert ; Mohnen, Pierre JF - The European Journal of Development Research. 20 (2008), H. 2 Y1 - 2008 SN - 1743-9728 SP - 199 EP - 218 ER - TY - JOUR A1 - Janz, Norbert A1 - Goedhuys, Micheline A1 - Mairesse, Jacques A1 - Mohnen, Pierre T1 - Micro-evidence on innovation and development (MEIDE): an introduction / Goedhuys, Micheline ; Janz, Norbert ; Mairesse, Jacques ; Mohnen, Pierre JF - The European Journal of Development Research. 20 (2008), H. 2 Y1 - 2008 SN - 1743-9728 SP - 167 EP - 171 ER - TY - BOOK A1 - Janz, Norbert A1 - Goedhuys, Micheline A1 - Mohnen, Pierre T1 - Knowledge-based productivity in "low-tech" industries : evidence from firms in developing countries / Goedhuys, Micheline ; Janz, Norbert ; Mohnen, Pierre Y1 - 2008 N1 - Working paper series // United Nations University, UNU-MERIT ; 2008,007 PB - UNU-MERIT CY - Maastricht ER - TY - BOOK A1 - Hack, Stefan A1 - Lindemann, Markus T1 - Enterprise SOA Roadmap Y1 - 2008 SN - 1-59229-162-7 PB - Galileo Pr. CY - Bonn ER - TY - CHAP A1 - Herzwurm, Georg A1 - Pietsch, Wolfram T1 - Guidelines for the analysis of IT business models and strategic positioning of IT-products T2 - Second International Workshop on Software Product Management : IWSPM '08 : Barcelona, Catalunya, 09.09.2008 Y1 - 2008 SN - 978-1-4244-4083-2 (Print) ; 978-0-7695-3625-5 (E-Book) U6 - http://dx.doi.org/10.1109/IWSPM.2008.3 SP - 1 EP - 8 PB - IEEE CY - Piscataway, NJ ER - TY - CHAP A1 - Schuh, Günther A1 - Gottschalk, Sebastian A1 - Höhne, Tim A1 - Attig, Philipp ED - Mitsuishi, M. T1 - Further Potentials of Smart Logistics T2 - Manufacturing Systems and Technologies for the New Frontier Y1 - 2008 SN - 978-1-84800-267-8 SN - 978-1-84800-266-1 (Printausgabe) U6 - http://dx.doi.org/10.1007/978-1-84800-267-8_18 N1 - The 41St Cirp Conference On Manufacturing Systems, May 26-28, 2008, Tokyo, Japan SP - 93 EP - 96 PB - Springer CY - London ER - TY - JOUR A1 - Dethloff, Nina A1 - Kroll-Ludwigs, Kathrin T1 - Strengthening Children's Rights in German Family Law JF - The International Survey of Family Law Y1 - 2018 SP - 119 EP - 136 ER - TY - CHAP A1 - Kroll-Ludwigs, Kathrin ED - Boele-Woelki, Katharina T1 - Unification of Conflict of Laws in Europe. Matrimonial Property Regimes T2 - European Challenges in Contemporary Family Law Y1 - 2008 SN - 978-90-5095-692-5 SP - 379 EP - 393 PB - Intersentia CY - Antwerpen ER - TY - BOOK A1 - Moosdorf, Andreas T1 - The determinants of international knowledge transfer effectiveness - conceptual advances and empirical verification Y1 - 2008 N1 - The University of Leeds > Leeds University Business School. Thesis (PhD) ER - TY - JOUR A1 - Weigand, Christoph T1 - Defining Precisions for Reliable Measurement and Estimation Procedures JF - Economic Quality Control. 24 (2009), H. 1 Y1 - 2009 SN - 0940-5151 SP - 5 EP - 33 PB - De Gruyter CY - Berlin ER - TY - JOUR A1 - Mischke, Winfried T1 - Kurzkommentierung der §§ 433, 436, 446 - 453, 474 - 479 BGB JF - LexisNexis : Elektronische Ressource / Recht (2009) Y1 - 2009 ER - TY - JOUR A1 - Fredebeul-Krein, Markus A1 - Steingröver, Markus T1 - Next Generation Access Networks: Why is there a higher risk of investment and how to deal with it? JF - Wettbewerbsprobleme im Internet / Jörn Kruse ... (Hrsg.). Mit Beitr. von: Patrick F. E. Beschorner ... Y1 - 2009 SN - 978-3-8329-5024-8 N1 - Hamburger Forum Medienökonomie ; 9 SP - 83 EP - 102 PB - Nomos, Ed. Fischer CY - Baden-Baden ER - TY - JOUR A1 - Moosdorf, Andreas T1 - It’s not just the Talent, it’s the Knowledge Transfer Method JF - GC Ticker Y1 - 2009 IS - 1 SP - 16 EP - 16 ER - TY - JOUR A1 - Fredebeul-Krein, Markus A1 - Knoben, Werner T1 - Long term risk sharing contracts as an approach to establish public–private