TY - CHAP A1 - Mertens, Alexander A1 - Pütz, Sebastian A1 - Brauner, Philipp A1 - Brillowski, Florian Sascha A1 - Buczak, Nadine A1 - Dammers, Hannah A1 - van Dyck, Marc A1 - Kong, Iris A1 - Königs, Peter A1 - Kortomeikel, Frauke Carole A1 - Rodemann, Niklas A1 - Schaar, Anne Kathrin A1 - Steuer-Dankert, Linda A1 - Wlecke, Shari A1 - Gries, Thomas A1 - Leicht-Scholten, Carmen A1 - Nagel, Saskia K. A1 - Piller, Frank Thomas A1 - Schuh, Günther A1 - Ziefle, Martina A1 - Nitsch, Verena T1 - Human digital shadow: Data-based modeling of users and usage in the internet of production T2 - 14th International Conference on Human System Interaction : 8-10 July 2021. Gdańsk, Poland N2 - Digital Shadows as the aggregation, linkage and abstraction of data relating to physical objects are a central vision for the future of production. However, the majority of current research takes a technocentric approach, in which the human actors in production play a minor role. Here, the authors present an alternative anthropocentric perspective that highlights the potential and main challenges of extending the concept of Digital Shadows to humans. Following future research methodology, three prospections that illustrate use cases for Human Digital Shadows across organizational and hierarchical levels are developed: human-robot collaboration for manual work, decision support and work organization, as well as human resource management. Potentials and challenges are identified using separate SWOT analyses for the three prospections and common themes are emphasized in a concluding discussion. KW - digital shadow KW - cyber physical production system KW - user & usage KW - internet of production Y1 - 2021 U6 - http://dx.doi.org/10.1109/HSI52170.2021.9538729 SP - 1 EP - 8 PB - IEEE ER - TY - CHAP A1 - Jordan, Frank A1 - Katz, Christiane A1 - Pieper, Martin T1 - Online-Kollaboration in der Mathematik: Ein Design-Based-Research-Projekt T2 - Forschungsimpulse für hybrides Lehren und Lernen an Hochschulen N2 - Die Studie erörtert anhand eines Fallbeispiels aus der Mathematik für Ingenieur*innen, wie didaktische Gestaltungsprinzipien für Soziale Präsenz, Kollaboration und das Lösen von praxisnahen Problemen mit mathematischem Denken in einer Online-Umgebung aussehen können. Hierfür zieht der Beitrag den forschungsmethodologischen Rahmen Design-Based Research (DBR) hinzu und berichtet über Zwischenergebnisse. DBR wird an dieser Stelle als eine systematische Herangehensweise an kurzfristige Lehrveränderungen und als Chance auf dem Weg zu einer neuen Hochschullehre nach der COVID-19-Pandemie dargestellt, die theoretische und empirische Erkenntnisse mit Praxisverknüpfung und -relevanz vereint. Y1 - 2021 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:hbz:832-cos4-9465 SP - 245 EP - 261 PB - TH Köln CY - Köln ER - TY - CHAP A1 - Bensberg, Frank A1 - Auth, Gunnar A1 - Czarnecki, Christian ED - Czarnecki, Christian ED - Fettke, Peter T1 - Finding the perfect RPA match : a criteria-based selection method for RPA solutions T2 - Robotic process automation : Management, technology, applications N2 - The benefits of robotic process automation (RPA) are highly related to the usage of commercial off-the-shelf (COTS) software products that can be easily implemented and customized by business units. But, how to find the best fitting RPA product for a specific situation that creates the expected benefits? This question is related to the general area of software evaluation and selection. In the face of more than 75 RPA products currently on the market, guidance considering those specifics is required. Therefore, this chapter proposes a criteria-based selection method specifically for RPA. The method includes a quantitative evaluation of costs and benefits as well as a qualitative utility analysis based on functional criteria. By using the visualization