TY  - JOUR
A1  - Beverungen, Daniel
A1  - Eggert, Mathias
A1  - Voigt, Matthias
A1  - Rosemann, Michael
T1  - Augmenting Analytical CRM Strategies with Social BI
JF  - International Journal of Business Intelligence Research (IJBIR)
Y1  - 2013
U6  - http://dx.doi.org/10.4018/ijbir.2013070103
SN  - 1947-3591
VL  - 4
IS  - 3
SP  - 32
EP  - 49
PB  - IGI Global
CY  - Hershey
ER  - 
TY  - JOUR
A1  - Eggert, Mathias
A1  - Knackstedt, Ralf
A1  - Fleischer, Stefan
A1  - Becker, Jörg
T1  - The Potential of Configurative Reference Modeling for Business to Government Reporting – A Modeling Technique and its Evaluation
JF  - e-Service Journal
Y1  - 2013
SN  - 1528-8234
VL  - 9
IS  - 1
SP  - 28
EP  - 59
PB  - Indiana University Press
CY  - Bloomington
ER  - 
TY  - JOUR
A1  - Görgens, Stefan
A1  - Greubel, Steffen
A1  - Moosdorf, Andreas
T1  - How to mobilize 20,000 people: Perspectives on retail and consumer goods
Y1  - 2013
SP  - 52
EP  - 58
ER  -