partnerships for investment into next generation access networks JF - Telecommunications Policy Y1 - 2010 SN - 0308-5961 VL - 34 IS - 9 SP - 528 EP - 539 ER - TY - JOUR A1 - Bernecker, Andreas T1 - A European Private Company: Is Europe’s single legal form for SMEs close to approval? JF - Research Briefing N2 - This Research Briefing, issued in July 2010, concluded that: - Small and medium-sized enterprises (SMEs) in Europe have long called for a matching legal form valid across the EU (similar to that of the European company (SE) for large firms) - The main benefits would be the availability of uniform Europe-wide company structures, significant cost reductions for businesses and further integration of the internal market - Given the differing national views regarding the concrete features of the new legal form there is currently no sign of an agreement being reached at the European level in the short term; however, it is possible that progress will be made in negotiations during the year - The key issues being discussed in depth are company formation, transnationality and employee participation rights in the new European private company (SPE). Y1 - 2010 SN - 2193-5955 PB - Deutsche Bank Research CY - Frankfurt a. M. ER - TY - CHAP A1 - Becker, Jörg A1 - Bergener, Philipp A1 - Breuker, Dominic A1 - Delfmann, Patrick A1 - Eggert, Mathias T1 - An Efficient Business Process Compliance Checking Approach T2 - Governance and Sustainability in Information Systems. Managing the Transfer and Diffusion of IT : IFIP WG 8.6 International Working Conference, Hamburg, Germany, September 22-24, 2011. Proceedings Y1 - 2011 U6 - http://dx.doi.org/10.1007/978-3-642-24148-2_19 SP - 282 EP - 287 PB - Springer CY - Berlin, Heidelberg ER - TY - CHAP A1 - Becker, Jörg A1 - Bergener, Philipp A1 - Delfmann, Patrick A1 - Eggert, Mathias A1 - Weiss, Burkhard T1 - Supporting Business Process Compliance in Financial Institutions - A Model-Driven Approach T2 - Proceedings of the 10th International Conference on Wirtschaftsinformatik : 16 - 18 February 2011, Zurich, Switzerland Y1 - 2011 N1 - Wirtschaftsinformatik Proceedings 2011. 75. SP - 355 EP - 364 ER - TY - CHAP A1 - Becker, Jörg A1 - Eggert, Mathias A1 - Winkelmann, Axel A1 - Knackstedt, Ralf T1 - Towards a Contingency Theory based Model of the Influence of Regulation on MIS T2 - Proceedings of the Seventeenth Americas Conference on Information Systems, Detroit, Michigan August 4th -7 th 2011 Y1 - 2011 ER - TY - CHAP A1 - Fredebeul-Krein, Markus A1 - Steingröver, Markus T1 - Wholesale Broadband Access to IPTV in an NGA environment : how to deal with it from a regulatory perspective? Y1 - 2012 N1 - Regional ITS Conference of the international Telecommunications Society , February 22-24, 2012 New Delhi, India SP - 1 EP - 16 ER - TY - JOUR A1 - Weigand, Christoph T1 - Statistical Tests Based on Reliability and Precision JF - Economic Quality Control : EQC ; international journal for quality and reliability N2 - The construction of a statistical test is investigated which is based only on “reliability” and “precision” as quality criteria. The reliability of a statistical test is quantifiedin a straightforward way by the probability that the decision of the test is correct. However, the quantification of the precision of a statistical test is not at all evident. Thereforethe paper presents and discusses several approaches. Moreover the distinction of “nullhypothesis” and “alternative hypothesis” is not necessary any longer. Y1 - 2012 U6 - http://dx.doi.org/10.1515/eqc-2012-0002 SN - 1869-6147 VL - 27 IS - 1 SP - 43 EP - 64 PB - De Gruyter CY - Berlin ER - TY - JOUR A1 - Schmitz, Philipp A1 - Weber, Martin T1 - Buying and