TY - CHAP A1 - Bensberg, Frank A1 - Auth, Gunnar A1 - Czarnecki, Christian ED - Czarnecki, Christian ED - Fettke, Peter T1 - Finding the perfect RPA match : a criteria-based selection method for RPA solutions T2 - Robotic process automation : Management, technology, applications N2 - The benefits of robotic process automation (RPA) are highly related to the usage of commercial off-the-shelf (COTS) software products that can be easily implemented and customized by business units. But, how to find the best fitting RPA product for a specific situation that creates the expected benefits? This question is related to the general area of software evaluation and selection. In the face of more than 75 RPA products currently on the market, guidance considering those specifics is required. Therefore, this chapter proposes a criteria-based selection method specifically for RPA. The method includes a quantitative evaluation of costs and benefits as well as a qualitative utility analysis based on functional criteria. By using the visualization of financial implications (VOFI) method, an application-oriented structure is provided that opposes the total cost of ownership to the time savings times salary (TSTS). For the utility analysis a detailed list of functional criteria for RPA is offered. The whole method is based on a multi-vocal review of scientific and non-scholarly literature including publications by business practitioners, consultants, and vendors. The application of the method is illustrated by a concrete RPA example. The illustrated structures, templates, and criteria can be directly utilized by practitioners in their real-life RPA implementations. In addition, a normative decision process for selecting RPA alternatives is proposed before the chapter closes with a discussion and outlook. KW - robotic process automation KW - business process automation KW - commercial offthe- shelf solutions KW - software evaluation KW - software selection Y1 - 2021 SN - 978-3-11-067677-8 SN - 978-3-11-067669-3 SN - 9783110676686 U6 - https://doi.org/10.1515/9783110676693-201 SP - 47 EP - 75 PB - De Gruyter CY - Oldenbourg ER - TY - CHAP A1 - Schneider, Dominik A1 - Wisselink, Frank A1 - Nölle, Nikolai A1 - Czarnecki, Christian ED - Bruhn, Manfred ED - Hadwich, Karsten T1 - Influence of artificial intelligence on commercial interactions in the consumer market T2 - Automatisierung und Personalisierung von Dienstleistungen : Methoden – Potenziale – Einsatzfelder N2 - Recently, novel AI-based services have emerged in the consumer market. AI-based services can affect the way consumers take commercial decisions. Research on the influence of AI on commercial interactions is in its infancy. In this chapter, a framework creating a first overview of the influence of AI on commercial interactions is introduced. This framework summarizes the findings of comparing numerous customer journeys of novel AI-based services with corresponding non-AI equivalents. Y1 - 2020 SN - 978-3-658-30167-5 (Print) SN - 978-3-658-30168-2 (Online) U6 - https://doi.org/10.1007/978-3-658-30168-2_7 SP - 183 EP - 205 PB - Springer Gabler CY - Wiesbaden ER - TY - CHAP A1 - Bensberg, Frank A1 - Buscher, Gandalf A1 - Czarnecki, Christian ED - Nissen, Volker T1 - Digital transformation and IT topics in the consulting industry: a labor market perspective T2 - Advances in consulting research : recent findings and practical cases N2 - Information technologies, such as big data analytics, cloud computing, cyber physical systems, robotic process automation, and the internet of things, provide a sustainable impetus for the structural development of business sectors as well as the digitalization of markets, enterprises, and processes. Within the consulting industry, the proliferation of these technologies opened up the new segment of digital transformation, which focuses on setting up, controlling, and implementing projects for enterprises from a broad range of sectors. These recent developments raise the question, which requirements evolve for IT consultants as important success factors of those digital transformation projects. Therefore, this empirical contribution provides indications regarding the qualifications and competences necessary for IT consultants in the era of digital transformation from a labor market perspective. On the one hand, this knowledge base is interesting for the academic education of consultants, since it supports a market-oriented design of adequate training measures. On the other hand, insights into the competence requirements for consultants are considered relevant for skill and talent management processes in consulting practice. Assuming that consulting companies pursue a strategic human resource management approach, labor market information may also be useful to discover strategic behavioral patterns. Y1 - 2019 SN - 978-3-319-95998-6 SN - 978-3-030-07125-7 SN - 978-3-319-95999-3 U6 - https://doi.org/10.1007/978-3-319-95999-3_16 SP - 341 EP - 357 PB - Springer CY - Cham ER - TY - JOUR A1 - Iken, Heiko A1 - Bronder, Thomas A1 - Goretzki, Alexander A1 - Kriesel, Jana A1 - Ahlborn, Kristina A1 - Gerlach, Frank A1 - Vonau, Winfried A1 - Zander, Willi A1 - Schubert, Jürgen A1 - Schöning, Michael Josef T1 - Development of a Combined pH- and Redox-Sensitive Bi-Electrode Glass Thin-Film Sensor JF - physica status solidi a : applications and materials sciences Y1 - 2019 U6 - https://doi.org/10.1002/pssa.201900114 SN - 1862-6319 VL - 216 IS - 12 SP - 1 EP - 8 PB - Wiley CY - Weinheim ER - TY - CHAP A1 - Waldmann, Christoph A1 - Vera, Jean-Pierre de A1 - Dachwald, Bernd A1 - Strasdeit, Henry A1 - Sohl, Frank A1 - Hanff, Hendrik A1 - Kowalski, Julia A1 - Heinen, Dirk A1 - Macht, Sabine A1 - Bestmann, Ulf A1 - Meckel, Sebastian A1 - Hildebrandt, Marc A1 - Funke, Oliver A1 - Gehrt, Jan-Jöran T1 - Search for life in ice-covered oceans and lakes beyond Earth T2 - 2018 IEEE/OES Autonomous Underwater Vehicle Workshop, Proceedings November 2018, Article number 8729761 N2 - The quest for life on other planets is closely connected with the search for water in liquid state. Recent discoveries of deep oceans on icy moons like Europa and Enceladus have spurred an intensive discussion about how these waters can be accessed. The challenge of this endeavor lies in the unforeseeable requirements on instrumental characteristics both with respect to the scientific and technical methods. The TRIPLE/nanoAUV initiative is aiming at developing a mission concept for exploring exo-oceans and demonstrating the achievements in an earth-analogue context, exploring the ocean under the ice shield of Antarctica and lakes like Dome-C on the Antarctic continent. KW - Planetary exploration KW - Jupiter KW - ice moons KW - underwater vehicle KW - Antarctica Y1 - 2018 U6 - https://doi.org/10.1109/AUV.2018.8729761 ER - TY - JOUR A1 - Bartella, Alexander K. A1 - Kamal, Mohammad A1 - Scholl, Ingrid A1 - Schiffer, Stefan A1 - Steegmann, Julius A1 - Ketelsen, Dominik A1 - Hölzle, Frank W. A1 - Lethaus, Bernd T1 - Virtual reality in preoperative imaging in maxillofacial surgery: implementation of “the next level”? JF - British Journal of Oral and Maxillofacial Surgery Y1 - 2019 U6 - https://doi.org/10.1016/j.bjoms.2019.02.014 SN - 0266-4356 VL - 57 IS - 7 SP - 644 EP - 648 PB - Elsevier CY - Amsterdam ER - TY - CHAP A1 - Hoeveler, Bastian A1 - Janser, Frank T1 - The aerodynamically optimized design of a fan-in-wing duct T2 - Applied Aerodynamics Research Conference 2016, Bristol, GB, Jul 19-21, 2016 Y1 - 2016 SN - 1-85768-371-4 N1 - G1-3-paper.pdf SP - 1 EP - 10 ER - TY - CHAP A1 - Galdi, Chiara A1 - Hartung, Frank A1 - Dugelay, Jean-Luc T1 - Socrates: A database of realistic data for source camera recognition on smartphones T2 - Proceedings of the 8th International Conference on Pattern Recognition Applications and Methods - Volume 1: ICPRAM Y1 - 2019 SN - 978-989-758-351-3 U6 - https://doi.org/10.5220/0007403706480655 SP - 648 EP - 655 ER - TY - JOUR A1 - Hoeveler, B. A1 - Bauknecht, André A1 - Wolf, C. Christian A1 - Janser, Frank T1 - Wind-Tunnel Study of a Wing-Embedded Lifting Fan Remaining Open in Cruise Flight JF - Journal of Aircraft N2 - It is investigated whether a nonrotating lifting fan remaining uncovered during cruise flight, as opposed to being covered by a shutter system, can be realized with limited additional drag and loss of lift during cruise flight. A wind-tunnel study of a wing-embedded lifting fan has been conducted at the Side Wind Test Facility Göttingen of DLR, German Aerospace Center in Göttingen using force, pressure, and stereoscopic particle image velocimetry techniques. The study showed that a step on the lower side of the wing in front of the lifting fan duct increases the lift-to-drag ratio of the whole model by up to 25% for all positive angles of attack. Different sizes and inclinations of the step had limited influence on the surface pressure distribution. The data indicate that these parameters can be optimized to maximize the lift-to-drag ratio. A doubling of the curvature radius of the lifting fan duct inlet lip on the upper side of the wing affected the lift-to-drag ratio by less than 1%. The lifting fan duct inlet curvature can therefore be optimized to maximize the vertical fan thrust of the rotating lifting fan during hovering without affecting the cruise flight performance with a nonrotating fan. Y1 - 2020 U6 - https://doi.org/10.2514/1.C035422 SN - 1533-3868 VL - 57 IS - 4 PB - AIAA CY - Reston, Va. ER - TY - JOUR A1 - Neu, Eugen A1 - Janser, Frank A1 - Khatibi, Akbar A. A1 - Orifici, Adrian C. T1 - Fully Automated Operational Modal Analysis using multi-stage clustering JF - Mechanical Systems and Signal Processing Y1 - 2017 U6 - https://doi.org/10.1016/j.ymssp.2016.07.031 SN - 0888-3270 VL - Vol. 84, Part A SP - 308 EP - 323 PB - Elsevier CY - Amsterdam ER -