TY - CHAP A1 - Fuchs, Britta A1 - Ritz, Thomas T1 - Usability for Blended Shopping - Solving Major Flaws by Applying Usability Engineering and Proven Integration Technologies T2 - Proceedings of the 11th International Conference on e-Business, ICE-B 2014, Vienna, Austria Y1 - 2014 SN - 978-989-758-043-7 U6 - http://dx.doi.org/10.5220/0005113502160223 SP - 216 EP - 223 ER -