selling behavior of individual investors in option-like securities JF - Die Betriebswirtschaft : DBW N2 - We analyze the trading behavior of individual investors in option-like securities, namely bankissued warrants, and thus expand the growing literature of investors behavior to a new kind of securities. A unique data set from a large German discount broker gives us the opportunity to analyze the trading behavior of 1,454 investors, making 89,958 transactions in 6,724 warrants on 397 underlyings. In different logit regression, we make use of the facts that investors can speculate on rising and falling prices of the underlying with call and put warrants and that we also have information about the stock portfolios of the investors. We report several facts about the trading behavior of individual investors in warrants that are consistent with the literature on the behavior of individual investors in the stock market. The warrant investors buy calls and sell puts if the price of the underlying has decreased over the past trading days and they sell calls and buy puts if the price of the underlying has increased. That means, the investors follow negative feedback trading strategies in all four trading categories observed. In addition, we find strong evidence for the disposition effect for call as well as put warrants, which is reversed in December. The trading behavior is also influenced if the underlying reaches some exceptionally prices, e.g. highs, lows or the strike price. We show that hedging, as one natural candidate to buy puts, does not play an important role in the market for bank-issued warrants. KW - Bank-issued Warrants KW - Disposition Effect KW - Negative Feedback Trading KW - Trading Behavior KW - Individual Investors Y1 - 2012 U6 - http://dx.doi.org/10.2139/ssrn.2055088 SN - 0342-7064 VL - 72 IS - 5 SP - 409 EP - 426 PB - Schäffer-Poeschel CY - Stuttgart ER - TY - JOUR A1 - Becker, Jörg A1 - Delfmann, Patrick A1 - Eggert, Mathias A1 - Schwittay, Sebastian T1 - Generalizability and Applicability of Model-Based Business Process Compliance-Checking Approaches — A State-of-the-Art Analysis and Research Roadmap JF - Business Research : BuR N2 - With a steady increase of regulatory requirements for business processes, automation support of compliance management is a field garnering increasing attention in Information Systems research. Several approaches have been developed to support compliance checking of process models. One major challenge for such approaches is their ability to handle different modeling techniques and compliance rules in order to enable widespread adoption and application. Applying a structured literature search strategy, we reflect and discuss compliance-checking approaches in order to provide an insight into their generalizability and evaluation. The results imply that current approaches mainly focus on special modeling techniques and/or a restricted set of types of compliance rules. Most approaches abstain from real-world evaluation which raises the question of their practical applicability. Referring to the search results, we propose a roadmap for further research in model-based business process compliance checking. Y1 - 2012 U6 - http://dx.doi.org/10.1007/BF03342739 SN - 1866-8658 VL - 5 IS - 2 SP - 221 EP - 247 PB - Springer CY - Heidelberg ER - TY - CHAP A1 - Becker, Jörg A1 - Eggert, Mathias A1 - Heddier, Marcel A1 - Knackstedt, Ralf T1 - Merging Conceptual Modeling and Law for Legally Compliant Information Systems Design - A Framework-Based Research Agenda T2 - 45th Hawaii International Conference on System Sciences 2012 Y1 - 2012 SN - 978-0-7695-4525-7 U6 - http://dx.doi.org/10.1109/HICSS.2012.428 SP - 5241 EP - 