of financial implications (VOFI) method, an application-oriented structure is provided that opposes the total cost of ownership to the time savings times salary (TSTS). For the utility analysis a detailed list of functional criteria for RPA is offered. The whole method is based on a multi-vocal review of scientific and non-scholarly literature including publications by business practitioners, consultants, and vendors. The application of the method is illustrated by a concrete RPA example. The illustrated structures, templates, and criteria can be directly utilized by practitioners in their real-life RPA implementations. In addition, a normative decision process for selecting RPA alternatives is proposed before the chapter closes with a discussion and outlook. KW - robotic process automation KW - business process automation KW - commercial offthe- shelf solutions KW - software evaluation KW - software selection Y1 - 2021 SN - 978-3-11-067677-8 SN - 978-3-11-067669-3 SN - 9783110676686 U6 - http://dx.doi.org/10.1515/9783110676693-201 SP - 47 EP - 75 PB - De Gruyter CY - Oldenbourg ER - TY - CHAP A1 - Schneider, Dominik A1 - Wisselink, Frank A1 - Nölle, Nikolai A1 - Czarnecki, Christian ED - Barton, Thomas ED - Müller, Christian T1 - Einfluss von Künstlicher Intelligenz auf Customer Journeys am Beispiel von intelligentem Parken T2 - Künstliche Intelligenz in der Anwendung : Rechtliche Aspekte, Anwendungspotenziale und Einsatzszenarien N2 - Im Konsumentenmarkt entstehen vermehrt neue Anwendungen von Künstlicher Intelligenz (KI). Zunehmend drängen auch Geräte und Dienste in den Markt, die eigenständig über das Internet kommunizieren. Dadurch können diese Geräte und Dienste mit neuartigen KI-basierten Diensten verbessert werden. Solche Dienste können die Art und Weise beeinflussen, wie Kunden kommerzielle Entscheidungen treffen und somit das Kundenerlebnis maßgeblich verändern. Der Einfluss von KI auf kommerzielle Interaktionen wurde bisher noch nicht umfassend untersucht. Basierend auf einem Framework, welches einen ersten Überblick über die Effekte von KI auf kommerzielle Interaktionen gibt, wird in diesem Kapitel der Einfluss von KI auf Customer Journeys am konkreten Anwendungsfall des intelligenten Parkens analysiert. Die daraus gewonnenen Erkenntnisse können in der Praxis als Grundlage genutzt werden, um das Potenzial von KI zu verstehen und bei der Gestaltung eigener Customer Journeys umzusetzen. KW - Kommerzielle Interaktionen KW - Customer Journeys KW - Prozessagilität KW - Customer Experience Management KW - Intelligentes Parken Y1 - 2021 SN - 978-3-658-30935-0 (Print) SN - 978-3-658-30936-7 (Online) U6 - http://dx.doi.org/10.1007/978-3-658-30936-7_7 SP - 99 EP - 122 PB - Springer Vieweg CY - Wiesbaden ER - TY - JOUR A1 - Wert, Stefan A1 - Iken, Heiko A1 - Schöning, Michael Josef A1 - Matysik, Frank-Michael T1 - Development of a temperature‐pulse enhanced electrochemical glucose biosensor and characterization of its stability via scanning electrochemical microscopy JF - Electroanalysis N2 - Glucose oxidase (GOx) is an enzyme frequently used in glucose biosensors. As increased temperatures can enhance the performance of electrochemical sensors, we investigated the impact of temperature pulses on GOx that was drop-coated on flattened Pt microwires. The wires were heated by an alternating current. The sensitivity towards glucose and the temperature stability of GOx was investigated by amperometry. An up to 22-fold increase of sensitivity was observed. Spatially resolved enzyme activity changes were investigated via scanning electrochemical microscopy. The application of short (<100 ms) heat pulses was associated with less thermal inactivation of the immobilized GOx than long-term heating. Y1 - 2021 U6 - http://dx.doi.org/10.1002/elan.202100089 SN - 1521-4109 IS - Early View PB - Wiley-VCH CY - Weinheim ER -