TY  - CHAP
A1  - Harlacher, Markus
A1  - Altepost, Andrea
A1  - Elsen, Ingo
A1  - Ferrein, Alexander
A1  - Hansen-Ampah, Adjan
A1  - Merx, Wolfgang
A1  - Niehues, Sina
A1  - Schiffer, Stefan
A1  - Shahinfar, Fatemeh Nasim
ED  - Lausberg, Isabel
ED  - Vogelsang, Michael
T1  - Approach for the identification of requirements on the design of AI-supported work systems (in problem-based projects)
T2  - AI in Business and Economics
N2  - To successfully develop and introduce concrete artificial intelligence (AI) solutions in operational practice, a comprehensive process model is being tested in the WIRKsam joint project. It is based on a methodical approach that integrates human, technical and organisational aspects and involves employees in the process. The chapter focuses on the procedure for identifying requirements for a work system that is implementing AI in problem-driven projects and for selecting appropriate AI methods. This means that the use case has already been narrowed down at the beginning of the project and must be completely defined in the following. Initially, the existing preliminary work is presented. Based on this, an overview of all procedural steps and methods is given. All methods are presented in detail and good practice approaches are shown. Finally, a reflection of the developed procedure based on the application in nine companies is given.
KW  - Business understanding
KW  - Requirements
KW  - Process model
KW  - Participation
KW  - Im-plementation of AI-systems
Y1  - 2024
SN  - 9783110790320
U6  - https://doi.org/10.1515/9783110790320
SP  - 87
EP  - 99
PB  - De Gruyter
CY  - Berlin
ER  -