5248 ER - TY - CHAP A1 - Becker, Jörg A1 - Eggert, Mathias A1 - Schwittay, Sebastian ED - Mattfeld, Dirk Christian T1 - How to Evaluate the Practical Relevance of Business Process Compliance Checking Approaches? T2 - Multikonferenz Wirtschaftsinformatik 2012 - Tagungsband der MKWI 2012 Y1 - 2012 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:gbv:084-13011115376 SP - 849 EP - 862 PB - Institut für Wirtschaftsinformatik CY - Braunschweig ER - TY - CHAP A1 - Knackstedt, Ralf A1 - Eggert, Mathias A1 - Fleischer, Stefan T1 - The Legal Perspective on Business to Government Reporting - A Conceptual Modeling Approach and Its Application in the Financial Sector T2 - 45th Hawaii International Conference on System Sciences 2012 Y1 - 2012 SN - 978-0-7695-4525-7 U6 - http://dx.doi.org/10.1109/HICSS.2012.576 SP - 2309 EP - 2318 ER - TY - CHAP A1 - Rosemann, Michael A1 - Eggert, Mathias A1 - Voigt, Matthias A1 - Beverungen, Daniel T1 - Leveraging Social Network Data for Analytical CRM Strategies - The Introduction of Social BI. T2 - ECIS 2012 Proceedings Y1 - 2012 N1 - European Conference on Information Systems (ECIS), 2012 ER - TY - BOOK A1 - Gell, Sebastian T1 - Determinants of earnings forecast error, earnings forecast revision and earnings forecast accuracy N2 - ​Earnings forecasts are ubiquitous in today’s financial markets. They are essential indicators of future firm performance and a starting point for firm valuation. Extremely inaccurate and overoptimistic forecasts during the most recent financial crisis have raised serious doubts regarding the reliability of such forecasts. This thesis therefore investigates new determinants of forecast errors and accuracy. In addition, new determinants of forecast revisions are examined. More specifically, the thesis answers the following questions: 1) How do analyst incentives lead to forecast errors? 2) How do changes in analyst incentives lead to forecast revisions?, and 3) What factors drive differences in forecast accuracy? Y1 - 2012 SN - 978-3-8349-3936-4 SN - 978-3-8349-3937-1 U6 - http://dx.doi.org/10.1007/978-3-8349-3937-1 N1 - Titel in der Buchreihe: Quantitatives Controlling PB - Springer Gabler CY - Wiesbaden ER - TY - JOUR A1 - Herzwurm, Georg A1 - Krams, Benedikt A1 - Pietsch, Wolfram A1 - Schockert, Sixten T1 - Report from the 3rd international workshop on requirements prioritization for customer oriented software development (RePriCo’12) JF - ACM SIGSOFT Software Engineering Notes N2 - Prioritization is an essential task within requirements engineering to cope with complexity and to establish focus properly. The 3rd Workshop on Requirements Prioritization for customer oriented Software Development (RePriCo’12) focused on requirements prioritization and adjacent themes in the context of customer oriented development of bespoke and standard software. Five submissions have been accepted for the proceedings and for presentation. The report summarizes and points out key findings. KW - Requirements relations KW - Discourse ethics KW - Tool support KW - Consensus KW - Requirements prioritization Y1 - 2012 U6 - http://dx.doi.org/10.1145/2237796.2237817 SN - 0163-5948 VL - 37 IS - 4 SP - 32 EP - 34 PB - Association for Computing Machinery CY - New York ER - TY - CHAP A1 - Fredebeul-Krein, Markus A1 - Steingröver, Markus T1 - Enhancing broadband development and internet usages for improving networks and services in APEC member economies: Bridging the digital divide T2 - The 19th ITS Biennial Conference 2012 “Moving Forward with Future Technologies: Opening a Platform for All” 18 - 21 November 2012, Thailand Y1 - 2013 PB - ITS CY - Bangkok ER - TY - CHAP A1 - Herzwurm, Georg A1 - Pietsch, Wolfram T1 - Introduction of RePriCo’13 T2 - 19th International Working Conference on Requirements Engineering: Foundation for Software Quality (REFSQ 2013) : proceedings of the REFSQ 2013 Workshops CreaRE, IWSPM, and RePriCo, the REFSQ 2013 Empirical Track (Empirical Live Experiment and Empirical Research Fair), the REFSQ 2013 Doctoral Symposium, and the REFSQ 2013 Poster Session. ICB-research report. No. 56 Y1 - 2013 SN - ISSN 1860-2770 (Print ) ; ISSN 1866-5101 (Online) SP - 103 EP - 105 PB - Duisburg-Essen CY - Univ. ER - TY - CHAP A1 - Pietsch, Wolfram T1 - A framework for strategic positioning of IT-products T2 - Software business : from physical products to software services and solutions : 4th International Conference on Software Business, ICSOB 2013; Potsdam; Germany; 11 June 2013 through 14 June 2013. (Lecture notes in business information processing ; 150) N2 - IT Products are viewed and managed differently depending on the perspectives and the stage within the life cycle. A model is presented that integrates different perspectives and stages serving as an aid for the analysis of business models and focused positioning of IT-products. Four generic business models are analysed with regard to the product management function in general and the positioning field for IT-products specifically: off-the-shelf (license), license plus service, project, and system service (incl. cloud computing). KW - Strategic Business Planning KW - IT Products KW - Business Models KW - Product Management Y1 - 2013 U6 - http://dx.doi.org/10.1007/978-3-642-39336-5_11 SP - 102 EP - 116 PB - Springer CY - Berlin ER - TY - JOUR A1 - Beverungen, Daniel A1 - Eggert, Mathias A1 - Voigt, Matthias A1 - Rosemann, Michael T1 - Augmenting Analytical CRM Strategies with Social BI JF - International Journal of Business Intelligence Research (IJBIR) Y1 - 2013 U6 - http://dx.doi.org/10.4018/ijbir.2013070103 SN - 1947-3591 VL - 4 IS - 3 SP - 32 EP - 49 PB - IGI Global CY - Hershey ER - TY - JOUR A1 - Eggert, Mathias A1 - Knackstedt, Ralf A1 - Fleischer, Stefan A1 - Becker, Jörg T1 - The Potential of Configurative Reference Modeling for Business to Government Reporting – A Modeling Technique and its Evaluation JF - e-Service Journal Y1 - 2013 SN - 1528-8234 VL - 9 IS - 1 SP - 28 EP - 59 PB - Indiana University Press CY - Bloomington ER - TY - CHAP A1 - Becker, Jörg A1 - Eggert, Mathias A1 - Fleischer, Stefan A1 - Knackstedt, Ralf T1 - How to Teach Regulatory Compliant Data Warehouse Engineering? T2 - Proceedings of the Nineteenth Americas Conference on Information Systems, Chicago, Illinois, August 15-17, 2013. Y1 - 2013 N1 - AMCIS 2013 Proceedings ER - TY - CHAP A1 - Becker, Jörg A1 - Eggert, Mathias A1 - Bruning, Dennis A1 - Saat, Jan T1 - Applicability of Business Process Model Analysis Approaches – A Case Study in Financial Services Consulting T2 - Wirtschaftsinformatik Proceedings 2013 Y1 - 2013 N1 - 11th International Conference on Wirtschaftsinformatik, 27th February – 01st March 2013, Leipzig, Germany SP - 1181 EP - 1195 ER - TY - CHAP A1 - Becker, Jörg A1 - Eggert, Mathias A1 - Saat, Jan A1 - Dirding, Philipp T1 - The Influence of Regulation on Data Warehouse Engineering – Investigating an IT Consulting Case in the Financial Service Industry T2 - Proceedings of the Nineteenth Americas Conference on Information Systems, Chicago, Illinois, August 15-17, 2013. Y1 - 2013 SP - 1 EP - 8 ER - TY - CHAP A1 - Eggert, Mathias A1 - Winkelmann, Axel A1 - Lohmann, Patrick A1 - Knackstedt, Ralf T1 - The Regulatory Influence On Management Information Systems - A Contingency Perspective T2 - ECIS 2013 Completed Research. 9 Y1 - 2013 N1 - Proceedings of the 21st European Conference on Information Systems ER -